2024 Volkswagen Jetta

On XXX around 4:15PM, i was driving my 2024 volkswagen Jetta at approximately 65 mph onXXX in [XXX] under normal weather conditions. Without warning there was a loud explosion resembling a gunshot. The panoramic sunroof glass spontaneously shattered and exploded, showering the inside of myself and my car with glass fragments. There was no leading vehicle, overpass, or evidence of road debris or rock failure. The sudden explosion caused immediate driver distraction and created a severe safety hazard. There was no crash, thankfully, and no injury other than minor scratches and earaches due to the sound. Unknown if hearing problems were caused at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.

The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys. I caught my pin in the process of falling our and saw it was a common problem that has not been resolved in this flawed and unsafe key design that threatens the welfare of consumers and safety of use of their vehicle.

The small detached windshield above large windshield is defective and temperature sensitive. The vehicle was parked outside all day in hot Arizona ( extreme hot temps) and when we entered we put the ac on full blast. Within minutes with the car still in park. The glass exploded and shattered. Big pop sound almost like a gun shot. We looked outside and the upper windshield was cracked. I informed the dealership and manger said same thing happened to him while driving his Jetta. He thinks it was a rock. I disagree I think its defective and needs immediate action before injury occurs.