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2019 Volkswagen Passat

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Electrical System complaints

4 reports
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15,000 miles · Sep 10, 2020
Electrical SystemForward Collision AvoidanceService Brakes

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING …

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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI #11354266

9 miles · Dec 17, 2019
Electrical SystemEngineUnknown Or Other

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

NHTSA ODI #11289555

3,500 miles · Nov 26, 2019
Electrical System

WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING ME KNOW THE REMOTE START WOUL…

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WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING ME KNOW THE REMOTE START WOULD NOT WORK. I HAD TO FIND OUT MYSELF ON A COLD MORNING. I EVEN CALLED TO LET THEM KNOW WHAT WAS GOING ON AND THEY HAD ME BRING IT IN EVEN THOUGH THEY ALREADY KNEW THERE WAS AN ISSUE. HOW CAN VW GET AWAY WITH SELLING A FEATURE ON A VEHICLE THAT DOES NOT WORK A YEAR AFTER THEY ARE AWARE OF IT?

NHTSA ODI #11282393

2,025 miles · Jun 29, 2019
Electrical System

SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITIONING. THEY ALSO LIED ABOUT T…

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SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITIONING. THEY ALSO LIED ABOUT THE FUEL ECONOMY POSTED ON THE WINDSHIELD. IT IS CONSISTENTLY LOWER THAN THE MILEAGE LISTED BOTH FOR CITY, HIGHWAY, AND AVERAGE. THIS IS ALSO TRUE ON THE LOANER VEHICLE. ALMOST LIKE THE DIESEL EMISSIONS PROBLEM THEY HAD WITH MY 2015 PASSAT!

NHTSA ODI #11228401

Official recalls

1

19V389000 · Exterior Lighting:headlights

May 22, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.