NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
455 reports56,773 miles · Jun 23, 2005
Service Brakes, HydraulicUnknown Or Other
TO WHOM IT MAY CONCERN: MY NAME IS [XXX]. I OWN A 2003 VOLKSWAGEN JETTA TDI THAT I PURCHASED NEW ON 3/10/03 FROM AUTOHAUS OF LANCASTER IN LANCASTER, PA. IT NOW HAS 56,700 MILES ON IT. (MOSTLY HIGHWAY) WHILE DRIVING ON 6/21/05, I WENT TO APPLY THE BRAKES AND THE BRAKES GOT MUSHY AND THEN GRABBED AND THE PEDAL WENT TO THE FLOOR…
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TO WHOM IT MAY CONCERN: MY NAME IS [XXX]. I OWN A 2003 VOLKSWAGEN JETTA TDI THAT I PURCHASED NEW ON 3/10/03 FROM AUTOHAUS OF LANCASTER IN LANCASTER, PA. IT NOW HAS 56,700 MILES ON IT. (MOSTLY HIGHWAY) WHILE DRIVING ON 6/21/05, I WENT TO APPLY THE BRAKES AND THE BRAKES GOT MUSHY AND THEN GRABBED AND THE PEDAL WENT TO THE FLOOR IN A SUDDEN STOP. AS IT WAS STOPPING YOU HEARD A SOUND LIKE THE VEHICLE NOW HAD AIR BRAKES. I DEPRESSED THE PEDAL AGAIN THE BRAKES LET UP. I WAS NEARLY REAR ENDED BY A TRUCK THE FIRST TIME IT HAPPENED. I PULLED OFF THE ROAD AND CALLED THE GARAGE. IT TURNED OUT TO BE A BRAKE BOOSTER. PRIOR TO THIS PROBLEM, WHILE THE VEHICLE WAS STILL UNDER WARRANTY AT 48,000 MILES, I HAD THE VEHICLE IN FOR SERVICE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. IT WAS IN BECAUSE SEVERAL TIMES I APPLIED THE BRAKES IN THE SNOW AND THE TIRES LOCKED UP. THIS VEHICLE HAS ANTI-LOCK BRAKES. AT THIS TIME THE ANTI-LOCK BRAKES DID NOT WORK. THIS HAPPENED SEVERAL TIMES. THE DEALERSHIP FOUND NO PROBLEMS. THEY CHECKED IT AND SAID ALL WAS OK. IT HAPPENED AGAIN ABOUT A WEEK AFTER I GOT IT OUT OF THE SHOP. MY CURRENT MECHANIC (ROBERTS AUTOMOTIVE) WHO SPECIALIZES IN VOLKSWAGENS MENTIONED THAT HE BELIEVES THAT TWO PROBLEMS ARE VERY LIKELY THE SAME PROBLEM. THE MECHANIC ([XXX] @ ROBERTS AUTOMOTIVE) ALSO TOLD ME THAT HE CALLED THE LOCAL DEALERSHIP (AUTOHAUS OF LANCASTER, PA) FOR THE PART, AND HE WAS TOLD THEY REPLACED 8 OF THESE BRAKE BOOSTERS IN THE LAST TWO YEARS. I ALSO TALKED TO THE SERVICE MANAGER AT AUTOHAUS. DAVE TOLD ME THEY HAVE HAD SEVERAL BRAKE BOOSTERS GO BAD ON THE TDI MODELS. THE VEHICLE IS NOW IN THE HANDS OF AUTOHAUS. IT SOUNDS TO ME LIKE THERE IS A PROBLEM WITH QUALITY AND WORKMANSHIP HERE. THIS IS A DEFINITE SAFETY ISSUE. BY SHEER LUCK I WAS NOT HIT BY THAT TRUCK. I WILL BE SENDING A SIMILAR LETTER TO VOLKSWAGEN OF AMERICA WITH MY COMPLAINT. THANK YOU FOR YOUR COOPERATION. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10126412
