NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
455 reports63,000 miles · Oct 16, 2006
Exterior Lighting
DRIVING ON THE HIGHWAY AT NIGHT I NOTICED THAT MY CRUISE CONTROL WAS INOPERATIVE. I RESEARCHED THE PROBLEM WHEN I GOT HOME ON A VW RELATED WEBSITE AND FOUND OUT THAT THIS WAS MOST LIKELY DUE TO A BRAKE LIGHT SWITCH LOCATED UNDER THE DRIVER NEAR THE BRAKE PEDAL. WHEN THE BRAKE LIGHT SWITCH IS NOT WORKING IT CAUSES THE CRUISE CO…
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DRIVING ON THE HIGHWAY AT NIGHT I NOTICED THAT MY CRUISE CONTROL WAS INOPERATIVE. I RESEARCHED THE PROBLEM WHEN I GOT HOME ON A VW RELATED WEBSITE AND FOUND OUT THAT THIS WAS MOST LIKELY DUE TO A BRAKE LIGHT SWITCH LOCATED UNDER THE DRIVER NEAR THE BRAKE PEDAL. WHEN THE BRAKE LIGHT SWITCH IS NOT WORKING IT CAUSES THE CRUISE CONTROL TO ALSO STOP WORKING. WHAT I ALSO FOUND OUT IS THAT SINCE THIS SWITCH WAS BROKEN ALL MY BRAKE LIGHTS WERE NOT FUNCTIONING. THERE WOULD HAVE BEEN NO WAY FOR ME TO BECOME AWARE THAT MY BRAKE LIGHTS WERE NOT FUNCTIONING UNLESS I HAD CONNECTED THE PROBLEM BY RESEARCHING IT ONLINE. THIS POSES A SERIOUS SAFETY RISK FOR THOSE WHO WOULD NOT ASSOCIATE A CRUISE CONTROL PROBLEM WITH THE BRAKE SWITCH AND THEREFORE BE DRIVING AROUND UNKNOWINGLY WITHOUT BRAKE LIGHTS AND COULD CAUSE AN ACCIDENT BY NOT HAVING THE PROPER BRAKE LIGHTS OPERATIONAL. FORTUNATELY IN MY SITUATION IT DID NOT RESULT IN A REAR END COLLISION. I UNDERSTAND THAT VWOFA HAS ISSUED A RECALL FOR 1999-2002 MODELS AND I HAVE A 2003 JETTA. IT FRUSTRATES ME THAT VW IS NOT RESPONSIBLE ENOUGH TO EXTEND THIS WARRANTY TO LATER MODEL YEARS AS THE PART HAS NOT CHANGED. IN MY OPINION THEY WAIT UNTIL THEY GET ENOUGH COMPLAINTS FOR THE NEWER YEARS BEFORE THEY AUTHORIZE RECALLS FOR THOSE YEARS. (THE 2004'S WILL FAIL LATER AND SO ON AND SO ON). THE PART NUMBER THAT FAILED ON MY CAR IS 1J0 945 511 C (ON MY CAR, BUT CURRENT PART NUMBER IS F REVISION). I HOPE THAT THIS COMPLAINT WILL GET VWOFA TO BE RESPONSIBLE FOR THIS SERIOUS SAFETY RELATED ISSUE. *NM
NHTSA ODI #10170893
36,022 miles · Sep 28, 2006
Power TrainVehicle Speed Control
DT*: THE CONTACT STATED WHEN THE SPEEDOMETER READ 70 MPH, THE VEHICLE WAS TRAVELING 97.3 MPH. THE DEALERSHIP DETERMINED THE GEAR BUSHING WAS BAD AND NEEDED TO BE REPLACED. THE PART NUMBER FOR THE GEAR WAS: 01M-409-187. THE PART NUMBER FOR THE BUSHING WAS: 095-409-190. THE DEALERSHIP INFORMED THE CONTACT, THE MANUFACTURER NEE…
