IllustrationDT*: THE CONTACT STATED THE BRAKE LIGHT SWITCH HAD TO BE REPLACED. THERE WAS A NHTSA RECALL #06V183000 REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 01/19/07. *JB
2002 Volkswagen Jetta
Owner reports · Recalls · Investigations
More warning signs than most Jetta years
Owner complaints for the 2002 Volkswagen Jetta are substantially higher than the model-year median of 68.
About this comparison →How this year compares
Owner complaints by model year
Compare all Jetta years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1150–25K
11125–50K
9550–75K
8075–100K
63100–150K
23150K+
487 reports with mileage · 215 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports71 fire reports69 injury reports
What owners actually said
702 reportsON OCTOBER 19, 2006, WHILE DRIVING MY 2002 VOLKSWAGEN JETTA, THE ABS WARNING LIGHTS CAME ON THE DASH. ACCORDING TO THE OWNER'S MANUAL THIS INDICATED A SERIOUS PROBLEM THAT COULD EFFECT THE BRAKES ON THE CAR. ON OCTOBER 26, 2006 I TOOK THE CAR TO FISCHER'S FOREIGN CARS, INC. FOR REPAIR. THEY TOLD ME THE ABS CONTROL MODULE WAS DEF…
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ON OCTOBER 19, 2006, WHILE DRIVING MY 2002 VOLKSWAGEN JETTA, THE ABS WARNING LIGHTS CAME ON THE DASH. ACCORDING TO THE OWNER'S MANUAL THIS INDICATED A SERIOUS PROBLEM THAT COULD EFFECT THE BRAKES ON THE CAR. ON OCTOBER 26, 2006 I TOOK THE CAR TO FISCHER'S FOREIGN CARS, INC. FOR REPAIR. THEY TOLD ME THE ABS CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE COST OF THE REPAIR WAS $702.93 AND THEY SAID THERE WAS A RECALL FOR THIS PROBLEM (THEY GAVE ME A COPY OF THE RECALL LETTER FROM VOLKSWAGEN OF AMERICA INC(VOA) DATED MARCH 12, 2002) AND THAT I SHOULD FILE A CLAIM WITH VOA FOR REIMBURSEMENT. I PURCHASED THE CAR NEW ON FEBRUARY 16, 2002, AND NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM. ON NOVEMBER 4, 2006, I SENT A REGISTERED LETTER TO VOA REQUESTING REIMBURSEMENT FOR THE REPAIR COSTS. I ALSO ENCLOSED COPIES OF THE RECALL LETTER AND THE REPAIR BILL. ABOUT NOVEMBER 11, 2006, I RECEIVED A TELEPHONE CALL FROM A WOMAN AT VOA AND SHE SAID THAT THE RECALL LETTER DID NOT COVER MY CAR AND THAT BECAUSE THE FACTORY WARRANTY HAD EXPIRED IN FEBRUARY 2006, THAT VOA WOULD NOT HONOR MY REQUEST FOR REIMBURSEMENT. SHE SAID THE DECISION WAS FINAL. I CAN'T UNDERSTAND WHY THE RECALL WOULD NOT COVER MY CAR WHEN THE PROBLEM INDICATED IN THE RECALL LETTER IS THE SAME AS MINE. IT SEEMS THAT THE RECALL SHOULD HAVE INCLUDED MORE CARS WHEN IT IS OBVIOUS FROM MY DEFECTIVE ABS MODULE THAT THE PROBLEM WAS NOT CORRECTED. AT THE TIME OF THE FAILURE, MY CAR HAD 38,631 MILES ON IT. I AM CONCERNED THAT THERE ARE OTHER CARS, LIKE MINE, THAT SHOULD HAVE WHEN COVERED BY THE RECALL OR A SUBSEQUENT RECALL TO CORRECT THE DEFECTIVE ABS MODULE. I BELIEVE SOMEONE SHOULD REVISIT THIS ISSUE TO DETERMINE IF THE RECALL SHOULD BE EXPANDED TO INCLUDE MORE CARS. *JB
