2011 Volkswagen Routan

MY CHILDREN AND I WERE STATIONARY AT A LIGHT WHEN THE VAN STARTED SPUTTERING. WHEN THE LIGHT TURNED GREEN I ACCELERATED. WITHIN 5 MINUTES THE VAN CUT OFF. I HAVE A FULL TANK OF GAS. THIS NOW HAPPENS OFTEN AND I NEVER KNOW WHERE OR WHEN IT WILL CUT OFF. MOST DAYS IT WILL NOT START. I HAVE HAD A VW MECHANIC TAKE A LOOK AND THEY ADVISED ITS THE FUEL PUMP RELAY SAME THAT WAS RECALLED ON THE DODGE AND JEEP VEHICLES. BECAUSE THIS IS THE SAME ONE BUT IN VW BODY

OUR TRANSMISSION ISSUE STARTED AS WE'RE GOING DOWN I-75 AT ABOUT 65-70. WHAT SOUNDED LIKE SOMETHING FALLING FROM UNDER THE HOOD AND MAKING A KLANKING SOUND AT IF IT WAS FALLING FROM THE ENGINE. AFTER A FEW MONTHS THE TRANSMISSION STARTED MAKING A HIGH PITCHED NOISE. OUR LOCAL AUTO REPAIR STORE WOULDN'T TOUCH IT SO WE HAD TO TAKE IT TO THE VW DEALER. TURNS OUT NOT ONLY DID WE NEED A NEW TRANSMISSION BUT WE ALSO NEEDED A NEW TIPM. TOTAL COST INCLUDING LABOR WAS OVER $7000.00. WE HAD ROUGHLY 85,000 MILES ON IT SO IT WAS NO LONGER COVERED UNDER WARRANTY.

VAN OCCASIONALLY DOES NOT START. HAVE TO LET IT SIT AND ATTEMPT OVER AND OVER. SEEMS TO BE GETTING WORSE, BUT ALL MAJOR COMPONENTS THAT HELP THE VEHICLE START ARE FINE, I BELIEVE HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM. WORRIED IT'S GOING TO LEAVE MY WIFE AND KIDS STRANDED SOMEWHERE. FEELING UPSAFE. HEARD THERE HAS BEEN SOME RECALLS FOR THE CHRYSLER VERSION OF THIS VAN, WHY NOT VW?

WHILE DRIVING APPROXIMATELY 35 TO 40MPH ON A BUSY ROAD EN ROUTE TO GET ON THE HIGHWAY, MY ROUTAN SHUT OFF. THE ENGINE SHUT OFF, THE STEERING WHEEL LOCKED UP, AND THE CAR CAME TO A STOP. LUCKILY I WAS ABLE TO PULL OFF THE ROAD. I TURNED THE KEY TO THE OFF POSITION AFTER PUTTING THE CAR IN PARK AND THE CAR CRANKED BACK UP SHORTLY AFTER. I DROVE IT SLOWLY HOME APPROXIMATELY 10 MILES. BOTH OF MY YOUNG CHILDREN (10 MONTHS AND 5YEARS) WERE IN THE VEHICLE. AFTER GETTING HOME I BEGAN TO RESEARCH AND FOUND THAT THIS PROBLEM LEAD TO A RECALL OF WIN MODULES FOR 2009 AND 2010 ROUTANS. MY VEHICLE IS NOT COVERED UNDER THE CURRENT RECALL DESPITE HAVING THE SAME ISSUE. I HAVE FOUND THAT NUMEROUS OTHER ROUTAN DRIVERS HAVE HAD THIS SAME ISSUE IN THEIR 2011 VEHICLES. WE CANNOT AFFORD TO HAVE THIS REPAIRED AND I FEAR FOR THE SAFETY OF MY CHILDREN AND OUR FAMILY SHOULD WE DRIVE THIS CAR.

