NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
45 reportsClear category filter35,000 miles · Nov 6, 2014
Engine
THE KEY TURNS HOWEVER THE ENGINE DOESN'T. THIS HAPPENS AT ANY GIVEN TIME, WHEN THE ENGINE IS COLD, HOT, AFTER WE'VE DRIVEN A COUPLE OF BLOCKS AND /OR MILES, IT COULD HAPPEN ONCE A DAY OR SEVERAL TIMES A DAY, A FEW DAYS IN A ROLL OR NOT FOR A WEEK. WE TOOK IT TO THE DEALER TWICE AND THEY CLAIM IT NEVER HAPPENED TO THEM. ( HOWEVER…
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THE KEY TURNS HOWEVER THE ENGINE DOESN'T. THIS HAPPENS AT ANY GIVEN TIME, WHEN THE ENGINE IS COLD, HOT, AFTER WE'VE DRIVEN A COUPLE OF BLOCKS AND /OR MILES, IT COULD HAPPEN ONCE A DAY OR SEVERAL TIMES A DAY, A FEW DAYS IN A ROLL OR NOT FOR A WEEK. WE TOOK IT TO THE DEALER TWICE AND THEY CLAIM IT NEVER HAPPENED TO THEM. ( HOWEVER THEY DID OFFER TO BUY IT , THAT'S ANOTHER STORY) THE PROBLEM CONTINUES, EVERYONE WANTS TO RUN IT THRU DIAGNOSTICS FOR A CHARGE BUT NO GUARANTEE FOR REPAIR...PLEASE HELP! *TR
NHTSA ODI #10653187
55,939 miles · Oct 2, 2014
Engine
WHILE DRIVING THE VAN IT BEGAN TO SMELL LIKE RADIATOR COOLANT. CHECKED TEMPERATURE GAUGE AND REALIZED TEMPERATURE FLUCTUATION. NO ENGINE LIGHT OR CHECK ENGINE LIGHT EVER CAME ON THE DASHBOARD. OPENED HOOD AND DISCOVERED COOLANT WAS SPRAYED ALL OVER THE HOOD LINER AND ENGINE DUE TO THE FAILURE OF THIS PART. TOOK IT TO THE VW GARA…
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WHILE DRIVING THE VAN IT BEGAN TO SMELL LIKE RADIATOR COOLANT. CHECKED TEMPERATURE GAUGE AND REALIZED TEMPERATURE FLUCTUATION. NO ENGINE LIGHT OR CHECK ENGINE LIGHT EVER CAME ON THE DASHBOARD. OPENED HOOD AND DISCOVERED COOLANT WAS SPRAYED ALL OVER THE HOOD LINER AND ENGINE DUE TO THE FAILURE OF THIS PART. TOOK IT TO THE VW GARAGE AND WE WERE TOLD IT HAS BEEN A COMMON OCCURRENCE WITH THE VW ROUTAN LEADING ONE TO THINK IT IS A DESIGN FLAW OF THE HOSE ASSEMBLY. THE TOTAL DAMAGES DUE TO THIS ONE HOSE ASSY FAILURE KNOWN TO DATE IS THE FOLLOWING: PLASTIC HEATER CORE HOSE ASSEMBLY; TEMPERATURE SENSOR; THERMOSTAT; HOOD LINER SOAKED AND RUINED; AND REPLACE COOLANT. REPAIR BILL IS NEAR $1000.00 FOR ALL THESE ITEMS. FURTHERMORE, IF THIS HAD GONE UNNOTICED DUE TO THE LACK OF A CHECK ENGINE LIGHT, THIS COULD CAUSE ADDITIONAL DAMAGE TO THE CYLINDER HEAD AND MAY LEAD TO AN ACCIDENT. *TR
NHTSA ODI #10640738
38,000 miles · Sep 24, 2014
Electrical SystemEngine
CAR BATTERY IS IN GOOD SHAPE BECAUSE I RECENTLY REPLACED IT WITH A NEW ONE. THE PROBLEM IS OCCASIONALLY I TRY TO START THE VEHICLE AND IT WILL NOT START WHEN THE ELECTRONIC THROTTLE CONTROL LIGHT IS BLINKING BUT IF I USE MY CAR KEYS TO LOCK AND UNLOCK THE CAR, THEN THE ELECTRONIC THROTTLE CONTROL LIGHT WILL GO OFF AND CAR WILL S…
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CAR BATTERY IS IN GOOD SHAPE BECAUSE I RECENTLY REPLACED IT WITH A NEW ONE. THE PROBLEM IS OCCASIONALLY I TRY TO START THE VEHICLE AND IT WILL NOT START WHEN THE ELECTRONIC THROTTLE CONTROL LIGHT IS BLINKING BUT IF I USE MY CAR KEYS TO LOCK AND UNLOCK THE CAR, THEN THE ELECTRONIC THROTTLE CONTROL LIGHT WILL GO OFF AND CAR WILL START. LAST WEEK IT OCCURRED TWO TIMES AND I TOOK THE CAR TO VOLKSWAGEN DEALERSHIP BUT THEY TOLD ME, THE DIAGNOSTIC TEST IS NOT SHOWING ANY CODE AND HENCE THERE IS NO PROBLEM WITH MY CAR BUT I THINK THERE IS A PROBLEM BECAUSE I HAVE EXPERIENCED THIS PROBLEM FIVE TIMES IN TOTAL. THEY REQUESTED I TOW MY CAR TO THEM THE NEXT TIME IT OCCURS TO SEE IF THE CODE CAN BE DETERMINED BUT I STILL NOT COMFORTABLE BECAUSE I DON'T KNOW WHAT IS COMING NEXT. *TR
NHTSA ODI #10638703
79,446 miles · Sep 3, 2014
Engine
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE MAKING A LEFT HAND TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,446.
NHTSA ODI #10630531
45,400 miles · Aug 14, 2014
Electrical SystemEngine
ON AUGUST 14TH, 2014, I PLACED MY KEY IN THE IGNITION OF MY 2010 VOLKSWAGEN ROUTAN. THE CAR/ENGINE MADE AN ODD SOUND WHEN THE KEY WAS TURNED AND ALL THE LIGHTS WENT OUT. ADDITIONALLY, THE DASH LIGHTS STARTED FLASHING AND MY KEY BECAME PERMANENTLY STUCK IN THE IGNITION. I HEARD A VERY RAPID "CLICKING" NOISE UNDER THE HOOD SO I…
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ON AUGUST 14TH, 2014, I PLACED MY KEY IN THE IGNITION OF MY 2010 VOLKSWAGEN ROUTAN. THE CAR/ENGINE MADE AN ODD SOUND WHEN THE KEY WAS TURNED AND ALL THE LIGHTS WENT OUT. ADDITIONALLY, THE DASH LIGHTS STARTED FLASHING AND MY KEY BECAME PERMANENTLY STUCK IN THE IGNITION. I HEARD A VERY RAPID "CLICKING" NOISE UNDER THE HOOD SO I OPENED IT AND DISCOVERED THE FUSE BOX UNDER THE HOOD WAS THE SOURCE. UPON OPENING IT, I HEARD A VERY FAST CLICKING SOUND AND FELT EACH FUSE AND FOUND THE LARGE FUSE, 2ND FROM THE LEFT FRONT WAS CLICKING VERY FAST AND LOUDLY. I NEEDED THE VEHICLE SO I USED JUMPER CABLES AND THIS EVENTUALLY ENABLED MY CAR'S KEY TO RELEASE. ALL THE WARNING LIGHTS WERE LIT UP AND I LEFT THE ENGINE RUN FOR APPROXIMATELY 8 MIN., THEN TURNED OFF THE CAR - TO VERIFY IT WOULD START AGAIN. IT DID, AND NOW ONLY THE ENGINE WARNING LIGHT THAT LIGHTS UPON AN INCIDENT IS STILL LIT. I CALLED MY CLOSEST VW DEALER, WHO HAS SERVICES MY CAR IN THE PAST, AND THEY CLAIMED NO KNOWLEDGE OF THE ISSUE AND STATED THE RECALL #66665 ELECTRICAL SYSTEM - IGNITION SWITCH - IS NOT APPLICABLE TO MY VEHICLE. SURE IT ISN'T! EXACT SAME ISSUE THAT IS NOTED IN THE RECALL, BUT SOMEHOW MY VEHICLE IS NOT ONE OF THE ONES AFFECTED. I AM PURSUING THING WITH THE SERVICE MANAGER, BUT SO FAR ONLY PUSH BACK. *TR
NHTSA ODI #10622245
44,000 miles · May 14, 2014
Engine
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON A HIGHWAY, ALL OF THE WARNING LIGHTS SUDDENLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK HER VEHICLE BACK TO THE DEALER WHO STATED THAT THE ENGINE HARNESS SYSTEM NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF TH…
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TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON A HIGHWAY, ALL OF THE WARNING LIGHTS SUDDENLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK HER VEHICLE BACK TO THE DEALER WHO STATED THAT THE ENGINE HARNESS SYSTEM NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #10588363
70,000 miles · Mar 17, 2014
Engine
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI #10572765
23,456 miles · Dec 3, 2013
EnginePower TrainService Brakes
BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..…
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BOUGHT THE VAN IN FEBRUARY 2012 SINCE THEN IT HAS BEEN IN THE SHOP 11 TIMES FOR TRANSMISSION,ROTORS,AND MY PASSENGER SLIDING DOORS THEY OPEN AUTOMATICALLY. NOW ITS LEAKING ANTIFREEZE AND WE BOUGHT EXTENDED WARRANTY AND THIS PART THE PLASTIC Y PART THAT CONTEXTS TWO HOSES THEY SAY ISN'T COVERED AND WANTS US TO PAY 450$ TO DO IT..THE VAN HAS 38,035 MILES WE BOUGHT IT WITH 18,563 MILES HOW CAN THIS VEHICLE HAVE THIS MANY PROBLEMS? MY POWER DOORS I BELIEVE IF THEY OPEN WHEN YOUR PUMPING GAS ISN'T RIGHT. *TR
NHTSA ODI #10554579
30,000 miles · Nov 7, 2013
Engine
