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2011 Volkswagen Routan

Owner reports · Recalls · Investigations

More warning signs than most Routan years

Owner complaints for the 2011 Volkswagen Routan are substantially higher than the model-year median of 63.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

147 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports2 fire reports3 injury reports

Electrical System complaints

111 reports
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80,000 miles · Aug 31, 2017
Electrical System

TIPM NEEDS A RECALL. VAN IS DIFFICULT TO START AND SOMETIMES SHUTS OFF WHILE YOU'RE DRIVING. DEALERSHIP WILL TELL YOU IT'S THE FUEL PUMP AND CHANGE YOU $1100 TO FIX IT ONLY FOR THE PROBLEM TO PERSIST EVEN AFTER THE COSTLY REPAIR HAS BEEN MADE. CHRYSLER HAS RECALLED THE TIPM (THIS IS A CHRYSLER/MOPAR PART) BUT BECAUSE THE TIPM R…

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TIPM NEEDS A RECALL. VAN IS DIFFICULT TO START AND SOMETIMES SHUTS OFF WHILE YOU'RE DRIVING. DEALERSHIP WILL TELL YOU IT'S THE FUEL PUMP AND CHANGE YOU $1100 TO FIX IT ONLY FOR THE PROBLEM TO PERSIST EVEN AFTER THE COSTLY REPAIR HAS BEEN MADE. CHRYSLER HAS RECALLED THE TIPM (THIS IS A CHRYSLER/MOPAR PART) BUT BECAUSE THE TIPM REQUIRES THE VW FIRMWARE, VOLKSWAGEN IS REFUSING TO ISSUE A RECALL. THE FIRST TIME THIS HAPPENED TO ME, VOLKSWAGEN TOOLS ME IT WAS A SOFTWARE UPGRADE BUT NOW THE ISSUE IS HAPPENING AGAIN. I'VE ALMOST CRASHED ON MULTIPLE OCCASIONS BECAUSE THE VAN HAS SHUT OFF WHILE THE VAN WAS IN MOTION. IT IS NOT THE FUEL PUMP.

NHTSA ODI #11020973

77,700 miles · Aug 30, 2017
Electrical SystemPower Train

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER …

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,700.

NHTSA ODI #11020535

61,000 miles · Aug 13, 2017
Electrical System

BATTERY BLEW UP

NHTSA ODI #11014904

79,000 miles · Jul 18, 2017
Electrical SystemElectronic Stability Control (esc)Engine

CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING.

NHTSA ODI #11006056

65,000 miles · Jul 6, 2017
Electrical System

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE CONTACT HAD TO TURN THE IGNITION KEY SEVERAL TIMES IN ORDER FOR THE VEHICLE TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER (OURISMAN VOLKSWAGEN MAZDA IN ROCKVILLE, MD), BUT THE CAUSE OF THE F…

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE CONTACT HAD TO TURN THE IGNITION KEY SEVERAL TIMES IN ORDER FOR THE VEHICLE TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER (OURISMAN VOLKSWAGEN MAZDA IN ROCKVILLE, MD), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 170810911. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 08/22/17*LJ *TR

NHTSA ODI #11003318

59,000 miles · May 23, 2017
Electrical System

ENGINE HARD STARTED FOR A COUPLE OF WEEKS, THEN IT DIED WHILE MY WIFE WAS DRIVING IN OUR NEIGHBORHOOD. MECHANIC SAID IT WAS AN ISSUE WITH THE FUEL PUMP RELAY AND RIGGED A BYPASS IN THE FUSE BOX. ALL SEEMED TO BE WORKING OK, BUT THEN THE CAR DIED AGAIN ABOUT MONTHS LATER. NEXT TIME WE STARTED IT, THE DASH LIT UP WITH ALL KINDS…