NO ACCELERATION UP HILLS. CAR CRANKED BUT DIDN'T TURN OVER ENGINE, RANDOMLY. ALMOST STALLED OUT ON THE HIGHWAY DURING STORM BY USING HEADLIGHTS, WIPERS, A/C ALL AT ONCE. I HAD TO TURN OFF HEADLIGHTS, WIPERS AND A/C (THAT KEPT WINDSHIELD FROM FOGGING) IN ORDER TO KEEP FROM STALLING OUT ON THE HIGHWAY WITH THREE KIDS IN THE CAR. WHILE DRIVING IN NEIGHBORHOODS (5 MPH-25 MPH) THE CAR WOULD SPUTTER AND JERK FORWARD. I WAS TOLD THE CARS TROUBLE COULD BE JUST WATER IN THE GAS AND SO WE POURED A SOLUTION THAT WOULD CLEAN THE GAS TANK OF IMPURITIES, IF ONLY IT WAS THAT SIMPLE. WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CRUISE SUDDENLY STOPPED WORKING, CRUISE LIGHT STAYED ON BUT THE CAR JUST PHYSICALLY SLOWED DOWN. OUR FAMILY IS SCARED TO GET INTO OUR VEHICLE FOR SAFETY REASONS AND RIGHT NOW IT'S OUR ONLY MEANS OF TRANSPORTATION. THE TIRE SENSOR ALSO HAS BEEN ON CONSTANTLY AND FIXED 3 TIMES ONLY TO LIGHT UP 20 MINUTES LATER AFTER LEAVING THE VW SERVICE DEPARTMENT. THE SLIDING PASSENGER DOOR WINDOW IS HAVING ELECTRICAL PROBLEMS AND WE ONLY USED IT 5 TIMES FROM 2011-2017. WE PAID TO HAVE THE FUEL PUMP AND THE TIPM SENSOR REPLACED LAST WEEK WHICH COST US APPROX. $1800 AND REPLACED FRONT BRAKE PADS AND ROTORS BECAUSE OUR ROTORS HAD GOUGES IN THEM. WE REPLACED A CAR BATTERY IN 2016, WHILE WE WERE ON VACATION, THE CAR WOULD START AND IT LOCKED THE KEY IN THE IGNITION AND WOULDN'T GIVE IT BACK.

THE VEHICLE WILL RANDOMLY NOT START AND THE BATTERY IS DRAINED. ALL THE RESEARCH I HAVE DONE APPEARS VERY SIMILAR TO THE FUEL PUMP RELAY NOT SHUTTING OFF AND COULD BE RELATED TO THE TIPM NOT WORKING PROPERLY. IT STARTS AFTER I GIVE IT A JUMP. I HAD BATTERY, STARTER, AND ALTERNATOR TESTED. THEY ARE ALL IN PERFECT WORKING CONDITION. IT STARTED HAPPENING ON SEPT 4, 2017 AND CONTINUES RANDOMLY.

TIPM NEEDS A RECALL. VAN IS DIFFICULT TO START AND SOMETIMES SHUTS OFF WHILE YOU'RE DRIVING. DEALERSHIP WILL TELL YOU IT'S THE FUEL PUMP AND CHANGE YOU $1100 TO FIX IT ONLY FOR THE PROBLEM TO PERSIST EVEN AFTER THE COSTLY REPAIR HAS BEEN MADE. CHRYSLER HAS RECALLED THE TIPM (THIS IS A CHRYSLER/MOPAR PART) BUT BECAUSE THE TIPM REQUIRES THE VW FIRMWARE, VOLKSWAGEN IS REFUSING TO ISSUE A RECALL. THE FIRST TIME THIS HAPPENED TO ME, VOLKSWAGEN TOOLS ME IT WAS A SOFTWARE UPGRADE BUT NOW THE ISSUE IS HAPPENING AGAIN. I'VE ALMOST CRASHED ON MULTIPLE OCCASIONS BECAUSE THE VAN HAS SHUT OFF WHILE THE VAN WAS IN MOTION. IT IS NOT THE FUEL PUMP.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,700.