Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
3625–50K
2550–75K
1875–100K
8100–150K
0150K+
125 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports1 fire reports7 injury reports
What owners actually said
194 reports
Mileage unknown · Sep 12, 2021
Electrical System
Since purchasing my used used 2015 VWA Jetta in 2019 I have had several issues I think are electrical. (1)The phone charger outlet has blown a few times and required them to reset it, (2) there have been 4 occasions in the last 6 months where my car wouldn't start, but upon being checked out by a VW repair shop it was not determ…
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Since purchasing my used used 2015 VWA Jetta in 2019 I have had several issues I think are electrical. (1)The phone charger outlet has blown a few times and required them to reset it, (2) there have been 4 occasions in the last 6 months where my car wouldn't start, but upon being checked out by a VW repair shop it was not determined what caused this, the lights started coming on, but it would not fully start. (3) More recently my horn has randomly stopped working, on three occasions when I went to use it, nothing happened and when I park or later in the day it resumes working.
NHTSA ODI #11432650
Mileage unknown · Sep 9, 2021
Steering
Volkswagen Jetta 2015-- 45K--defective Power steering Pump---
NHTSA ODI #11432237
Mileage unknown · Sep 7, 2021
Engine
Operating vehicle at highway speed engine stopped suddenly and vehicle lost all power. Engine timing belt failed at 103XXX miles. Vehicle was difficult to bring to stop and steer to side of road. Timing belt interval listed at 130k this is a TDI Dieselgate car. New regen cycle causes car to operate more cycles and at higher temp…
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Operating vehicle at highway speed engine stopped suddenly and vehicle lost all power. Engine timing belt failed at 103XXX miles. Vehicle was difficult to bring to stop and steer to side of road. Timing belt interval listed at 130k this is a TDI Dieselgate car. New regen cycle causes car to operate more cycles and at higher temperatures potentially causing premature timing belt failure.
NHTSA ODI #11431933
Mileage unknown · Jul 23, 2021
Suspension
Rear suspension springs needed to be replaced. Both were snapped in two pieces, one happened to be broken but held together (stacked top to bottom) as two separate pieces. Nothing occurred to the car to cause this. Car has approximately 90,000 miles.
NHTSA ODI #11426227
Mileage unknown · Jun 19, 2021
Suspension
I own a 2015 Volkswagen Jetta SE TSI And the rear coil spring on my drivers side snapped into 3 pieces. I was just on the highway and was coming through torrential downpour in the middle of Rhode Island. I was lucky enough to just have pulled in my drive way and put the car into park when a loud bang occured and my car dropped o…
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I own a 2015 Volkswagen Jetta SE TSI And the rear coil spring on my drivers side snapped into 3 pieces. I was just on the highway and was coming through torrential downpour in the middle of Rhode Island. I was lucky enough to just have pulled in my drive way and put the car into park when a loud bang occured and my car dropped on the driver side a few inches. there were zero warning signs or indicator lights. The car just drooped. could have been a disaster had it happed in the downpour on my way home.
NHTSA ODI #11421504
Mileage unknown · Jun 19, 2021
Service Brakes
Emergency/parking brake button broke and fell off, rendering the brake inoperative.
NHTSA ODI #11421503
Mileage unknown · Jun 14, 2021
Unknown Or Other
Looking to see if my timing belt or serpentine belt needs to be replaced.
NHTSA ODI #11420900
Mileage unknown · Jun 14, 2021
Engine
2015 VW Jetta, 1.8L turbo engine. While interstate driving, the engine abruptly failed, running very roughly, causing a severe loss of power. This was in the hills of Tennessee at 65mph, and the sudden loss of power made us a traffic hazard and put all our lives in severe danger, being forced to travel under 40mph to reach saf…
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2015 VW Jetta, 1.8L turbo engine. While interstate driving, the engine abruptly failed, running very roughly, causing a severe loss of power. This was in the hills of Tennessee at 65mph, and the sudden loss of power made us a traffic hazard and put all our lives in severe danger, being forced to travel under 40mph to reach safety. There were no warning lights prior, and the car had just had an oil change and inspection. After the loss of power, we had warning lights all over the dashboard. The Traction Control, ECM, and a flashing Check Engine were the ones I can recall. After reaching a safe place with cell service, the car was towed to a VW dealership in the next major city. Technicians there diagnosed it with an exhaust valve failure, which in turn shattered the spark plug. This was verified by CNA National, an extended warranty company.
NHTSA ODI #11420859
29,739 miles · Mar 24, 2021
Unknown Or Other
SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WITH GLASS FOR THE NEXT COUPLE MILES UNTIL FINDING A VOLKSWAGEN DEALERSH…
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SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WITH GLASS FOR THE NEXT COUPLE MILES UNTIL FINDING A VOLKSWAGEN DEALERSHIP. SUPER LOUD EXPLOSION NOISE ALMOST CAUSED ME TO WRECK TOO. I WOULD NOT RECOMMEND VOLKSWAGEN BRAND TO ANYONE NOW.
NHTSA ODI #11404703
Mileage unknown · Mar 19, 2021
SteeringSuspensionWheels
BOTH MY FRONT TIRES UNRAVELED ON SEPARATE OCCASIONS WITHIN A MONTHS TIMEFRAME ON THE INSIDE WHEEL WELL. I WAS DRIVING AND I HEARD SOME LOUD NOISE AND NOTICED THE TIRE AND WHEN REMOVED THERE WAS METAL SHOWING ALL ALONG THE INSIDE OF THE TIRE AND ABOUT A FOOT OF UNRAVELED RUBBER WRAPPED AROUND THE AXLE. THIS SAME THING HAPPENED A …
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BOTH MY FRONT TIRES UNRAVELED ON SEPARATE OCCASIONS WITHIN A MONTHS TIMEFRAME ON THE INSIDE WHEEL WELL. I WAS DRIVING AND I HEARD SOME LOUD NOISE AND NOTICED THE TIRE AND WHEN REMOVED THERE WAS METAL SHOWING ALL ALONG THE INSIDE OF THE TIRE AND ABOUT A FOOT OF UNRAVELED RUBBER WRAPPED AROUND THE AXLE. THIS SAME THING HAPPENED A COUPLE WEEKS LATER TO THE OTHER FRONT TIRE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
Consequence & remedy
Consequence: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Insufficient headlight output may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year
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