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2023 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 4 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Lane Departure complaints

2 reports
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Mileage unknown · Jun 23, 2026
Lane DepartureUnknown Or Other

I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off at random …

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I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off at random at a light when in drive mode & Ive had to put in parking & restart engine while making a right hand turn & while pulling into a parking lot. I notified dealer & taken in but told nothing was found & they didnt seem to see the safety issue at hand or care. It has done this a few times since Ive had it. Very scary, thankfully no accident YET! The lane assist warning light randomly comes/came on before this happened. Dash read, error stop/start engine when it shutt off. It happened so fast I was unable to take a pic. I was able to take a picture of dash reading; please manually start engine in Drive mode at time of last inccident June 22, 2026. This issue seems to get worse the more I drive it.

NHTSA ODI #11745939

Mileage unknown · Feb 22, 2024
EngineLane DeparturePower Train

This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at deale…

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This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Service Invoice from the first instance. I also attached a PDF of a NHTSA file containing a list of VW vehicles that are having the same issue, with the same engine.

NHTSA ODI #11573462

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.