2015 Volkswagen Passat

CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! WHILE MOVING AND EXECUTING A RIGHT TURN A CRUNCHING NOISE WAS HEARD FROM THE CENTER OF THE STEERING WHEEL. THE AIRBAG LIGHT IMMEDIATELY CAME ON. ALSO, THE HORN & ALL STEERING WHEEL BUTTONS/CONTROLS FAILED. THIS CAR WAS PURCHASED A WEEK PRIOR FROM CARVANA. 49,300 MILES ON THE ODO. TOO LATE TO RETURN IT. THE CLOCK SPRING FAILURE MEANS THAT THE AIRBAG SYSTEM IS NOT ACTIVE UNTIL THE PART IS REPLACED, INSTALLED, AND THE SYSTEM IS RESET. A QUICK READ THRU OF THESE NUMEROUS COMPLAINTS FROM MODEL YEAR 2015 SHOW THESE FAILURES OF A SAFETY-CRITICAL PART OVER THE LAST 18 MONTHS ARE NOW OCCURNG WITH INCREASING FREQUENCY. IT IS QUITE OBVIOUS TO ME THAT VWOA/CHATTANOOGA INSTALLED THE SAME DEFECTIVE PART, FROM THE SAME SUPPLIER, THAT FAILS AFTER ABOUT 2.5-3 YEARS IN SERVICE. THIS PROBLEM IS NO DIFFERENT THAN THAT OF THE THOUSANDS OF IDENTICAL FAILURES IN VW PASSAT MODEL YEARS 2012, 2013, & 2014 LEADING TO A RECALL OF THE DEFECTIVE COMPONENT. IMMEDIATE ACTION IS REQUIRED BY DOT TO READDRESS AND RECALL THIS PREVIOUSLY RECALLED PART. VW DEALERS ARE CURRENTLY CHARGING 2015 PASSAT OWNERS BETWEEN $500 AND $800 TO INSTALL A $35 PART. IF THEIR PASSAT IS OLDER THAN 2015, THE PART IS INSTALLED GRATIS AS PART OF THAT RECALL.. VW WILL NOT ACT UNTIL PROMPTED/ORDERED TO DO SO. SOMETHING IS ROTTEN IN WOLFSBURG AGAIN! LET'S QUICKLY ACT BEFORE MORE ARE HARMED/KILLED BECAUSE AN AIRBAG SYSTEM FAILED TO OPERATE WHEN PARAMETERS DICTATED IT SHOULD HAVE DEPLOYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN VOLKSWAGEN DEALER LOCATED IN HOUSTON, TEXAS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT CALLED DIEHL AUTOMOTIVE AT 724-282-8898 (LOCATED AT 258 PITTSBURGH RD, BUTLER, PA 16002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LOSS OF AIRBAGS, POWER BRAKES, POWER STEERING, TRANSMISSION SHIFTING FUNCTIONS, ENGINE HESITATION. INDICATOR LIGHTS ON DASH FLASH OR STAY ON STEADY INCLUDE: COIL, STEERING WHEEL, AIR BAG, ABS, IMAGE OF CAR SKIDDING, BRAKES, AND TIRE INFLATION. THE SPEEDOMETER DOES NOT WORK AND THE FUEL GAUGE JUST KEEPS SWEEPING. THE REV LIMITER DOES NOT WORK EITHER. THE AUTO START FEATURE IS NON FUNCTIONAL AND THE PUSH BUTTON TO STOP THE MOTOR FROM RUNNING MUST BE PRESSED TWICE INSTEAD OF ONCE. CAR HAD THIS DISCREPANCY ON 30 JAN 2019, 06 FEB 2019, AND NOW 27 FEB 2019. THE DEALERS KEEP WORKING ON A GROUNDING NUT BUT THE PROBLEM KEEPS PERSISTING. PROBLEM HAS ALWAYS ACCURSED IMMEDIATELY AFTER STARTING THE CAR, NOT WHILE DRIVING.

TAKATA RECALL: I WANT TO VOICE MY CONCERN OVER THE POLICY OF VOLKSWAGEN NOT TO ISSUE LOANER VEHICLES TO OWNERS WITH THE TAKATA DRIVER SIDE AIR BAGS. AFTER SEVERAL PHONE CONVERSATIONS WITH A REPRESENTATIVE OF THEIR CASE MANAGEMENT TEAM (RCM), THEIR CONCLUSION IS THAT IT NOT A SAFETY ISSUE GRANTING THE NEED FOR THEM TO ISSUE A LOANER VEHICLE. I DISAGREE TO THE POINT THAT WE ARE CURRENTLY NOT DRIVING VEHICLE BECAUSE WE DO NOT FEEL SAFE. AND TO MAKE MATTERS WORSE, THEY COULD NOT TELL ME WHEN PARTS ARE GOING TO BE AVAILABLE TO FIX IT. I KNOW SEVERAL CAR MANUFACTURES HAVE LOANER PROGRAMS FOR THEIR CUSTOMERS WITH THIS ISSUE. I THINK THE NHTSA SHOULD HAVE A POLICY THAT ALL CAR MANUFACTURES SHOULD HAVE TO ISSUE LOANER VEHICLES TO THEIR CUSTOMERS WITH THIS ISSUE. TO BE CLEAR, WE HAVE NOT HAD AN AIR BAG DEPLOYMENT WITH OUR VEHICLE, I JUST WANTED THE NHTSA TO BE AWARE OF WHAT CAR MANUFACTURES ARE TELLING THEIR CUSTOMERS.

THIS FIRST WAS NOTICE WHEN CAR WAS PARKED AND STARTED TO DRIVE ON THE HIGHWAY STEERING WHEEL MAKES A CLICKING NOISE WHEN ITS IS TURNED. AT THE SAME TIME AS THE NOISE STARTED THE AIR BAG LIGHT CAN ON AND STAYS ON. THIS IS THE 2ND TIME THIS HAS HAPPENED. VW SAID IT IS A WIRING PROBLEM FROM THE AIRBAG MODULAL TO THE SENSOR INSTEAD OF A DIRECT FIX THEY DID A OVERLAY OF THE CIRCUIT WIRES. THIS HAS NOW FAILED.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CLARK VOLKSWAGEN (122 LIBERTY ST, BROCKTON, MA 02301, (508)-587-9040) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.