NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
188 reports18,000 miles · Sep 15, 2010
Service Brakes, Electric
I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH…
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I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH THE VW MECHANIC, THERE WAS NOT EQUAL WEAR. I AM CONTESTING THE ISSUE AND BELIEVE THAT IT IS A MECHANICAL PROBLEM AND NOT A CASE OF NATURAL WEAR. *TR
NHTSA ODI #10355819
20,000 miles · Sep 6, 2010
Visibility
THE WIPER BLADES LEAVE A UNBEARABLE STREAK RIGHT IN MY LINE OF SIGHT WHILE DRIVING MY 2008 JETTA WOLFSBURG. THE WINDSHIELD IS OUT OF CONTOUR FOR THE FACTORY WIPER BLADES. BOTH SIDES LEAVE STREAKS THAT ARE A DISTRACTION TO MY DRIVING ESPECIALLY IN RAINY WEATHER AT NIGHT. *TR
NHTSA ODI #10354025
36,000 miles · Aug 30, 2010
Service Brakes, Electric
2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY …
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2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY SHOULD. I FEEL THAT THIS IS DEFINATELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
NHTSA ODI #10352783
65,078 miles · Aug 28, 2010
Electrical SystemSeats
DRIVERS HEATED SEAT ACTIVATED ON ITS OWN. CONTROL SWITCH ON DASH WAS SET AT 0, DRIVE RECEIVED MODERATE BURNS TO LEGS AND BUTTOCK. REMOVED FUSE AND TOOK VEHICLE TO DEALER. NOTHING FOUND, DEALER SUGGESTED IF THE SEAT HEATS UP AGAIN, BRING VEHICLE DIRECTLY TO THE DEALER, DO NOT SHUT IT OFF. BURNS ARE SIMILAR TO A BAD SUNBURN, SOME …
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DRIVERS HEATED SEAT ACTIVATED ON ITS OWN. CONTROL SWITCH ON DASH WAS SET AT 0, DRIVE RECEIVED MODERATE BURNS TO LEGS AND BUTTOCK. REMOVED FUSE AND TOOK VEHICLE TO DEALER. NOTHING FOUND, DEALER SUGGESTED IF THE SEAT HEATS UP AGAIN, BRING VEHICLE DIRECTLY TO THE DEALER, DO NOT SHUT IT OFF. BURNS ARE SIMILAR TO A BAD SUNBURN, SOME REDNESS, NO BLISTERS. *TR
NHTSA ODI #10352449
23 miles · Apr 27, 2010
Service Brakes, Air
CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHA…
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CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR
NHTSA ODI #10327827
31,069 miles · Apr 18, 2010
Service Brakes, Hydraulic
I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED S…
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I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR
NHTSA ODI #10326193
17,000 miles · Apr 7, 2010
Service Brakes, Hydraulic
PRE-MATURE REAR-BRAKE WEAR. THE REAR BRAKE PADS COMPLETELY WORE OUT AT ABOUT 17,000 MILES CAUSING METAL TO METAL CONTACT WITH THE REAR ROTORS. MOST OF THE MILES ARE HIGHWAY. MANY FORUMS REPORT SIMILAR PROBLEMS FOR OTHER YEARS OF THE VEHICLE AND IT SEEMS THAT THE CAUSE COULD BE CALIPERS THAT DON'T DISENGAGE COMPLETELY WHEN THE…
