NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
43 reportsMileage unknown · Jun 17, 2026
Service Brakes
My 2024 Volkswagen Jetta has about 14,429 miles, driven almost entirely on the highway between two Texas cities, with little city traffic and no mountain driving. The rear brakes are wearing out far faster than normal. At a dealer inspection on June 15, 2026, the rear linings measured 1 mm and 2 mm, nearly gone, while the front…
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My 2024 Volkswagen Jetta has about 14,429 miles, driven almost entirely on the highway between two Texas cities, with little city traffic and no mountain driving. The rear brakes are wearing out far faster than normal. At a dealer inspection on June 15, 2026, the rear linings measured 1 mm and 2 mm, nearly gone, while the front linings still measured 10 mm. This is the reverse of normal wear, since the fronts do most of the braking and should wear first. The vehicle is available for inspection. This is not sudden. A prior dealer inspection on July 7, 2025 already showed the rear linings (9 mm) more worn than the fronts (11 mm). Between the two inspections the fronts lost about 1 mm while the rears lost about 7 to 8 mm, so the rears are wearing many times faster than the fronts. Both inspections were done and documented by an authorized Volkswagen dealer. Given the low mileage and highway-only use, this cannot be normal wear. The rears are approaching metal-to-metal at very low mileage, which compromises braking and is unsafe. The pattern points to a mechanical defect, such as a seized rear caliper or a dragging or malfunctioning electronic parking brake that keeps the rear brakes partially applied. Premature rear brake wear is widely reported on this model, and the manufacturer issued a rear brake pad warranty extension for affected vehicles, acknowledging excessive wear and possible workmanship issues. No crash, fire, or injury has occurred. I am reporting this so the defect can be investigated and other owners protected.
NHTSA ODI #11744699
Mileage unknown · May 31, 2026
Service Brakes
The rear service brake assembly—specifically the rear brake pads and rotors—suffered premature wear and catastrophic structural failure. The defective parts are not available for inspection, as they were discarded by Firestone during the emergency repair to restore the vehicle to a safe operating condition. The problem was first…
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The rear service brake assembly—specifically the rear brake pads and rotors—suffered premature wear and catastrophic structural failure. The defective parts are not available for inspection, as they were discarded by Firestone during the emergency repair to restore the vehicle to a safe operating condition. The problem was first confirmed by an authorized manufacturer dealer, Larry H. Miller Volkswagen Tucson. It was subsequently confirmed, documented, and repaired by an independent service center (Firestone). The vehicle and the failing brake components were physically inspected by the manufacturer's authorized dealership service department at Larry H. Miller Volkswagen Tucson prior to the repair. No dashboard warning lamps or error messages illuminated. The symptoms appeared suddenly at approximately 33,200 miles in the form of severe metal-on-metal grinding noises, a vibrating brake pedal, and noticeably reduced stopping power during routine deceleration.
NHTSA ODI #11741183
Mileage unknown · May 13, 2026
Electrical SystemForward Collision AvoidancePower Train
Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and dea…
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Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and deal with it until it gets fixed. The issue first appeared in Nov of 2025 and it’s been a recurring issue since. I can’t take it anywhere without it happening, then i have to get towed.
NHTSA ODI #11737692
Mileage unknown · May 7, 2026
Electrical SystemEnginePower TrainFire
Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehicle and not engine port. Upon performing a thorough investigation of my own, the manifold, intake valve and wires are visibly dama…
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Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehicle and not engine port. Upon performing a thorough investigation of my own, the manifold, intake valve and wires are visibly damaged and BURNT, coil two is visibly damaged and was smoking. The battery generating system is also malfunctioning, with visibly burnt ground wires. Additionally the thermostat and temperature gauges both are not giving out any signal or alert for faulty electrical activity. However the vehicle was so hot from only driving 6 miles from my house that the arm to hold the hood up was legit bending and folding as it become unusually soft from the hot intake. Transfer case has been clicking, as well as the intake sizzling like making repeated sounds of sparking. All of which began in a matter of four days. Something is dangerously wrong with my car please help
NHTSA ODI #11736224
Mileage unknown · May 4, 2026
Air BagsCrash
When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 mph. The impact alone slowed my car down by approximately 20 mph. My whole front end was crushed in causing it to be a total loss …
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When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 mph. The impact alone slowed my car down by approximately 20 mph. My whole front end was crushed in causing it to be a total loss according to the insurance assessor. the front emblem with a sensor behind it was broken and the sensor was detached from its original location, being held onto the car only by its wiring.
NHTSA ODI #11735489
Mileage unknown · Apr 9, 2026
Engine
My 2024 VW Jetta GLI 2.0L 40th anniversary edition is throwing false engine codes. The system rings with a warning and the center display shows a statement that "RPM over 4500" while the real RPM's is at or below 2000 at the time of the warning. The system then immediately puts the car into limp mode and displays the error trian…
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My 2024 VW Jetta GLI 2.0L 40th anniversary edition is throwing false engine codes. The system rings with a warning and the center display shows a statement that "RPM over 4500" while the real RPM's is at or below 2000 at the time of the warning. The system then immediately puts the car into limp mode and displays the error triangle with ECP next to it. The issue can only be resolved by stopping the vehicle and shut the engine off then restarting the engine. The latest occurrence was at the approximate mileage of: 63,000. This day it occurred at least three times in a 5 minute driving window. The issue was addressed with a VW service manager and he simply said that since your out of your warrantee you would need to pay for any diagnostics and electronic connection fees. Over $250 per check minimum. This issue has occurred over 20 times since it started around the 58,000 mile mark. Limp mode is very dangerous especially when it happens on the interstate highway. The car will not accelerate at all and will only travel at a maximum of 45 mph. Forcing a driver to pull over immediately.
NHTSA ODI #11730226
Mileage unknown · Mar 16, 2026
SteeringSuspension
While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the meta…
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While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering and suspension control. Inspection of the fractured part by a mechanic revealed significant orange oxidation (rust) inside the metal cross-section of the break. This internal corrosion on a 2-year-old vehicle indicates a manufacturing defect (casting porosity or inclusion) that allowed the part to weaken and fail prematurely under normal road stress.
NHTSA ODI #11724525
Mileage unknown · Jan 21, 2026
Fuel/propulsion System
Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/80k federal emissions warranty but is still an issue and is affecting emissions. There were no other alerts or warnings issued be…
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Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/80k federal emissions warranty but is still an issue and is affecting emissions. There were no other alerts or warnings issued before attempting the remote start that caused the issue.
NHTSA ODI #11712344
Mileage unknown · Dec 20, 2025
Unknown Or Other
Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said…
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Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.
NHTSA ODI #11706244
17,600 miles · Dec 16, 2025
Electrical SystemEnginePower Train
The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There w…
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The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.
NHTSA ODI #11705279