← New search

2009 Volkswagen Routan

Owner reports · Recalls · Investigations

More warning signs than most Routan years

Owner complaints for the 2009 Volkswagen Routan are substantially higher than the model-year median of 63.

About this comparison →

When problems were reported

Mileage at the reported incident

249 reports with mileage · 45 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports3 fire reports9 injury reports

Vehicle Speed Control complaints

8 reports
Clear category filter
Mileage unknown · Dec 20, 2019
EngineUnknown Or OtherVehicle Speed Control

CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO LUCK. DRIVING IT MAKES ME VER…

Read full complaint

CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO LUCK. DRIVING IT MAKES ME VERY NERVOUS BUT I CAN'T CHANGE CARS RIGHT NOW. IT HAS HAPPENED BOTH ON SMALL STREETS AND HIGHWAY IN MOTION.

NHTSA ODI #11290284

21,432 miles · Nov 14, 2019
Electrical SystemPower TrainVehicle Speed Control

EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREADY OVER A SPECIFIC MINIMUM, VE…

Read full complaint

EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREADY OVER A SPECIFIC MINIMUM, VEHICLE THEN ASSUMES ACTION AS IF IT IS IN N. EVEN AN INCLINE SLOPE OF SIMPLY BACKING INTO A DRIVEWAY, IF VEHICLE IS NOT ENTIRELY ACROSS THE INCLINE, IT'S NOT POSSIBLE TO CONTINUE CONTROLLING A REVERSE MOVEMENT, THOUGH ENGINE RESPONDS AS THOUGH IN N. THIS HAS BEEN AN ONGOING ISSUE; THAT HAS PERSISTED EVEN AFTER REBUILDING THE TRANSMISSION. ANOTHER ISSUE THAT BEGAN SEVERAL YEARS AGO; IS THAT THE DOOR'S LOCKING MECHANISMS FOR SEVERAL OF THE DOORS, NO LONGER OPERATE PROPERLY. LOCKING VIA KEY FOB, OR DOOR PANEL, DOES NOT ACTUALLY ENGAGE THE DOOR TO LOCK. NOR DOES UNLOCKING THE DOORS VIA KEY FOB, OR DOOR PANELS.

NHTSA ODI #11280049

78,000 miles · Jun 1, 2018
Service BrakesVehicle Speed Control

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED PAST 90 MPH ON ITS OWN. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL AND THE CRUISE CONTROL COULD NOT BE DEACTIVATED. THE DRIVER HAD TO SWITCH THE ENGINE OFF IN…

Read full complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED PAST 90 MPH ON ITS OWN. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL AND THE CRUISE CONTROL COULD NOT BE DEACTIVATED. THE DRIVER HAD TO SWITCH THE ENGINE OFF IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO COVENTRY MOTORCARS (2152 BOSTON TPKE, COVENTRY, CT), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI #11099202

112,000 miles · Feb 5, 2016
Electrical SystemExterior LightingVehicle Speed Control

WHILE DRIVING, THE VEHICLE ACCELERATED ON ITS OWN AND SHOOK LIKE IT WAS ABOUT TO STALL WHEN BRAKING. THE THROTTLE LIGHTENING LIGHT INTERMITTENTLY CAME ON. WHEN PARKED, THE ENGINE REVVED EXCEPTIONALLY HIGH AND I HAD TO SHUT IT OFF TO STOP IT. THE ENGINE HAS BEEN REPLACED ALONG WITH ALL ELECTRICAL WIRING AND THE RADIATOR AND RADIA…

Read full complaint

WHILE DRIVING, THE VEHICLE ACCELERATED ON ITS OWN AND SHOOK LIKE IT WAS ABOUT TO STALL WHEN BRAKING. THE THROTTLE LIGHTENING LIGHT INTERMITTENTLY CAME ON. WHEN PARKED, THE ENGINE REVVED EXCEPTIONALLY HIGH AND I HAD TO SHUT IT OFF TO STOP IT. THE ENGINE HAS BEEN REPLACED ALONG WITH ALL ELECTRICAL WIRING AND THE RADIATOR AND RADIATOR FAN. THE DEALERSHIP HAS SAID ALL RECALLS HAVE BEEN REPAIRED. ANOTHER DIAGNOSTIC HAS NOT FOUND ANYTHING WRONG. THE INTERIOR LIGHTS DO NOT DIM BUT ARE EITHER ON OR OFF. THE SLIDING DOORS WILL STOP WORKING OR WORK PARTIALLY. THE THROTTLE BOX IS CURRENTLY BEGIN REPLACED AS A BEST GUESS SOLUTION.