THE SEAT HEATER IN THE DRIVER'S SIDE OF MY 2002 JETTA BURNT THROUGH THE SEAT AND MY PANTS. I WAS STILL IN THE PARKING LOT, SO NO OTHER DAMAGE OCCURRED. THIS COULD HAVE BEEN VERY DANGEROUS IF MY WIFE OR I WAS DRIVING, OR IF THE SEAT HEATER WAS ON WHILE THE CAR WARMED UP WITHOUT US IN IT. I'M PURSUING MY OPTIONS WITH VOLKWAGEN …
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THE SEAT HEATER IN THE DRIVER'S SIDE OF MY 2002 JETTA BURNT THROUGH THE SEAT AND MY PANTS. I WAS STILL IN THE PARKING LOT, SO NO OTHER DAMAGE OCCURRED. THIS COULD HAVE BEEN VERY DANGEROUS IF MY WIFE OR I WAS DRIVING, OR IF THE SEAT HEATER WAS ON WHILE THE CAR WARMED UP WITHOUT US IN IT. I'M PURSUING MY OPTIONS WITH VOLKWAGEN AT THE MOMENT...THIS IS THE LAST STRAW, NEVER BUY A VW, ESPECIALLY A JETTA. IT HAS GIVEN US PROBLEMS FROM THE MOMENT WE BOUGHT IT NEW. *NM
FAILURE OF IGNITION COIL PACK AS DESCRIBED IN NHTSA ACTION NUMBER DP05004. COIL PACK FAILURE WAS DIAGNOSED BY DEALERSHIP SERVICE DEPARTMENT (WHERE WE HAD THE CAR TOWED AFTER IT DIED ON AN INTERSTATE HIGHWAY). THE DEALERSHIP INTENDS TO BILL ME ABOUT $700 TO REPLACE THE COIL PACK. WHEN I MENTIONED THE CUSTOMER SATISFACTION CAMP…
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FAILURE OF IGNITION COIL PACK AS DESCRIBED IN NHTSA ACTION NUMBER DP05004. COIL PACK FAILURE WAS DIAGNOSED BY DEALERSHIP SERVICE DEPARTMENT (WHERE WE HAD THE CAR TOWED AFTER IT DIED ON AN INTERSTATE HIGHWAY). THE DEALERSHIP INTENDS TO BILL ME ABOUT $700 TO REPLACE THE COIL PACK. WHEN I MENTIONED THE CUSTOMER SATISFACTION CAMPAIGN CITED IN THE ACTION SUMMARY ON YOUR WEBSITE, BOTH THE DEALERSHIP AND THE VW CUSTOMER CARE CENTER SAID THEY HAD NO INFORMATION ABOUT IT AND WOULD NOT HONOR IT. *NM
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH UNDER NORMAL ROAD CONDITIONS, THE SEAT HEATER BURNED A COUPLE OF HOLES ON THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 11/29/06. UPDATED 12/15/06 *JB
THIS IS A REPORT OF THE FAILURE OF THE BOOSTER BRAKE ON A 2002 VW TDI JETTA. THE SYMPTOMS ARE THAT WHILE APPLYING THE BRAKES, THE PEDAL WILL SUDDENLY BE SUCKED TO THE FLOOR RESULTING IN A SUDDEN STOP. THE DANGER CREATED IS OF BEING REAR-ENDED AND IS A POTENTIAL LIFE THREATENING ISSUE. THE PROBLEM IS DIFFICULT TO TROUBLE SHOOT…
