2025 Volkswagen Atlas

Failure of brake booster and master cylinder. Failure caused breaks to malfunction, not allowing the vehicle to break appropriately. To break, you had to step on the break very hard, break pedal did not have usual pressure. No leakage visible on the ground outside of the car. When starting the car (usually you must press on breaks) it was already obvious something was wrong. After starting the car got a warning light about break malfunction and was alerted to contact my local dealership. The car was taken to a Volkswagen dealership and is currently being repaired. It was inspected by a technician in the service department and we are waiting on replacement parts. I am still waiting on a full invoice report from the dealership. The car is less than a year old and has around 7,000 miles on it.

The contact owns a 2025 Volkswagen Atlas. The contact stated that while driving at 35 MPH, the brakes independently engaged. The contact was unable to disengage the brakes. The vehicle was stopped in the middle of the road with several warning unknown lights illuminated, and undisclosed messages were displayed. The contact turned off the vehicle, and after several restarting attempts, the contact was unable to disengage the brakes. The contact was unable to move the shift lever. The vehicle was towed to the dealer, where it was diagnosed and determined that an undisclosed update was needed. An unknown update was performed on the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dangerous and that is a huge liability . I gave them permission to drive it around local only. No the vehicle has only been inspected by the dealer. He said since they can not replicate it he can not have a mechanic from Volkswagen assigned to it. No nothing appeared only after. Also, the brakes squeak and sound like it’s grinding on metal like a very old car. Also the front assist beeps loud when nothing is in front of the car. Also, when I go to start the car at times, it will not detect the key. I will bring the second key and it will not detect the second key also. Also the radio screen constantly disconnects everything and it will turn black and then display 0000 with a date of April 6 2025. Also while driving the app will say the door is open. The trunk is open the windows open when everything is closed. That also happens at 2 AM or 3 AM. It will say the trunk is open. The door is open and everything is closed.