NHTSA ODI #10824569

115,000 miles · Jul 10, 2015
Vehicle Speed Control

ON 6/21/15, I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SET AT APPROXIMATELY 75MPH. I WAS NOT ACCELERATING, NOR HAD MY FOOT ON THE GAS OR BRAKE PETAL. WITHOUT ANY WARNING, THE GAS PETAL PUSHED TO THE FLOOR AND THE VEHICLE BEGAN ACCELERATING QUICKLY. I IMMEDIATELY TURNED ON MY HAZARDS AND TURNED OFF THE CRUISE, BUT THE VEHIC…

Read full complaint

ON 6/21/15, I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SET AT APPROXIMATELY 75MPH. I WAS NOT ACCELERATING, NOR HAD MY FOOT ON THE GAS OR BRAKE PETAL. WITHOUT ANY WARNING, THE GAS PETAL PUSHED TO THE FLOOR AND THE VEHICLE BEGAN ACCELERATING QUICKLY. I IMMEDIATELY TURNED ON MY HAZARDS AND TURNED OFF THE CRUISE, BUT THE VEHICLE CONTINUED TO ACCELERATE IN EXCESS OF 100MPH. I FEARED COLLIDING WITH OTHER DRIVERS ON THE TWO-LANED HIGHWAY, AND BEGAN BRAKING AGAINST THE CAR'S ACCELERATION, WHICH WAS QUITE DIFFICULT. I PUSHED THE BRAKE PETAL DOWN AS HARD AS I COULD, WHICH STOPPED FURTHER ACCELERATION; BUT DID NOT SLOW THE VEHICLE QUICKLY. THE VEHICLE CONTINUED TO REV UP AND TRIED RELENTLESSLY TO ACCELERATE AGAINST MY BEST EFFORTS TO BRAKE. I WAS ABLE TO MOVE THE VEHICLE TO THE GRAVEL SHOULDER. ONCE I WAS ABLE TO SLOW THE VEHICLE TO AROUND 20MPH, I TURNED OFF THE VEHICLE AND COASTED TO A STOP. THERE WAS A STRONG SMELL OF SMOKE FROM THE BRAKES. I BELIEVED THE PROBLEM WAS RELATED TO A CRUISE CONTROL MALFUNCTION OR A RELATED SENSOR. I DISCONTINUED USING THE CRUISE AT ANY TIME. HOWEVER, ON 7/9/15, THE SAME PROBLEM OCCURRED. THIS TIME, THE CRUISE WAS NOT SET, AND THE VEHICLE WAS TRAVELING AT APPROXIMATELY 50MPH IN HEAVY TRAFFIC DURING RUSH HOUR ON A THREE LANE FREEWAY. THE SAME STEPS NOTED ABOVE SLOWED THE VEHICLE AFTER IT BEGAN ACCELERATING OUT OF CONTROL, MAKING IT DIFFICULT TO NAVIGATE THROUGH THE SURROUNDING VEHICLES. THE GAS PETAL WAS AGAIN STUCK TO THE FLOOR AND COULD NOT BE PULLED UP. AFTER THE SECOND OCCURRENCE, THERE IS LIKELY SIGNIFICANT DAMAGE TO THE BRAKES AND/OR ENGINE. I CONTACTED A VOLKSWAGEN DEALERSHIP, THAT PLANS TO DIAGNOSE THE VEHICLE. I AM FEARFUL OF DRIVING THE VEHICLE TO THE DEALERSHIP, BUT WAS INSTRUCTED BY THE VW SALES MANAGER TO BRING THE VEHICLE IN FOR INSPECTION AND BE SURE TO TURN THE KEY TO "OFF" OR "ACCESSORY" SHOULD THE PROBLEM OCCUR AGAIN.

NHTSA ODI #10733316

75,400 miles · Apr 22, 2015
EnginePower TrainVehicle Speed Control

I WENT TO PASS A VEHICLE AT 65MPH AND THE ACCELERATOR PEDAL DID NOT RELEASE, THE VAN HIT 80-MPH BEFORE I POPPED IT IN NEUTRAL AND THEN BACK INTO DRIVE TO CORRECT THE ISSUE. HITTING THE BRAKES HAD NO EFFECT ON THE UNINTENDED ACCELERATION. THIS VEHICLE IS MECHANICALLY IDENTICAL TO CHRYSLER TOWN & COUNTRY AND DADGE GRAND CARAVAN…

Read full complaint

I WENT TO PASS A VEHICLE AT 65MPH AND THE ACCELERATOR PEDAL DID NOT RELEASE, THE VAN HIT 80-MPH BEFORE I POPPED IT IN NEUTRAL AND THEN BACK INTO DRIVE TO CORRECT THE ISSUE. HITTING THE BRAKES HAD NO EFFECT ON THE UNINTENDED ACCELERATION. THIS VEHICLE IS MECHANICALLY IDENTICAL TO CHRYSLER TOWN & COUNTRY AND DADGE GRAND CARAVAN, SEE OTHER IDENTICAL COMPLAINTS HERE: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/14835/DODGE/VOYAGER/DODGE-GRAND-CARAVAN-SUDDEN-ACCELERATION? *TR

NHTSA ODI #10712217

34,000 miles · Apr 19, 2013
Vehicle Speed Control

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE CONTACT DEPRESSED THE BRAKES CONTINUALLY UNTIL THE VEHICLE CAME TO A STOP. THE BRAKE WARNING LIGHT WAS ALSO ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILUR…

Read full complaint

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE CONTACT DEPRESSED THE BRAKES CONTINUALLY UNTIL THE VEHICLE CAME TO A STOP. THE BRAKE WARNING LIGHT WAS ALSO ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TR

NHTSA ODI #10508770

57,000 miles · Oct 22, 2012
EngineFuel/propulsion SystemVehicle Speed Control

10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST…

Read full complaint

10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR

NHTSA ODI #10481360

Official recalls

6

16V083000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE

Feb 11, 2016

Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.

Additional source detail variants (2)

Air Bags:frontal:sensor/control MODULE-INACTIVE

Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.

Air Bags:frontal

Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.

15V194000 · Electrical System:ignition:switch

Apr 1, 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

14V396000 · Electrical System:ignition

Jul 1, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

10V252000 · Electrical System:wiring

Jun 10, 2010

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION. CONTACT WITH A 12V POWER FEED CIRCUIT WITHIN THE HARNESS MAY CAUSE A HIGH RESISTIVE SHORT CIRCUIT WITHIN THE LATCH MECHANISM LOCATED INSIDE OF THE SLIDING DOOR.

Consequence & remedy

Consequence: THIS COULD RESULT IN AN OVERHEATED LATCH AND A FIRE WITHIN THE REAR SLIDING DOOR COULD OCCUR.

Remedy: VOLKSWAGEN WILL INSPECT THE SLIDING DOOR WIRE TRACK WIRE ASSEMBLY AND THE SLIDING DOOR POWER DRIVE UNIT WIRE ASSEMBLY FOR DAMAGE, REPAIR/REPLACE AS NECESSARY, TIE STRAP THE TWO HARNESSES TOGETHER AND ROUTE THE HARNESSES UNDER THE SLIDING DOOR WEATHER STRIP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 15, 2010. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

09V244000 · Equipment:other:owners/service/other Manual

Jul 1, 2009

VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.

Consequence & remedy

Consequence: ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.

Remedy: DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.