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THIS IS A REPORT OF THE FAILURE OF THE BOOSTER BRAKE ON A 2002 VW TDI JETTA. THE SYMPTOMS ARE THAT WHILE APPLYING THE BRAKES, THE PEDAL WILL SUDDENLY BE SUCKED TO THE FLOOR RESULTING IN A SUDDEN STOP. THE DANGER CREATED IS OF BEING REAR-ENDED AND IS A POTENTIAL LIFE THREATENING ISSUE. THE PROBLEM IS DIFFICULT TO TROUBLE SHOOT BECAUSE IT IS INTERMITTENT. ONCE THE PEDAL IS SUCKED TO THE FLOOR IT COULD BE DAYS BEFORE IT HAPPENS AGAIN. I SEE THAT AT LEAST ELEVEN OTHER 2002 JETTA OWNERS HAVE REPORTED THE SUDDEN BRAKING PROBLEM TO NHTS, I.E. ODI ID #10103196, 10129643, 10137579, 10100576, 10058106, 10027194, 8011122, 10139134, 10086927, 8023749, 769651. IN EACH CASE, WHERE A SOLUTION IS MENTIONED, THE SOLUTION INVOLVED THE BOOSTER BRAKE. IN MY CASE THE VW DEALER, AFTER TRYING TWICE, DID NOT FIND THE SOLUTION. IT WAS AFTER INTERACTING WITH THE FOLKS AT THE VW TDI CLUB WHO EXPERIENCED THE SAME PROBLEM THAT I LEARNED THEIR SOLUTION WHICH WAS TO REPLACE THE BOOSTER BRAKE. THE VW DEALER AGREED TO REPLACE MY BOOSTER BRAKE ONLY IF I AGREED TO HOLD NO ONE OTHER THAN MYSELF RESPONSIBLE SHOULD THE REPLACEMENT NOT SOLVE THE PROBLEM AND IF THEY COULD REPLACE THE MASTER CYLINDER IN ADDITION TO THE BOOSTER BRAKE. THE REPAIR MADE OVER A YEAR AGO ON 25 OCTOBER 2005, SOLVED MY SUDDEN BRAKING PROBLEM. I SEE THAT OTHERS ON THE TDI WEB SITE ARE STILL HAVING BOOSTER BRAKE PROBLEMS AND THAT THEY HAVE BEEN UNSUCCESSFUL IN GETTING VOLKSWAGONS ATTENTION. THE HELP OF THE NHTS IS NEEDED TO RAISE THE CORPORATE CONSCIOUSNESS OF THE RIGHT FOLKS IN VW ABOUT THE BOOSTER BRAKE PROBLEM. AT A MINIMUM VW SHOULD ALERT ITS SERVICE REPAIR FOLKS TO THE SYMPTOMS AND THE SOLUTION. A RECALL TO CORRECT THE FAILED BOOSTER BRAKES IS THE DESIRED REDRESS. I STILL HAVE THE FAILED BOOSTER BRAKE AND MASTER CYLINDER AND WILL BE GLAD TO PROVIDE ALL THE PARTS TO THE NHTS FOLKS. *NM
ON 30 OCTOBER 2006, I HAD TO HAVE MY 2002 VOLKSWAGEN THAT WAS PURCHASED BRAND NEW TOWED INTO THE DEALERSHIP. MY CAR WOULDN'T START. THOUGHT IT WAS THE BATTERY, REPLACED THE BATTERY AND IT STILL WOULDN'T START. I HAD TO HAVE THE POWER WIRE TO THE STARTER REPLACED. I'M BEING TOLD BY THE DEALERSHIP THAT IT IS VERY UNCOMMON FOR …
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ON 30 OCTOBER 2006, I HAD TO HAVE MY 2002 VOLKSWAGEN THAT WAS PURCHASED BRAND NEW TOWED INTO THE DEALERSHIP. MY CAR WOULDN'T START. THOUGHT IT WAS THE BATTERY, REPLACED THE BATTERY AND IT STILL WOULDN'T START. I HAD TO HAVE THE POWER WIRE TO THE STARTER REPLACED. I'M BEING TOLD BY THE DEALERSHIP THAT IT IS VERY UNCOMMON FOR THIS WIRE TO BE REPLACED. I JUST WOULD LIKE TO KNOW FROM VOLKSWAGEN HAVE THEY RECEIVED IN OTHER COMPLAINTS. I THINK THIS IS SOMETHING OF A MANUFACTURE DEFECT. *JB
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE HIT A SMALL POTHOLE AND BOTH SIDE AIR BAGS ON THE DRIVER SIDE DEPLOYED. NO WARNING LIGHT WAS ILLUMINATED PRIOR TO THE DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO KEPT THE VEHICLE FOR ONE MONTH. THE DEALERSHIP INFORMED THE CONTACT THE MANUFACTURER WOULD SEND…
