2008 Volkswagen Jetta

I HAVE A 2008 JETTA AND I STARTED EXPERIENCING PROBLEMS WITH 1 DOOR. MY CAR WAS STILL UNDER WARRANTY AND THE LOCK WAS REPLACED AT THE DEALERSHIP. THEN ONLY MONTHS LATER I STARTED HAVING SIMILAR PROBLEMS RANDOMLY (THE LOCK WOULD WORK SOME TIMES BUT NOT OTHERS). EVERYTIME I STOPPED AT THE DEALERSHIP TO HAVE IT FIXED THE LOCK WORKED- THEREFORE THEY COULD NOT DIAGNOSE WHICH DOOR HAD A PROBLEM. THE LOCK FAILED EVERYTIME AND WHEN I RETURNED TO THE DEALERSHIP, THE CAR WAS NO LONGER UNDER WARRANTY. THE DEALERSHIP SAID THE LOCKS CAN GO BAD AND QUOTED ME A COST OF $400 TO REPAIR. AFTER HAVING ONE DOOR "FIXED" ONLY TO HAVE ANOTHER LOCK FAIL AFTER MONTHS LATER SEEMS EXCESSIVE. AT THIS POINT I HAVE NOT REPLACED THE SECOND LOCK. IT IS FRUSTRATING TO SEE A CAR WITH FOUR DOORS HAVE PROBLEM WITH TWO OF THE DOORS! AT A COST OF $400 TO REPLACE I FELT THERE MUST BE A LARGER ISSUE THAT NEEDS ATTENTION. WE KEEP OUR CAR IN THE GARAGE, THE DOOR THAT IS NOW IN NEED OF REPAIR IS RARELY USED. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN PERSONAL PROTECTION AND ANTI-THEFT. AFTER SEARCHING ON LINE AND SEEING OTHERS WITH SIMILAR ISSUES, I FELT IT WAS IMPORTANT TO REPORT THIS. I TRUST YOU WILL PROMPTLY FOLLOW UP AND ASSIST ME IN RESOLVING THIS ISSUE. *TR

THE CAR'S OWN KEYS COULD NOT BE INSERTED INTO THE IGNITION. THE DUST CAP INSIDE THE IGNITION CYLINDER/ SWITCH WAS BLOCKING THE KEY FROM ENTERING. THE STEERING WHEEL WAS LOCKED BECAUSE OF THE IGNITION KEY NOT ABLE TO ENTER THE IGNITION SWITCH. ALSO THE TRANSMISSION COULD NOT BE MOVED FROM PARKING BECAUSE OF THE ABOVE REASON. AS A RESULT, WE WERE ALL STRANDED ON THE ROAD FOR SEVERAL HOURS BECAUSE THE CAR KEYS COULD NOT BE INSERTED TO THE IGNITION. HAD TO TOW THE CAR TO VW DEALERSHIP AND THE DEALERS WANTED TO CHANGE THE ENTIRE IGNITION SWITCH. LATER FOUND OUT THAT IT CAN HAPPEN TO ANY VW JETTA BECAUSE OF THE WAY THE CYLINDER HAS BEEN DESIGNED BY VW AND VWOA DOES NOT WANT TO MAKE ANY RECALL AND CHANGE THIS DESIGN. PLEASE NOTE THAT THE CAR IS ONLY 4 YEARS OLD, USED ONLY BY ME VERY GENTLY, AND THE IGNITION SWITCH DESIGN IS FAULTY. *JB

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD NOT INSERT INTO THE IGNITION AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THEY STATED THAT THE CYLINDER LOCK WAS BLOCKED AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY TOOK A COMPLAINT. THE FAILURE MILEAGE WAS 47,000.

2008 WOLFSBURG EDITION JETTA: STARTED EXPERIENCING ISSUES WITH ONE DOOR LOCK AND THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $450 FOR THE REPLACEMENT. AFTER HAVING THIS FIXED, ONLY TWO MONTHS LATER, ANOTHER LOCK STARTED HAVING AN ISSUE. I HAVE NOT YET REPLACED THIS LOCK, BUT NOW A THIRD LOCK IS STARTING TO EXPERIENCE PROBLEMS ON THE SAME VEHICLE. AT THIS RATE, I EXPECT THE FOURTH AND FINAL LOCK TO START HAVING ISSUES. AT $450 FOR EACH LOCK REPLACEMENT, THIS SEEMS EXCESSIVE. ON A SINGLE CAR THAT IS KEPT IN A GARAGE, WITH ONLY TWO ADULTS (NO CHILDREN) USING THE FRONT DOORS, IT DOESN'T MAKE SENSE HOW THREE DOORS CAN EXPERIENCE LOCK ISSUES, UNLESS THERE WAS SOME LARGER ISSUE WITH THE LOCKS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. AFTER SEARCHING ONLINE AND SEEING OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT THIS. *TR

THIS VEHICLE (2008 VW GLI) SHOULD BE COVERED UNDER SB-69-11-01 AS WELL. THE PASSENGER SIDE AIRBAG WARNING LIGHT HAS COME UP. VW JETTA GLI IS A SPECIAL MODEL BASED ON THE VW JETTA 2008. I THINK THERE IS AN OVERSIGHT FOR NOT PLACING THIS SAME TYPE OF VEHICLE UNDER SB-69-11-01. GLI IS ESSENTIAL A SPORTS MODEL UPGRADE OF JETTA MODEL, WHY ISN'T THIS VEHICLE COVERED BY THE SAME TSB? MAKE / MODELS: MODEL/BUILD YEARS: VOLKSWAGEN / EOS 2007-2008 VOLKSWAGEN / GTI 2006-2008 VOLKSWAGEN / JETTA 2005-2008 VOLKSWAGEN / NEW BEETLE 2004-2008 VOLKSWAGEN / NEW BEETLE CONVERTIBLE 2004-2008 VOLKSWAGEN / PASSAT 2006-2008 VOLKSWAGEN / PASSAT WAGON 2006-2008 VOLKSWAGEN / R32 2006-2008 VOLKSWAGEN / RABBIT 2006-2008 SERVICE BULLETIN NUMBER: SB-69-11-01 NHTSA ITEM NUMBER: 10038665 SUMMARY: VOLKSWAGEN: AIR BAG LIGHT IS ON WITH AN INTERNAL TROUBLE CODE STORED. THIS COULD BE A WIRING PROBLEM. *RM

THIS VEHICLE WAS PURCHASED APPROXIMATELY SEPTEMBER 2008, AND TO DATE HAS EXPERIENCED FIVE (5) FAILURES OF THE ELECTRONIC DOOR LOCKING/UNLOCKING MECHANISMS OF THREE OF THE FOUR DOORS OF THE VEHICLE AND IN SOME CASE MULTIPLE FAILURES. I AM CURRENTLY EXPERIENCING FAILURE NUMBER SIX (6). THE FAILURE OF THE LOCKING/UNLOCKING MECHANISMS IS A SAFETY ISSUE AS THESE FAILURE HAVE AT TIME PREVENTED BEING ABLE TO EXIT THE VEHICLE AND IN THE CASE OF AN EMERGENCY IT IS A SERIOUS THREAT TO MY SAFETY. ADDITIONALLY, I'M UNABLE TO LOCK THE VEHICLE WHENEVER I GO ANYWHERE THUS PUTTING ANYTHING IN THE VEHICLE AT RISK OF LOSS FROM THEFT. THE DEALER'S SOLUTION IS TO REPLACE THE LOCKING MECHANISMS AS THEY FAIL AND AS THE VEHICLE IS NO LONGER UNDER WARRANTY IT'S COST ROUGHLY $370.00 PER INCIDENT. BELOW IS A SUMMARY OF THE FAILURES EXPERIENCED THUS FAR. I HAVE COPIES OF THE SERVICE RECORDS AVAILABLE. 2008 JETTA DOOR LOCK FAILURES: DATE RO # ITEM RESPONSIBLE PARTYCOST 11/16/09 116190DRIVERS SIDE FRONT DOOR LOCK REPLACED WARRANTY 03/02/10 118212LEFT REAR DOOR LOCK REPLACED WARRANTY 08/03/10 121525RIGHT REAR DOOR LOCK DIAGNOSED WARRANTY 08/06/10 121609RIGHT REAR DOOR LOCK REPLACED WARRANTY 06/01/11 129079LEFT REAR DOOR LOCK DIAGNOSIS CUSTOMER PAID $69.00 06/01/11 129247LEFT REAR DOOR LOCK REPLACED CUSTOMER PAID $303.09 10/18/11 132986DRIVERS SIDE FRONT DOOR LOCK REPLACED CUSTOMER PAID $367.25 03/15/12 RIGHT REAR DOOR LOCK BEGINNING TO FAIL. DOOR LOCK FAILUREOCCURANCES DRIVERS SIDE FRONT 2 LEFT REAR 2 RIGHT REAR 2 *TR

ON 10 FEBRUARY 2012, AT APPROXIMATELY 7:45 AM, I WAS DRIVING ON INTERSTATE 395 NORTH , WASHINGTON, DC. IN THE HIGH OCCUPANCY VEHICLE (HOV) LANE WHEN I HEARD NOISE FROM THE ENGINE AND I SAW WHITE SMOKE COMING FROM UNDERNEATH THE HOOD OF THE ENGINE. I CHECKED THE INDICATOR LIGHTS AND NO LIGHTS WERE ON THAT INDICATED THERE WAS A PROBLEMS. AT THE STOP SIGN NEAR THE ENTRANCE NEAR THE NAVY ANNEX OFF COLOMBIA PIKE, I NOTICED A SMELL SIMILAR TO BURNING OIL. FIRST, THE VEHICLE WAS CHECKED BY JACK TAYLOR TOYOTA IN ALEXANDRIA, VA. TOYOTA STATED THEY WERE NOT AWARE OF A VOLKSWAGEN DEALERSHIP IN THE AREA AND INDICATED THEY HAD THE ABILITY TO IDENTIFY ANY PROBLEMS WITH THE VEHICLE BY CONDUCTING A DIAGNOSTIC TEST. ACCORDING TO THE DIAGNOSTIC TEST, THE REAR MAIN SEAL, WHICH IS LOCATED AT THE REAR OF THE ENGINE BETWEEN THE ENGINE AND THE FLYWHEEL OF FLEX PLATE/TORQUE CONVERTER WAS LEAKING TRANSMISSION FLUID. I LEARNED LATER VIA AN INTERNET SEARCH THERE WAS A VOLKSWAGEN DEALERSHIP APPROXIMATELY 10 MILES FROM THE TOYOTA DEALERSHIP. I CONSULTED WITH A TECHNICIAN AT VOLKSWAGEN WHO INDICATED THE PROBLEM DESCRIBED BY TOYOTA WAS CONFUSING AND WAS POSSIBLY AN ERROR WAS ASKED TO BRING THE VEHICLE IN FOR A CERTIFIED VOLKSWAGEN TECHNICIAN TO INSPECT FURTHER. PRESENTLY, THE CAR IS AT THE VOLKSWAGEN DEALERSHIP IN ALEXANDRIA, VA FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THEY CONFIRMED THE REAR MAIN SEAL WAS LEAKING TRANSMISSION FLUID AND ORDERED THE PART WHICH WAS PROJECTED TO ARRIVE ON OR ABOUT 13 FEBRUARY 2012. THE CAR WAS SERVICED FOR 50K TUNE UP AT VOLKSWAGEN IN SPRINGFIELD, VA AND THIS PROBLEMS WAS NOT IDENTIFIED. THIS IS THE FIRST INCIDENT IN-WHICH I HAVE ENCOUNTERED TRANSMISSION PROBLEMS WITH THIS CAR. *TR

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE WAS DEFECTIVE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE BRAKE PADS WERE WORN PREMATURELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB