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2008 Volkswagen R32

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

109 reports with mileage · 6 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

115 reports
3,100 miles · Dec 31, 2008
Fuel System, Other

MY BRAND NEW R32 HAS BEEN STALLING/HICCUPING SINCE 3100 MILES. IT HAS A LOSE OF POWER UNDER ACCELERATION, THEN IDLES ROUGH AND SOMETIMES DIES. THE CHECK ENGINE LIGHT COMES ON AND THE GAS CAP LIGHT COMES ON BUT AS SOON AS YOU TURN THE CAR OFF AND BACK ON IT GOES AWAY. IT HAS DIED TWICE WHILE DRIVING IN TRAFFIC AND WOULDN'T START …

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MY BRAND NEW R32 HAS BEEN STALLING/HICCUPING SINCE 3100 MILES. IT HAS A LOSE OF POWER UNDER ACCELERATION, THEN IDLES ROUGH AND SOMETIMES DIES. THE CHECK ENGINE LIGHT COMES ON AND THE GAS CAP LIGHT COMES ON BUT AS SOON AS YOU TURN THE CAR OFF AND BACK ON IT GOES AWAY. IT HAS DIED TWICE WHILE DRIVING IN TRAFFIC AND WOULDN'T START BACK, I'VE HAD IT TOWED TO THE DEALER TWICE. THE DEALER HAS REPLACED MY PURGE VALVE AND EVAP CANNISTER TWICE, IT RUNS FINE FOR ABOUT 2 WEEKS THEN STARTS ALL OVER AGAIN. THE CAR ONLY HAS 7550 MILES ON IT NOW AND IT'S BACK AT THE DEALER ONCE AGAIN. *TR

NHTSA ODI #10253415

4,600 miles · Nov 21, 2008
Fuel System, Gasoline

MY 2008 VOLKSWAGEN R32 EXHIBITS INTERMITTENT FUEL DELIVERY ISSUES. AT TIMES, USUALLY FOLLOWING A REFUELING, THE CAR SEEMS TO "HICCUP" AND BRIEFLY LOSE POWER, AS IF THE FUEL SUPPLY WAS CUT OFF MOMENTARILY. THIS CAUSES A SEVERE JERKING IN THE CAR, AND CAN HAPPEN AT LOW SPEEDS AFTER ROUNDING A CORNER OR AT CONSTANT FREEWAY SPEEDS…

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MY 2008 VOLKSWAGEN R32 EXHIBITS INTERMITTENT FUEL DELIVERY ISSUES. AT TIMES, USUALLY FOLLOWING A REFUELING, THE CAR SEEMS TO "HICCUP" AND BRIEFLY LOSE POWER, AS IF THE FUEL SUPPLY WAS CUT OFF MOMENTARILY. THIS CAUSES A SEVERE JERKING IN THE CAR, AND CAN HAPPEN AT LOW SPEEDS AFTER ROUNDING A CORNER OR AT CONSTANT FREEWAY SPEEDS. OTHER SYMPTOMS INCLUDE STUMBLING AND STALLING WHILE AT IDLE IN TRAFFIC; WITH DIFFICULTY IN RESTARTING AS IF THE VEHICLE IS STARVED FOR FUEL. THE VEHICLE HAS ALSO FAILED TO START UPON FIRST USE OF THE DAY, CRANKING OVER BUT NOT SEEMING TO RECEIVE FUEL, EVEN THOUGH THE TANK MAY BE FULL. OTHER ISSUES INCLUDE DIFFICULTY WITH REFUELING WHEN TANK IS NEAR EMPTY. OFTEN, THE GAS STATION FUEL DISPENSERS WILL SHUT OFF 10 OR MORE TIMES WHEN BEGINNING TO FILL UP THE TANK, AS IF AIR WERE BLOCKING THE FILLER NECK AND CAUSING THE AUTOMATIC PUMP SHUTOFF TO KICK IN. IT CAN TAKE MANY TRIES BEFORE ONE IS FINALLY ABLE TO COMPLETELY FUEL THE VEHICLE, WHICH ONLY HOLDS 14.5 GALLONS. ON TWO OCCASIONS, THE AUTOMATIC FUEL CUTOFF IN THE GAS STATION DISPENSER DID NOT DETECT A FULL TANK AND THE FUEL ACTUALLY OVERFLOWED OUT OF FILLER NECK AND ONTO THE GROUND UNTIL I MANUALLY SHUT OF THE FUEL DISPENSERS. IT SEEMS THE EVAPORATIVE PURGE CANISTER OR LINES ARE EASILY BLOCKED IN THIS DESIGN, AND I QUESTION WHETHER THERE ARE OTHER VAPOR LOCK OR VACUUM ISSUES WITH THE FUEL SYSTEM DESIGN THAT ARE INVOLVED. I AM TAKING MY VEHICLE TO THE DEALER FOR SERVICE ON 11/26 FOR AN ATTEMPT AT DIAGNOSIS. MANY OTHER OWNERS OF THIS VEHICLE IN THE ONLINE FORUM "VWVORTEX.COM" HAVE ALSO REPORTED SIMILAR PROBLEMS WITH THIS VEHICLE, AND ARE HAVING LITTLE SUCCESS IN REPAIR THROUGH VWOA. I CONSIDER THIS TO BE A POTENTIALLY DANGEROUS SITUATION. *TR

NHTSA ODI #10249516

10,000 miles · Nov 19, 2008
Fuel System, Gasoline

THE CAR WAS EXPERIENCING "HICCUPS" WHILE ACCELERATING AND WOULD EVENTUALLY SMELL AND SEE GAS ESCAPING OUT FROM UNDERNEATH THE PASSENGER SIDE REAR TIRE. WAS TAKEN TO THE DEALER SHIP 3 TIMES BEFORE FOR THIS AND NOW I AM TOLD IT IS A FAULTY GAS TANK THAT WAS PRODUCED. I HAVE BEEN CURRENTLY WAITING ABOUT A MONTH TO HAVE THE TANK REP…

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THE CAR WAS EXPERIENCING "HICCUPS" WHILE ACCELERATING AND WOULD EVENTUALLY SMELL AND SEE GAS ESCAPING OUT FROM UNDERNEATH THE PASSENGER SIDE REAR TIRE. WAS TAKEN TO THE DEALER SHIP 3 TIMES BEFORE FOR THIS AND NOW I AM TOLD IT IS A FAULTY GAS TANK THAT WAS PRODUCED. I HAVE BEEN CURRENTLY WAITING ABOUT A MONTH TO HAVE THE TANK REPAIRED. ALL I HAVE BEEN TOLD ON THIS SUBJECT IS "WE WILL CONTACT YOU AT THE END OF THE BUSINESS DAY TOMORROW". ITS ALWAYS TOMORROW. THE DEALER HAS OFFERED ME A COUPLE OF THINGS TO KEEP MY MINE AS EASY WHILE I WAIT BUT I HONESTLY THINK THAT WAITING A MONTH FOR A BRAND NEW CAR TO GET FIXED IS RIDICULOUS. *TR

NHTSA ODI #10249283

11,800 miles · Nov 18, 2008
Unknown Or Other

WHILE DRIVING CROSS COUNTRY, AT APPROX 75 MPH CAR BEGAN TO SPUTTER, HESITATE FELT LIKE SOMEONE TURNED THE THING OFF, BRIEFLY LOST POWER, CAR REGAINED POWER, EVENT OCCURRED THREE OR FOUR MORE TIMES DURING MY TRIP. DURING ONE OF THESE SPUTTERING SEQUENCES, I ATTEMPTED TO FILL UP, THINKING I MAY HAVE PICKED UP SOME BAD GASOLINE, CA…

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WHILE DRIVING CROSS COUNTRY, AT APPROX 75 MPH CAR BEGAN TO SPUTTER, HESITATE FELT LIKE SOMEONE TURNED THE THING OFF, BRIEFLY LOST POWER, CAR REGAINED POWER, EVENT OCCURRED THREE OR FOUR MORE TIMES DURING MY TRIP. DURING ONE OF THESE SPUTTERING SEQUENCES, I ATTEMPTED TO FILL UP, THINKING I MAY HAVE PICKED UP SOME BAD GASOLINE, CAR WOULD NOT ACCEPT ANY FUEL, EVEN THOUGH GAUGE READ JUST UNDER 3/4 OF A TANK. CONTINUED DRIVING UNTIL VEH WAS UNDER 1/4 TANK, PULLED OFF, AND FILLED UP WITH NO PROBLEMS FUELING. *TR

NHTSA ODI #10249192

200 miles · Nov 13, 2008
Fuel System, Gasoline

FUEL LEAK CAUSES THE CAR TO LOSE FUEL. THE FUEL LEAKS OUT EXTERNALLY. THE CAR WILL SOMETIMES JERK AND STALL OR LOSE POWER. *TR

NHTSA ODI #10248663

1,000 miles · Oct 30, 2008
Exterior Lighting

THE THIRD BRAKE LIGHT OF MY 2008 VOLKSWAGEN R32 HAS A CONDENSATION BUILDUP. BECAUSE OF THE WAY THE LIGHT IS CONSTRUCTED INTO THE BODY OF THE CAR, OTHER'S HAVE INFORMED ME THAT THIS IS A MAJOR JOB TO FIX (INCLUDING HOURS OF LABOR AND EXTENSIVE BODY WORK). I WAS TOLD THAT THIS WAS ALSO IN VIOLATION OF REGULATION FMVSS 108, AND THU…

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THE THIRD BRAKE LIGHT OF MY 2008 VOLKSWAGEN R32 HAS A CONDENSATION BUILDUP. BECAUSE OF THE WAY THE LIGHT IS CONSTRUCTED INTO THE BODY OF THE CAR, OTHER'S HAVE INFORMED ME THAT THIS IS A MAJOR JOB TO FIX (INCLUDING HOURS OF LABOR AND EXTENSIVE BODY WORK). I WAS TOLD THAT THIS WAS ALSO IN VIOLATION OF REGULATION FMVSS 108, AND THUS SHOULD FILE A COMPLAINT. THE DEALER THAT I TOOK IT TO SAID THIS WAS A "NORMAL" CONDITION AND THAT THERE WAS NOTHING THAT THEY COULD DO (WHICH CONFLICTS WHAT OTHER'S HAVE SAID). *TR

NHTSA ODI #10247255

5,000 miles · Oct 22, 2008
Exterior Lighting

THE CENTER HIGH MOUNTED STOPLIGHT (3RD BRAKE LIGHT) HAS CONDENSATION AND AT TIMES APPEARS TO FLICKER. THE FACTORY RESOLUTION IS TO SEND THE CAR TO A BODY SHOP TO REMOVE THE FACTORY SPOILER AND REPLACE THE LIGHT ASSEMBLY. THE FACTORY MANUAL WARNS THAT THIS IS A MULTI-DAY JOB AND MAY RESULT IN A BROKEN SPOILER AND POSSIBLE BODY DA…

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THE CENTER HIGH MOUNTED STOPLIGHT (3RD BRAKE LIGHT) HAS CONDENSATION AND AT TIMES APPEARS TO FLICKER. THE FACTORY RESOLUTION IS TO SEND THE CAR TO A BODY SHOP TO REMOVE THE FACTORY SPOILER AND REPLACE THE LIGHT ASSEMBLY. THE FACTORY MANUAL WARNS THAT THIS IS A MULTI-DAY JOB AND MAY RESULT IN A BROKEN SPOILER AND POSSIBLE BODY DAMAGE. THIS APPEARS TO BE A CLEAR VIOLATION OF FMVSS 108 WHICH REQUIRES THAT REPLACING THE BULBS BE SIMPLE AND REQUIRE ONLY COMMON TOOLS. THIS IS ON A 2008 VW R32, BUT THE ISSUE IS ON ALL 2006 - 2009 VW GTI AND R32 CARS. THE RABBIT HAS A DIFFERENT SPOILER DESIGN AND IS NOT AS SEVERELY AFFECTED - ALTHOUGH AN UNCOMMON TOOL IS STILL REQUIRED FOR REPLACEMENT. *TR

NHTSA ODI #10246343

3,600 miles · Oct 9, 2008
Fuel System, Gasoline

CAR STARTED TO BOG-OUT OF POWER ON TUESDAY OCTOBER 7TH IN THE AFTERNOON. FUEL STARTED TO LEAK FROM THE RIGHT REAR WHEEL AREA ON WEDNESDAY OCTOBER 8TH IN THE AFTERNOON. THIS HAPPENS TO BE A COMMON ISSUE WITH THIS MAKE/MODEL/TRIM OF THE PRODCUCT LINE. A PROMINENT AUTOMOBILE FORUM WEBSITE (VWVORTEX.COM) HAS ALLOCATED A ROOM F…

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CAR STARTED TO BOG-OUT OF POWER ON TUESDAY OCTOBER 7TH IN THE AFTERNOON. FUEL STARTED TO LEAK FROM THE RIGHT REAR WHEEL AREA ON WEDNESDAY OCTOBER 8TH IN THE AFTERNOON. THIS HAPPENS TO BE A COMMON ISSUE WITH THIS MAKE/MODEL/TRIM OF THE PRODCUCT LINE. A PROMINENT AUTOMOBILE FORUM WEBSITE (VWVORTEX.COM) HAS ALLOCATED A ROOM FOR THIS SPECIFIC MODEL/TRIM. THE FOLLOWING IS A LINK TO THE TOPIC DEDICATED TO THIS COMMON ISSUE: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=3759501&PAGE=15 I AM SCARED TO DRIVE THIS CAR AGAIN. *TR

NHTSA ODI #10244917

5,585 miles · Sep 19, 2008
Fuel System, Gasoline

FUEL SYSTEM ON CAR BROKE WHILE DRIVING 75MPH ON THE FREEWAY CAUSING THE CAR TO JERK AND DROP IN SPEED IN THE MIDDLE OF TRAFFIC. FUEL SMELL OUT OF A/C VENTS. VW HAS ACKNOWLEDGED THE PROBLEM AND HAS SAID THEY'VE HAD THIS ON MANY CARS OF THE SAME MODEL. VW IS REPLACING THE ENTIRE FUEL SYSTEM RESULTING THE CAR TO BE IN THE SERVICE S…

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FUEL SYSTEM ON CAR BROKE WHILE DRIVING 75MPH ON THE FREEWAY CAUSING THE CAR TO JERK AND DROP IN SPEED IN THE MIDDLE OF TRAFFIC. FUEL SMELL OUT OF A/C VENTS. VW HAS ACKNOWLEDGED THE PROBLEM AND HAS SAID THEY'VE HAD THIS ON MANY CARS OF THE SAME MODEL. VW IS REPLACING THE ENTIRE FUEL SYSTEM RESULTING THE CAR TO BE IN THE SERVICE SHOP FOR 30 PLUS DAYS. *TR

NHTSA ODI #10242881

11,500 miles · Sep 17, 2008
Fuel System, Gasoline

THE CAR HICCUPPED AND BEGAN TO RUN VERY RUFF NO POWER AND I WAS ON FREEWAY IN THE VALLEY AREA (HOT OVER 100 F) CAR SEEMED TO CORRECT ITSELF AFTER REACHING COOLER AREA. VISITED THE DEALER THEY FOUND NO FAULTS WITH CAR. THIS HAS BEEN HAPPENING TO NUMEROUS 2008 VW R32 CARS. *TR

NHTSA ODI #10242712

Official recalls

2

09V093000 · Fuel System, Gasoline:storage:tank Assembly

Mar 20, 2009

VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2008 R32 (5TH GENERATION) VEHICLES. WHEN CERTAIN DRIVING CONDITIONS ARE ACCOMPANIED BY HIGH AMBIENT TEMPERATURES, THE FUEL TANK VENTILATION VALVE MAY NOT REMAIN FULLY CLOSED. IF THIS HAPPENS, LIQUID FUEL MAY ENTER THE FUEL TANK VENTING SYSTEM AND MIGRATE INTO THE EVAPORATIVE SYSTEM, SATURATING THE CARBON CANISTER. SHOULD THIS OCCUR WHILE DRIVING, THE VEHICLE MAY EXPERIENCE PERFORMANCE ISSUES (I.E., VEHICLE JERKING) AND THE MALFUNCTION INDICATOR LAMP (MIL) IN THE INSTRUMENT CLUSTER COULD ILLUMINATE. FUEL COULD LEAK FROM THE EVAPORATIVE SYSTEM LEAK DETECTION PUMP FILTER.

Consequence & remedy

Consequence: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A VEHICLE FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK VENTILATION VALVE WITH AN IMPROVED VALVE FREE OF CHARGE. THE RECALL BEGAN ON JUNE 2, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

07V442000 · Exterior Lighting:headlights

Sep 24, 2007

CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.

Consequence & remedy

Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE09035 · Vehicle Stall/loss Motive Power

Opened Jul 17, 2009 · Closed Nov 19, 2009

Status: closed (inferred from source dates) · Power Train:manual Transmission

THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL