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2016 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2016 Volkswagen Jetta are substantially higher than the model-year median of 68.

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When problems were reported

Mileage at the reported incident

93 reports with mileage · 68 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports5 fire reports10 injury reports

Unknown Or Other complaints

35 reports
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Mileage unknown · Aug 28, 2026
Unknown Or Other

Ignition not turning all the time leading the steering wheel to lock up.

NHTSA ODI #11760223

Mileage unknown · Jan 18, 2026
EnginePower TrainUnknown Or Other

Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unabl…

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Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages quit. Then entire instrument cluster went black. Was almost at work, so prayed and got there safely. After work, instrument cluster worked, but car started and stalled immediately. Mechanic code reader pulls up nothing. My FIXD reader says it's a upstream oxygen sensor. Looking at youtube videos, the issue it describes sounds like this may have been what contributed to those EPC codes for last few years. Borrowing a vehicle from family - car is stranded at work. This is my first and likely last VW.

NHTSA ODI #11711696

Mileage unknown · Oct 18, 2025
SteeringUnknown Or Other

Key Ignition malfunction

NHTSA ODI #11694222

Mileage unknown · Aug 6, 2025
EngineFuel/propulsion SystemUnknown Or OtherCrash

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

NHTSA ODI #11678654

Mileage unknown · Apr 13, 2024
Electrical SystemFuel/propulsion SystemUnknown Or Other

When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I ha…

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When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my home. I have taken it to the dealership and had to pay $1000s of dollars only for it to start having the same issues within a week

NHTSA ODI #11582780

Mileage unknown · Oct 18, 2023
EngineFuel/propulsion SystemUnknown Or Other

Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash …

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Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash lights. It has also skipped the downshift indicator and just cut completely off while driving.

NHTSA ODI #11550661

Mileage unknown · Jun 30, 2023
EngineFuel/propulsion SystemUnknown Or Other

We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to th…

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We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to the dealership they couldn't inspect our vehicle because they didn't have "availability". My husband brought it to a local mechanic who recommended bringing it to the dealership again because of the codes it was throwing. We scheduled an appt which was 4 months out. During that time the oil was changed every 1.5 months because the lights kept coming on. Moved to Mississippi and the issues became worse. The vehicle would seem to lose power while driving on the interstate causing a Semi to veer into the other lane because the car went from 70mph to 20mph in a matter of seconds. Brought it to VW of South MS, was told Timing case, sealant, rail, tensioner, gasket, and several other things were needed to be replaced. Was told the vehicle was burning oil, lower timing cover was replaced and found bolts from tensioner broken and metal shavings. Was charged over $2500. 1 week later same exact issues occurred again. Brought it in, reset lights told us "it's fine" Few weeks of the car not being driven, happens again. We bring it back and they inform us of an array of "new issues" charges us $2000 and within a week the car is back for the same exact issue. I reviewed the recalls but it is saying none of them apply to my vehicle but they are the exact things that are going on. It is unsafe to drive the car. My husband will not allow me to drive it out of fear that it will stall and result in a serious MVA. Why isn't VW doing anything about this issue? How many people have to get injured or killed for them to conduct an investigation for this issue?

NHTSA ODI #11529849

Mileage unknown · Jun 15, 2023
EngineSteeringUnknown Or Other

Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERI…

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Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair

NHTSA ODI #11527214

Mileage unknown · May 30, 2023
Unknown Or Other

I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle through carviana a month ago. I returned the 1st car I got because it was a little hard to drive. The 2nd vehicle a kia opitima i received had mechanical issues. the car would constantly try to turn over when you pu…

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I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle through carviana a month ago. I returned the 1st car I got because it was a little hard to drive. The 2nd vehicle a kia opitima i received had mechanical issues. the car would constantly try to turn over when you pushed the push start and it wouldn't catch for a good 5 seconds. So I return the optima for a jetta. When I looked at the mileage on the Kia Optima I noticed that the mileage that was showing on the screen was way off from what they posted online. But I figured it was just a one time mistake. Now the 2016 jetta that was delivered on May 24th 2023, came with no headlight, a radio/navigation system that didn't work, the brakes were bad and they used some type of editing software on their photos and blurred out the ripped and torn leather seat. I called and they reluctantly agreed to take it back and allow me to purchase a 2018 Honda Civic. So I cleaned my stuff out from the jetta. I am supposed to meet them tomorrow at 7 PM. I looked at the mileage so I could try to figure out if I was going to owe them any money because I have had the car since the 24th of May. I live right next door to where I work and I only left a few times to go to my father's who lives a 1/2 hour from me. Online carvana stated that this car came with 80XXX miles. When I looked down at the dash I see that the car is at 83XXX miles. Now I have proof of me on camera,my boss can vouch for me, my roommate can vouch for me, my father can vouch for me and I can show on video that there's no way possible that I had time to drive 3000 miles. Carvana puts the wrong odometer reading. And this is now the 2nd car that this has happened with. I bet i am not the only consumer who they have done this to. Carvana purposefully posts the milage as less so if/when you exchange the car they charge you $1 for miles that you never drove.

NHTSA ODI #11524557

Mileage unknown · Apr 28, 2023
Fuel/propulsion SystemUnknown Or Other

There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does not always allow the N80 valve to close completely so seems like there is a small leak detected

NHTSA ODI #11519368

Official recalls

4

20V648000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Oct 21, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

19V615000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module; Steering:column LOCKING:ANTI-THEFT Device

Aug 22, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence & remedy

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Additional source detail variants (2)

Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Steering:column LOCKING:ANTI-THEFT Device

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

16V403000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Jun 6, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

15V705000 · Engine And Engine Cooling:engine; Service Brakes, Hydraulic:power Assist:vacuum

Oct 26, 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence & remedy

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Additional source detail variants (2)

Engine And Engine Cooling:engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Service Brakes, Hydraulic:power Assist:vacuum

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.