NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
181 reportsMileage unknown · Sep 17, 2025
Unknown Or Other
We were driving on a highway with no cars anywhere near us, did not go under a bridge, outside was sunny and calm weather in the 75 degree range, and our panoramic sunroof suddenly exploded outwards. Glass shattered everywhere and it sounded like a bomb went off in the car. After immediately getting off on an exit ramp to survey…
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We were driving on a highway with no cars anywhere near us, did not go under a bridge, outside was sunny and calm weather in the 75 degree range, and our panoramic sunroof suddenly exploded outwards. Glass shattered everywhere and it sounded like a bomb went off in the car. After immediately getting off on an exit ramp to survey what happened, the remaining glass was pushed up and outwards towards the sky proving that nothing hit the sunroof. Our Volkswagen dealership told us to bring it in and they would put it under warranty for a mechanical defect as the panoramic sunroof is the roof of the vehicle. After waiting weeks, Volkswagen corporate denied the warranty claim saying we must have done something to weaken the glass at a previous time. There were no previous issues with the sunroof and this explosion happened very suddenly. Young children were in the vehicle and it was terrifying.
NHTSA ODI #11688013
Mileage unknown · Sep 13, 2025
Exterior Lighting
Daytime running lights are both inoperable. This is a known issue with these vehicles. Both went out at the same time and are $2000 to replace. It’s a robbery.
NHTSA ODI #11687061
Mileage unknown · Sep 10, 2025
Fuel/propulsion System
My Volkswagen Atlas has a recurring check engine light and start/stop error light. The LD pump and valve have been replaced multiple times, but the issue persists. Volkswagen now says the problem is the carbon canister, which is covered by TSB VWP-23-04 (NHTSA ID MC-10235143-0001) extending warranty to 15 years/150,000 miles. Th…
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My Volkswagen Atlas has a recurring check engine light and start/stop error light. The LD pump and valve have been replaced multiple times, but the issue persists. Volkswagen now says the problem is the carbon canister, which is covered by TSB VWP-23-04 (NHTSA ID MC-10235143-0001) extending warranty to 15 years/150,000 miles. The bigger concern is safety: the vehicle has stalled multiple times while driving, including once in an intersection where I completely lost steering and control until the car was towed. This creates a major safety hazard for myself and others on the road. Despite the TSB coverage, Cardinale Volkswagen in Salinas, CA is refusing to replace the carbon canister under warranty. They also charged me a $240 diagnostic fee, even though the issue diagnosed was later found to be warranty-related. My understanding is that diagnosis and repair of warranty defects should be performed at no cost. This is a clear safety defect: sudden stalling in traffic, loss of steering, and repeated failures of emission-related parts. I am requesting that NHTSA investigate these incidents and Volkswagen’s handling of warranty claims, as drivers are being put at risk of accidents, injury, or worse.
NHTSA ODI #11686222
Mileage unknown · Sep 7, 2025
Unknown Or Other
The vehicle will completely stop at a red light or in park. Today while in traffic, the car turned completely off. I had to manually restart the car.
NHTSA ODI #11685576
Mileage unknown · Sep 7, 2025
Electrical SystemEngineService Brakes
Brakes are squealing and grinding noises when i break. This noises are present no matter the speed. VW Dealership from Kearny Mesa VW, San Diego, California USA. Engine: Start/Stop does shutdown during driving after the autostop system. Electric: Sensors is causing false alerts. I deactivated the system, because the system is co…
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Brakes are squealing and grinding noises when i break. This noises are present no matter the speed. VW Dealership from Kearny Mesa VW, San Diego, California USA. Engine: Start/Stop does shutdown during driving after the autostop system. Electric: Sensors is causing false alerts. I deactivated the system, because the system is constantly detecting alerts for no real threats,
NHTSA ODI #11685519
77,048 miles · Sep 4, 2025
Fuel System, Gasoline
The contact owns a 2022 Volkswagen Atlas. The contact stated that while stopped at a traffic light, the vehicle experienced a loss of automotive power, and the vehicle failed to start. There was no warning light illuminated. The contact stated that after several attempts, the vehicle restarted and the contact drove to a parking …
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The contact owns a 2022 Volkswagen Atlas. The contact stated that while stopped at a traffic light, the vehicle experienced a loss of automotive power, and the vehicle failed to start. There was no warning light illuminated. The contact stated that after several attempts, the vehicle restarted and the contact drove to a parking lot, and then the vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,048.
