2005 Volkswagen Jetta

I PURCHASED MY 2005 VOLKSWAGEN JETTA IN APRIL 2005 FROM COLONIAL VOLKSWAGEN IN FEASTERVILLE, PA. ON AUGUST 24TH I BROUGHT IT IN BECAUSE MY FRONT PASSENGER SEAT BELT BROKE. THE DEALER INDICATED THAT THEY DIDN'T HAVE THE BELT IN STOCK AND WOULD HAVE TO ORDER IT. I TOLD THEM THAT I WAS UNHAPPY WITH THE FACT THAT THEY DIDN'T STOCK SEAT BELT PARTS FOR A NEW VEHICLE AND THAT I FELT IT WAS DANGEROUS TO RIDE AROUND IN A VEHICLE WITHOUT SEAT BELTS. I ALSO CALLED VOLKSWAGEN, BUT THEY HAVE BEEN UNABLE TO REMEDY THE PROBLEM. AS OF TODAY, SEPT. 1, 2005, THE SEAT BELT IS STILL NOT IN. THIS IS A DANGEROUS SITUATION. IF I SHOULD GET INTO AN ACCIDENT AND MY PASSENGER IS HURT OR KILLED, WHO IS RESPONSIBLE? *NM

I WAS STOPPED AT LIGHT AND HIT THE ACCELERATE TO FIND MY CAR HAD NO POWER AND SEVERAL WARNING LIGHTS CAME ON AT THE SAME TIME INCLUDING ESP, AND TRACTION, AS WELL AS THE EXHAUST LIGHT. THERE WAS ALSO A STRONG ODOR OF SOMETHING BURNING IN THE CAR. THE CAR WOULD NOT GO OVER 10 MILES PER HOUR AND HAD TO BE TOWED TO THE NEAREST VW DEALERSHIP THE POWER ISSUES WAS FIXED THE WAS NOT THE POWER ISSUE WAS THE WIRING HARNESS WHICH WAS REPLACED. *JB

WHEN WE COLD START OF OUR 2005 JETTA, THE ENGINE SOUNDS LIKE AN AIRPLANE ENGINE FIRING UP -- THE CAR REVS ITSELF AFTER 10 SECONDS AND THEN WHEN YOU PUT IT INTO REVERSE OR DRIVE -- IT LUNGES. CALLED VW AND HAD THE CAR TO THE DEALERSHIP. THEY AGREED THAT THE CAR HAD AN ISSUE AND SENT OUT A VW TECH TO PUT A RESONATOR ON THE CAR -- DIDN'T SOLVE THE PROBLEM. THEN AFTER 2 MONTHS OF FIGHTING THE DEALERSHIP AND VW, WE WEE TOLD THAT THE CAR IS PERFORMING TO SPEC AND THAT VW WOULD NOT DO ANYTHING TO FIX THIS ISSUE. *NM

WHEN THE CAR HAS BEEN SITTING FOR A COUPLE OF HOURS IT MAKES A LOUD GRINDING NOISE WHEN YOU START IT. THIS LASTS FOR ABOUT 20 SECONDS AND THEN GOES AWAY, BUT IT OCCURS EVERYTIME YOU START THE CAR AFTER IT HAS BEEN SITTING FOR A LITTLE WHILE. I WAS TOLD IT WAS THE SECONDARY AIR PUMP AND THAT IT'S NORMAL. WE'VE HAD THE CAR FOR A WEEK, AND THE NOISE JUST DOESN'T SEEM RIGHT.

DT: CONTACT RECEIVED A RECALL LETTER ON 7-13-05 CONCERNING THE FUEL SUPPLY LINE CLAMP. A RECALL NUMBER WAS NOT AVAILABLE. SHE CALLED THE DEALER , AND THEY SAID THEY COULD NOT GET HER IN UNTIL WEDNESDAY 7-20-05 BECAUSE THEY COULD NOT FIT HER INTO THEIR BUSY SCHEDULE, AND BECAUSE THEY DID NOT HAVE THE CLAMP YET. CONSUMER REQUESTED A LOANER AND THEY COULD NOT PROVIDE A LOANER. CONSUMER CALLED A CUSTOMER CARE ADVOCATE LISTED ON THE RECALL LETTER TO SEE ABOUT GETTING A LOANER, AND THE ADVOCATE TOLD HER TO CONTINUE DRIVING THE CAR UNTIL SHE SMELLED GASOLINE, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. THE ADVOCATE SUGGESTED CONSUMER CONTACT OTHER DEALERS TO TAKE HER CAR IN FOR THE RECALL REPAIRS, BUT SHE DID NOT WANT TO DRIVE THE VEHICLE ANY FURTHER THAN NECESSARY. ALL OF THE OTHER DEALERS WERE VERY FAR AWAY, AND THE RECALL STATES THERE WAS A DANGER OF A FIRE. SHE IS AFRAID TO DRIVE THE CAR. CONSUMER WAS ONLY ABLE TO PROVIDE THE NAME, CITY, AND STATE OF THE DEALER SHE CALLED .*AK

DT: THE CONSUMERS VEHICLE BEGAN TO SMOKE WHEN HE APPLIED THE ACCELERATOR. THIS CAUSED SOOT BUILD UP ON THE INSIDE OF THE CAR. THE SOOT WAS WORSE IN THE BACK OF THE STATION WAGON. SOOT AFFECTED THE WHOLE VEHICLE. THE CAR WAS TAKEN TO THE REPAIR SHOP FIVE TIMES FOR THIS COMPLAINT. CONSUMER STATED THAT IT WAS SIX TIMES, BUT THE DEALER DID NOT LOG THE FIRST COMPLAINT IN THE COMPUTER. CONSUMER STATED THAT THE DEALERSHIP WAS NOT ACKNOWLEDGING THE FIRST COMPLAINT. THE DEALERSHIP TOLD THE CONSUMER THAT THERE WAS NOTHING THEY COULD DO ABOUT THE EMISSION PROBLEM BECAUSE THIS WAS A NEW TYPE OF DIESEL ENGINE. THE TYPE OF ENGINE HAD A PUMP MADE TO USE EURO DIESEL WHICH WILL NOT BE AVAILABLE IN THE UNITED STATES UNTIL 2007. THIS INFORMATION WAS NOT MADE AVAILABLE TO THE CONSUMER BEFORE THE PURCHASE OF THE VEHICLE. THE CONSUMER DIDN'T WISH TO POLLUTE THE ENVIRONMENT. HE ALSO STATED IT WAS NOT SAFE FOR BREATHING. SOOT COULD CAUSE BLACK LUNG DISEASE. MANUFACTURER HAS BEEN NOTIFIED AND CLAIMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, AND IT WILL NOT POLLUTE THE ENVIRONMENT UNTIL 2007 WHEN THE DIESEL WAS CONVERTED. THE CONSUMER HAD A MEETING WITH THE VOLKSWAGEN REPRESENTATIVE. THEY OFFERED TO REFUND THE COST OF CLEANING THE CAR FROM THE SOOT ON THE INSIDE. THE DEALERS PHONE NUMBER WAS NOT PROVIDED.*AK

DT: THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. HE IS HAVING PROBLEMS WITH THE ACCELERATOR PEDAL. THE VEHICLE WILL NOT ACCELERATE WHEN HE NEEDS IT TO. WHEN HE TURNS THE CAR OFF AND LETS THE COMPUTER RESET THEN START THE VEHICLE IT WILL ACCELERATE. HE TOOK CAR TO A DEALER, AND SINCE THE PROBLEM WAS INTERMITTENT THEY COULD NOT FIGURE OUT THE CAUSE OF THE PROBLEM. DEALER COULD NOT DUPLICATE THE PROBLEM WHILE HAVING THE CAR FOR EIGHT DAYS.*AK *NM