THE FRONT OF MY CAR CONSTANTLY GROANS WHEN I MOVE THE STEERING WHEEL (WHILE DRIVING OR NOT) AND IF I APPLY PRESSURE TO THE FRONT END. I TOOK THE CAR TO MY MECHANIC (NOT VW) WHO SAID THAT THERE IS SOMETHING GOING ON WITH THE STRUTS, TIE RODS, OR SOMETHING IN THAT AREA. HE RECOMMENDED I TALK TO VW TO SEE IF THE ITEM IS RECALLED …
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THE FRONT OF MY CAR CONSTANTLY GROANS WHEN I MOVE THE STEERING WHEEL (WHILE DRIVING OR NOT) AND IF I APPLY PRESSURE TO THE FRONT END. I TOOK THE CAR TO MY MECHANIC (NOT VW) WHO SAID THAT THERE IS SOMETHING GOING ON WITH THE STRUTS, TIE RODS, OR SOMETHING IN THAT AREA. HE RECOMMENDED I TALK TO VW TO SEE IF THE ITEM IS RECALLED OR COVERED BY WARRANTY IN ANY WAY. I CALLED VW GAVE MY VIN AND IT IS NOT PART OF THE CURRENT RECALL REGARDING TIE RODS. I BOUGHT ONE OF THE FIRST 1998 VW PASSATS OF THE B5 SERIES.*AK
NHTSA ODI #10072685
85,000 miles · May 14, 2004
Steering
MY 1998 VW PASSAT HAS A LOUD GRINDING, RUMBLING SOUND AND VIBRATION COMING FROM THE FRONT SUSPENSION, SOUNDS LIKE THE WHEELS ARE GOING TO FALL OFF. THE DEALER REPLACED THE CROSS LINK ARMS AT A COST OF APPROX $300. I ALSO HAD THE TIE RODS REPLACED UNDER RECALL. BUT NOISE/VIBRATION STILL THERE. NOW THE DEALER TELLS ME IT MIG…
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MY 1998 VW PASSAT HAS A LOUD GRINDING, RUMBLING SOUND AND VIBRATION COMING FROM THE FRONT SUSPENSION, SOUNDS LIKE THE WHEELS ARE GOING TO FALL OFF. THE DEALER REPLACED THE CROSS LINK ARMS AT A COST OF APPROX $300. I ALSO HAD THE TIE RODS REPLACED UNDER RECALL. BUT NOISE/VIBRATION STILL THERE. NOW THE DEALER TELLS ME IT MIGHT BE BUSHINGS ON EITHER THE UPPER CONTROL ARM OR THE LOWER CONTROL ARM, EACH COSTING ABOUT $1300 TO REPLACE. I ASKED THE DEALER IF THIS WAS A NORMAL REPAIR ITEM, THEY SAID "SURE", YOUR CAR HAS 90K MILES ON IT. I FIND IT HARD TO BELIEVE THAT A WELL BUILT, SAFE CAR WOULD HAVE THIS TYPE OF EXPENSIVE REPAIR.*AK
NHTSA ODI #10072602
75,000 miles · Mar 22, 2004
Steering
WHILE DRIVING AT ANY SPEED, THE CONSUMER WOULD HEAR A SQUEAKING SOUND COMING FROM THE FRONT END. THE VEHICLE WAS TAKEN TO THE DEALER, WHO FOUND THAT THE RIGHT OUTER AND INNER TIE RODS NEEDED TO BE REPLACED. *AK
NHTSA ODI #10064629
85,000 miles · Mar 1, 2004
SteeringSuspension
MECHANIC IS TELLING ME ALL FOUR TIE ROD ASSEMLBIES AND CONTROL ARMS NEED REPLACED. I HAVE BEEN HEARIN A LOUD CRUNCHING NOICE EVERYTIME I GO OVER A SMALL BUMP OR TURN A CORNER. *AK
NHTSA ODI #10060112
Mileage unknown · Oct 29, 2003
Steering
WORN TIE ROD ENDS, RESULTING IN VAGUE STEERING ON MY 1998 VW PASSAT (ORIGINAL OWNER) AND REQUIRED. TWO RECALLS WERE ISSUED ON 1998 PASSATS, BUT DEALER AND VWOA ADVISED ME THAT MY VIN WAS NOT ELIGIBLE FOR THE RECALL.*AK
NHTSA ODI #10043893
59,000 miles · Sep 24, 2003
Steering
THE TIE ROD ENDS WERE DANGEROUSLY WORN AND NEEDED TO BE REPLACED AT 59,000 MILES. THE VIN FOR THE VEHICLE WAS LOWER THAN THOSE INCLUDED IN AN EARLIER RECALL BUT THE PROBLEM APPEARS TO BE THE SAME. THERE IS NO REASON FOR THE TIE ROD ENDS TO WEAR OUT THAT EARLY UNLESS THEY ARE DEFECTIVE. THIS IS A SAFETY HAZARD AND APPEARS TO R…
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THE TIE ROD ENDS WERE DANGEROUSLY WORN AND NEEDED TO BE REPLACED AT 59,000 MILES. THE VIN FOR THE VEHICLE WAS LOWER THAN THOSE INCLUDED IN AN EARLIER RECALL BUT THE PROBLEM APPEARS TO BE THE SAME. THERE IS NO REASON FOR THE TIE ROD ENDS TO WEAR OUT THAT EARLY UNLESS THEY ARE DEFECTIVE. THIS IS A SAFETY HAZARD AND APPEARS TO RESULT FROM FAULTY PARTS.
NHTSA ODI #10039425
Mileage unknown · Sep 22, 2003
Steering
A SQUEAKING NOISE WAS HEARD WHEN GETTING OUT OF THE VEHICLE OR WHEN APPLYING PRESSURE TO THE HOOD. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TIE RODS WERE FOUND TO BE WORN OUT ALSO, POWER STEERING FLUID HAD TO BE ADDED ABOUT EVERY 60 DAYS DUE TO A DEFECT IN THE RACK AND PINION. *AK
NHTSA ODI #10040289
41,001 miles · Aug 4, 2003
Steering
CAR CONTINUES TO LOSE POWER STEERING FLUID. PRIOR TO REALIZATION TO CHECK IT WITH EVERY GAS FILL UP CAR BECAME DIFFICULT TO STEER, ALMOST CAUSING A SERVERE ACCIDENT.*AK
NHTSA ODI #10030763
Mileage unknown · Jun 26, 2003
SteeringSuspension
PROBLEMS WITH LEFT SIDE UPPER CONTROL ARMS LINK, SWAY BAR LINKS AND LOWER CONTROL ARM. *MR *TS ALSO THE TIE ROD ENDS WERE REPLACED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE CONSUMER'S VEHICLE WAS NOT AFFECTED. *JB
NHTSA ODI #10025059
46,000 miles · Apr 3, 2003
Steering
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 99 V 248 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Consequence & remedy
Consequence: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A CONTROL VALVE IN THE VACUUM HOSE CONNECTING THE BRAKE BOOSTER TO THE INTAKE MANIFOLD MAY NOT OPEN OR CLOSE FULLY AT TEMPERATURES BELOW -4 F UNDER CERTAIN DRIVING CONDITIONS.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE INSUFFICIENT VACUUM TO BE PROVIDED TO THE BRAKE BOOSTER.
Remedy: DEALERS WILL INSTALL A VACUUM BY-PASS SYSTEM INTO VEHICLES OPERATED IN THESE STATES WHICH IS DESIGNED TO PROVIDE SUFFICIENT VACUUM FOR FULL BRAKE ASSIST UNDER ALL WEATHER CONDITIONS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE ENGINE BACKFIRES DURING A COLD-START, AN AIR SCREEN WHICH IS LOOSELY SEATED IN THE AIR FLOW METER CAN BECOME DAMAGED.
Consequence & remedy
Consequence: SCREEN PIECES COULD ENTER THE INTAKE AIR FLOW SYSTEM AND PREVENT THE THROTTLE PLATE FROM RETURNING TO ITS FULL IDLE POSITION.
Remedy: DEALERS WILL INSTALL A RETAINING RING TO HOLD THE AIR SCREEN IN PLACE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04017 · STUCK-OPEN Throttle
Opened Jun 30, 2004 · Closed Feb 10, 2005
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHER DETAILS SEE THE ATTACHED CLOSING REPORT.
EA03020 · Passenger Air Bag Lid Failure
Opened Oct 7, 2003 · Closed Apr 23, 2004
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Air Bags:frontal
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
Air Bags
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) THE SHAPE OF THE PSIR LID, AND THE LENGTH OF THE ATTACHING TETHER, MAY SNAG THE AIR BAG DURING DEPLOYMENT APPLYING ADDITIONAL PRESSURE ON BOLTS THAT FASTEN THE LID TO THE INSTRUMENT PANEL (IP); AND/OR 2) THE ORIGINAL PSIR LID DESIGN (SUBJECT VEHICLES) UTILIZED SIX GRADE 4.8 MM CARBON STEEL TACK WELD BOLTS WHICH MAY NOT BE AS STRONG AS THE NEW DESIGN PSIR LID CONSISTING OF SIX GRADE 8.8 MM CARBON STEEL PRESS BOLTS THAT ARE HEAT TREATED.ODI CONCLUDES THAT DETACHMENT OF THE PSIR LID IS A DEFECT BECAUSE THE LID SHOULD REMAIN ATTACHED TO THE IP AFTER DEPLOYMENT OF THE AIRBAG.HOWEVER, AFTER ANALYZING VW?S RESPONSES, AND TEST DATA COLLECTED BY VW AND FAURECIA, THE PSIR LID SUPPLIER, ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND BECAUSE A DETACHED PSIR LID AND PARTS DO NOT PROJECT TOWARDS A PASSENGER DURING DEPLOYMENT OF THE AIRBAG.THE TEST DATA SHOWS THAT THE AIRBAG PUSHES A DETACHED PSIR LID UPWARDS INTO THE WINDSHIELD DURING DEPLOYMENT, AND AWAY FROM THE PASSENGER COMPARTMENT.IT IS HIGHLY UNLIKELY THAT A PASSENGER WOULD CONTACT THE PSIR LID OR ASSOCIATED PARTS DURING AIR BAG DEPLOYMENT.THEREFORE THIS ENGINEERING ANALYSIS (EA 03-020) IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. FOR A DETAILED DISCUSSION OF THE PSIR LID AND TESTING, SEE THE ATTACHED REPORT.
PE03021 · Passenger Sir Door Mounting Stud Failure
Opened May 23, 2003 · Closed Oct 7, 2003
Status: closed (inferred from source dates) · Air Bags:frontal
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRODUCTION BY ELIMINATING A WELDING PROCESS.ODI HAS UPGRADED ITS INVESTIGATION TO ENGINEERING ANALYSIS (EA03-020).
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008 · Power Brake Booster Vacuum BY-PASS
Opened Jun 1, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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