30,150 miles · Jun 14, 2005
Air BagsSeat BeltsSeats
I WAS DRIVING MY 2003 VW JETTA UNDER NORMAL ROAD CONDITIONS. I STOPPED AT A RED LIGHT IN AN INTERSECTION, CONTINUED WHEN IT TURNED GREEN. I HIT A SMALL SIZED POTHOLE AT THE OTHER END OF THE INTERSECTION AT SPEEDS BELOW 15MPH, WHICH CAUSED THE WRONGFUL DEPLOYMENT OF THE SIDE CURTAIN AND SEAT AIRBAGS AS WELL AS LOCKING THE SEATBEL…
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I WAS DRIVING MY 2003 VW JETTA UNDER NORMAL ROAD CONDITIONS. I STOPPED AT A RED LIGHT IN AN INTERSECTION, CONTINUED WHEN IT TURNED GREEN. I HIT A SMALL SIZED POTHOLE AT THE OTHER END OF THE INTERSECTION AT SPEEDS BELOW 15MPH, WHICH CAUSED THE WRONGFUL DEPLOYMENT OF THE SIDE CURTAIN AND SEAT AIRBAGS AS WELL AS LOCKING THE SEATBELT TENSIONER MAKING IT INOPERABLE. I INSPECTED THE VEHICLE AFTER THE INCIDENT AND FOUND NO DAMAGE WHATSOEVER TO ALL BODY PANELS AND WHEELS/TIRES. THE FOLLOWING MORNING I HAD A MECHANIC INSPECT THE CAR FOR ANY SUSPENSION OR STEERING PROBLEMS AND NONE WERE FOUND. I TOOK THE VEHICLE TO THE DEALER WHERE I PURCHASED IT TO HAVE IT FIXED UNDER WARRANTY AND THE DEALER AND VW OF AMERICA HAVE DENIED WARRANTY REPAIRS AND HAVE NOT YET DONE ANYTHING TO FIX THE PROBLEM. I DID RESEARCH ON THE INTERNET FOR SIMILAR INCIDENTS WITH THIS MAKE AND MODEL AND HAVE FOUND THAT THERE HAVE BEEN 500 SIMILAR INCIDENTS OF SPONTANEOUS AIRBAG DEPLOYMENT IN 2002-2004 VW JETTAS, GOLFS, GTI AND NEW BEETLES AROUND THE COUNTRY.
NHTSA ODI #10125313
47,300 miles · Jun 6, 2005
Engine And Engine Cooling
CAR STARED PUTTING OUT ALOT OF BLUE SMOKE FROM TAIL PIPE ON START UP AND GAS MILAGE WAS DROPPING 5-6 MPG AND I THOUGHT THAT WAS ALOT FOR A DIESEL ENGINE. CAR LOST POWER AT FREEWAY SPEEDS AND WOULD BARELY RUN. ENTIRE INTAKE SYSTEM TO THE HEAD WAS FULL BLACK STICKY CARBON CHOKING THE ENGINE FOR CLEAN AIR. INTAKE SYSTEM HAD TO BE…
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CAR STARED PUTTING OUT ALOT OF BLUE SMOKE FROM TAIL PIPE ON START UP AND GAS MILAGE WAS DROPPING 5-6 MPG AND I THOUGHT THAT WAS ALOT FOR A DIESEL ENGINE. CAR LOST POWER AT FREEWAY SPEEDS AND WOULD BARELY RUN. ENTIRE INTAKE SYSTEM TO THE HEAD WAS FULL BLACK STICKY CARBON CHOKING THE ENGINE FOR CLEAN AIR. INTAKE SYSTEM HAD TO BE COMPLETLY DISASSEMBLED (MANIFLOD,EGR VAVLE,CCV TUBE) AND CLEANED OF CARBON, WHICH BY SEARCHING THE INTERNET IS A VERY COMMON PROBLEM WITH VW TDI 1.9 ENGINE.