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PRE-MATURE REAR-BRAKE WEAR. THE REAR BRAKE PADS COMPLETELY WORE OUT AT ABOUT 17,000 MILES CAUSING METAL TO METAL CONTACT WITH THE REAR ROTORS. MOST OF THE MILES ARE HIGHWAY. MANY FORUMS REPORT SIMILAR PROBLEMS FOR OTHER YEARS OF THE VEHICLE AND IT SEEMS THAT THE CAUSE COULD BE CALIPERS THAT DON'T DISENGAGE COMPLETELY WHEN THE PARKING BRAKE IS USED. SINCE I HAVE A MANUAL TRANSMISSION IT'S HARD NOT TO USE THE PARKING BRAKE. MY REAR WHEELS ARE ALWAYS COVERED IN BRAKE DUST AND IT SEEMS LIKE THE PADS WILL WEAR OUT SOON AGAIN (ABOUT 22,000 MILES LATER). I TRIED NOT TO USE THE PARKING BRAKE AFTER THE FIRST REPAIR AND HAVE A COMMUTE CONSISTING OF ABOUT 85 PERCENT HIGHWAY MILES SO THIS KIND OF BRAKE WEAR IS INEXCUSABLE. THE FRONT BRAKE PADS DID NOT NEED ANY ATTENTION YET AND LOOK GOOD. *TR
NHTSA ODI #10324324
24,689 miles · Mar 27, 2010
Power Train
MY 2008 VW JETTA WAS GIVING BURNT SMELL/FUMES. LOSS OF POWER IN GEAR WITH IN 1 MILE RADIUS WAS DIFFICULT TO MOVE. HAD TO TOW TO VW DEALERSHIP
NHTSA ODI #10322502
22,900 miles · Feb 18, 2010
Parking BrakeService Brakes, Hydraulic
I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MI…
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I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MILE CHECKUP, I WAS AGAIN TOLD THAT MY BRAKES WERE FINE AND HAD 50% REMAINING. I TOOK THE CAR TO MEINEKE TO HAVE THE BRAKES DOUBLE CHECKED. I WAS SHOWN THAT THE REAR CALIPERS ARE DEFECTIVE. THEY DO NOT ALLOW THE EMERGENCY BRAKE TO DISENGAGE. AS SUCH, MY EMERGENCY BRAKE IS CONSTANTLY ON, CAUSING MY BRAKES TO LOCK ON TO THE ROTOR. THE MECHANIC HAD TO USE A CROW BAR TO PRY LOOSE THE EMERGENCY BRAKE. I WAS TOLD THAT I CANNOT USE THE EMERGENCY BRAKE UNTIL IT IS FIXED. I HAVE A 5 SPEED AND THIS IS CONCERNING THAT I CANNOT USE THE EMERGENCY BRAKE. THE DEALERSHIP EXPLAINED THAT THE WARRANTY WILL ONLY ALLOW THEM TO REPLACE ONE CALIPER AT A TIME. IF THE OTHER ONE IS BROKEN, THEN I HAVE TO WAIT UNTIL I DRIVE IT A WHILE AFTER ONE IS REPLACED. I HAVE SEEN A LOT OF DATA ONLINE ABOUT THE EXACT SAME PROBLEM IN SEVERAL MODEL YEARS OF THE VOLKSWAGEN JETTA. INTERESTINGLY, MY DEALERSHIP WAS OUT OF THE CALIPERS AND HAD TO REORDER MORE. I AM VERY FRUSTRATED THAT MY SAFETY HAS BEEN IN JEOPARDY AS MY BRAKES COULD HAVE ONCE AGAIN FAILED. I AM UPSET THAT THE DEALERSHIP NEGLECTED TO CORRECT THE PROBLEM. I HAD TO TAKE IT TO A DIFFERENT MECHANIC TO FINALLY HAVE THE PROBLEM CORRECTLY DIAGNOSED. INCIDENTALLY, PART OF MY ENGINE WENT OUT WITHIN THE FIRST 6 MONTHS OF OWNING THE CAR. I HAVE ALSO HAD TO HAVE THE FRONT END REPAINTED AS IT BEGAN CHIPPING IMMEDIATELY. NOW THE DOOR EDGES AND THE TOP EDGE OF THE HOOD ARE CHIPPING. *TR
NHTSA ODI #10311684
25,300 miles · Feb 9, 2010
Power Train
2008 VW JETTA 2.5 WITH 5 SPEED MANUAL AND 25,300 MILES. UNABLE TO SHIFT INTO REVERSE AND SHIFTING INTO FIRST GEAR WAS DIFFICULT. DEALER STATED THAT CLUTCH WAS BAD FROM WEAR AND TEAR. *TR
NHTSA ODI #10307966
Official recalls
4Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Dec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
May 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL