NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
45 reportsClear category filterMileage unknown · Oct 6, 2003
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THE POWER WINDOWS AND ELECTRONIC DOOR LOCKS OF MY 2002 JETTA DOESN'T WORK ? WINDOWS WON'T OPEN AND DOORS WON'T LOCK. IT HAS TO BE DONE MANUALLY UNTIL THEY STOPPED WORKING FOR TWO MONTHS WITH NO SIGNS OR ANY WARNING. TOOK THE CAR TO THE DEALERSHIP AND SUGGESTED THAT A NEW COMFORT CONTROL CENTER MODULE IS NEEDED. SINCE THE CAR …
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THE POWER WINDOWS AND ELECTRONIC DOOR LOCKS OF MY 2002 JETTA DOESN'T WORK ? WINDOWS WON'T OPEN AND DOORS WON'T LOCK. IT HAS TO BE DONE MANUALLY UNTIL THEY STOPPED WORKING FOR TWO MONTHS WITH NO SIGNS OR ANY WARNING. TOOK THE CAR TO THE DEALERSHIP AND SUGGESTED THAT A NEW COMFORT CONTROL CENTER MODULE IS NEEDED. SINCE THE CAR IS NO LONGER UNDER WARRANTY BECAUSE IT HAD 60,000 MILES ON IT, THE PART COST $300. VW AMERICA HAS DENIED MY CLAIM AND WILL NOT ASSIST WITH THE REPAIR. THE MALFUNCTION IS BELIEVED TO BE A DEFECT ON THE ORIGINAL PART AND I'M NOT LIABLE OR HOLD RESPONSIBLE FOR ITS REPLACEMENT, SINCE THE FAILURE OF OPERATION AS IT SHOULD BE IS AT NO FAULT OR NEGLIGENCE ON MY BEHALF AS THE ORIGINAL OWNER OF THE VEHICLE. *LA
NHTSA ODI #10041334
17,445 miles · Jun 23, 2003
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WINDOWS FALL OFF OF TRACK IN DOOR. GLASS FALLS COMPLETELY INSIDE THE DOOR. THIS HAPPENED WHILE I WAS DRIVING AND IS A MAJOR SAFETY HAZARD. I WAS ENTERING A 6 LANE HIGHWAY WHEN THIS HAPPENED. IT WAS MY DRIVER SIDE FRONT DOOR. MY HUSBAND HAS HAD THIS HAPPEN ON HIS JETTA AS WELL. WE DON'T RECOMMEND JETTA'S OR VW FOR THAT MATT…
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WINDOWS FALL OFF OF TRACK IN DOOR. GLASS FALLS COMPLETELY INSIDE THE DOOR. THIS HAPPENED WHILE I WAS DRIVING AND IS A MAJOR SAFETY HAZARD. I WAS ENTERING A 6 LANE HIGHWAY WHEN THIS HAPPENED. IT WAS MY DRIVER SIDE FRONT DOOR. MY HUSBAND HAS HAD THIS HAPPEN ON HIS JETTA AS WELL. WE DON'T RECOMMEND JETTA'S OR VW FOR THAT MATTER FOR ANYTHING. WE HAVEN'T EVEN OWNED OUR CARS FOR A YEAR AND WE PURCHASED THEM ON THE SAME DAY. THEY HAVE BEEN IN THE SHOP FOR REPAIRS BETWEEN THE BOTH OF THEM 6 TIMES! 3 EACH CAR! THIS IS RIDICULOUS FOR NEW CARS AND THE WINDOWS ARE NOT SAFE IF YOU ASK ME. ACCORDING TO VW TECHNICIANS, IT IS A KNOWN ISSUE, BUT WON'T BE REPLACED UNTIL THEY BREAK. THESE WINDOWS FALLING INSIDE THE DOOR LIKE THEY DO IS A HAZARD. IF YOU ARE DRIVING IN THE RAIN OR EVEN A NICE DAY, IT IS DISTRACTING AND NOT SAFE. *NLM
NHTSA ODI #10023595
1,000 miles · May 17, 2003
Engine And Engine CoolingEquipmentPower Train
I HAD BOTH THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE WINDOW FALL INTO THE DOOR FRAME WITHIN A MATTER OF MONTHS. BOTH TIMES THE WINDOWS WERE FIXED, HOWEVER, THEY WERE RELUCTANT TO FIX THE PROBLEM AS IF IT HAD BEEN MY FAULT. I HAVE A SMALL CHILD AND I DON'T THINK HE APPRECIATES ASPHYXIATION FROM SO MUCH WIND IN HIS FACE ON TH…
