NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
231 reports50 miles · Jul 11, 2005
Power Train
(1) MANUFACTURER DEFECT OF AUTOMATIC TRANSMISSION. (2) THERE IS A LONG DELAY WHEN THE VEHICLE IS PLACED INTO DRIVE OR REVERSE GEAR (AFTER CAR HAS BEEN PARKED FOR AWHILE) VEHICLE ROLLS AS IF IN NEUTRAL. I HAVE: HIT MANY WHEEL STOPS, NEARLY HIT OTHER PARKED CARS AND ALMOST PINNED A PEDISTRIAN BETWEEN A …
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(1) MANUFACTURER DEFECT OF AUTOMATIC TRANSMISSION. (2) THERE IS A LONG DELAY WHEN THE VEHICLE IS PLACED INTO DRIVE OR REVERSE GEAR (AFTER CAR HAS BEEN PARKED FOR AWHILE) VEHICLE ROLLS AS IF IN NEUTRAL. I HAVE: HIT MANY WHEEL STOPS, NEARLY HIT OTHER PARKED CARS AND ALMOST PINNED A PEDISTRIAN BETWEEN A PARKED CAR AND MINE. (3) DEALER AND MANUFACTURER STATES THE TRANSMISSION IS OPERATING PER SPECIFICATIONS HOWEVER NONE OF THEIR OTHER PRODUCTS HAS THIS FAILURE. MANUFUACTURER REFUSES TO REPAIR OR REPLACE THE TRANSMISSION, VEHICLE IS UNDER NEW CAR WARRANTY.
NHTSA ODI #10128310
Mileage unknown · Jul 7, 2005
Power TrainSuspensionUnknown Or Other
AUTO: 2004 JETTA GLS 1.8T ON 4/20/2005, THE DEALERSHIP "RIVERBANK MOTORS" IN STAMFORD CT HAD TO RETORQUE TURBO TO EXH MANIFOLD BOLTS. CAR WAS RETURNED FIXED. AFTER ROAD TEST. ON 7/1 2005 THE FRONT END EXHAUST DICONNECTED AND HAD TO BE TOWED TO THE DEALERSHIP BECUASE IT WAS UNDRIVABLE. ALL WARRANTIED. AFTER BEING TOLD NUM…
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AUTO: 2004 JETTA GLS 1.8T ON 4/20/2005, THE DEALERSHIP "RIVERBANK MOTORS" IN STAMFORD CT HAD TO RETORQUE TURBO TO EXH MANIFOLD BOLTS. CAR WAS RETURNED FIXED. AFTER ROAD TEST. ON 7/1 2005 THE FRONT END EXHAUST DICONNECTED AND HAD TO BE TOWED TO THE DEALERSHIP BECUASE IT WAS UNDRIVABLE. ALL WARRANTIED. AFTER BEING TOLD NUMEROUS STORIES AND MISSCOMMUNICATIONS THE SERVICE DEPT INFORMED US THAT THIS TIME THE BOLTS WERE STRIPPED AND THE ENTIRE TURBO UNIT NEEDED TO BE REPLACED. BROUGHT THE CAR BACK FOR THE 2ND TIME SINCE THE BOLTS WERE ONLY TEMPORARILY TIGHTENED. THE DEALER IS REPLACING THE TURBO UNIT UNDER WARRANTY BUT CANNOT EXPLAIN WHY OR HOW THE BOLTS WERE STRIPPED. "YOUR GUESS IS AS GOOD AS MINE" WAS THE ANSWER I RECEIVED FROM THE SERVICE DIRECTOR. FORTUNATELY FOR ME ALL WARRANTY!!!! CAR IS 1 YEAR OLD
NHTSA ODI #10127788
60,000 miles · Jun 21, 2005
Engine And Engine Cooling
THERE WAS FOUND TO BE A COOLANT LEAK CAUSED BY THE EGR (EXHAUST GAS RECIRCULATOR?). COOLANT LEVEL DROPPED TO THE POINT THAT CAR BEGAN OVERHEATING. I HAVAE LOOKED ON VW WEB FORUMS AND MANY OWNERS HAVE HAD A SIMILAR INCIDENT. 2004 VOLKSWAGEN JETTA TDI