NHTSA ODI #10124263
26,888 miles · Jun 3, 2005
Power Train
BLOWN CLUTCH ON NEW 2003 VW JETTA TDI 1.8. FIRST OCCURANCE IN AUGUST OF 04 WITH 26,000 MILES AND AGAIN NOW IN MAY OF 05 WITH 40,500 OR 14,000 MILES TO ANOTHER BLOWN CLUTCH. I AM NOT A TEENAGE DRIVER, I AM 23 WITH EXCELLENT DRIVING SKILLS AND HAVE DRIVEN CLUTCHES ALL MY ADULT DRIVING LIFE. THERE IS SOMETHING WRONG WITH THEIR …
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BLOWN CLUTCH ON NEW 2003 VW JETTA TDI 1.8. FIRST OCCURANCE IN AUGUST OF 04 WITH 26,000 MILES AND AGAIN NOW IN MAY OF 05 WITH 40,500 OR 14,000 MILES TO ANOTHER BLOWN CLUTCH. I AM NOT A TEENAGE DRIVER, I AM 23 WITH EXCELLENT DRIVING SKILLS AND HAVE DRIVEN CLUTCHES ALL MY ADULT DRIVING LIFE. THERE IS SOMETHING WRONG WITH THEIR CLUTCH SYSTEM. I HAVE FOUND TONS OF EVIDENCE IN BULLETIN BOARDS. VW IS BLAMING THIS ON POOR DRIVING SKILLS AND I BELIEVE THIS IS A SERIOUS DEFECT THAT OCCURS EVERY 20,000 MILES. CONSUMERS LIKE ME ARE GETTIGN RIPPED OFF ON THIS ONE LEFT AND RIGHT. YOU NEED TO DO SOMETHING. THIS IS NO ISOLATED INCIDENT!
NHTSA ODI #10124085
20,000 miles · Apr 28, 2005
Air BagsCrashInjury
MOTOR VEHICLE ACCIDENT IN RESIDENTIAL AREA WITH MOVING 2003 VW JETTA AND PARKED HONDA/TOYOTA? DRIVER OF JETTA CAME AROUND THE CORNER, LOOKED DOWN & AWAY FROM THE ROAD MOMENTARILLY WHILE DRIVING APX. 30 MPH WHEN SHE HIT THE OTHER VEHICLE WITHOUT ANY BREAKING. THIS FULL FRONTAL IMPACT AND THE ENTIRE FRONT END OF THIS JETTA WAS T…
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MOTOR VEHICLE ACCIDENT IN RESIDENTIAL AREA WITH MOVING 2003 VW JETTA AND PARKED HONDA/TOYOTA? DRIVER OF JETTA CAME AROUND THE CORNER, LOOKED DOWN & AWAY FROM THE ROAD MOMENTARILLY WHILE DRIVING APX. 30 MPH WHEN SHE HIT THE OTHER VEHICLE WITHOUT ANY BREAKING. THIS FULL FRONTAL IMPACT AND THE ENTIRE FRONT END OF THIS JETTA WAS TAKEN OUT AND THE OTHER VEHICLE WAS TOTALED. NONE OF THE 4 AIRBAGS DEPLOYED. WE ARE CURRENTLY BEING TOLD "NO CHANGES OR ALTERATIONS WILL BE MADE WITH REGARD TO THE AIRBAGS".