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DT*: THE CONTACT STATED WHEN THE SPEEDOMETER READ 70 MPH, THE VEHICLE WAS TRAVELING 97.3 MPH. THE DEALERSHIP DETERMINED THE GEAR BUSHING WAS BAD AND NEEDED TO BE REPLACED. THE PART NUMBER FOR THE GEAR WAS: 01M-409-187. THE PART NUMBER FOR THE BUSHING WAS: 095-409-190. THE DEALERSHIP INFORMED THE CONTACT, THE MANUFACTURER NEEDED TO KEEP THE OLD GEAR AND BUSHING. THE CONTACT DID NOT AGREE AND WANTED THE OLD PARTS. *AK
NHTSA ODI #10169492
38,000 miles · Sep 27, 2006
Exterior Lighting
2003 VW JETTA BRAKE LIGHT SWITCH BECAME INOPERABLE. THIS CAUSED ME TO HAVE NO BRAKE LIGHTS. THIS ALMOST CAUSED AN ACCIDENT AS A PERSON TRAVELING BEHIND BE DID NOT KNOW I WAS STOPPING. EVEN MORE CONCERNING IS THERE IS NO INDICATION LIGHT TO LET THE DRIVER OF THE JETTA KNOW THIS HAS HAPPENED. VW HAD A RECALL ON THE 2002 MODEL OF …
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2003 VW JETTA BRAKE LIGHT SWITCH BECAME INOPERABLE. THIS CAUSED ME TO HAVE NO BRAKE LIGHTS. THIS ALMOST CAUSED AN ACCIDENT AS A PERSON TRAVELING BEHIND BE DID NOT KNOW I WAS STOPPING. EVEN MORE CONCERNING IS THERE IS NO INDICATION LIGHT TO LET THE DRIVER OF THE JETTA KNOW THIS HAS HAPPENED. VW HAD A RECALL ON THE 2002 MODEL OF THIS CAR FOR THIS EXACT SAME PROBLEM. WHY NOT THE 2003? IT USES THE EXACT SAME PART! TO SEE JUST HOW RAMPANT THIS PROBLEM IS JUST LOOK AT HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=1158315&PAGE=6. *NM
NHTSA ODI #10169468
110,000 miles · Sep 26, 2006
Electrical SystemFire
DT*: THE CONTACT STATED WHILE DRIVING IN A RURAL AREA GOING 50 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROAD TO CALL A TOW TRUCK. BEFORE THE CONTACT COULD GET THE CALL MADE, THE VEHICLE CAUGHT ON FIRE, AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND DETERMINED THE FIRE ORIGINATED…
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DT*: THE CONTACT STATED WHILE DRIVING IN A RURAL AREA GOING 50 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROAD TO CALL A TOW TRUCK. BEFORE THE CONTACT COULD GET THE CALL MADE, THE VEHICLE CAUGHT ON FIRE, AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE HOOD. PRIOR TO THE INCIDENT, THE CONTACT DETECTED A FAINT SMELL OF RUBBER BURNING. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT. THE DEALERSHIP WAS NOT NOTIFIED, BUT THE CONTACT PLANNED TO NOTIFY THEM SOON. UPDATED 10/17/2006 - *NM
NHTSA ODI #10169320
61,000 miles · Sep 25, 2006
Exterior Lighting
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE EPC ENGINE PROTECTION CONTROL LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS INSPECTED BY DEALER WHO DETERMINED WHEN THE EPC LIGHT ILLUMINATED; THIS WAS INDICATING THE EXTERIOR BRAKE LIGHTS WERE INOPERATIVE. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAK…
