2011 Volkswagen Routan

TIPM ISSUE THAT CAUSES THE CAR TO STALL WHILE DRIVING, OR THE CAR STARTS THEN DIES. CHRYSLERS VANS HAVE HAD THIS ISSUE AND HAVE BEEN RECALLED, THIS VEHICLE IS BUILT BY CHRYSLER BUT SINCE IT IS MARKETED AS VW IT HASN'T BEEN RECALLED. IT WILL TAKE SOMEBODY TO DIE IN A CAR ACCIDENT CAUSED BY THIS ISSUE BEFORE YOU GUYS DO SOMETHING ABOUT THIS. THIS IS REALLY DANGEROUS BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT. THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE THAT HAVEN'T TAKEN THE TIME TO FILL THIS REPORT.

CAR WOULDN'T TURN ON WHEN KEY WAS PUT IN IGNITION. AFTER SEVERAL ATTEMPTS IT WILL START. DEALERSHIP SAID THERE WAS NO ISSUE BUT THERE IS A KNOWN PROBLEM IN 2009 AND 2010 ROUTANS. WE THEN SHOWED WE COULD REMOVE THE KEY WHEN THE CAR WAS ON, WHICH THE DEALERSHIP DOCUMENTED. DESPITE OUR CAR HAVING THE SAME PROBLEM AS OTHER ROUTANS, VW WOULD NOT INCLUDE US IN THE RECALL. THEY SAID THEY WOULD WAIT UNTIL THERE IS A BIGGER ISSUE. THIS IS REALLY SCARY AS OUR CAR IS UNSAFE, THE DEALERSHIP DOCUMENTED IT, BUT VW WILL NOT MAKE ANY EFFORTS TO ENSURE MY FAMILY IS SAFE. *TR

MY CAR JUST SHUTS OFF WHILE I'M DRIVING OR WON'T STAR AT ALL. THEN WHEN I TURN IT OFF, SOMETHING CONTINUES TO RUN, COMPLETELY DRAINING THE BATTERY. I HAVE TO DISCONNECT MY BATTERY EVERYTIME I PARK THE VEHICLE. IT'S COMPLETELY UNSAFE TO DRIVE AND I'VE DUMPED OVER $4200 ON THIS VAN AND I'VE OWNED IT 14 MOS. WORST PURCHASE I'VE EVER MADE. *TR

THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. VOLKSWAGEN WILL NOT REPLACE THE PART. THE TIPM IS KNOWN FOR NOT GETTING FUEL TO THE ENGINE WHICH CAN STOP THE VAN. THIS HAS HAPPENED TO US TWICE. *TR

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

VW ROUTAN 2011 (CHRYSLER TOWN & COUNTRY) WILL NOT START INTERMITTENTLY, STARVING FOR FUEL. ON 4-5 OCCASIONS THIS VAN WOULD NOT START UNTIL MANY ATTEMPTS LATER, POTENTIALLY STRANDING MY FAMILY. WE HAVE PARKED THE VAN UNTIL WE COULD RESEARCH AND HAVE THE PROBLEM DIAGNOSED. NOW MY MECHANIC HAS DIAGNOSED PROBLEM AS THE TIPM FUEL PUMP RELAY. UPON FURTHER RESEARCH FOUND CHRYSLER HAD MANDATORY RECALL ON THIS SAME TIPM FUEL PUMP RELAY. VW ROUTAN DOES NOT SEEM TO BE INCLUDED, DESPITE THIS BEING A "RE-BADGED" TOWN & COUNTRY VAN, MANUFACTURED BY CHRYSLER. *TR

MY COMPLAINT IS A THAT MY VEHICLE STARTED OUT GIVING ME PROBLEMS GETTING STARTED THEN GOT TO THE POINT THE ENGINE WOULD JUST STOP WHILE DRIVING AND WOULD NOT ALLOW ME TO PRESS THE BREAK TO STOP THE VEHICLE. I FOUND THAT CHRYSLER HAD RECALLED THE TIPM IN THEIR VEHICLES AND VW ROUTANS (MADE BY THE CHRYSLER GROUP) WERE JUST NO LONGER MADE AND PUSHED UNDER THE RUG...THIS IS MY PRIMARY MODE OF TRANSPORTATION AND I AM A SINGLE MOTHER OF FIVE MINOR CHILDREN...I DON'T HAVE $1300 TO INVEST IN THE REPAIR AND I REPORTED THE ISSUE TO VW AND TO NO AVAIL. I'M AFRAID FOR MINE AND MY CHILDREN'S LIVES...THE NEXT TIME WE MAY NOT BE SO LUCKY....I AM IN HOPES THAT THIS REACHES SOMEONE THAT CAN HELP. MY CHILDREN AND I WERE IN THE VEHICLE AND IN A RURAL AREA ON A STRAIGHT-AWAY WHEN THE ENGINE SHUT OFF (WITHOUT WARNING) AND I COULD NOT ENGAGE THE BRAKES. I WAS ALWAYS ADVISED THAT VW VEHICLES WERE THE WAY TO GO BECAUSE VW STOOD BEHIND THEIR BRAND...BUT I FIND THAT NOW THAT MY FAMILY IS IN THIS SITUATION THEY CAN CARE LESS. I DID REPORT THE ISSUE TO THEM AND WAS TOLD THEY WOULD NOT STAND BEHIND THE VEHICLE. *TR

ROUTAN DIDN'T START AFTER KEY TURNED AND STARTED TO TURN-OVER. IT WOULD TAKE SEVERAL ATTEMPTS FOR THE VAN TO START. MECHANIC DETERMINED THE FUEL PUMP WAS DIPPING BELOW THRESHOLDS, SO REPLACED THE FUEL PUMP. THE VAN STARTED THE NEXT FEW TIMES, BUT CONTINUED WITH THE SAME STARTUP PROBLEM AGAIN. THEN IT WAS DETERMINED TO BE THE FUEL PUMP RELAY IN THE TIPM. THIS HAS BEEN RECALLED BY CHRYSLER YET VW USES THE SAME PART AND HASN'T HAD A RECALL YET. THIS IS RIDICULOUS TO PAY THIS MUCH MONEY FOR A KNOWN PROBLEM.