NHTSA ODI #10118659
30,000 miles · Apr 25, 2005
Air Bags
PASSANGER'S SIDE AIRBAGS DEPLOYED FOR NO REASON WHILE VEHICLE WAS IN MOTION. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AVOIDING THE VERY REAL POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. DRIVER SUFFERED EXTREME EMOTIONAL DISTRESS AND TEMPORARY HEARING LOSS, IN ADDITON TO DAMAGE TO INTERIOR OF VEHICLE. THE VEHICL…
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PASSANGER'S SIDE AIRBAGS DEPLOYED FOR NO REASON WHILE VEHICLE WAS IN MOTION. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AVOIDING THE VERY REAL POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. DRIVER SUFFERED EXTREME EMOTIONAL DISTRESS AND TEMPORARY HEARING LOSS, IN ADDITON TO DAMAGE TO INTERIOR OF VEHICLE. THE VEHICLE WILL BE SENT TO THE DEALER IN THE AM.*AK
NHTSA ODI #10118451
80,500 miles · Apr 24, 2005
Seats
ON EARLY MORNING START-UP, THE SEAT HEATER WAS TURNED ON. WITHIN ABOUT 1 MINUTE IT BEGAN TO SMOLDER, MELTING THE SEAT FOAM CUSHION AND BURNING A HOLE IN THE UPHOLSTERY FABRIC AND MY TROUSERS. HAD I NOT QUICKLY TURNED OFF THE HEATER, IT MAY HAVE STARTED A FIRE. I CONTACTED VW OF AMERICA. THEY TOOK MY INFORMATION AND REPAIRED …
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ON EARLY MORNING START-UP, THE SEAT HEATER WAS TURNED ON. WITHIN ABOUT 1 MINUTE IT BEGAN TO SMOLDER, MELTING THE SEAT FOAM CUSHION AND BURNING A HOLE IN THE UPHOLSTERY FABRIC AND MY TROUSERS. HAD I NOT QUICKLY TURNED OFF THE HEATER, IT MAY HAVE STARTED A FIRE. I CONTACTED VW OF AMERICA. THEY TOOK MY INFORMATION AND REPAIRED IT AT THEIR EXPENSE THROUGH MY LOCAL VW DEALERSHIP. *JB
NHTSA ODI #10118351
40,000 miles · Apr 6, 2005
SeatsFire
WHILE DRIVING/PARKING DRIVER'S SEAT HEATER BURNED A HOLE IN THE SEAT WHEN IN USE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10117522
21,851 miles · Apr 6, 2005
Power Train
NORMAL DRIVING CONDITIONS CLUTCH BURNED OUT AT 21,851 MILES NEED TO REPLACE CLUTCH
NHTSA ODI #10116509
26,850 miles · Apr 6, 2005
SeatsFireInjury
ON MARCH 24,I TURNED MY SEAT WARMER TO LEVEL 2,ALL OF A SUDDEN I FELT A BURNING SENSATION. I KEPT DRIVING THINKING MAYBE I WAS BIT BY A BUG OR SOMETHING. ABOUT A MINUTE LATER,I SAW AND SMELLED ALOT OF SMOKE. I HAD TO PULL OVER AND WHEN I LOOKED DOWN AT MY SEAT,IT WAS DARK AND RAINY SO I TURNED ON MY DOME LIGHT,THERE WAS A DIME …
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ON MARCH 24,I TURNED MY SEAT WARMER TO LEVEL 2,ALL OF A SUDDEN I FELT A BURNING SENSATION. I KEPT DRIVING THINKING MAYBE I WAS BIT BY A BUG OR SOMETHING. ABOUT A MINUTE LATER,I SAW AND SMELLED ALOT OF SMOKE. I HAD TO PULL OVER AND WHEN I LOOKED DOWN AT MY SEAT,IT WAS DARK AND RAINY SO I TURNED ON MY DOME LIGHT,THERE WAS A DIME SIZE HOLE IN MY SEAT. I HAD TURNED OFF THE SEAT WARMER WHEN I REALIZED WHAT HAD HAPPENED. I GOT HOME AND THERE WAS A BURN ON THE BACK OF MY LEFT LEG. WE CONTACTED THE DEALERSHIP AND THEY FIXED OUR CAR IN ABOUT 10 DAYS. THERE HAD BEEN AN ELECTRICAL SHORT AND THEY REPLALCED THE SEAT AND FIXED THE ELECTRICAL.*AK
NHTSA ODI #10116451
NHTSA investigations
4DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.
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