2009 Volkswagen Routan

THE ELECTRONIC DOOR (SIDE PANEL, PASSENGER, AND DRIVER) DOOR LOCKS STOPPED WORKING. AT ABOUT THE SAME TIME OUR FRONT HEADLIGHTS BEGAN TO INTERMITTENTLY GO OUT DURING OPERATION OF THE VEHICLE, AND THEN STOPPED WORKING ALTOGETHER. THE VEHICLE WAS SUBMITTED TO THE DEALERSHIP AND CUSTOMER WAS INFORMED THAT THE HEADLIGHT BALLAST WAS WORN OUT AND HAD TO BE REPLACED. PARTS WERE ORDERED AND WHEN THE VEHICLE WAS TAKEN IN FOR SAID BALLAST REPLACEMENT ANOTHER MECHANIC STATED THIS WAS NOT A BALLAST ISSUE SINCE THE HEADLIGHTS APPEARED TO TURN ON DURING IGNITION, BUT THEN STOPPED WORKING SHORTLY AFTERWARDS. WE HAD TO WAIT UNTIL THE NEXT DAY FOR A DEALER ELECTRICIAN TO LOOK AT THE VEHICLE. THE ELECTRICIAN DETERMINED A CORRODED CONTROL PANEL WAS CAUSING A SHORT AND LIKELY CAUSING DOOR THE HEADLIGHT, AS WELL AS OTHER ISSUES SUCH AS INCORRECT TIRE PRESSURE AND SPEED INDICATIONS AND POSSIBLE FIRE. NO WATER WAS INTRODUCED TO THE VEHICLE, SO MY QUESTION IS HOW DOES A CONTROL PANEL CORRODE UNLESS THERE IS A FAULTY VOLTAGE ISSUE AND ELECTRICAL DESIGN DEFECT? THE MECHANIC INDICATED THE DEALER GETS A LOT OF THESE ISSUES ON THE ROUTAN BUT THERE IS NO RECALL SO THEY CHARGE $900 FOR THE REPLACEMENT PANEL. VW KNOWS OF THIS ISSUE THAT THEIR OWN MECHANICS INDICATE CAN START ELECTRICAL FIRES! THE COMPANY SHOULD BE INVESTIGATED. *TR

MY WIFE TOOK OUR 2009 VW ROUTAN MINIVAN TO A VW DEALERSHIP TODAY TO REPAIR INOPERABLE ELECTRONIC DOOR LOCKS AND FAULTY HEADLIGHTS (SEPARATE COMPLAIN FILED), AT WHICH TIME SHE WAS INFORMED OF AN IGNITION PROBLEM RECALL. THE IGNITION PART WAS PLACED ON ORDER AND MY WIFE WAS TOLD THE PART HAD TO BE SHIPPED FROM OUT OF STATE AND SHOULD ARRIVE WITHIN FIVE DAYS. MY WIFE ASKED, AND WAS INFORMED THE VEHICLE WAS SAFE TO OPERATE; HOWEVER, I LOOKED UP THE RECALL WHEN I GOT HOME FROM WORK AND DISCOVERED THE RECALL SPECIFICALLY STATES THE ENGINE CAN SHUT OF DURING OPERATION DUE TO ADDED WEIGHT FROM OTHER KEYS OR KEY RINGS ON THE VW KEY FOB. ACCORDING TO THE RECALL, DEALERSHIP AND MAINTENANCE PERSONNEL ARE SUPPOSED TO INFORM CUSTOMERS TO REMOVE ADDED KEYS FROM THE FOB. MY WIFE HAD KEYS ON HER FOB WHICH THE DEALER MECHANIC HAD IN HIS HAND DURING INSPECTIONS, BUT THE MECHANIC NEVER INFORMED HER OF THE RISK, AND ALLOWED HER TO JEOPARDIZE HER LIFE BY DRIVING THE VEHICLE WITHOUT THE REQUIRED SAFETY INFORMATION. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE AND STALLED. THE CONTACT RECEIVED A RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED, WHICH INDICATED THAT IT WAS LOCKED. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER PERFORMED AN UNKNOWN REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 850.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/04/15*LJ

WHILE ENTERING FREEWAY LOUD NOISE THEN ALL INDICATOR LIGHTS CAME ON. VEHICLE QUIT RUNNING IN TRAFFIC. COASTED OFF ROADWAY. INSPECTED ENGINE AND SPACER BETWEEN ENGINE BLOCK AND OIL PAN WAS CRACKED. ENGINE SEIZED AND INTERNAL PARTS CRACKED BLOCK. ENGINE HAD NEW PISTON RINGS AND VALVE SEALS INSTALLED AT 68000 MILES BY DEALER FOR OIL CONSUMPTION ISSUES. OIL CONSUMPTION ISSUE WAS NEVER RESOLVED. *TR

WHEN THE VEHICLE IS TRAVELING NEAR 30MPH OR EVEN HIGHER THAN THAT, WHEN THE BRAKES ARE APPLIED, IT SHAKES VIOLENTLY. THIS CAUSES THE DRIVER TO HAVE TO HOLD THE STEERING WHEEL VERY TIGHTLY TO AVOID LOOSING CONTROL. THE BRAKING SYSTEM IN GENERAL SEEMS TO BE FAULTY AS THE BRAKES AND ROTORS HAVE HAD TO BE REPLACED/CHANGED EVERY TWO TO THREE MONTHS. IT IS VERY EXPENSIVE TO REPLACE THESE BRAKES AND ROTORS AS WELL AS PAY FOR THE LABOR EVERY FEW MONTHS. THIS IS A GREAT CONCERN AND SHOULD BE CONSIDERED FOR A RECALL. *TR

THE ENGINE TURNED TO OFF WHILE I WAS DRIVING AND DEPOWERED POWER STEERING AND BRAKES. AT THAT POINT I RESTARTED THE CAR AND WAS ABLE TO DRIVE. TOOK THE CAR IMMEDIATELY TO VW DEALER, KEPT THE CAR FOR 24 HOURS, AND THEY COULD NOT REPLICATE THE INCIDENT SO NOTHING WAS DONE BY THEM. THIS HAPPENED AGAIN AT 93000 MILES ON AUGUST 8, 2014. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO UTILIZE THE MANUAL LOCK THAT WAS LOCATED INSIDE THE DRIVER SIDE DOOR HANDLE IN ORDER TO UNLOCK THE DOORS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE KEY FOB AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.