2015 Volkswagen Passat

WHILE BRAKING ON A HILL THE PASSAT MADE A CLUNKING SOUND AND A WRENCH SERVICE LIGHT ILLUMINATED. THE BRAKES BECOME SOFT AND DO NOT RESPOND AS QUICKLY AS BEFORE. IN ADDITION, WHEN REVERSING, THE BRAKE PEDAL WILL BECOME NON RESPONSIVE WHILE THE CALIPERS HOLD THE CAR IN PLACE. I AM UNABLE TO MOVE THE CAR UNTIL I PLACE IT BACK IN PARK AND TRY AGAIN.

RODENTS ARE EATING WIRING IN CAR DUE TO SOY PLASTICS. THIS COULD RESULT IN CAR BECOMING NONOPERATIONAL WHILE DRIVING, WHICH COULD RESULT IN INJURY OR DEATH. THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301) DEFINES MOTOR VEHICLE SAFETY AS "THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE." A DEFECT INCLUDES "ANY DEFECT IN PERFORMANCE, CONSTRUCTION, A COMPONENT, OR MATERIAL OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT." GENERALLY, A SAFETY DEFECT IS DEFINED AS A PROBLEM THAT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THAT: POSES AN RISK TO MOTOR VEHICLE SAFETY AND MAY EXIST IN A GROUP OF VEHICLES OF THE SAME DESIGN OR MANUFACTURE MAY EXIST IN A GROUP OF ITEMS OF EQUIPMENT OF THE SAME TYPE AND MANUFACTURE. PLEASE STOP AUTOMAKERS FROM USING PLANT BASED WIRING IMMEDIATELY. AUTOMAKERS ARE MAKING MILLIONS OF DOLLARS REPLACING WIRING. GET TO WORK PLEASE, FIX THIS PROBLEM!

BACKUP CAMERA DOES NOT COME ON UNTIL YOU HAVE ALREADY BACKED INTO THE STREET. YOU PUT THE CAR IN REVERSE, BACK UP, AND ABOUT THE TIME YOU GO TO PUT THE TRANSMISSION IN DRIVE, THE BACKUP CAMERA COMES ON. VOLKSWAGEN HAS BEEN TELLING ME FOR OVER A YEAR THAT THERE IS NO UPDATE FOR THIS PROBLEM. I BOUGHT THE SEL MODEL SPECIFICLY FOR THE BACKUP CAMERA AND THE GPS UNIT.

WITH NO WARNING CAR WOULD NOT BRAKE . BRAKE WAS STIFF AND WOULD NOT GO DOWN , EMERGENCY BRAKE HAD TO BE USED WHICH COULD OF CAUSED THE CAR TO SPIN OUT. THIS CAR WAS SERVICED FOR THE MATTER AT HAND . THIS SITUATION SHOULD NEVER HAD HAPPENED IT WAS HAZARDOUS ,LIFE THREATING , AND A TOTAL SAFETY FAIL. MY FAMILY AND I WERE AT RISK BECAUSE OF THIS!

FACTORY RECALL BUT ORIGINAL NOTIFICATION FROM DEC-2015 HAD NO RESOLVE OR DATE FOR RESOLVE. HOWEVER, WHEN I CONTACTED THE VW FACTORY THEY ADVISED ME I COULD GO AHEAD AND MAKE AN APPOINTMENT TO RESOLVE AT MY OWN EXPENSE????? VW CLAIMS SOMETHING CALLED THE SINTERED CAM HAS THE POTENTIAL TO SHEAR OFF FROM THE CAMSHAFT. IT SURE SOUNDS MECHANICAL TO ME BUT VW CLAIMS TO HELP CORRECT THE THIS DEFECT THEY WILL UPDATE OUR ON BOARD COMPUTER SOFTWARE???? HUH....... WE DO NOT TRUST VW AND WONDER IF THERE IS ANOTHER MOTIVE FOR WANTING TO ACCESS OUR ON BOARD COMPUTER????? KINDA LIKE THE DIESEL VEHICLES HAVING TWEEKED SOFTWARE TO DECEIVE SMOG CHECKS???? HELP.....

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO REPOND. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE MALFUNCTION INDICATOR LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT LOBE SHEARED OFF AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS DRIVEN AND FUMES OF SMOKE APPEARED FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET AND THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

ON 1/19/16 I EXPERIENCED A SERIOUS ISSUE WHILE DRIVING MY 2015 VW PASSAT. AS I WAS PULLING INTO A PARKING SPACE AFTER MY 12-MILE COMMUTE TO WORK I APPLIED THE BRAKES. NO STOPPING OCCURRED, IN FACT I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. WHILE MY FOOT REMAINED ON AND CONTINUED TO PRESS THE BRAKE PEDAL, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I ATTEMPTED TO PUT THE CAR IN NEUTRAL AND TRIED TO APPLY THE EMERGENCY BRAKE BUT WAS UNSUCCESSFUL IN STOPPING THE VEHICLE. MY CARE CAME TO REST ONLY AFTER HITTING THE CURB AND A MASONRY WALL/HAND RAIL. ONCE THE VEHICLE CAME TO A STOP, I PUT THE CAR IN REVERSE TO ASSESS THE DAMAGE. I ASSESSED THE DAMAGE TO THE FRONT END AND TRIED TOR REPOSITION THE CAR IN THE PARKING SPACE ONLY TO HAVE THE SAME EVENT OCCUR AGAIN. THE FOLLOWING DAY I CALLED THE DEALERSHIP TO REPORT THE INCIDENT AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED IN FOR INSPECTION. A LOANER WAS PROVIDED. TWENTY-ONE DAYS LATER, ON 2/8/16 I RECEIVED A CALL STATING THAT NO MANUFACTURING FAULTS WERE FOUND AND THAT VW WILL NOT AGREE TO REPAIR THE DAMAGE OR DISCUSS ANY CONCERNS RELATED TO LACK OF CONFIDENCE IN THE VEHICLE. FURTHERMORE, WHEN ASKED ABOUT ARBITRATION, I WAS INFORMED THAT MY ONLY RECOURSE WAS CALLING VW CORPORATE. WHEN MY HUSBAND CALLED AS INSTRUCTED, WE WERE INFORMED THAT VW'S POSITION WAS DECIDED BASED ON THEIR LACK OF MANUFACTURER DEFECTS FOUND. VEHICLE REMAINS AT DEALERSHIP. NO INSPECTION REPORTS WERE OFFERED, NO DAMAGE REPORTS OR ESTIMATES PROVIDED.

2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERATOR, ALTHOUGH I WAS NOT. AFTER THE CAMSHAFT WAS REPLACED, PER THE RECALL, THE VEHICLE PERFORMED EVEN MORE POORLY THAN BEFORE. THE VEHICLE BEGAN SHAKING VIOLENTLY. OVER THE NEXT WEEK, THE LURCHED AT TWO DIFFERENT STOPS SIGNS; THE ENGINE REVVED UP TO 5,000 RPM'S WITHOUT THE ACCELERATOR PEDAL BEING PRESSED; THE BRAKE PEDAL LOCKED UP NOT ALLOWING THE VEHICLE TO REVERSE; AND SEVERAL TIMES, IT TOOK AN EXTRA AMOUNT OF TIME AND DISTANCE TO STOP THE VEHICLE.

TL* THE CONTACT LEASED A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SENT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.