NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
175 reports85,000 miles · Jul 22, 2016
Electrical System
WHILE DRIVING ALL OF MY GAUGES BEGAN TO SPORADICALLY MOVE UP AND DOWN AND ALL OF THE INSTRUMENT WARNING LIGHTS CAME ON. THE ENGINE SURGED SEVERAL TIMES AS WELL. THE AIR CONDITIONER ALSO BEGAN TO BLOW HOT AIR. LATER, WHEN RESTARTING THE VEHICLE IT WOULD NOT START THE FIRST FEW TIMES ATTEMPTED. THE ENGINE WOULD NOT TURN OVER OR AN…
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WHILE DRIVING ALL OF MY GAUGES BEGAN TO SPORADICALLY MOVE UP AND DOWN AND ALL OF THE INSTRUMENT WARNING LIGHTS CAME ON. THE ENGINE SURGED SEVERAL TIMES AS WELL. THE AIR CONDITIONER ALSO BEGAN TO BLOW HOT AIR. LATER, WHEN RESTARTING THE VEHICLE IT WOULD NOT START THE FIRST FEW TIMES ATTEMPTED. THE ENGINE WOULD NOT TURN OVER OR ANYTHING. ALL OF THE ABOVE EVENTS KEEP CONTINUALLY AND RANDOMLY RECURRING.
NHTSA ODI #10887872
47,000 miles · Jul 20, 2016
Electrical System
CLASSIC CHRYSLER FAILING TIPM SYMPTOMS. THE VW ROUTAN IS MADE ON A CHRYSLER CHASSIS WITH A CHRYSLER ENGINE TO INCLUDE THE TIPM WHEN TRYING TO START,IT WILL TURN OVER BUT DOES NOT APPEAR TO GET FUEL BUT WILL USUALLY START AFTER 3-4 TRIES. ENGINE RANDOMLY STALLS AND DIES WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY AND AT SLO…
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CLASSIC CHRYSLER FAILING TIPM SYMPTOMS. THE VW ROUTAN IS MADE ON A CHRYSLER CHASSIS WITH A CHRYSLER ENGINE TO INCLUDE THE TIPM WHEN TRYING TO START,IT WILL TURN OVER BUT DOES NOT APPEAR TO GET FUEL BUT WILL USUALLY START AFTER 3-4 TRIES. ENGINE RANDOMLY STALLS AND DIES WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY AND AT SLOWER SPEEDS (VERY SCARY ON THE HIGHWAY!) AFTER DOING ON-LINE SEARCH FOR "VW ROUTAN WONT START", HUNDREDS OF ARTICLES CAME UP REFERENCING THE BAD TIPM BUT NO RECALLS AT THIS TIME. PLEASE HELP!
NHTSA ODI #10886282
60,000 miles · Jul 12, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED T…
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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10884203
64,500 miles · Jun 25, 2016
Power Train
TRANSMISSION SLIPPING. MY 2011 VOLKSWAGEN ROUTAN SEL HAD ONLY ABOUT 64,800 WHEN I STARTED TO GET A CHECK ENGINE LIGHT WHICH WAS DIAGNOSED AS A TORQUE CONVERTER CLUTCH SOLENOID ERROR. I HAD THIS DIAGNOSED BY MY LOCAL MECHANIC, AUTOZONE, ADVANCED AUTO PARTS AND AAMCO. I CALLED MY VW DEALER WHO TOLD ME THAT BECAUSE MY VEHICLE WAS O…
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TRANSMISSION SLIPPING. MY 2011 VOLKSWAGEN ROUTAN SEL HAD ONLY ABOUT 64,800 WHEN I STARTED TO GET A CHECK ENGINE LIGHT WHICH WAS DIAGNOSED AS A TORQUE CONVERTER CLUTCH SOLENOID ERROR. I HAD THIS DIAGNOSED BY MY LOCAL MECHANIC, AUTOZONE, ADVANCED AUTO PARTS AND AAMCO. I CALLED MY VW DEALER WHO TOLD ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY OF 60,000 MILES, I HAD TO PAY $180 FOR A VEHICLE DIAGNOSIS ON TOP OF REPAIR COSTS WHICH COULD BE UP TO $3,500 OR MORE DEPENDING ON THEIR FINDINGS. I UNDERSTAND THAT ALTHOUGH MY VEHICLE HAS THE VW EMBLEM ON IT, IT IS ESSENTIALLY A CHRYSLER MINIVAN ON A VOLKSWAGEN SHELL. I REALLY NEED TO GET THIS FIXED AS I AM EXPERIENCING MUCH LOWER MPG PER FILL UP AND DEGRADED HIGHWAY ACCELERATION/SPEEDS. I AM REPORTING THIS IN HOPES THAT THERE ARE OTHER REPORTS OF INCIDENTS SIMILAR TO MINE SO WE CAN GET MORE FAVORABLE RESOLUTION FROM THE MANUFACTURER IN THE FORM OF A RECALL OR OTHER FIX THAT COULD HELP CONSUMERS LIKE MYSELF SAVE HUNDREDS TO THOUSANDS OF DOLLARS.
NHTSA ODI #10876529
70,000 miles · Jun 7, 2016
Electrical System
VAN HAS BEEN HAVING HARD TIME STARTING WHEN COLD BATTERY 3 MONTHS OLD. VEHICLE HAS SHUT OFF WHILE DRIVING ALSO. TOOK TO DEALER THEY STATED BATTERY IS WORN OUT. GOT NEW BATTERY AND THEY RAN DIAGNOSTIC CAME BACK FUEL PUMP NOT SHUTTING OFF WHEN VEHICLE IS OFF DRAWING LARGE LOAD FROM BATTERY. THEY STATED THE TIPM IS BAD WHICH IS 140…
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VAN HAS BEEN HAVING HARD TIME STARTING WHEN COLD BATTERY 3 MONTHS OLD. VEHICLE HAS SHUT OFF WHILE DRIVING ALSO. TOOK TO DEALER THEY STATED BATTERY IS WORN OUT. GOT NEW BATTERY AND THEY RAN DIAGNOSTIC CAME BACK FUEL PUMP NOT SHUTTING OFF WHEN VEHICLE IS OFF DRAWING LARGE LOAD FROM BATTERY. THEY STATED THE TIPM IS BAD WHICH IS 1400 DOLLARS. THIS IS A REOCCURRING PROBLEM ON THESE VEHICLES WHICH ARE ALSO BRANDED AS CHRYSLER TOWN AND COUNTRY THEY NEED TO DO A RECALL.
NHTSA ODI #10872876
86,346 miles · May 24, 2016
Structure
THE PASSENGER SIDE DOOR HAS SEVERE CORROSION ON THE BOTTOM. THIS WAS NOT NOTICED UNTIL AFTER GOING THRU A CAR WASH. IT IS RUSTING FROM THE INSIDE OUT. VW OFFERS A 5 YEAR 100,000 CORROSION WARRANTY BUT MY IN-SERVICE DATE HAS EXPIRED AND THEY WILL NOT WORK WITH ME AT ALL. THIS IS A DEFAULT IN THE DESIGN OF THE DOOR AND I HAVE FOUN…
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THE PASSENGER SIDE DOOR HAS SEVERE CORROSION ON THE BOTTOM. THIS WAS NOT NOTICED UNTIL AFTER GOING THRU A CAR WASH. IT IS RUSTING FROM THE INSIDE OUT. VW OFFERS A 5 YEAR 100,000 CORROSION WARRANTY BUT MY IN-SERVICE DATE HAS EXPIRED AND THEY WILL NOT WORK WITH ME AT ALL. THIS IS A DEFAULT IN THE DESIGN OF THE DOOR AND I HAVE FOUND SIMILAR CASES FOR THE VW ROUTAN ON THE INTERNET. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT OR HAD THIS PART OF THE VEHICLE REPAINTED FOR ANY REASON. THIS SHOULD NOT HAPPEN TO A 5 YEAR OLD VEHICLE.
NHTSA ODI #10870670
77,000 miles · May 9, 2016
Unknown Or Other
TAKATA RECALL.I BOUGHT A VW ROUTAN IN MARCH OF THIS YEAR WITH 77,000 MILES ON IT. THE FIRST WEEK I HAD IT I WENT OUT TO START IT AND IT WOULD NOT TURN OVER. I TRIED IT AGAIN AND IT STARTED. NEXT DAY IT DID THE SAME THING. NOW ITS GOTTEN SO BAD IT TAKES 20 TRYS BEFORE IT STARTS. NOW MY TRANS. IS JERKING WHEN I PUT IT N GEAR.IM TA…
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TAKATA RECALL.I BOUGHT A VW ROUTAN IN MARCH OF THIS YEAR WITH 77,000 MILES ON IT. THE FIRST WEEK I HAD IT I WENT OUT TO START IT AND IT WOULD NOT TURN OVER. I TRIED IT AGAIN AND IT STARTED. NEXT DAY IT DID THE SAME THING. NOW ITS GOTTEN SO BAD IT TAKES 20 TRYS BEFORE IT STARTS. NOW MY TRANS. IS JERKING WHEN I PUT IT N GEAR.IM TAKING IT IN TOMORROW SO I WILL LET YOU KNOW WHAT HAPPENS.
NHTSA ODI #10863993
69,000 miles · Apr 8, 2016
Electrical SystemService Brakes
I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERA…
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I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERAL TRIES TO START. I TOOK IT IN TO MY LOCAL VW DEALERSHIP WHERE THEY DIAGNOSED IT TO BE A TIMP FAILURE. I GOT THE VEHICLE REPAIRED COSTING ME $1028.17. IT HAD 69,000 MILES AT THE TIME OF REPAIR. AFTER DOING RESEARCH ON THIS ISSUE I HAVE FOUND THERE TO BE SEVERAL OTHER COMPLAINTS WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!!!! SINCE THIS IS THE SAME VEHICLE AS THE CHRYSLER TOWN AND COUNTRY THAT HAPPENS TO HAVE THE SAME PROBLEM AND HAS A RECALL FOR THE TIMP MODULE. ALSO THE BRAKES SUCK! MY HUSBAND REPLACED THEM SHORTLY AFTER WE GOT THE VEHICLE AND NEED REPLACING AGAIN.
NHTSA ODI #10854489
65,000 miles · Feb 16, 2016
Unknown Or Other
MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY C…
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MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT.
NHTSA ODI #10836522
50,000 miles · Feb 15, 2016
Electrical SystemPower Train
THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READIN…
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THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS
NHTSA ODI #10826133