NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
55 reportsClear category filterMileage unknown · Jul 17, 2024
Electrical SystemUnknown Or Other
My backup camera does not work and hasn't worked for almost a year. There is no solution, and it just now got recalled today, but there is no fix. It is incredibly dangerous to drive this car with the reduced size of the rear window plus wide, oversized quarter panels, and no backup camera. Add to this the fact that my driver'…
Read full complaint
My backup camera does not work and hasn't worked for almost a year. There is no solution, and it just now got recalled today, but there is no fix. It is incredibly dangerous to drive this car with the reduced size of the rear window plus wide, oversized quarter panels, and no backup camera. Add to this the fact that my driver's side door doesn't open. Not when I'm trying to get in to it and often when I'm trying to get out. I climb over the passenger seat every single time I want to get into the car and sometimes when I want to get out.
NHTSA ODI #11602843
Mileage unknown · Jul 15, 2024
Back Over PreventionElectrical SystemLane Departure
While driving on the rt 84 near Hartford CT on July 13th the screen for the car went black and was not usable for some time until it restarted/reset, during this period there was no access to ADAS settings and the parking camera and sensors would not have been usable. This disruptive crash also makes for a dangerous situation wh…
Read full complaint
While driving on the rt 84 near Hartford CT on July 13th the screen for the car went black and was not usable for some time until it restarted/reset, during this period there was no access to ADAS settings and the parking camera and sensors would not have been usable. This disruptive crash also makes for a dangerous situation where navigation guidance is suddenly no longer available.
NHTSA ODI #11602388
34,000 miles · Jun 28, 2024
Electrical System
The contact owns a 2022 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the charging indicator message displayed on the instrument panel, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle continued to indicate that it was conn…
Read full complaint
The contact owns a 2022 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the charging indicator message displayed on the instrument panel, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle continued to indicate that it was connected to a charging station and being charged, preventing the vehicle from restarting. The charging warning light was illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that assistance could not be provided because the dealer was unable to duplicate the failure. The failure mileage was 34,000.
NHTSA ODI #11597463
Mileage unknown · Jun 3, 2024
Electrical System
The window is going down when I am trying to close the window. somehow the car is trigerring pinch protection on daily uses and keep opening the window down ! I have video i want to share but i cannot upload videos here
NHTSA ODI #11592040
Mileage unknown · May 23, 2024
Electrical SystemEngine
The Marin Volkswagen dealer informs me that the JX4 electric drive motor, control electronics 2 and high voltage control module on my 2023 Volkswagen ID.4 all failed and need to be replaced. I am informed that a Volkswagen field representative went out to the Marin dealership and confirmed the necessity of these repairs. On [X…
Read full complaint
The Marin Volkswagen dealer informs me that the JX4 electric drive motor, control electronics 2 and high voltage control module on my 2023 Volkswagen ID.4 all failed and need to be replaced. I am informed that a Volkswagen field representative went out to the Marin dealership and confirmed the necessity of these repairs. On [XXX], 2024, I was driving in the fast lane of [XXX] at a speed of somewhere between 65 /70 miles per hour when I heard a loud "pop" sound and a warning appeared on my dashboard indicating a system failure and warning me to immediately pull over. I had lost all motor power and had to use whatever remaining momentum I had to immediately get over to the right hand shoulder in rush hour traffic. Mine and the safety of all other drivers in the area were compromised because I could have been rear-ended at high speed if I had instead hit my brakes and lost momentum in getting over to the shoulder. I was lucky to have reacted in the manner that I did in maintaining my remaining momentum. There was a very minimal shoulder available for me to pull off on. A Marin County sheriff was able to pull up behind me with flashing lights to warn drivers in the right lane to steer clear and avoid my vehicle. I had the vehicle towed to the nearest VW dealership. I had charged the car at an Electrify America station in San Francisco about an hour prior to the incident and the car had sufficient battery power (approx. 80%). I had no prior indicators that there was any problem with the vehicle. At the time of the incident, I had previously received all software updates and had the 30K maintenance service on [XXX], 2023 at Dirito Bros. Volkswagen in Walnut Creek, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11590449
24,000 miles · Apr 11, 2024
Electrical System
The contact owns a 2022 Volkswagen ID.4. The contact stated while driving at approximately 50 MPH, the instrument panel turned off and was completely black. The contact stated that the driver assistance systems and the speedometer were unavailable. The vehicle was taken to the dealer where the failure was not duplicated. The veh…
Read full complaint
The contact owns a 2022 Volkswagen ID.4. The contact stated while driving at approximately 50 MPH, the instrument panel turned off and was completely black. The contact stated that the driver assistance systems and the speedometer were unavailable. The vehicle was taken to the dealer where the failure was not duplicated. The vehicle was not repaired. The failure recurred and the vehicle was taken to the same dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 24,000.
NHTSA ODI #11582400
Mileage unknown · Feb 15, 2024
Electrical System
While driving the vehicle, the digital speedometer, instrument panel, and entertainment system will completely turn off and reset. This happens rarely, but has happened several times. The photo I am uploading is of the instrument panel immediately after it reset. The speedometer is a different color than usual and the entertai…
Read full complaint
While driving the vehicle, the digital speedometer, instrument panel, and entertainment system will completely turn off and reset. This happens rarely, but has happened several times. The photo I am uploading is of the instrument panel immediately after it reset. The speedometer is a different color than usual and the entertainment system is asking to log in again.
NHTSA ODI #11572246
Mileage unknown · Feb 1, 2024
Electrical SystemExterior LightingForward Collision Avoidance
The vehicle’s forward collision warning, the land departure warning, the rear cross traffic warning, the blind spot monitoring have all been having issues since the first week of the car. I’ve taken the car into the shop over 10 times since the summer of 2022 on initial purchase. Each time the vehicle comes in and Volkswagen say…
Read full complaint
The vehicle’s forward collision warning, the land departure warning, the rear cross traffic warning, the blind spot monitoring have all been having issues since the first week of the car. I’ve taken the car into the shop over 10 times since the summer of 2022 on initial purchase. Each time the vehicle comes in and Volkswagen says they cannot fix it and a future update is coming and will fix it. The update finally has come and the vehicle has all of the same problems and more. These cars are really dangerous to drive, please recall them off the road. You have a bunch of people driving malfunctioning vehicles.
NHTSA ODI #11569294
Mileage unknown · Jan 24, 2024
Electrical SystemFuel/propulsion System
CAr failed to move - twice. Taken to dealership twice. Dealership refuses to acknowledge ana address problem, even though online forums reveal that this is a common problem.
NHTSA ODI #11567538
Mileage unknown · Dec 28, 2023
Electrical SystemStructure
The passenger door opened on its while the car was coming to a stop. Then a few other occasions same issue. The vehicle had the recall completed and the issues still persist with the car. I did record on a separate incident when the wheel was engaged in reverse where the door opens couple times by itself.
NHTSA ODI #11562445
Official recalls
7Feb 27, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Sep 4, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
May 15, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence & remedy
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Additional source detail variants (3)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Back Over Prevention:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Electrical System:instrument Panel:speedometer/odometer
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Jun 21, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
May 3, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Nov 2, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Oct 12, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24010 · Inadvertent Door Opening
Opened May 16, 2024 · Closed Nov 4, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Illustration