2005 Volkswagen Golf

CAR WAS DRIVEN ON A HIGHWAY, APPROX 60 MPH WHEN A CLUNK WAS HEARD FROM THE FRONT SUSPENSION AND SOUND OF METAL FALLING ON THE ROAD. CAR IMMEDIATELY STARTED SHAKING AND PULLING STRONGLY TO THE RIGHT. WHEN THE VEHICLE WAS RAISED UP AND EXAMINED IT WAS FOUND THAT THE RIGHT FRONT SUSPENSION SPRING HAS BROKEN AND COUPLE OF COILS HAVE FALLEN OFF. CAR IN QUESTION IS 2005 VW GOLF, 55000 MILES. VW OF AMERICA WAS CONTACTED AND THEY HAVE DENIED ANY HELP CLAIMING VEHICLE IS OUT OF WARRANTY. IS NOT THIS A SAFETY ISSUE? *TR

THE AIRBAG LIGHT HAS TURNED ON FOR THE SECOND TIME, REDERING THE AIRBAGS USELESS. I HAVE HAD THE AIRBAGS REPLACED ONCE WITHIN THE LAST YEAR AND A HALF BECAUSE OF THE SAME ISSUE. I WAS NEVER IN AN ACCIDENT AND I NEVER HIT ANYTHING TO CAUSE THE SENSOR TO TRIGGER. THIS SEEMS TO BE A FAULTY PART THAT HAS PROBLEMS WITH RELIABILITY NOW AND THE BAGS DO NOT DEPLOY WHEN THEY ARE NEEDED. THE FIRST TIME THIS HAPPENED, THE CAR WAS STILL UNDER WARRANTY. THE CAR IS NOW 3 MONTHS OR 4,000 MILES OUT OF WARRANTY. I AM TO GET INTO AN ACCIDENT THE BAGS WILL NOT DEPLOY NOW. I HAVE DONE NOTHING OUTSIDE THE REALM OF NORMAL DRIVING. WHEN THE PARTS WERE REPLACED THE FIRST TIME, THE DEALERSHIP KEPT THE OLD PARTS. I HAVE NOT TAKEN THIS ONE IN YET AS I CANNOT AFFORD TO PAY FOR THE COST OF THIS VERY EXPENSIVE REPAIR AT THIS TIME. *TR

2005 VW GOLF GLS. 77,661 MILES. WARRANTY ONLY COVERS 50,000. COULD NOT AFFORD $3,300 FOR EXTENDED WARRANTY. NO REPAIRS UNTIL NOW. PASSENGER SEAT INFREQUENTLY USED. "CHECK ENGINE" LIGHT CAME ON. A FEW MINUTES LATER "CHECK ENGINE" LIGHT WENT OUT AND THE "AIRBAG INDICATOR" LIGHT CAME ON. DEALERSHIP CHARGED ME $99.50 FOR DIAGNOSTIC TEST. RESULT:WIRING CHASSIS TO PASSENGER SIDE HAD VERY HIGH RESISTANCE READING AND REPLACEMENT WAS REQUIRED FOR THE CHASSIS AND AIRBAG (650.00). NEEDED CAR INSPECTION THIS MONTH. DEALERSHIP STATED THAT THE ERROR MAY BE UNTRUE. THEY ERASED THE ERROR AND STATED THAT IF THE INDICATOR DID NOT REAPPEAR, THEN THERE WAS NOT A PROBLEM. IF IT DID, THEN THE REPAIR WAS MANDATORY TO PASS STATE INSPECTION AND PROVIDE ACCEPTABLE SAFETY FOR PASSENGER. DRIVING HOME FROM DEALERSHIP LIGHT DID NOT APPEAR SO I HAD STATE INSPECTION. PASSED STATE INSPECTION. CALLED DEALERSHIP AND VW AND ASKED FOR REIMBURSEMENT SINCE THIS WAS A FAULTY ERROR. DEALERSHIP AND VW CUSTOMER CARE WOULD NOT REFUND THE DIAGNOSTIC COST OR ACKNOWLEDGE THAT THERE MAY BE AN ISSUE WITH THE AIRBAG SYSTEM. NOW I AM WONDERING IF THE ERROR IS LEGITIMATE AND ALSO IF MY AIRBAG SYSTEM HAS AN ERROR. IF I AM IN AN ACCIDENT, WILL I HAVE A PROBLEM WITH MY AIRBAGS DEPLOYING PROPERLY OR AT ALL? *TR

SUNROOF DRAINS CLOG CAUSING BACKUP OF WATER TO SETTLE ON FLOORS RUINING CARPET, CAUSING MOLD. WATER GETS INTO DOOR FRAMES CAUSING BUCKLING OF DOORS DURING WINTER MONTHS. WATER DAMAGE ALSO CAUSED AN ELECTRICAL WIRING SHORT WHICH CAUSED AN AIRBAG FAILURE AS WELL AS RUINED TWO BATTERIES. I HAVE NOT USED OR OPENED THE SUNROOF SINCE FOR FEAR OF MORE PROBLEMS. I WAS INFORMED THAT THE COST TO REPLACE THE CARPETING AGAIN WOULD BE CHARGED TO ME IF THE CAR HAD ANOTHER WATER PROBLEM AGAIN DUE TO THE CLOGGED DRAINS. *TR

DT: CONSUMER OWNED A 2005 VOLKSWAGEN GOLF WITH TURBO DIESEL INJECTION. SHE BOUGHT VEHICLE WITH 75 MILES ON IT. WHILE DRIVING ON AND PASSING A BIG TRUCK WHICH WAS MERGING INTO CONSUMER'S VEHICLE LANE SHE TRIED TO ACCELERATE BUT VEHICLE LOST POWER AND FELL BACK. TRUCK VEERED INTO THE LANE AND CONSUMERS VEHICLE WAS FORCED INTO THE MEDIAN UNTIL TRUCK NOTICED CONSUMER'S VEHICLE, GOT OVER, AND LET HER BACK IN THE LANE. THE ENGINE LIGHT CAME ON, CONSUMER CALLED DEALER THE NEXT MORNING AND DEALER CAME AND PICKED UP VEHICLE. DEALER NOTIFIED CONSUMER THAT VEHICLE WAS FIXED. CONSUMER PICKED UP VEHICLE. WHEN SHE GOT INTO VEHICLE AND TURNED KEY ON SHE SAW THAT ENGINE LIGHT WAS STILL ON. WHEN GETTING BACK ON HIGHWAY CONSUMER TRIED TO ACCELERATE AND VEHICLE HAD NO POWER. WHEN CONSUMER ARRIVED AT HUSBAND'S JOB TO PICK HIM UP SHE RECEIVED A MESSAGE FROM THE DEALER TELLING HER THAT THE TURBO WAS OUT, AND VEHICLE WAS NOT DRIVABLE . TURBO PART WOULD BE IN ON FRIDAY. SHE RETURNED VEHICLE TO DEALER, AND THEY GAVE HER A LOANER VEHICLE. DEALER REPLACED TURBO. SINCE THEN THE VEHICLE HAD BEEN BACK TO THE DEALER 4 TIMES FOR DIFFERENT FUEL RELATED PROBLEMS.*AK