I have had several malfunctions in the past year with my brand new 2025 atlas. It started 6 months into my lease when it threw 7 different lights while driving down the street. I stopped at a light and put the car in park. After that it would not go back in drive. I had to get pushed out of the road with all my kids in the car. …
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I have had several malfunctions in the past year with my brand new 2025 atlas. It started 6 months into my lease when it threw 7 different lights while driving down the street. I stopped at a light and put the car in park. After that it would not go back in drive. I had to get pushed out of the road with all my kids in the car. And have it towed to the dealership. They stated it just needed an update. After that everything started failing. The sunroof motor had to be replaced. The inside dome lights had to be replaced. The window motor had to be replaced. The infotainment system has repeatedly failed, been replaced and still fails. It has been a total nightmare
NHTSA ODI #11757649
Mileage unknown · Jan 20, 2025
Electrical SystemExterior LightingUnknown Or Other
Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting w…
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Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md. They said they contacted volkswagon but have not heard back. So in the meantime I'm having to deal with this. The representative at the shop advised me to "cover the light with something" so it doesn't bother me at night. Unbelievable!! I am beginning to become very distressed!! This is a brand new car that I've owned for 2 months with no remedy and rude help from volkswagon dealer. I have videos of a few issues and a call to service at volkswagon but this page will not let me include my videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Additional source detail variants (2)
Suspension
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Service Brakes
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Consequence & remedy
Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Consequence & remedy
Consequence: A sudden loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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