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DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE EPC ENGINE PROTECTION CONTROL LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS INSPECTED BY DEALER WHO DETERMINED WHEN THE EPC LIGHT ILLUMINATED; THIS WAS INDICATING THE EXTERIOR BRAKE LIGHTS WERE INOPERATIVE. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
NHTSA ODI #10169230
49,100 miles · Sep 21, 2006
Electrical System
DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS CROSSING THE UNITED STATES BORDER FROM CANADA DUE TO A REQUIRED CERTIFICATE OF CONFORMITY FROM VW OF AMERICA STATING THAT THE VEHICLE CONFORMED TO US FEDERAL MOTOR VEHICLE SAFETY STANDARDS, CALIFORNIA AIR EMISSION REGULATIONS AND US EPA EMISSION REGULATIONS. ACCORDING TO THE MANU…
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DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS CROSSING THE UNITED STATES BORDER FROM CANADA DUE TO A REQUIRED CERTIFICATE OF CONFORMITY FROM VW OF AMERICA STATING THAT THE VEHICLE CONFORMED TO US FEDERAL MOTOR VEHICLE SAFETY STANDARDS, CALIFORNIA AIR EMISSION REGULATIONS AND US EPA EMISSION REGULATIONS. ACCORDING TO THE MANUFACTURER, THE VEHICLE MET ALL OF THE ABOVE EXCEPT THE SPEEDOMETER MUST BE KEPT IN READING MPH (WHICH IT DOES), THE ODOMETER MUST BE LABELED (IT IS LABELED IN KM), THE DASHBOARD BRAKE WARNING LIGHT AND ANTILOCKING BRAKE SYSTEM WARNING LIGHT MUST BE MARKED BRAKE AND ABS IN LETTERS AT LEAST 1/8 OF AN INCH HIGH. THE VEHICLE'S BRAKE AND ABS INDICATORS ARE IMAGES , WHICH THE CONTACT CLEARLY UNDERSTANDS HAVING DRIVEN THE VEHICLE FOR 3 YEARS, AND THE CONTACT DID NOT UNDERSTAND HOW CHANGING THE IMAGES TO WORDS CAN SIGNIFICANTLY AFFECT THE SAFETY OF THE VEHICLE. THE COST FOR THE REPLACEMENT OF THE INSTRUMENT CLUSTER RANGES FROM $500-700. THE VEHICLE WAS A 2003 VOLKSWAGEN JETTA WAGON TDI.
NHTSA ODI #10168858
96,200 miles · Sep 17, 2006
Exterior Lighting
I PURCHASED A 2003 VW JETTA TDI WAGON ABOUT A YEAR AGO, USED. THIS CAR HAS BEEN REALLY GREAT TO ME THUS FAR, UNTIL MY GLOW PLUG LIGHT STARTED FLASHING AT ME THE OTHER DAY. AFTER CHECKING THE MANUAL, WHICH BASICALLY SAID THERE WAS AN INTERNAL ERROR, AND NOT MUCH MORE, I DECIDED TO CHECK THE INTERNET FOR MORE INFORMATION. THE S…