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DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE HIT A SMALL POTHOLE AND BOTH SIDE AIR BAGS ON THE DRIVER SIDE DEPLOYED. NO WARNING LIGHT WAS ILLUMINATED PRIOR TO THE DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO KEPT THE VEHICLE FOR ONE MONTH. THE DEALERSHIP INFORMED THE CONTACT THE MANUFACTURER WOULD SEND A TECHNICIAN FOR INSPECTION HOWEVER, THE CONTACT NEVER KNEW IF SUCH INSPECTION EVER HAPPENED. THE CONTACT WAS VERY CONCERNED THAT AN UNEXPECTED DEPLOYMENT COULD CAUSE A SERIOUS ACCIDENT. 1/31/2007 - *NM
VOLKSWAGEN STEERING SAFETY: THE STEERING COLUMN ON MY 2002 VW JETTA WILL NOT LOCK IN ANY REACH OR RAKE POSITION. THIS CAUSES THE STEERING COLUMN TO MOVE UP & DOWN, AND BACK & FORTH WHILE DRIVING. THIS AN EXTREMELY DANGEROUS CONDITION CAN LEAD TO SEVERAL POTENTIALLY DANGEROUS AND/OR FATAL SITUATIONS: - THE DRIVER MAY BE UNABL…
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VOLKSWAGEN STEERING SAFETY: THE STEERING COLUMN ON MY 2002 VW JETTA WILL NOT LOCK IN ANY REACH OR RAKE POSITION. THIS CAUSES THE STEERING COLUMN TO MOVE UP & DOWN, AND BACK & FORTH WHILE DRIVING. THIS AN EXTREMELY DANGEROUS CONDITION CAN LEAD TO SEVERAL POTENTIALLY DANGEROUS AND/OR FATAL SITUATIONS: - THE DRIVER MAY BE UNABLE TO SAFELY STEER THE CAR. - UNABLE TO STEER THE CAR PROPERLY, THE VEHICLE OPERATOR MAY ENDANGER HIM/HERSELF & PASSENGERS, OTHER VEHICLES PASSENGERS, PEDESTRIANS, & PROPERTY. - IN AN ACCIDENT THE DRIVER AIR BAG MAY DEPLOY IN THE WRONG POSITION (TOO HIGH, TOO LOW, TOO CLOSE, TOO FAR AWAY) RESULTING IN A POTENTIALLY SERIOUS (OR FATAL) INJURY. THE LOCAL VW PARTS DEPT SAYS NO PART IS AVAILABLE TO FIX THIS DANGEROUS CONDITION; AN ENTIRE STEERING COLUMN IS THE ONLY FIX. SUCH EXPENSE IS UNREASONABLE (SEVERAL HUNDRED DOLLARS); STEERING COLUMNS SHOULD LAST HUNDREDS OF THOUSANDS OF MILES, NOT 93,000 MILES OR FOUR YEARS. I MADE THREE GOODWILL CONTACTS WITH VAG (VOLKSWAGEN AUDI GROUP) PRIOR TO CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. MY INTENT IN CONTACTING VW WAS TO: - SEE THAT OTHER VW OWNERS WITH SIMILAR SITUATIONS MAY NOT BE AWARE THAT THE STEERING COLUMN MAY NOT BE SECURE AND SAFE. - THE ONLY CURRENT REPAIR AVAILABLE FROM VW IS AN EXCESSIVELY EXPENSIVE REPLACEMENT OF THE ENTIRE STEERING COLUMN. MANY OWNERS MAY NOT BE ABLE TO EASILY AFFORD THIS REPAIR COSTING SEVERAL HUNDRED DOLLARS. SUCH A CONDITION MAY LEAD TO ACCIDENTS, INJURIES AND POTENTIAL FATALITIES. - THE CORRECTION OF THIS CONDITION IS A POTENTIALLY INEXPENSIVE CORRECTION (A PART THAT IS PROBABLY LESS THAN 50-CENTS PER CAR). I FEEL VW SHOULD TAKE THE INITIATIVE AND CAUSE THE STEERING COLUMN SUPPLIER TO CORRECT THE PROBLEM AND ISSUE A VOLUNTARY CALL-BACK & REPAIR TO VWS HAVING SUCH A STEERING COLUMN, AT NO EXPENSE TO OWNERS, IRRESPECTIVE OF MILEAGE OR TIME SINCE PURCHASE. IN EACH OF THE 3 CASES VW SAID THE REPAIR WAS NOT UNDER WARRANTY DUE TO EXCESS MILEAGE. *NM
