← New search

2004 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2004 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

191 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports20 fire reports13 injury reports

What owners actually said

231 reports
14,575 miles · Feb 1, 2006
Service Brakes, HydraulicCrash

WHILE MAKING A LEFT TURN INTO THE PARKING LOT, I BRAKED BUT THE VEHICLE DIDN'T SLOW DOWN, AND I HIT A CONCRETE POLE. THE ONLY THING I HEARD WAS DRUMMING NOISE AND WAS NOT ABLE TO BRAKE HARD, BECAUSE IT KIND OF LOCKED. *JB

NHTSA ODI #10149181

8,000 miles · Feb 1, 2006
Exterior Lighting

BRAKE LIGHT KEPT ON GOING ON INTERMITTENTLY CAUSING THE CAR TO STALL. *JB

NHTSA ODI #10149180

18,600 miles · Jan 25, 2006
Power Train

WHILE I DROVE CAR THE CLUTCH STARTED TO SLIP IN 2004 JETTA. I TOOK IT TO HERITAGE VOLKSWAGEN IN UNION CITY GEORGIA, AND THEY SAID THAT THEY ADJUSTED THE CLUTCH. THE CLUTCH STILL SLIPS. IF I PULL OUT IN FRONT OF A CAR AND NEED TO GET OUT OF THE WAY THE CAR DOES NOT GO BECAUSE THE CLUTCH SLIPS. THIS IS EXTREMELY DANGEROUS. …

Read full complaint

WHILE I DROVE CAR THE CLUTCH STARTED TO SLIP IN 2004 JETTA. I TOOK IT TO HERITAGE VOLKSWAGEN IN UNION CITY GEORGIA, AND THEY SAID THAT THEY ADJUSTED THE CLUTCH. THE CLUTCH STILL SLIPS. IF I PULL OUT IN FRONT OF A CAR AND NEED TO GET OUT OF THE WAY THE CAR DOES NOT GO BECAUSE THE CLUTCH SLIPS. THIS IS EXTREMELY DANGEROUS. THOUSANDS OF OTHERS HAVE THE SAME PROBLEM. THE PROBLEM IS STILL NOT FIXED BY THE DEALER. THEY SAY THAT THE CLUTCH IS ERROR ON THE DRIVER. THIS CANNOT BE BECAUSE THE CLUTCH WITH THE ENGINE CAN ONLY HANDLE 8 MORE FEET-LBS THAN THE ENGINE PRODUCES. IF THE ENGINE, THEREFORE, PRODUCES A COUPLE MORE HORSE POWER FOR WHATEVER REASON THE CLUTCH SLIPS. IM NOT TALKING ABOUT ANY MODIFICATIONS TO THE CAR I AM TALKING ABOUT EVERY STOCK CAR WILL VARY IN HP AND TORQUE EVEN THOUGH THEY SAY THEY ARE ALL THE SAME. THIS IS RIDICULOUS, AND NOW AM SCARED TO DRIVE MY CAR LONGER THAN 30 MINUTES FOR FEAR THAT THE CLUTCH WILL SLIP AND I WILL GET HIT FROM BEHIND AND DIE. *AK

NHTSA ODI #10148512

Mileage unknown · Jan 2, 2006
Unknown Or Other

AFTER RAIN, THE INTERIOR IS FLOODED WITH WATER. BOTH THE FRONT AND BACK OF THE DRIVER SIDE FLOOR IS SOAKED WITH WATER.

NHTSA ODI #10146706

Mileage unknown · Dec 21, 2005
Air BagsCrashInjury

THE CONSUMER SUSPECT A DEFECT OF THE VEHICLE BECAUSE THE FRONT AIRBAG DID NOT DEPLOY DESPITE THE HIGHEST IMPACT (1 OUT OF 14 SCALE) DAMAGE ON THE FRONT. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED FOR AN INSPECTION; THE MANUFACTURER EXPLAINED WHY THE AIRBAGS DID NOT DEPLOY BUT IT WAS NO MORE THAN A DESCRIPTION IN T…