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I HAD BOTH THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE WINDOW FALL INTO THE DOOR FRAME WITHIN A MATTER OF MONTHS. BOTH TIMES THE WINDOWS WERE FIXED, HOWEVER, THEY WERE RELUCTANT TO FIX THE PROBLEM AS IF IT HAD BEEN MY FAULT. I HAVE A SMALL CHILD AND I DON'T THINK HE APPRECIATES ASPHYXIATION FROM SO MUCH WIND IN HIS FACE ON THE LONG DRIVES TO THE DEALER TO BE REPLACED. THIS IS JUST ONE OF THE PROBLEMS ON THIS CAR, THE CLUTCH GETS STUCK (REPAIRED TWICE), THE SUNROOF TRIM BROKE OFF AND NEEDED TO BE REPLACED, THE ENGINE MAKES A RATTLING NOISE WHEN SHIFTING (FIXED TWICE), STEREO SYSTEM SWALLOWED MY CD (TWICE BEFORE NEW SYSTEM INSTALLED), AND AIR CONDITIONING RELEASES AN AWFUL MOLDY SMELL WHEN TURNED ON WHICH DEALER REFUSES TO ATTEMPT TO FIX. BOUGHT CAR IN VALENCIA VOLKSWAGEN IN VALENCIA, CA. SOLUTION SIMPLE, TRADED IN MY 1YR OLD CAR FOR A BETTER CAR, ONE THAT WORKS! *JB
NHTSA ODI #10018863
Mileage unknown · Dec 8, 2002
Visibility
NO SUMMARY. DT
NHTSA ODI #770593
Mileage unknown · Nov 24, 2002
Visibility
POWERED DOWN WINDOW AND IT MADE A LOUD NOISE AND FAILED TO RETURN TO THE UP POSITION. DT
NHTSA ODI #770071
Mileage unknown · Sep 17, 2002
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WHILE ROLLING PASSENGER'S WINDOW UP THERE WAS A GRINDING NOISE. WINDOW DROPPED, AND WAS UNABLE TO ROLL IT UP AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ODI #8018775
Mileage unknown · Sep 14, 2002
Visibility
UPON PURCHASING A 2002 JETTA GLS TDI 4-DOOR SEDAN (TURBO-CHARGED) ON 09/13/02 AND HAVING IT APPROX. 2 HOURS AFTER THE PURCHASE, THE PASSENGER SIDE POWER WINDOW MADE A LOUD "POP" SOUND WHEN ROLLING IT DOWN. THE WINDOW WOULD CONTINUE TO ROLL DOWN FINE BUT THE FURTHER DOWN IT WENT, THE MORE I HEARD A "CRUNCHING" SOUND. THE WINDOW…
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UPON PURCHASING A 2002 JETTA GLS TDI 4-DOOR SEDAN (TURBO-CHARGED) ON 09/13/02 AND HAVING IT APPROX. 2 HOURS AFTER THE PURCHASE, THE PASSENGER SIDE POWER WINDOW MADE A LOUD "POP" SOUND WHEN ROLLING IT DOWN. THE WINDOW WOULD CONTINUE TO ROLL DOWN FINE BUT THE FURTHER DOWN IT WENT, THE MORE I HEARD A "CRUNCHING" SOUND. THE WINDOW ENDED UP GOING ALL THE WAY DOWN INTO THE DOOR, THUS LEAVING MY CAR OPEN TO THEFT AND ANY UNFORSEEN BAD WEATHER CONDITIONS. THE WINDOW GAVE NO PRIOR INDICATION THAT THIS ISSUE WOULD OCCUR. THE WINDOW WOULD NOT ROLL UP WHATSOEVER. FROM REPORTS READ ON THE INTERNET AND AT THE NHTSA SITE, THIS IS AN AWFULLY COMMON PROBLEM THAT VW SHOULD HAVE RESOLVED A LONG TIME AGO. APPARENTLY, IT'S STILL SADLY OUTSTANDING AND NHTSA OR OTHER SIMILAR ORGANIZATION SHOULD REQUIRE VW TO FIX THIS ASAP AT NO CHARGE TO THE CUSTOMER. NLM
NHTSA ODI #767155
Mileage unknown · Aug 28, 2002
Visibility
WINDOWS SUDDENLY AND INEXPLICABLY FALL DOWN INTO DOORS. IF CHILDREN ARE IN THE CAR WHEN THIS OCCURS THIS IS A MAJOR SAFETY HAZARD (I HAVE CHILD SAFETY WINDOWS IN THE BACK SEATS OF MY CAR AND USE THEM WHEN MY NEPHEWS ARE IN THE CAR). THE CAR IS OPEN TO THEFT AND DAMAGE FROM THE ELEMENTS. THIS HAS BEEN AN ONGOING PROBLEM WITH VW…
