IllustrationMain screen which displays speedometer, mileage, battery charge has gone black. No home recommendations for reset have worked.
2023 Volkswagen ID.4
Owner reports · Recalls · Investigations
More warning signs than most ID.4 years
Owner complaints for the 2023 Volkswagen ID.4 are substantially higher than the model-year median of 91.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all ID.4 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 48 of 454 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 228 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
53 crash reports7 fire reports17 injury reports
Electrical System complaints
228 reportsOn 10 March 2033, our Volkswagen ID.4 caught on fire while charging on a DC fast charger. We charged on a 150kW charger (which was only giving us 20kWh) for 30 mins. We then moved the car to a 350kW charger where someone else was charging (same location) when we first arrived at the station. The fire started shortly after the ca…
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On 10 March 2033, our Volkswagen ID.4 caught on fire while charging on a DC fast charger. We charged on a 150kW charger (which was only giving us 20kWh) for 30 mins. We then moved the car to a 350kW charger where someone else was charging (same location) when we first arrived at the station. The fire started shortly after the car began charging at the second charger; the flames were shooting approximately one foot high, out of the charging port. Luckily, my husband was right there and thought/acted quickly; he stopped the charge via the EA touchscreen and removed the charging cable when the fire stopped and it was safe to do so. The lower portion of the (fast-charging) port is now damaged/burned, and a portion of it no longer exists. We attempted several times to contact Electrify America via the number listed on the charging station, but their phone number auto-hung up after certain dial prompts... So we called 911. The police and the fire department arrived soon after we called, and attempted to shut the charging station off. The fire department then (unsuccessfully) attempted to call Electrify America because they were unable to locate emergency disconnects for the charging stations. My husband was eventually able to contact Electrify America, and informed them of the situation. The police placed caution tape over the charger, and told us to head out. Q1: We don't know; VW is doing an investigation to figure this out. Q2:Our car was lit on fire. Q3: I don't know. It's in the process of being investigated, but as far as we've seen online, this is not the first vehicle to start on fire at an Electrify America charging station. Q4: The police and fire department were called to the scene. The fire department has an investigation open on this incident. The VW dealership currently has our vehicle, and told us they were going to be inspecting it as part of their investigation. Q5: No
The driver side door unlocks and opens itself while I am driving the vehicle. In addition, while I am driving, the door opening or locking mechanism (I am unsure which) can be heard moving although this does not always lead to the door opening itself.
On Saturday, February 4, 2023. At approximately 7am. I entered the vehicle to warm the car. (It was a cold day). I tried to exit the vehicle, but I could not exit the driver's side door. It was not opening. I tried many times via the door handle and the key fob. Neither worked. I then tried the passenger side door and that would…
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On Saturday, February 4, 2023. At approximately 7am. I entered the vehicle to warm the car. (It was a cold day). I tried to exit the vehicle, but I could not exit the driver's side door. It was not opening. I tried many times via the door handle and the key fob. Neither worked. I then tried the passenger side door and that would not work as well. I tried each door several times. It looked like the car's electrical or software system was not communicating my needs to the vehicle. I finally was able to roll down the driver's side window and opened the dirver's side door via grabbing the door handle from the outside. Not too sure why neither door would open to let me exit the vehicle. It was pretty scary, thinking I would not be able to exit. Not too sure what happened, but hopefully it does not happen again. So far, it has not.
The driving and center console screens were blank at vehicle start. Vehicle went into gear properly and moved without error, however, not having a 'speedometer' at this point, I chose not to drive the car until I was able to determine the best way to restore operation to the two 'screens'. Reading through several 'blogs' on th…
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The driving and center console screens were blank at vehicle start. Vehicle went into gear properly and moved without error, however, not having a 'speedometer' at this point, I chose not to drive the car until I was able to determine the best way to restore operation to the two 'screens'. Reading through several 'blogs' on this vehicle, I was able to determine how to 'reboot' the screens and restore proper operation to the 'speedometer' This vehicle is a 2023 Volkswagen ID.4, all wheel drive Pro-S model with 2814 miles on it. The date was March 16th, 2023, 7:00 AM, clear skies, 62 degrees. This is a battery electric vehicle.
The car shut down while driving. Many system warnings appeared sequentially stating that they were no longer functioning. The first to appear and remain as a warning light is the electrical system malfunction. It is currently orange, however, it turned red at one point. My car was unable to go into drive, nor reverse. I had my…
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The car shut down while driving. Many system warnings appeared sequentially stating that they were no longer functioning. The first to appear and remain as a warning light is the electrical system malfunction. It is currently orange, however, it turned red at one point. My car was unable to go into drive, nor reverse. I had my car serviced just over a month ago for a similar issue - power stopped being delivered to the wheels.