NHTSA ODI #10126107
Mileage unknown · Jun 17, 2005
Fuel System, Other
I OWN A 2004 VW JETTA TDI. VW HAS A RECALL (VY) FO RPOSSIBLE DEFECTIVE TANDEM FUEL INJECTION PUMPS WHICH CAN RESULT IN AN ENGINE FIRE. THE RECALL STATES CARS BETWEN VIN 031216 TO 190756 WITH AN UNMARKED LUK PUMP NEEDS TO BE REPLACED. MY CARS VIN IS 166408 WHICH IS BELOW THE CUT OFF, MY CAR ALSO HAS THE UNMARKED LUK PUMP. ACCO…
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I OWN A 2004 VW JETTA TDI. VW HAS A RECALL (VY) FO RPOSSIBLE DEFECTIVE TANDEM FUEL INJECTION PUMPS WHICH CAN RESULT IN AN ENGINE FIRE. THE RECALL STATES CARS BETWEN VIN 031216 TO 190756 WITH AN UNMARKED LUK PUMP NEEDS TO BE REPLACED. MY CARS VIN IS 166408 WHICH IS BELOW THE CUT OFF, MY CAR ALSO HAS THE UNMARKED LUK PUMP. ACCORDING TO VW MY CAR DOES NOT NEED A NEW PUMP. I HAVE TRIED TO DEAL WITH VW BUT THEY KEEP TELLING ME MY CAR IS NOT EFFECTED YET IT MEETS THEIR REQUIREMENTS. IT SOUNDS TO ME THAT THEY ARE NOT PERFORMING UP TO THEIR STATED RECALL PLAN.
NHTSA ODI #10125618
17,000 miles · May 23, 2005
Power Train
THE CLUTCH IS SLIPPING. WHEN SHIFTING FROM 2ND GEAR AND UP THE RPM REVVS UP BUT THE VEHICLE FAILS TO ACCELERATE. THE DEALERSHIP HAD TO TAKE THE CLUTCH ASSEMBLY APART TO DETERMINE THE CAUSE OF THE FAILURE BEFORE REPAIRS WERE DONE. *JB *BF *NM
NHTSA ODI #10119046
29,500 miles · May 18, 2005
Power Train
THIS IS THE SECOND TIME WE HAVE HAD ISSUES WITH OUR 2004 VW JETTA WAGON. BOTH TIMES THE CAR HAS SUDDENLY, WITH NO WARNING, HAD A CLUTCH FAILURE. THE FIRST TIME THIS HAPPENED WAS WITH 16,000 MILES, NOW A 2ND OCCURENCE WITH JUST 29,000 MILES. VW TRIES TO PASS BLAME AS DRIVER ERROR, BUT SINCE I DRIVE TRACTOR/TRAILERS FOR A LIVING, …
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THIS IS THE SECOND TIME WE HAVE HAD ISSUES WITH OUR 2004 VW JETTA WAGON. BOTH TIMES THE CAR HAS SUDDENLY, WITH NO WARNING, HAD A CLUTCH FAILURE. THE FIRST TIME THIS HAPPENED WAS WITH 16,000 MILES, NOW A 2ND OCCURENCE WITH JUST 29,000 MILES. VW TRIES TO PASS BLAME AS DRIVER ERROR, BUT SINCE I DRIVE TRACTOR/TRAILERS FOR A LIVING, AND IN MY 15 YEARS OF DRIVING, HAVE NEVER HAD A CLUTCH FAILURE PRIOR TO THIS CAR, I DO NOT THINK THAT MY DRIVING IS TO BLAME. IT IS APPARENT FROM THE NUMEROUS EXPERIENCES I HAVE READ ABOUT THAT THERE IS A SERIOUS DEFECT IN THE QUALITY OR BUILD OF THE VW CLUTCH SYSTEM IN NEWER MODELS. FORTUNATELY NO ONE WAS INJURED IN THIS OCCURENCE, BUT SINCE THE CAR SUDDENLY STOPPED SHIFTING IN TRAFFIC, THERE COULD EASILY HAVE BEEN ACCIDENTS INVOLVED. THIS MATTER NEEDS TO BE LOOKED INTO FURTHER.
NHTSA ODI #10121318
3,000 miles · Apr 19, 2005
Power Train
CAR JERKS DURING A COLD START. JERKS HARD WHEN SHIFTING FROM 1ST TO 2ND GEAR.*AK
NHTSA ODI #10118114
Mileage unknown · Mar 27, 2005
SeatsFire
2004 VW JETTA WAGON, TDI: VELOUR HEATED TURNED ON, AFTER DRIVING LESS THAN 1/2 MILE,HEATED SEAT BURNED APPROX 1" HOLE FROM THE INSIDE OUT. SMOKE, FLAMES OBSERVED. SEAT TURNED OFF TO CONTAIN FIRE. CAR TAKEN TO VW DEALER TO ASSESS. PARTS ON BACK ORDER. WAITING FOR PARTS TO BE AVAILABLE. SHOULD BE FACTORY RECALL BECAUSE OF CO…
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2004 VW JETTA WAGON, TDI: VELOUR HEATED TURNED ON, AFTER DRIVING LESS THAN 1/2 MILE,HEATED SEAT BURNED APPROX 1" HOLE FROM THE INSIDE OUT. SMOKE, FLAMES OBSERVED. SEAT TURNED OFF TO CONTAIN FIRE. CAR TAKEN TO VW DEALER TO ASSESS. PARTS ON BACK ORDER. WAITING FOR PARTS TO BE AVAILABLE. SHOULD BE FACTORY RECALL BECAUSE OF CONCERN OF OTHER HEATED SEAT POSSIBLE MALFUNCTION AND POTENTIALLY A LIFE THREATENING SITUATION IF OCCURRED AT HIGH SPEEDS.
NHTSA ODI #10114824
6,700 miles · Mar 16, 2005
Air BagsCrash
MY WIFE WAS INVOLVED IN AN ACCIDENT WITH HER 2004 VW JETTA. SHE REAR ENDED THE VEHICLE IN FRONT OF HER AT ABOUT 15 MPH, CAUSING ABOUT $7000 OF DAMAGE TO THE FRONT OF THE JETTA. THERE WERE NO INJURIES.*AK THE JETTA HIT THE CAR IN FRONT OF HER SQUARELY, AND PARTIALLY SLID UNDER THE CAR THAT WAS HIT. AS A RESULT OF THE COLLISIO…
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MY WIFE WAS INVOLVED IN AN ACCIDENT WITH HER 2004 VW JETTA. SHE REAR ENDED THE VEHICLE IN FRONT OF HER AT ABOUT 15 MPH, CAUSING ABOUT $7000 OF DAMAGE TO THE FRONT OF THE JETTA. THERE WERE NO INJURIES.*AK THE JETTA HIT THE CAR IN FRONT OF HER SQUARELY, AND PARTIALLY SLID UNDER THE CAR THAT WAS HIT. AS A RESULT OF THE COLLISION, THE PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER AIR BAG DID NOT DEPLOY. THERE WAS NO PASSENGER IN THE VEHICLE. THE POLICE OFFICER AT THE SCENE NOTED THAT ONLY THE ONE AIRBAG DEPLOYED, AND SUGGESTED THAT THAT SITUATION NEEDED TO BE LOOKED AT. THE CAR WAS REPAIRED BY A VW BODY SHOP, AND I REQUESTED THAT THE AIR BAG SYSTEM BE CHECKED OUT COMPLETELY, SINCE ONLY THE PASSENGER BAG DEPLOYED IN THE ACCIDENT. I WAS TOLD THAT THE DRIVERS SEAT BELT TENSIONER WAS ACTIVATED AND NEEDED TO BE REPLACED, BUT THAT IT WAS "NORMAL" FOR ONLY ONE AIRBAG TO BE ACTIVATED. I FOUND THIS EXPLANATION QUESTIONABLE, AND WOULD LIKE TO KNOW IF THIS IS CORRECT, SINCE I'M CONCERNED THAT ONLY ONE AIRBAG DEPLOYED, WHICH WOULD HAVE BEEN A POTENTIAL SERIOUS DEFECT SHOULD THE ACCIDENT HAVE BEEN MORE SEVERE. THE LOCAL VW DEALER HAS SAID THAT THE ENTIRE SYSTEM HAS BEEN CHECKED OUT, AND THAT WITH ALL THE VARIOUS SENSORS UTILIZED, ONLY ONE AIRBAG CAN DEPLOY IN AN ACCIDENT SUCH AS THIS. IS THIS CORRECT? THANK YOU.
NHTSA ODI #10114167
Mileage unknown · Jan 31, 2005
Air BagsCrashInjury
WHILE DRIVING 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND WAS ALSO INVOLVED IN A SIDE COLLISION. UPON IMPACT, FRONTAL AIR BAG AND SIDE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERM…
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WHILE DRIVING 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND WAS ALSO INVOLVED IN A SIDE COLLISION. UPON IMPACT, FRONTAL AIR BAG AND SIDE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK
NHTSA ODI #10109373