Read full complaint

THE CONSUMER SUSPECT A DEFECT OF THE VEHICLE BECAUSE THE FRONT AIRBAG DID NOT DEPLOY DESPITE THE HIGHEST IMPACT (1 OUT OF 14 SCALE) DAMAGE ON THE FRONT. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED FOR AN INSPECTION; THE MANUFACTURER EXPLAINED WHY THE AIRBAGS DID NOT DEPLOY BUT IT WAS NO MORE THAN A DESCRIPTION IN THE OWNER'S MANUAL. THE MANUFACTURER IS NOT WILLING TO SEND A TECHNICIAN TO INSPECT THE VEHICLE. THE CONSUMER REQUESTS FOR A THIRD-PARTY EXPERTS INSPECTION. 1) ACCIDENT NARRATIVE (BASED ON CITY OF WHEELING, WV, POLICE REPORT): THE VEHICLE (VOLKSWAGEN JETTA 2004) WAS ON THE FIRST LANE OF I-70 W. THE VEHICLE SUDDENLY LOST A CONTROL AND WENT ONTO THE SECOND LANE AND WENT BACK ONTO THE FIRST LANE. THE VEHICLE HIT THE GUARD RAIL WITH THE FRONT LEAVING 25 FEET OF THE GUARD RAIL DAMAGED; THE VEHICLE BOUNCED OFF AND STRUCK A TRUCK TRAILER WITH THE RIGHT REAR END. 2) DESPITE THE SEVERE DAMAGE ON THE FRONT (THE CONSUMER HAS PHOTOS; THE FRONT IS ALMOST GONE), NONE OF THE FRONT AIRBAGS DEPLOYED EXCEPT FOR THE PASSENGER SIDE CURTAIN. THE MANUFACTURER IS NOT WILLING TO SEND A TECHNICIAN TO INSPECT THE VEHICLE. THE CONSUMER REQUESTS FOR A THIRD-PARTY EXPERTS INSPECTION. THE CONSUMER IS WILLING TO PROVIDE THE PHOTOS OF THE DAMAGED VEHICLE TO NHTSA FOR AN ANALYSIS. *NM

NHTSA ODI #10145857

26,000 miles · Dec 16, 2005
Engine And Engine Cooling

CAR IS LOOSING COOLANT WITH NO EXTERNAL LEAKAGE. MANY PEOPLE ARE REPORTING EGR COOLER FAILURES. VW NEEDS TO HAVE A RECALL AND ADDRESS THIS ISSUE. *NM

NHTSA ODI #10145483

7,900 miles · Dec 7, 2005
Air BagsInjury

2004 VW JETTA GLI INVOLVED IN FRONTAL OFFSET COLLISION. CAR DECLARED TOTALED BY INSURANCE COMPANY. NONE OF THE SIX AIR BAGS DEPLOYED. VW HAS STATED THAT THE IMPACT DID NOT ENTER THE 60 DEGREE FIELD OF THE AIR BAG SENSOR. I WAS SIDESWIPED SENDING MY CAR INTO THE BACK OF A ROW OF PARKED CARS. I RECEIVED NECK, BACK AND WRIST …

Read full complaint

2004 VW JETTA GLI INVOLVED IN FRONTAL OFFSET COLLISION. CAR DECLARED TOTALED BY INSURANCE COMPANY. NONE OF THE SIX AIR BAGS DEPLOYED. VW HAS STATED THAT THE IMPACT DID NOT ENTER THE 60 DEGREE FIELD OF THE AIR BAG SENSOR. I WAS SIDESWIPED SENDING MY CAR INTO THE BACK OF A ROW OF PARKED CARS. I RECEIVED NECK, BACK AND WRIST INJURIES. THE CAR SHOULD STILL BE AVAILABLE AS I HAVE NOT RELEASED IT YET. I AM CONCERNED THAT THE AIR BAGS FAILED TO DEPLOY EVEN WITH THE FRONT OF THE CAR DESTROYED AND THE PASSENGER COMPARTMENT ROOF AND FLOOR BUCKLED. AT THE VERY LEAST, MY NECK INJURIES WOULD HAVE BEEN MINIMIZED IF EVEN JUST THE STEERING WHEEL AIR BAG HAD DEPLOYED. *NM

NHTSA ODI #10144677

15,000 miles · Nov 3, 2005
Electrical SystemLatches/locks/linkagesPower Train

OUR 2004 VW JETTA 1.8T HAS HAD NUMEROUS PROBLEMS FROM A CLICKING/POPPING NOISE IN THE FRONT END AT APPROXMIATELY 10,000 MILES, TO THE TRANSMISSION LOCKING UP WHILE OPERATING VEHICLE. THE CLUTCH/DISC WENT COMPLETELY OUT AT 15,000 MILES. ALL THE INTERIOR AND EXTERIOR LIGHTS WENT OUT AS MY WIFE WAS DRIVING IN THE DARK ON A NON LIT …