Error: Surround View which is the full 360 view camera system that is new with the 2023 Plus model didn't work the day I picked up the car. Brought it back in and they changed all the cameras and it only worked for 1 day. brought the car back in and now they say the control unit has failed and currently there is no eta on the pa…
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Error: Surround View which is the full 360 view camera system that is new with the 2023 Plus model didn't work the day I picked up the car. Brought it back in and they changed all the cameras and it only worked for 1 day. brought the car back in and now they say the control unit has failed and currently there is no eta on the part. Car has under 300 miles and i don't have the car in my possession.
Second day after purchasing the new car, WHILE DRIVING the front passenger door just swung open. I thought it was not closed properly, but it kept happening again! I took it to the dealer and was informed that they are seeing multiple cars with the same issue. It is a huge safety issue and it seems that these electronic door h…
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Second day after purchasing the new car, WHILE DRIVING the front passenger door just swung open. I thought it was not closed properly, but it kept happening again! I took it to the dealer and was informed that they are seeing multiple cars with the same issue. It is a huge safety issue and it seems that these electronic door handles cannot handle cold and keep malfunctioning. The car is at the dealer right now and VW does not have the parts to fix it or is afraid to address the issue. It's a new car, I drove it for a few days and it has been sitting at the dealer for TWO MONTHS without any resolution in sight! Please address the safety issue and ask VW to ensure it does not happen to others. On Facebook group, multiple people are affected. My dealer, Romeo of Kingston NY has multiple cars with electronic door handle issues.
Brand new ID4 2023 with 800 miles goes into park and refuses to drive because this error message pops up, "unable to start please remove charging socket" the charger is not plugged in and I was just driving on the highway when this message first appeared. Then I come to a stop and that's when the car goes into park and refuses t…
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Brand new ID4 2023 with 800 miles goes into park and refuses to drive because this error message pops up, "unable to start please remove charging socket" the charger is not plugged in and I was just driving on the highway when this message first appeared. Then I come to a stop and that's when the car goes into park and refuses to drive in the middle of a busy 4 way intersection.
Upon entering the vehicle it is displayed that there is a 12V error and that the electrical system is malfunctioning. The vehicle cannot be put into gear. Exiting the vehicle and reentering the vehicle clears the error most of the time, making it seem like this error is false. One time though this error lasted for more than 30 m…
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Upon entering the vehicle it is displayed that there is a 12V error and that the electrical system is malfunctioning. The vehicle cannot be put into gear. Exiting the vehicle and reentering the vehicle clears the error most of the time, making it seem like this error is false. One time though this error lasted for more than 30 minutes than went away. I drove the vehicle to the dealer and they confirmed the problem exists and do not know what is causing it. If this is a real error with the electrical drive train than exiting the vehicle should not clear it.
Official recalls
1326V028000 · Electrical System:propulsion System:traction Battery
Jan 21, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
26V030000 · Electrical System:propulsion System:traction Battery
Jan 21, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Consequence & remedy
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
25V836000 · Electrical System:propulsion System:traction Battery
Dec 3, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
25V434000 · Service Brakes; Suspension
Jun 30, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Additional source detail variants (2)
Suspension
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Service Brakes
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
25V120000 · Power Train:automatic Transmission:gear Position Indication (prndl); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Feb 27, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
24V875000 · Back Over Prevention: Sensing System: Camera
Nov 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
24V651000 · Structure:body:door:handle:exterior
Sep 4, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
24V643000 · Air Bags:frontal:passenger Side:inflator Module
Aug 28, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Consequence & remedy
Consequence: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagens number for this recall is 69E8.
24V344000 · Back Over Prevention:software; Electrical System:instrument Panel:speedometer/odometer; Equipment:electrical:infotainment:software
May 15, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence & remedy
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Additional source detail variants (3)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Back Over Prevention:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Electrical System:instrument Panel:speedometer/odometer
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
23V750000 · Structure
Dec 7, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Consequence & remedy
Consequence: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.
Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
22V956000 · Electrical SYSTEM:12V/24V/48V Battery:cables
Dec 29, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.
Consequence & remedy
Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash. A short circuit also increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.
22V830000 · Electrical System:propulsion System:traction Motor
Nov 9, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Consequence & remedy
Consequence: Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
22V823000 · Back Over Prevention:display Function
Nov 2, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ24010 · Inadvertent Door Opening
Opened May 16, 2024 · Closed Nov 4, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.