2015 Volkswagen Passat

I WAS IN MY DRIVE WAY AND STARTED MY CAR WHEN THE AIR BAG MALFUNCTION LIGHT CAME ON IN MY CAR. AT THAT POINT THE HORN, CRUISE CONTROL, PHONE, AND RADIO FUNCTIONS ALL STOPPED WORKING ON MY STEERING WHEEL. I LOOKED IN MY OWNER MANUAL AND IT SAID TO CALL THE DEALERSHIP IMMEDIATELY. WHEN I CALLED - THE VW DEALERSHIP I NORMALLY GO TO SAID IT WOULD BE 2-3 WEEKS BEFORE THEY COULD GET ME IN. I ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THEY, OF COURSE, WOULD NOT TELL ME "YES OR NO." ONLY TO FIND OUT LATER THAT THE ENTIRE TIME I WAS DRIVING WITH THIS LIGHT ON - MY AIRBAGS WOULD NOT HAVE DEPLOYED IF I WERE IN AN ACCIDENT. I HAVE 2 CHILDREN AND IF WE WERE IN A WRECK AND ME OR ONE OF MY CHILDREN WERE INJURED DUE TO MY AIRBAGS NOT WORKING -- VW WOULD HAVE A LAWSUIT ON THEIR HANDS. IT IS A MATTER OF TIME BEFORE THIS OCCURS. SO,I TOOK MY VEHICLE TO AN AUTHORIZED VW DEALERSHIP. AFTER RUNNING A DIAGNOSTIC ON THE CAR - I WAS TOLD THAT THE STEERING WHEEL CLOCK SPRING WAS FAULTY. I LEFT THE CAR TO BE REPAIRED. WHILE I WAS WITHOUT MY VEHICLE (ONE WEEK DUE TO HAVING TO ORDER PARTS, ETC.) I RESEARCHED THE ISSUE. I WAS EXCITED TO SEE THAT VW HAD ISSUED A RECALL IN AUG. 2015 FOR THE STEERING WHEEL CLOCK SPRING. UNFORTUNATELY, IT IS ONLY FOR 2010-2014 PASSAT. MY PASSAT IS CONSIDERED A 2015; HOWEVER, THE PRODUCTION DATE IS DEC. 2014. I WAS TOLD AT THE DEALERSHIP THAT I WOULD HAVE TO PAY FOR THIS REPAIR OUT OF POCKET BECAUSE MY CAR WAS NOT COVERED UNDER THE RECALL. I CONTACTED VW CARE CENTER AND EVEN EMAILED SEVERAL MANAGERS FROM THE CORPORATE LOCATION. MY EMAILS WERE NEVER ANSWERED AND THE CUSTOMER CARE CENTER SAID THERE WAS NOTHING THEY COULD DO. I AM LEFT WITH PAYING OVER $500 IN REPAIRS AND ALMOST $200 FOR THE RENTAL CAR I HAD TO GET FOR THE 7 DAYS MY CAR WAS AT THE DEALERSHIP. I WOULD LIKE TO KNOW WHY MY CAR IS NOT COVERED UNDER THE RECALL WHEN IT HAS THE EXACT SAME ISSUES.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF SAN BERNADINO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE VEHICLE DID NOT NEED TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE GOVERNMENT ISSUED RECALLS. IF THE RECALL REPAIR DID NOT NEED TO BE PERFORMED, THE GOVERNMENT WOULD CLOSE THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH BAY VOLKSWAGEN (3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950 (619) 336-4020) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL, MY AIRBAG WARNING LIGHT HAS COME ON AND I'VE BEEN TOLD THE CLOCK SPRING ARE MESSED UP. THIS CAR IS 2 YEARS OLD AND $120 IS WHAT VW CHARGES TO DIAGNOSE THE PROBLEM THEN WILL DECIDE WHAT PORTION I SHOULD PAY ACCORDING TO THE SERVICE DEPT. MANAGER AT VILLAGE VW IN CHATTANOOGA, TN. I WAS TOLD IT IS WARRANTED FOR 36,000 MILES. I'M ASSUMING THAT THESE ARE "ALL" MESSED UP AFTER GOING TO A COUPLE OF WEBSITES AND READING ABOUT THE PROBLEMS HUNDREDS OF OTHERS ARE HAVING..THERE HAS BEEN NO ACCIDENT BUT I AM CONCERNED FOR MY DAUGHTERS SAFETY DRIVING WITH THESE LETHAL AIRBAGS. I WAS TOLD THIS OCCURS QUITE OFTEN AND OCCASIONALLY VW WILL PARTIALLY REIMBURSE FOR THIS PART AS THEY HAVE NOT DECIDED (OR BEEN FORCED) TO RECALL THIS YET. THIS IS A DEFECTIVE PART AND SHOULD BE EXAMINED CLOSER FOR A RECALL AND IMMEDIATE REPAIR. CHARGING $120 TO RESET THE LIGHT IS NOT A N ADEQUATE SOLUTION.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE REAR-ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME, BUT THERE WAS NO CRASH. THE AIR BAGS DID NOT DEPLOY IN THE FIRST CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. THE PAUL CLARK VOLKSWAGEN DEALER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER TEST DROVE THE VEHICLE IN STOP AND GO TRAFFIC AND DETERMINED THAT THE VEHICLE WAS IN GOOD WORKING CONDITION AND WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS TESTED A SECOND TIME AFTER THE FAILURE RECURRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 6,175. *JS

