2024 Volkswagen Jetta

When driving using cruise control, the vehicle will alarm if the driver is not holding the steering. If the driver does not take control of the steering wheel, a secondary alarm will alert the driver on the dashboard to take over steering. If the driver does not take over steering, the vehicle will aggressively pulse the brakes to alert the driver. In this vehicle, the alarm may trigger when holding the steering wheel from the side or bottom, and it generally occurs on straight or minimally curving highways. If music is turned loud, it is difficult to hear the secondary alarm and the vehicle may unexpectedly and aggressively brake even when the driver has full control of the steering wheel. To cancel the alarm may require significant input or even steering out of the lane. In wet conditions, the automatic pulsing of the brakes may cause loss of traction and total loss of vehicle control.

Adaptive cruise control and lane keeping assistant defective and has been confirmed by dealership 3 attempts of repair with VW dealership where vehicle was purchased new have not been successful SOS box has flashing red light indicating issue VW dealership is stopped by manufacturer to continue repairs as they are unable to resolve issue Car was purchased in January 2024, has 20k miles and is within bumper to bumper warranty Issue occurred in December 2025 and first repair attempt in January 2026, since then weekly calls with VW to ask for resolution No accidents

Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and deal with it until it gets fixed. The issue first appeared in Nov of 2025 and it’s been a recurring issue since. I can’t take it anywhere without it happening, then i have to get towed.

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)