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I PURCHASED A 2003 VW JETTA TDI WAGON ABOUT A YEAR AGO, USED. THIS CAR HAS BEEN REALLY GREAT TO ME THUS FAR, UNTIL MY GLOW PLUG LIGHT STARTED FLASHING AT ME THE OTHER DAY. AFTER CHECKING THE MANUAL, WHICH BASICALLY SAID THERE WAS AN INTERNAL ERROR, AND NOT MUCH MORE, I DECIDED TO CHECK THE INTERNET FOR MORE INFORMATION. THE SEARCH RESULTS MENTIONED THAT IT IS MOST LIKELY A BRAKE LIGHT SWITCH PROBLEM AND EITHER THE BRAKE LIGHTS STAY ON, OR SHUT OFF COMPLETELY. SO, AFTER MY WIFE CHECKED THE BACK OF THE CAR WHILE I PRESSED ON THE BRAKES, SURE ENOUGH, MY BRAKE LIGHTS NO LONGER WORK! I CHECKED THE WEB SOME MORE, AND IT LOOKS AS IF THERE WAS A RECALL FOR 98-02 JETTAS FOR THE VERY SAME PROBLEM. BEING THAT MINE IS A 2003, MY CAR DOES NOT FALL UNDER THE RECALL! I DID SOME MORE SEARCHES, AND HTTP://FORUMS.VWVORTEX.COM I FOUND THIS THREAD, WHICH DETAILS A DIY METHOD OF REPLACING THIS $10 PART. I'D RATHER DO THIS MYSELF IF I HAVE TO PAY THE DEALERSHIP TO WHAT AMOUNTS TO AN EXTORTION FEE FOR THIS 5 MINUTE JOB. IN MY HUMBLE OPINION, I THINK VW SHOULD REPLACE THIS PART, FREE OF CHARGE. I REALLY THINK THERE SHOULD BE A RECALL ON MY JETTA MODEL BECAUSE THE FAILURE OF THE BRAKE LIGHT SWITCH COULD CAUSE A SERIOUS ACCIDENT IF PEOPLE BEHIND YOU AREN'T WARNED WHEN YOU BRAKE. THE FACT THAT THE WARNING LIGHTS DO NOT MENTION WHAT TYPE OF A PROBLEM THIS IS WOULD FURTHER LEAD TO MORE CONFUSION. THE FACT THAT THIS PROBLEM MAKES MY CAR ILLEGAL TO DRIVE BECAUSE OF THE FAILURE OF THE BRAKE LIGHTS FURTHER COMPLICATES THE PROCESS OF BRINGING IN THIS CAR TO THE DEALERSHIP. *JB
NHTSA ODI #10168460
63,300 miles · Sep 13, 2006
Visibility
I HAVE A 2003 JETTA WAGON TDI, 3.5 YEARS OLD WITH 63K MILES. I WAS DRIVING IN A NARROW RESIDENTIAL STREET WITH MY WINDOWS DOWN. I BEGAN TO RAISE THE WINDOWS AND I HEARD A LOUD POP AND A STRANGE NOISE FROM THE PASSENGER SIDE. IT TURNS OUT THE WINDOW MECHANISM HAD BROKEN AND THE WINDOW WAS HANGING THERE 1/3 CLOSE IN A STRANGE A…
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I HAVE A 2003 JETTA WAGON TDI, 3.5 YEARS OLD WITH 63K MILES. I WAS DRIVING IN A NARROW RESIDENTIAL STREET WITH MY WINDOWS DOWN. I BEGAN TO RAISE THE WINDOWS AND I HEARD A LOUD POP AND A STRANGE NOISE FROM THE PASSENGER SIDE. IT TURNS OUT THE WINDOW MECHANISM HAD BROKEN AND THE WINDOW WAS HANGING THERE 1/3 CLOSE IN A STRANGE ANGLE. I TRIED TO LOWER IT OR RAISE IT, BUT INSTEAD IT JUST WENT ALL THE WAY DOWN. THE SOUND STARTLED ME AND I MOMENTARILY SWERVED AND HIT THE CURVE. THERE WAS NO DAMAGE TO THE CAR OR OTHER PROPERTY. I HAD TO DRIVE HOME WITH WET COLD AIR BLOWING IN, WHICH WAS VERY DISTRACTING. I BELIEVE THIS IS A DANGEROUS CONDITION BOTH BECAUSE THE ORIGINAL SOUND IS STARTLING, AND BECAUSE THE CONDITION BECOMES A DISTRACTION FROM DRIVING. *JB
NHTSA ODI #10168125
47,962 miles · Aug 15, 2006
Power Train