THE OIL PAN IS MADE OF ALUMINUM AND THE DRAIN PLUG IS METAL. WHEN MY MECHANIC CHANGED IT OUT IT WAS STRIPPED CAUSING ME TO HAVE TO PAY FOR A NEW OIL PAN, SCREW AND LABOR OF ABOUT 440.00. I AM REQUESTING A FULL REFUND AND ASKING VW TO REPLACE THE DRAIN PLAIN WITH AN ALUMINUM SCREW OR REPLACE THE OIL PAN. AFTER REVIEWING VW BLOGS …
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THE OIL PAN IS MADE OF ALUMINUM AND THE DRAIN PLUG IS METAL. WHEN MY MECHANIC CHANGED IT OUT IT WAS STRIPPED CAUSING ME TO HAVE TO PAY FOR A NEW OIL PAN, SCREW AND LABOR OF ABOUT 440.00. I AM REQUESTING A FULL REFUND AND ASKING VW TO REPLACE THE DRAIN PLAIN WITH AN ALUMINUM SCREW OR REPLACE THE OIL PAN. AFTER REVIEWING VW BLOGS OTHER CARS ARE HAVING THIS SAME ISSUE. THE SECOND THINS IS THE TRANSMISSION SERVICE. I HAD BEEN REQUESTING OVER THE LAST 3 YEARS FROM THE DEALER THAT MY TRANSMISSION BE SERVICED BUT THEY TOLD ME IT WAS NOT SERVICEABLE. EVEN MY MECHANIC WHO CALLED TO FIX THE OIL THEY ALSO TOLD HIM THAT BECAUSE MY TRANSMISSION WAS NOT CHANGING GEARS PROPERLY. HE PULLED IT ANY AND FOUND THAT THE FLUID WAS BLACK AND THE FILTER WAS CLOGGED NOT ALLOWING IN FLUID TO FLOW THROUGH. HAD I WAITED TWO WEEKS MORE I WOULD HAVE HAD TO REPLACED THE ENTIRE TRANSMISSION. ANOTHER COAST OF ABOUT 120.00...TOTAL REQUEST FROM VW IS 1000 FOR REPLACEMENT COST AND LABOR. *NM
Official recalls
507V063000 · Exterior Lighting:brake Lights:switch
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
06V183000 · Exterior Lighting:brake Lights:switch
May 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
04V584000 · Exterior Lighting:hazard Flashing Warning Lights:switch
Dec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence & remedy
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
04V096000 · Exterior Lighting:brake Lights:switch
Feb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
02V031000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Jan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence & remedy
Consequence: THIS CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04073 · Turn Signal/hazard Flasher Failure
Opened Oct 19, 2004 · Closed Dec 16, 2004
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights:switch
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:hazard Flashing Warning Lights
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.