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ENGINE HARD STARTED FOR A COUPLE OF WEEKS, THEN IT DIED WHILE MY WIFE WAS DRIVING IN OUR NEIGHBORHOOD. MECHANIC SAID IT WAS AN ISSUE WITH THE FUEL PUMP RELAY AND RIGGED A BYPASS IN THE FUSE BOX. ALL SEEMED TO BE WORKING OK, BUT THEN THE CAR DIED AGAIN ABOUT MONTHS LATER. NEXT TIME WE STARTED IT, THE DASH LIT UP WITH ALL KINDS OF WARNING LIGHTS, THE RADIO POWER WENT OUT, AND THE A/C WAS NOT WORKING. WE'LL SEE IF IT IS THE SAME ISSUE OR ANOTHER. THE FUEL PUMP RELAY IN THE TIPM, ACCORDING TO ACCOUNT ON INTERNET FORUMS, IS A FAULTY PART AND HAS BEEN RECALLED IN OTHER DODGE/CHRYSLER VEHICLES, BUT NOT THE VW ROUTAN (WHICH IS A CARAVAN/TOWN & COUNTRY CLONE FOR THE MOST PART). THERE ARE MANY COMPLAINTS OF THIS PART BEING DEFECTIVE AND PEOPLE LOSING POWER WHILE DRIVING AND IT IS A HUGE SAFETY CONCERN.

NHTSA ODI #10991156

115,000 miles · May 19, 2017
Electrical SystemFuel/propulsion SystemUnknown Or Other

THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOU…

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THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOULD BE DRIVING 55-70 MPH THAT IT WOULD LIKE STALL. IT WOULDN'T SHIFT DOWN OR ACCELERATE. I WOULD HAVE TO PULL OVER & RESTART IT. IT BEGAN DOING THAT QUITE OFTEN UNTIL ONE NIGHT I WAS DRIVING DOWN THE ROAD & WENT TO TURN IN SOMEWHERE WHEN IT DIED & WOULDN'T START BACK. MY HUSBAND HAD TO COME PULL ME HOME. WE HAVE RESEARCHED WHAT IT WAS DOING & A LOT OF PEOPLE HAS HAD THIS HAPPEN TO THEM. THEY CLAIM IT'S A $1200 TPIM BOARD. THE VW ROUTAN IS CHRYSLER MADE UNDER THE HOOD. CHRYSLER IS AWARE OF THIS DANGEROUS PROBLEM & HAS ALREADY ISSUED A RECALL BUT VW SAID THEY WASN'T GOING TO RECALL IT. THEY ARE AWARE OF IT TOO. I FEEL AS IF SOMEONE IS GOING TO GET HURT IF THIS ISN'T ADDRESSED BECAUSE A LOT OF PEOPLE HAVE SAID THAT THEY WOULD BE DRIVING DOWN ROAD AT 70MPH & IT JUST DIES WHICH MEAN THAT THEY DON'T HAVE ANY POWER STEERING. PLEASE DO SOMETHING BEFORE SOMEONE GETS HURT. I HAVE KIDS & I WOULD'VE HATED FOR US TO BE ON THE INTERSTATE WHEN THAT HAPPENED. LUCKILY I WAS IN TOWN & NO KIDS WAS WITH ME. THANK YOU!!

NHTSA ODI #10990604

42,000 miles · Apr 24, 2017
Electrical System

THE VEHICLE IS DIFFICULT TO START AND STOPS RUNNING ABOUT 10 SECONDS. THE VEHICLE WAS STATIONARY. I HAVE READ ON THE INTERNET THAT THE SAME MAKE/MODEL VEHICLE QUIT RUNNING WHILE DRIVING. THIS IS A SEVERE SAFETY ISSUE.

NHTSA ODI #10980125

100,000 miles · Mar 25, 2017
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE M…

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I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GUY HUNG UP ON MY HUSBAND AND I AND STATED IT'S NOT A RECALL. WE EXPLAIN THAT THOUSANDS ARE HAVING THE SAME ISSUE AND IT'S RECORDED AND ALL OVER YOU TUBE. WE ARE HAVING THE SAME IGNITION SWITCH ISSUES OR POSSIBLE TIPM ISSUES.

NHTSA ODI #10968462

98,000 miles · Mar 21, 2017
Electrical SystemFuel/propulsion System

VEHICLE TIPM IS FAULTY, MAKES THE CAR HARD TO TURN ON AND IN OTHER CASES STALL WHEN STOPPED AT LIGHTS OR STOP SIGNS

NHTSA ODI #10967494

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.