2003 VW JETTA CLUTCH AND FLYWHEEL OUT AT 47,962 MILES. I AM AN EXPERIENCED MANUAL TRANSMISSION DRIVER. THIS IS NOT MY FAULT, AND THIS IS VERY PREMATURE FOR A CLUTCH FAILURE. THE DEALERSHIP WANTS $2088.00 PLUS TAX FOR PARTS AND LABOR. MY DEALERSHIP QUOTED ME AT $1400 BACK HOME, BUT IM STUCK IN COLORADO WAITING FOR THE CUSTOMER CA…
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2003 VW JETTA CLUTCH AND FLYWHEEL OUT AT 47,962 MILES. I AM AN EXPERIENCED MANUAL TRANSMISSION DRIVER. THIS IS NOT MY FAULT, AND THIS IS VERY PREMATURE FOR A CLUTCH FAILURE. THE DEALERSHIP WANTS $2088.00 PLUS TAX FOR PARTS AND LABOR. MY DEALERSHIP QUOTED ME AT $1400 BACK HOME, BUT IM STUCK IN COLORADO WAITING FOR THE CUSTOMER CARE TO GET BACK TO ME. EVERY INDEPENDENT MECHANIC I HAVE TALKED TO INCLUDING VW CERTIFIED; BUT NOT AFFILIATED HAVE TOLD ME THAT EVEN THE WORST CLUTCH -RIDER(WHICH I AM NOT) WOULD HAVE CLUTCH FAILURE AT ABOUT 100,000 MILES. VW IS TOO CHEAP TO SUBMIT A RECALL FOR THE CLUTCH ASSEMBLIES ON THEIR 2000-2004 VEHICLES. WITH THE VOLUME OF COMPLAINTS ALL OVER THE WEB AND EVEN ON THIS SITE, THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED, AND IM NOT JUST SPEAKING ABOUT THE EXTREMELY OUTRAGEOUS REPLACEMENT AND REPAIR COSTS. PLUS! THEY NOW USE NON- RE-SURFACE FLYWHEELS...*JB
NHTSA ODI #10165577
60,000 miles · Aug 6, 2006
Service Brakes, Hydraulic
MY WIFE'S 2003 VW JETTA TDI BRAKES WILL AGGRESSIVELY LOCK-UP WHEN LIGHTLY DEPRESSED FOR SLOWING DOWN OR COMING TO A SLOW STOP. THE PROBLEM IS INTERMITTENT AND WILL OCCUR WITHOUT WARNING. WHEN THE BRAKES LOCK UP THEY CAN ONLY BE RELEASED AFTER PLACING YOUR FOOT UNDER THE PEDAL AND FORCING THE PEDAL BACKWARDS. IN THE EVENT ANOTHER…
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MY WIFE'S 2003 VW JETTA TDI BRAKES WILL AGGRESSIVELY LOCK-UP WHEN LIGHTLY DEPRESSED FOR SLOWING DOWN OR COMING TO A SLOW STOP. THE PROBLEM IS INTERMITTENT AND WILL OCCUR WITHOUT WARNING. WHEN THE BRAKES LOCK UP THEY CAN ONLY BE RELEASED AFTER PLACING YOUR FOOT UNDER THE PEDAL AND FORCING THE PEDAL BACKWARDS. IN THE EVENT ANOTHER DIVER FOLLOWS TOO CLOSE, THE FAILURE WILL RESULT IN A REAR END COLLISION POTENTIALLY CAUSING SERIOUS INJURIES TO BOTH PARTIES. AFTER EXPERIENCING THE DEFECT THE CAR WAS IMMEDIATELY TAKEN TO THE VW DEALER FOR SERVICE AND WE RECEIVED A "NO FAULT FOUND REPORT". NOW THE PROBLEM HAS BECOME SEVERE AND IS A MAJOR SAFETY CONCERN FOR MY WIFE AND I. EARLIER THIS YEAR, THE ALTERNATOR PULLEY BEARINGS SEIZED AND THE PULLEY WAS EJECTED FROM THE ALTERNATOR CAUSING DAMAGE TO OTHER ENGINE COMPONENTS IN THE SERPENTINE SYSTEM. *NM
NHTSA ODI #10164669
NHTSA investigations
4DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.