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WINDOWS SUDDENLY AND INEXPLICABLY FALL DOWN INTO DOORS. IF CHILDREN ARE IN THE CAR WHEN THIS OCCURS THIS IS A MAJOR SAFETY HAZARD (I HAVE CHILD SAFETY WINDOWS IN THE BACK SEATS OF MY CAR AND USE THEM WHEN MY NEPHEWS ARE IN THE CAR). THE CAR IS OPEN TO THEFT AND DAMAGE FROM THE ELEMENTS. THIS HAS BEEN AN ONGOING PROBLEM WITH VW CARS AS I FOUND OUT THROUGH TALKING TO OTHER CUSTOMERS. I CONSIDER THIS TO BE A SAFETY ISSUE AND SOMETHING THE NHTSA SHOULD LOOK INTO
NHTSA ODI #766389
Mileage unknown · Aug 23, 2002
Visibility
POWER WINDOW REGULATOR FAILED, ALLOWING WINDOW TO FALL INSIDE DOOR WELL WITH NO WARNING. DEALERSHIP USED TAPE TO PULL UP WINDOW TO HOLD IT. TAPE HELD A COUPLE OF DAYS AND WINDOW FELL AGAIN WHILE RAINING AND PARKING. PART REPLACED. CURRENTLY, PASSENGER'S WINDOW DID THE SAMETHING. PART IS ON NATIONAL BACK ORDER. *AK *SL…
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POWER WINDOW REGULATOR FAILED, ALLOWING WINDOW TO FALL INSIDE DOOR WELL WITH NO WARNING. DEALERSHIP USED TAPE TO PULL UP WINDOW TO HOLD IT. TAPE HELD A COUPLE OF DAYS AND WINDOW FELL AGAIN WHILE RAINING AND PARKING. PART REPLACED. CURRENTLY, PASSENGER'S WINDOW DID THE SAMETHING. PART IS ON NATIONAL BACK ORDER. *AK *SLC
NHTSA ODI #8017079
Mileage unknown · Aug 5, 2002
Visibility
PASSENGER'S SIDE FRONT WINDOW GROUND TO A HALT THEN COLLAPSED INTO THE DOOR FRAME. WINDOW WOULD NOT COME BACK UP. DEALER REPORTS THIS IS A KNOWN ISSUE: THE TEFLON GUIDE SLEEVES BREAK, ESPECIALLY IN HOT CLIMATES, AND ALLOW THE WINDOW TO FALL INTO THE DOOR. DEALER WILL NOT REPLACE OTHER SLIDES UNTIL THEY FAIL EVEN THOUGH THE …
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PASSENGER'S SIDE FRONT WINDOW GROUND TO A HALT THEN COLLAPSED INTO THE DOOR FRAME. WINDOW WOULD NOT COME BACK UP. DEALER REPORTS THIS IS A KNOWN ISSUE: THE TEFLON GUIDE SLEEVES BREAK, ESPECIALLY IN HOT CLIMATES, AND ALLOW THE WINDOW TO FALL INTO THE DOOR. DEALER WILL NOT REPLACE OTHER SLIDES UNTIL THEY FAIL EVEN THOUGH THE VEHICLE HAS LESS THAN 1,300 MILES ON IT! DEALER CLAIMS REPLACEMENT PARTS HAVE BEEN REDESIGNED TO INCLUDE METAL REINFORCEMENT. THIS IS HUGE ISSUE, ESPECIALLY SINCE THERE IS NO WARNING BEFORE FAILURE. IN INCLEMENT WEATHER THE CAR BECOMES TOTALLY UNDRIVABLE AND CANNOT BE SECURED. OTHER MODEL YEARS, INCLUDING 2001 JETTAS HAVE THE SAME PROBLEM. PLEASE LOOK INTO THIS. VW SHOULD REPAIR ALL FOUR WINDOWS ON ALL JETTAS WITH THIS TYPE OF WINDOW GUIDE SLEEVE.
NHTSA ODI #765213
Official recalls
5Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
May 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Dec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence & remedy
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Feb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Jan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence & remedy
Consequence: THIS CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04073 · Turn Signal/hazard Flasher Failure
Opened Oct 19, 2004 · Closed Dec 16, 2004
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights:switch
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:hazard Flashing Warning Lights
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.
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