MY VEHICLE HAD VW CAM SHAFT SAFETY RECALL 23R1 DONE AND I STARTED HAVE DRIVING ISSUES ERRATIC ACCELERATION, CLUCKING OF TRANSMISSION. THE MAIN PROBLEM IS A 3+ SECOND DELAY IN THE TRANSMISSION WHEN ON A SLIGHT OR MORE OF AN INCLINE. IF YOU DEPRESS THE ACCELERATOR THE CAR STARTS WITH A JERK, IF YOU ADD MAKING A TURN IT SOMETIMES THE VEHICLE SPINS THE WHEELS AND TAKES OFF. I HAVE BEEN TO THE BBB AND THE ARBITRATOR FELT UNSAFE RIDING IN THE VEHICLE. TO REPLACE MY VEHICLE VW WANTS A $5000 OUT LAY OF CASH FOR A PROBLEM THEY KNOW EXISTED (I HAVE THE BBB HEARING RECORDING WHERE THE REP STATES THAT THE VEHICLE DOES NOT DRIVE THE SAME AS IT DID BEFORE THE UPDATE). I HAD NO ISSUES BEFORE THE UPDATE AND NOW I HAVE AN UNSAFE VEHICLE. THE CORRECT REPAIR SHOULD HAVE BEEN A NEW CAM SHAFT NOT REDUCING THE TORQUE OF THE MOTOR AND CAUSING PROBLEMS IN SOME VEHICLES. I AM WRITING TO YOU BECAUSE THEY SHOULD HAVE NEVER RETURNED VEHICLES BACK TO CUSTOMERS KNOWING THEY CHANGED THE WAY THE VEHICLE RUNS. WHEN MY VEHICLE WAS IN FOR REPAIRS AND I DROVE A 2016 PASSAT AND A 2016 JETTA THEY HAD NO ISSUES. WHEN THEY ASKED ME TO DRIVE A VEHICLE THE SAME AS MINE 2015 PASSAT LIMITED IT DROVE THE SAME WAY. AGAIN I DON'T FELL SAFE IN THE VEHICLE AND HAD TO RENT A VEHICLE TO DRIVE UP TO NEW YORK TO ATTEND MY FATHERS FUNERAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IT WAS TWICE WHEN I HEARD A LOUD NOICE WHEN I TURN THE ENGINE ON AND AND PLACING THE CAR ON REVERCE THE NOICE LAST FOR MORE THAN 10 SEC IT HAPPEN ONCE AND THEN THE SECOND TIME WAS 2 DAYS AFTER I TOOK IT TO INSPECTION AND THEY TOLD ME EVERYTING LOOK FINE. AND 11/20/2016 I STARTED HEARING A NOICE COMMING FROM THE FRON DRIVER SIDE WHEEL EVERYTIME I WOULD TURN OR WHEN I WOULD STEP ON THE BREAK AND THIS HAPPEN EVRYTIME IM DRIVING

I BOUGHT A 2015 PASSAT WOLFSBURG EDITION IN FEBRUARY OF 2015. WITHIN THE FIRST 200 MILES VEHICLE WAS SHIMMYING WHEN BRAKES WERE APPLIED. DEALER REFUSED TO REPLACE THE BRAKES UNDER THE WARRANTY SAYING ITS WEAR AND TEAR. I CALLED VWA THEY ADVISED DEALER AND THE ROTORS WERE REPLACED. NOT EVEN TWO WEEKS AFTER BRAKES START SQUEALING. I RETURN TO DEALERSHIP AND GET TOLD ITS NOTHING. BRAKES CONTINUED TO SQUEAL UNTIL I HAD THEM REPLACED SOMEWHERE ELSE AT 26350 MILES. HOWEVER WHILE BRAKES WERE SQUEALING AND EVEN AFTER BEING REPLACED..VEHICLE BAS DEVELOPED A CHIRP ON BOTH HUBS WHEN VEHICLE IS TURNED AND OR ACCELERATED FROM A STAND STILL. VEHICLE HAS 27000 MILES ON IT. THERE'S NO REASON IT SHOULD BE HAVING THESE ISSUES. I BOUGHT THE VEHICLE AT VALLEY AUTO WORLD IN FAYETTEVILLE NC. ALSO MY FRONT SUSPENSION IS MAKING NOISE WHEN HITTING CERTAIN BUMPS. STEERING STILL HAS SHIMMY WHEN DRIVING. I NEED MY REPAIRED AND 100% SAFETY GUARANTEED OR I WILL SEEK FEDERAL LEGAL ASSISTANCE. *TR