NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
243 reports25,200 miles · Jun 29, 2018
SteeringSuspension
EXCESSIVE INSIDE FRONT TIRE WEAR CAN LEAD TO TIRE FAILURE. FONT END CAN NOT BE PROPERLY ALIGNED BECAUSE THERE IS NO CAMBER ADJUSTMENT. TIRES SHOWED EXCESSIVE WEAR AT 10,000 MILES. TIRES WERE ROTATED AND FRONT END REALIGNED AND THESE TIRES HAVE THE INSIDE ABOUT WORE OUT AFTER 16,000 MILES. THE WEAR SEEMS TO OCCUR WHEN MAKING S…
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EXCESSIVE INSIDE FRONT TIRE WEAR CAN LEAD TO TIRE FAILURE. FONT END CAN NOT BE PROPERLY ALIGNED BECAUSE THERE IS NO CAMBER ADJUSTMENT. TIRES SHOWED EXCESSIVE WEAR AT 10,000 MILES. TIRES WERE ROTATED AND FRONT END REALIGNED AND THESE TIRES HAVE THE INSIDE ABOUT WORE OUT AFTER 16,000 MILES. THE WEAR SEEMS TO OCCUR WHEN MAKING SHARP TURNS WHEN EXITING ON THE FREEWAY CLOVERLEAF. THE INSIDE WEAR PATTERN WILL BE A DARK BLACK FROM SCUFFING ON THE TURN.
NHTSA ODI #11104679
59,600 miles · Jun 29, 2018
Air BagsElectrical System
THERE WAS A NOISE LIKE A OVERTIGHTENED SPRING FROM THE STEERING COLUMN WHEN TURNING AT LOW SPEED. RIGHT AFTERWARDS, THE HORN AS WELL AS STEERING WHEEL CONTROLS FOR AUDIO AND PHONE STOPPED WORKING. LATER THE AIRBAG WARNING LIGHT CAME ON IN DASH. POSSIBLE FAILURE OF THE CLOCK SPRING. FAILED AT 59,600 MILES.
NHTSA ODI #11104647
50,000 miles · Jun 28, 2018
Air Bags
THERE IS A WEIRD NOISE WHEN I TURN THE STEERING WHEEL AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. THE AIRBAG LIGHT IS ON.
NHTSA ODI #11104619
20,000 miles · Jun 26, 2018
Unknown Or OtherVisibility
MY SUNROOF SHATTERED, WHILE OPEN, FOR AN UNKNOWN REASON. I WAS JUST DRIVING AND IT POPPED. I LOOKED UP AND THE GLASS SHATTERED. I FOUND THERE IS A CLASS ACTION LAWSUIT IN CA. HTTPS://WWW.LAW360.COM/CASES/59C2EB8D55D0EE381E000001?ARTICLE_SIDEBAR=1 THE PERSON WHO REPAIRED THE ROOF STATED IT DID NOT APPEAR ANYTHING HIT IT, IF AN…
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MY SUNROOF SHATTERED, WHILE OPEN, FOR AN UNKNOWN REASON. I WAS JUST DRIVING AND IT POPPED. I LOOKED UP AND THE GLASS SHATTERED. I FOUND THERE IS A CLASS ACTION LAWSUIT IN CA. HTTPS://WWW.LAW360.COM/CASES/59C2EB8D55D0EE381E000001?ARTICLE_SIDEBAR=1 THE PERSON WHO REPAIRED THE ROOF STATED IT DID NOT APPEAR ANYTHING HIT IT, IF ANYTHING IT SHATTERED AROUND THE GLUE AREA. *TR
NHTSA ODI #11104017
37,100 miles · Jun 20, 2018
Air BagsSteeringUnknown Or Other
AIR BAG SENSOR HAS GONE ON 3 TIMES WHILE UNDER WARRANTY. EACH TIME THE DEALERSHIP FIXED IT. IT HAS GONE OFF AGAIN NOW THAT I AM @37,000 MILES AND OUT OF WARRANTY. THE STEERING WHEEL IS MAKING A CRANKING NOISE. THE HORN DOES NOT WORK, THE SWITCHES ON THE HORN DO NOT WORK.
NHTSA ODI #11102827
65,320 miles · Jun 11, 2018
VisibilityVisibility/wiper
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE'S DEFROSTER DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FA…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE'S DEFROSTER DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,320.
NHTSA ODI #11101204
Mileage unknown · May 23, 2018
Power TrainUnknown Or Other
TIMING CHAIN ELONGATED HEARD LIGHT NOISE AND AROUND 60000 MILES I HAVE BEEN TAKING IT TO DEALER I EVEN ASKED THEM TO LET ME KNOW WHAT ALL IS WRONG WITH CAR AT 90000 MILES NEVER SAID ANYTHING UNTIL SWITCH DEALER AT 110000 MILES TELLS ME THAT IT MAY FAIL AT ANYTIME AND WILL CAUSE ENGINE TO LOOSE POWER
NHTSA ODI #11097693
69,595 miles · May 22, 2018
Engine
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078, (678) 367-4286) WHERE IT WAS DI…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH, THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078, (678) 367-4286) WHERE IT WAS DIAGNOSED THAT THE PISTON IMPACTED THE SPARK PLUGS, WHICH DESTROYED THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,595.
NHTSA ODI #11097184
53,000 miles · May 16, 2018
Air BagsSeat Belts
AIRBAG WARNING LIGHT REMAINS ILLUMINATED AND WARNING CHIME CONSTANTLY RINGS. THIS IS AT APPROXIMATELY 53,000 MILES. WHEN VEHICLE TURNED ON LIGHT CAME ON AND HAS REMAINED ON.
NHTSA ODI #11096371
60,000 miles · May 4, 2018
Air BagsElectrical System
AROUND THE 60,000 MILE MARK, THE AIRBAG LIGHT CAME ON, AND THE HORN, AS WELL AS THE STEERING WHEEL CONTROLS, STOPPED WORKING. WENT TO THE DEALERSHIP, WHERE THEY FIGURED IT WAS THE CLOCKSPRING, WHICH WOULD COST NEARLY $700 TO REPLACE. VW HAS PREVOUSLY ISSUED RECALLS FOR OTHER MODELS BECAUSE OF THIS VERY ISSUE
NHTSA ODI #11091956
Official recalls
7Dec 4, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
May 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Jan 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Oct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Jun 15, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
Consequence & remedy
Consequence: If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
Remedy: Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
Jan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Oct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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