NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
40 reportsClear category filter88,000 miles · Oct 2, 2019
Engine
2 YEARS AFTER PURCHASING MY CAR BRAND NEW THE COOLANT LEVEL WAS LOW. AFTER CALLING THE DEALERSHIP THEY INSTRUCTED ME TO TOP OFF THE RESERVOIR WITH DISTILLED WATER. IN FEBRUARY OF 2019 I HAD THE CAR IN FOR GENERAL SERVICE INCLUDING A COOLANT FLUSH AT A PRIVATE, LICENSED, VW MECHANIC. HE DISCOVERED MY WATERPUMP/THERMOSTAT HOUSING …
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2 YEARS AFTER PURCHASING MY CAR BRAND NEW THE COOLANT LEVEL WAS LOW. AFTER CALLING THE DEALERSHIP THEY INSTRUCTED ME TO TOP OFF THE RESERVOIR WITH DISTILLED WATER. IN FEBRUARY OF 2019 I HAD THE CAR IN FOR GENERAL SERVICE INCLUDING A COOLANT FLUSH AT A PRIVATE, LICENSED, VW MECHANIC. HE DISCOVERED MY WATERPUMP/THERMOSTAT HOUSING WAS LEAKING AND LIKELY HAD BEEN FOR A LONG TIME. HE REPLACED THE ASSEMBLY AND FILLED THE CAR WITH NEW COOLANT. IN AUGUST OF 2019 I DISCOVERED ONCE AGAIN MY COOLANT LEVEL WAS LOW. UPON INSPECTING UNDERNEATH MY CAR I FOUND DRIED COOLANT ON MY OIL PAN. MY MECHANIC IS AGAIN TELLING ME THE WATERPUMP/THERMOSTAT HOUSING IS LEAKING AND WILL NEED TO BE REPLACED. NOTHING HAS BEEN DONE TO THE CARS COOLING SYSTEM AND DRIVING HABITS HAVE NOT CHANGED OVER THE LIFETIME OF THIS CAR. THE MECHANIC POINTED TO A POORLY DESIGNED SEAL ON THE THERMOSTAT HOUSING WHERE THE LEAK OCCURED. THE REPLACEMENT HOUSING APPEARED SIMILAR IN DESIGN. THIS IS A WIDELY REPORTED ISSUE, A SLOW COOLANT LEAK, ON 2015+ VW GOLFS, GTIS, AND RS AND IN EXTREME CASES CAN LEAD TO AN OVERHEATED AND RUINED ENGINE. THE FIRST INCIDENT OCCURRED AT ROUGHLY 60,000 MILES, OUTSIDE OF THE FACTORY WARRANTY. THE 2ND INCIDENT OCCURRED AT ROUGHLY 88,000 MILES.
NHTSA ODI #11265655
26,000 miles · Sep 5, 2019
Electrical SystemEngineSteering
POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.
NHTSA ODI #11253334
67,500 miles · Jul 15, 2019
Engine
WHILE DRIVING, THE CEL CAME ON. WE HAD THE CAR SCANNED FOR CODES. RESEARCHING THE CODES, WE BELIEVED THE ISSUE TO BE CRANK WALK. WE TOOK THE CAR TO A LOCAL SHOP WHO CONFIRMED THAT THRUST WASHERS HAD DISLODGED AND BEGUN DETERIORATING. THIS IS ESSENTIALLY A CATASTROPHIC FAILURE AS THE CAR CANNOT BE DRIVEN WITHOUT CAUSING SIGNI…
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WHILE DRIVING, THE CEL CAME ON. WE HAD THE CAR SCANNED FOR CODES. RESEARCHING THE CODES, WE BELIEVED THE ISSUE TO BE CRANK WALK. WE TOOK THE CAR TO A LOCAL SHOP WHO CONFIRMED THAT THRUST WASHERS HAD DISLODGED AND BEGUN DETERIORATING. THIS IS ESSENTIALLY A CATASTROPHIC FAILURE AS THE CAR CANNOT BE DRIVEN WITHOUT CAUSING SIGNIFICANT FURTHER DAMAGE TO THE ENGINE. MOST COST EFFECTIVE SOLUTION IS TO REPLACE THE ENGINE ($3500 + LABOR). WE HAVE SPOKEN WITH VW AND PRESENTED THEM WITH 17 OTHER CASES OF THE SAME FAILURE SINCE 1/1/2019, BUT THEY ARE UNWILLING TO WORK WITH US SINCE WE DID NOT GO TO A VW DEALERSHIP. THE VW DEALERSHIP LABOR RATE IS ~50% MORE EXPENSIVE THAN OUR SHOP WHICH IS EQUALLY AS QUALIFIED TO IDENTIFY AN ISSUE SUCH AS THIS. VW EXECUTIVE GROUP ADVISED ME THAT IF WE TOOK THE CAR TO A DEALERSHIP SO THEY COULD DIAGNOSE THE ISSUE, THERE WOULD BE POTENTIAL FOR GOOD FAITH ASSISTANCE BUT NOTHING IS GUARANTEED. THAT WOULD REQUIRE US BEING PREPARED TO TAKE ON UPWARDS OF $1000 ADDITIONAL EXPENSE FOR THE SAME REPAIR PROCESS. THIS EXPECTATION IS UNREASONABLE AND THIS TYPE OF FAILURE, WITH THE FREQUENCY WE'VE BEEN ABLE TO SEE INDICATES A SERIOUS ENGINEERING FLAW THAT IS COSTING OWNERS EXCESSIVE AMOUNTS OF MONEY FOR REPAIR ALMOST IMMEDIATELY AFTER THE WARRANTY HAS EXPIRED.
NHTSA ODI #11231962
Mileage unknown · Jan 6, 2019
EnginePower TrainCrash
MY CAR STARTS TO FEEL LIKE IT'S GOING TO DIE OUT. THERE IS A TICKING COMING FROM THE ENGINE THAT COMES AND GOES WHEN IDLED. I'VE INFORMED THE DEALERSHIP BUT THEY CAN'T SEEM TO FIND WHAT THE TICKING NOISE IS.
NHTSA ODI #11165476
60,673 miles · Dec 26, 2018
Engine
I AM WRITING ABOUT MY 2015 VW GTI. I AM THE SECOND OWNER OF THIS CAR. LIKE MOST GTI OWNERS, I THOUGHT THAT IT WAS A GREAT CAR. I AM THE 2ND OWNER OF THIS CAR, AND I PURCHASED THE CAR ABOUT 18 MONTHS AGO WHEN IT HAD ABOUT 25,000 MILES ON IT. OVER THE PAST YEAR, I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKAGE FROM THE CAR. THIS P…
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I AM WRITING ABOUT MY 2015 VW GTI. I AM THE SECOND OWNER OF THIS CAR. LIKE MOST GTI OWNERS, I THOUGHT THAT IT WAS A GREAT CAR. I AM THE 2ND OWNER OF THIS CAR, AND I PURCHASED THE CAR ABOUT 18 MONTHS AGO WHEN IT HAD ABOUT 25,000 MILES ON IT. OVER THE PAST YEAR, I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKAGE FROM THE CAR. THIS PAST WEEK, THE CHECK ENGINE LIGHT WENT ON AGAIN. THE ATTACHED RECORDS SHOW ALL THE ROUTINE CARE AND SPECIAL CARE THAT I HAD TO GIVE THIS CAR DURING THE PAST YEAR. I TOOK THE CAR BACK TO THE SAME DEALERSHIP AND THE DEALERSHIP FOUND PIECES OF PISTONS AND THE PISTON RING IN THE OIL DRIP PAN. THE PAPER WORK IS ATTACHED ALONG WITH A PICTURE. WHO EVER HEARD OF PISTONS FALLING APART IN A CAR THAT WAS WELL TAKEN CARE OF AND WITH ONLY 60,000 MILES? THIS IS PREPOSTEROUS. THE TECHNICIAN AT THE DEALERSHIP INDICATED THAT THIS WAS THE THIRD CAR THIS YEAR ON WHICH HE WORKED WITH THE SAME PROBLEM. THE CAR NEEDS A NEW ENGINE TO A COST OF AT LEAST $10,000. THE CAR IS NOT DRIVABLE ANYMORE AS IT HAS NO ACCELERATION. THE CAR IS WORTHLESS UNLESS SOMEONE WANTS TO PUT IN A NEW ENGINE. I AM SENDING THIS NOTE TO VARIOUS GOVERNMENT AGENCIES TO NOTIFY THEM OF THIS OBVIOUSLY DEFECTIVE CAR. IF I FIND OUT THAT OTHER CARS ARE HAVING THIS PROBLEM SUGGESTING A PATTERN OF DEFECTS COVERED UP BY THE MANUFACTURER, I WILL HIRE A LAWYER AND SEEK LEGAL REDRESS. IN THE MEANTIME, AS AN AVERAGE WORKER WHO WORKS FOR A LIVING, I AM OFF TO BUY A NEW CAR AT A HONDA DEALERSHIP WHICH HOPEFULLY WILL BE MORE RELIABLE. THIS WILL SET ME BACK AN ENORMOUS AMOUNT OF MONEY WHICH I CANNOT AFFORD, ESPECIALLY SINCE I STILL HAVE PAYMENTS TO MAKE ON THE 2015 GTI WHICH RIGHT NOW IS COMPLETELY WORTHLESS. *TR
NHTSA ODI #11163590
19,000 miles · Sep 4, 2018
Engine
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE CONTACT STATED THAT THERE WAS A DRASTIC LOSS OF ENGINE POWER, METAL WAS EXTRACTED FROM THE EXHAUST MANIFOLD, AND THERE WAS EXCESSIVE SMOKE AND OIL. THE DEALER (FOX VOLKSWAGEN OF ROCHESTER HILLS, 773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) DIAGNOSED THAT THE TURB…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE CONTACT STATED THAT THERE WAS A DRASTIC LOSS OF ENGINE POWER, METAL WAS EXTRACTED FROM THE EXHAUST MANIFOLD, AND THERE WAS EXCESSIVE SMOKE AND OIL. THE DEALER (FOX VOLKSWAGEN OF ROCHESTER HILLS, 773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #11124400
23,000 miles · May 15, 2018
EnginePower Train
FIRST ISSUE I HAD WAS ABOUT TWO YEARS AFTER PURCHASING MY VEHICLE WAS WITH MY GEAR BOX. I HAVE AN AUTOMATIC "DSG" TRANSMISSION WHICH BEGAN GIVING AN ERROR LIGHT TELLING ME TO TAKE MY CAR TO SERVICE IMMEDIATELY. I TOOK IT TO MY LOCAL VOLKSWAGEN DEALER WHICH ENDED UP REPLACING THE WHOLE BOX UNIT DO TO AN ELECTRICAL SENSOR NOT READ…
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FIRST ISSUE I HAD WAS ABOUT TWO YEARS AFTER PURCHASING MY VEHICLE WAS WITH MY GEAR BOX. I HAVE AN AUTOMATIC "DSG" TRANSMISSION WHICH BEGAN GIVING AN ERROR LIGHT TELLING ME TO TAKE MY CAR TO SERVICE IMMEDIATELY. I TOOK IT TO MY LOCAL VOLKSWAGEN DEALER WHICH ENDED UP REPLACING THE WHOLE BOX UNIT DO TO AN ELECTRICAL SENSOR NOT READING WHEN I'D ENGAGE INTO DRIVE. I WAS UNDER WARRANTY SO IT WAS COST FREE BUT ANOTHER YEAR LATER THE SAME ERROR IS COMING OUT AND WAS TOLD IT WOULD HAVE TO BE REPLACED AGAIN BUT I'M NO LONGER UNDER WARRANTY SO I'D HAVE TO PAY. I FEEL THAT'S PRETTY UNFAIR AND UNACCEPTABLE KNOWING ITS HAPPEN ONCE AND WAS REPLACED BY PROFESSIONALS YET I'M STUCK WITH THE SAME SITUATION. I FEEL THIS PART SHOULD HAVE CAME WITH SOME SORT OF GUARANTEE AFTER BEING REPLACED. I GOT THIS CAR IN NOVEMBER OF 2015 AND IT'S PRETTY SAD THAT IN UNDER 4 YEARS I'M EXPERIENCING THIS SCENARIO. NOW I FEAR OF DRIVING KNOWING THAT ERROR WILL COME ON AT SOME POINT OR WORSE SOMETHING HAPPEN WITH MY GEARS AND THE CAR BE PUT IN ANOTHER GEAR AT RANDOM. AND NOW I'M BEING PLACED IN ANOTHER SITUATION IN WHICH MY WATERPUMP IS LEAKING COOLANT WHICH I FIND VERY UPSETTING KNOWING VOLKSWAGEN HAD THIS SAME ISSUE WITH THE 201-2014 GTI MK6 AND HAD A RECALL YET IT SEEMS THE PROBLEM CONTINUES WITH THE FOLLOWING GENERATION. AND IT'S SAD TO SAY BUT I'M AT THE POINT OF CALLING CORPORATE AND SEEING WHAT THEY CAN DO BECAUSE I HAVEN'T EVEN HIT 50,000 MILES AND THIS IS HAPPENING. AND BOTH OF THIS PARTS ARE PRETTY PRICEY WHEN IT COMES TO LABOR. AT THIS POINT I CAN ONLY HOLD OFF AND SAVE TO HOPEFULLY GET THE WATER PUMP REPLACED BUT AS FAR AS FOR THE TRANSMISSON ISSUE I'LL WAIT TO SEE WHAT CAN BE DONE BECAUSE I FEEL THAT SHOULD BE RESOLVED BY VOLKSWAGEN.
NHTSA ODI #11094059
18,050 miles · Feb 7, 2018
EngineFire
ON 12/20/2017, ENGINE FAILED @ 18050 MILES AND CAUSED INSTANTANEOUS LOSS OF POWER IN TRAFFIC. ENGINE FAILED DIRECTLY OFF LAKESHORE DRIVE IN CHICAGO, WHICH HAS NO SHOULDER. A STRONG SMELL OF BURNING PLASTIC AND RUBBER WAS EMANATING FROM THE ENGINE COMPARTMENT AFTER THE BREAKDOWN. VEHICLE WAS TOWED INTO DEALERSHIP AND REPAIR…
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ON 12/20/2017, ENGINE FAILED @ 18050 MILES AND CAUSED INSTANTANEOUS LOSS OF POWER IN TRAFFIC. ENGINE FAILED DIRECTLY OFF LAKESHORE DRIVE IN CHICAGO, WHICH HAS NO SHOULDER. A STRONG SMELL OF BURNING PLASTIC AND RUBBER WAS EMANATING FROM THE ENGINE COMPARTMENT AFTER THE BREAKDOWN. VEHICLE WAS TOWED INTO DEALERSHIP AND REPAIR TOOK 40 DAYS, AS ENGINEERS IN GERMANY HAD TO BE CONSULTED ON THE PROPER REPAIR METHOD. SERVICE ADVISOR INFORMED ME HE WAS "SURPRISED THEY DIDN'T PUT A NEW ENGINE INTO THE VEHICLE". UPON THE VEHICLES RETURN TO US, ON THREE SEPARATE OCCASIONS THE VEHICLE REVS DROPPED SUDDENLY AND WE EXPERIENCE A SEVERE DROP IN ENGINE POWER FOR 2-3 SECONDS, ONCE WHILE TURNING AND TRAFFIC WAS HEADING TOWARDS OUR CAR. VEHICLE WAS RETURNED TO DEALER FOR FURTHER REPAIR BUT NO ISSUES WERE FOUND AND WE WERE ASKED TO TRY TO GET VIDEO RECORDINGS OF THE ISSUE. TO DATE THE VEHICLE HAS BEEN OUT OF SERVICE FOR 45 DAYS, AND THE ISSUE ALMOST RESULTED IN CAUSING AN ACCIDENT.
NHTSA ODI #11071547
63,000 miles · Nov 5, 2017
Engine
WATWR PUMP IS LEAKING. THERE WAS A RECALL ON 2011-2014 AND OBVIOUSLY STILL NOT FIXED MY VEHICLE HAS 63K AND NOW WATER PUMP IS LEAKING IN SAME MANNER THE 2011-2014 ARE WHICH WAS RECALLED.
NHTSA ODI #11043353
18,600 miles · Aug 2, 2016
EnginePower Train
THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTIN…
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THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTING THE VEHICLE FROM ACCELERATING. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN TRAFFIC, WHILE IN MOTION AND WHILE ACCELERATING. MOST RECENTLY WHILE ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY THE CLUTCH PEDAL STUCK TO THE FLOOR, THIS NEARLY FORCED ME TO TAKE EVASIVE STEPS INTO A CONSTRUCTION ZONE. AFTER THIS INCIDENT I BROUGHT THE VEHICLE TO THE VOLKSWAGEN DEALERSHIP FOR DIAGNOSIS AND SERVICE. I HAVE HEARD OF SEVERAL ALARMINGLY SIMILAR REPORTS FROM OTHER 2015 GTI OWNERS WHERE THE CAUSE OF THE ISSUE WAS A FAILED ENGINE BEARING THAT RESULTS IN SIDE-TO-SIDE CRANKSHAFT MOVEMENT IN THE ENGINE.
NHTSA ODI #10892628
Official recalls
6Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Aug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Additional source detail variants (2)
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Sep 7, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence & remedy
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Additional source detail variants (2)
Fuel System, Gasoline
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Engine And Engine Cooling:exhaust System:emission Control
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Apr 17, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.
Jan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Jul 7, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Golf and GTI vehicles manufactured January 27, 2014, to May 12, 2014. In the affected vehicles, the stabilizer link fasteners may come loose and possibly interfere with the steering of the vehicle.
Consequence & remedy
Consequence: A loose stabilizer link may interfere with the vehicle's steering, requiring additional effort to control the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the front stabilizer links, free of charge. The recall began in July 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 40K9/1W.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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