I WAS DRIVING ABOUT 30 MPH WHEN IT FELT LIKE THE CAR WAS GOING TO DIE/STALL. MY VEHICLE HAS ONLY 30K ON IT AND ACTUALLY SAT AT HOME TWO YEARS AFTER I BOUGHT IT WHILE I WORK FROM HOME. NEVERTHELESS IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT LIKE I HAD NO GASOLINE. THIS ISSUE STARTED OUT INTERMITTENT, BUT PROGRESSED AND I COUL…
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I WAS DRIVING ABOUT 30 MPH WHEN IT FELT LIKE THE CAR WAS GOING TO DIE/STALL. MY VEHICLE HAS ONLY 30K ON IT AND ACTUALLY SAT AT HOME TWO YEARS AFTER I BOUGHT IT WHILE I WORK FROM HOME. NEVERTHELESS IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT LIKE I HAD NO GASOLINE. THIS ISSUE STARTED OUT INTERMITTENT, BUT PROGRESSED AND I COULD FEEL SHAKING FROM THE FLOOR BOARDS.I TOOK IT INTO THE DEALER AND THEY REPLACED SOME BALL BEARINGS UNDER WARRANTY. HOWEVER ABOUT A MONTH LATER THE SAME PROBLEM STARTING OCCURRING. THIS TIME THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE DEALER AND THEY SAID THE SPARK PLUGS AND THE COIL PACK WERE BAD. THIS PART IS SUPPOSED TO LAST ABOUT 100K. IT WAS OUT OF WARRANTY SO WE TOOK IT SOMEWHERE ELSE TO GET IT FIXED. IT HAS BEEN FIXED A FEW WEEKS AND IT FEEL LIKE THE SAME PROBLEM IS HAPPENING AGAIN. THE CAR DOES NOT SHIFT WELL AT LOW SPEEDS AND SEEMS TO ALMOST STALL OUT WHILE TURNING CORNERS. ALSO IT IS IDLING AT A HIGHER RPM THAN IT HAD SEVERAL MONTHS AGO. *TR
NHTSA ODI #10551387
40,250 miles · Jul 13, 2013
Engine
DRIVING ON A NEIGHBORHOOD STREET WHEN A SUDDEN DROP IN THE AC POWER FOLLOWED BY A QUICK RISE IN THE ENGINE TEMP TO THE TOP OF THE GAUGE. WITHIN 2 MINUTES STEAM WAS OBSERVED COMING OUT OF THE ENGINE. QUICKLY PULLED OVER TO THE SIDE OF THE ROAD. AFTER COOLING THE ENGINE AND OPENING THE HOOD IT WAS OBSERVED THAT ENGINE COOLANT W…
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DRIVING ON A NEIGHBORHOOD STREET WHEN A SUDDEN DROP IN THE AC POWER FOLLOWED BY A QUICK RISE IN THE ENGINE TEMP TO THE TOP OF THE GAUGE. WITHIN 2 MINUTES STEAM WAS OBSERVED COMING OUT OF THE ENGINE. QUICKLY PULLED OVER TO THE SIDE OF THE ROAD. AFTER COOLING THE ENGINE AND OPENING THE HOOD IT WAS OBSERVED THAT ENGINE COOLANT WAS ALL OVER THE ENGINE PARTS AND BOILING OFF DUE TO THE HEAT. WATER WAS POURED IN THE RADIATOR AND A LEAK WAS OBSERVED FROM A PLASTIC Y JOINT IN THE WATER COOLING PIPE/ASSEMBLY. VW PART NUMBER 7B0121086B. WITH THE WATER FILLED TO THE MAX AS SOON AS THE ENGINE WAS STARTED A STEADY STREAM OF WATER WAS OBSERVED COMING OUT OF THE Y JOINT. WITH OVER A GALLON OF WATER IN THE VEHICLE DROVE THE CAR HOME AND IN LESS THAN 3 MILES THE WATER WAS COMPLETELY DRAINED FROM THE SYSTEM. PLEASE CROSS REFERENCE THIS WITH ANY COMPLAINTS RELATED TO THE CHRYSLER TOWN AND COUNTRY MINIVAN AND THE DODGE GRAND CARAVAN AS THEY ARE ALL PRODUCED BY CHRYSLER CORP. THE Y CONNECTOR FAILURE WAS EASILY FOUND ONLINE AND APPEARS TO BE A DEFECTIVE PART / DESIGN FLAW AS THE PLASTIC PIECE WAS NOT ABLE TO WITHSTAND THE PRESSURE AND HEAT AND SEEMED TO SPLIT AT THE SEAM TO CAUSE THE LEAK. *TR
NHTSA ODI #10524629
Official recalls
2Apr 1, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
Mar 1, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Consequence & remedy
Consequence: AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