Read full complaint

OUR 2004 VW JETTA 1.8T HAS HAD NUMEROUS PROBLEMS FROM A CLICKING/POPPING NOISE IN THE FRONT END AT APPROXMIATELY 10,000 MILES, TO THE TRANSMISSION LOCKING UP WHILE OPERATING VEHICLE. THE CLUTCH/DISC WENT COMPLETELY OUT AT 15,000 MILES. ALL THE INTERIOR AND EXTERIOR LIGHTS WENT OUT AS MY WIFE WAS DRIVING IN THE DARK ON A NON LIT BACK ROAD TO WORK, TRANSMISSION LOCKED UP BETWEEN 3RD AND 4TH GEARS, TRANSMISSION STILL SLIPPING, BACK DOOR LOCKS DO NOT UN-LOCK WHEN REMOTE IS ACTIVATED, SERVICE DEPARTMENT HAS RE-TORQUED EVERYTHING ON VEHICLE BUT THIS HAS NOT MADE PROBLEMS GO AWAY. SINCE MAY 2005, THE SERVICE DEPARTMENT AT LOCAL VW DEALERSHIP HAS HAD MY CAR FORA TOTAL OF 62 DAYS FOR SERVICE AND IT IS STILL NOT FIXED. PROBLEMS CONTINUE TO MOUNT AND THE DEALERSHIP FOR THE MOST PART STATES "THAT THEY CANNOT REPLICATE THE PROBLEM." THE DEALERSHIP REPLACED ALL THE WHEEL BEARINGS IN THE FRONT OF THE VEHICLE AND THIS DID NOT STOP THE CLICKING/POPPING NOISE, THEY REPLACED THE CLUTCH DISC THIS DID NOT CLEAR UP THE PROBLEM, THE ELECTRICAL PROBLEM COULD NOT BE REPLICATED PER DEALERSHIP, THE ENGINE CONTINUES TO HAVE A WHISTLING NOISE, TRANSMISSION CONTINUES TO SLIP. THE DRIVER'S SIDE LEATHER SEAT HAS THE SEAMS POOPING LOOSE AND A PART OF THE FRAME IS PUSHING THROUGH THE LEATHER. TRUNK LATCH HAS BEEN REPLACED 2 TIMES. DEALERSHIP STATES CAR IS SAFE TO OPERATE, I BEG TO DIFFER!

NHTSA ODI #10141704

56,000 miles · Oct 18, 2005
Engine And Engine Cooling

2004 VOLKSWAGEN JETTA TDI. ENGINE WILL STALL AT TIMES DUE TO COOLANT LEAKING INTERNALLY INTO INTAKE MANIFOLD THROUGH FAULTY EGR COOLER. CAUSING VEHICLE TO LOSE STEERING AND BRAKE ASSIST. *JB

NHTSA ODI #10140067

10,050 miles · Oct 7, 2005
Service Brakes, Hydraulic

I RECENTLY PURCHASED A 2004 VOLKSWAGEN JETTA GLI WITH 9200 MILES. APPROXIMATELY ONE WEEK AFTER OWNING THE VEHICLE, A CLUNKING SOUND WAS COMING FROM THE REAR OF THE CAR. THE CLUNKING NOISE HAS INCREASED IN SOUND LEVEL AND SENSITIVITY TO ROAD SURFACES SINCE THEN. I TOOK THE VEHICLE IN TO BE SERVICED BY FLETCHER JONES CHICAGO VW…

Read full complaint

I RECENTLY PURCHASED A 2004 VOLKSWAGEN JETTA GLI WITH 9200 MILES. APPROXIMATELY ONE WEEK AFTER OWNING THE VEHICLE, A CLUNKING SOUND WAS COMING FROM THE REAR OF THE CAR. THE CLUNKING NOISE HAS INCREASED IN SOUND LEVEL AND SENSITIVITY TO ROAD SURFACES SINCE THEN. I TOOK THE VEHICLE IN TO BE SERVICED BY FLETCHER JONES CHICAGO VW AND WAS TOLD THAT THE BRAKE PAD IS LOOSENING IN THE CALIPER AND IS CAUSING THE CLUNKING SOUND. I WAS ALSO TOLD THAT THIS WOULD NOT BE COVERED BY MY WARRANTY AS THEY SUGGESTED THE CAR WAS STILL DRIVABLE AND THE PROBLEM WAS LIKELY DUE TO WEAR ON THE PAD. AT THE TIME OF THE SERVICE DIAGNOSIS BY FLETCHER JONES, THE CAR HAD 10,173 MILES ON THE ODOMETER. PRIOR TO PURCHASING THIS VEHICLE, IT WAS FULLY INSPECTED BY A SERVICE TECHNICIAN THAT HAS BEEN IN THE INDUSTRY FOR OVER TEN YEARS, AND WHOM I KNOW PERSONALLY. I WAS TOLD THIS VEHICLE DID NOT HAVE ANY ISSUES WITH THE BRAKES. FURTHERMORE, THE VEHICLE WAS NOT MAKING A CLUNKING SOUND WHEN I PURCHASED IT. RATHER, THE SOUND DEVELOPED OVER A WEEK AFTER I PURCHASED THE VEHICLE. \I AM CONCERNED THAT THE PART WILL FAIL AND THAT VW IS NOT GOING TO FIX IT UNDER MY WARRANTY THAT IS STATED TO COVER SUCH THINGS FOR 4 YEARS/50,000 MILES, OR WHICH EVER ONE COMES FIRST. *JB

NHTSA ODI #10139042

Official recalls

2

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V586000 · Fuel System, Diesel

Dec 15, 2004

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy: DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.