NHTSA ODI #11685099
50,000 miles · Sep 4, 2025
Child SeatInjury
The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH, and pressed the brakes when suddenly the second row passenger side captain seat erroneously moved forward. The [XXX] child seated in a high-back booster seat in the second row passenger seat was pushed forward into the rear of t…
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The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH, and pressed the brakes when suddenly the second row passenger side captain seat erroneously moved forward. The [XXX] child seated in a high-back booster seat in the second row passenger seat was pushed forward into the rear of the front passenger seat. The child had become trapped between the two seats. While trapped between the seats, the child also experienced distress caused by the seatbelt. The contact was able to free the child from between the two seat,s and the seat was eventually correctly repositioned. The child was later treated for trauma to the chest and abdomen. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 50,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11685050
Mileage unknown · Aug 29, 2025
Electrical SystemEngineFuel/propulsion System
Vehicle stalls at low speeds or at a stop while ldling. Requires car be put in park to restart. Dealerships unable duplicate. Issue is occurring with greater frequency. Causing an unsafe condition driving in traffic.
NHTSA ODI #11683847
Mileage unknown · Aug 9, 2025
Electrical SystemEngineSteering
ENGINE RANDOMLY STOPS WHILE DRIVING, IN THE MIDDLE OF THE ROAD, WARNING SAYS TO MANUALLY RESTART ENGINE. HAPPENS WITH AUTO START/STOP ON OR OFF. LASTEST INCIDENT, WHILE ENTERING AN INTERSECTION TURNING LEFT, ENGINE STOPPED, SAID TO MANUALLY RESTART, STEERING LOCKED UP SO COULD NOT STEER THE VEHICLE. THIS PARTICULAR INCIDENT WAS…
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ENGINE RANDOMLY STOPS WHILE DRIVING, IN THE MIDDLE OF THE ROAD, WARNING SAYS TO MANUALLY RESTART ENGINE. HAPPENS WITH AUTO START/STOP ON OR OFF. LASTEST INCIDENT, WHILE ENTERING AN INTERSECTION TURNING LEFT, ENGINE STOPPED, SAID TO MANUALLY RESTART, STEERING LOCKED UP SO COULD NOT STEER THE VEHICLE. THIS PARTICULAR INCIDENT WAS VERY DANGEROUS PUT ME IN THE MIDDLE OF A LOT OF TRAFFIC, IN AN INTERSECTION. CAR IS BASICALLY UNSAFE TO DRIVE AT THIS POINT. HAD IT TOWED.
NHTSA ODI #11679519
30,000 miles · Aug 8, 2025
Service BrakesVehicle Speed ControlCrash
The contact owns a 2022 Volkswagen Atlas. The contact stated that while at a stoplight with vehicles in the front and rear, the vehicle suddenly accelerated, lunged forward, and crashed into a Chevrolet pickup truck. The brake pedal was applied but failed to respond. There were no warning lights illuminated. There were reported …
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The contact owns a 2022 Volkswagen Atlas. The contact stated that while at a stoplight with vehicles in the front and rear, the vehicle suddenly accelerated, lunged forward, and crashed into a Chevrolet pickup truck. The brake pedal was applied but failed to respond. There were no warning lights illuminated. There were reported injuries, a police report, airbag deployment, or a fire. The vehicle was towed to the local dealer, who was unable to service the vehicle due to parts. The vehicle was towed to an auto body shop. Then towed back to the same local dealer, where an unknown diagnosis and repair were completed. The manufacturer was contacted, but no assistance was provided. The manufacturer reported that the vehicle was not the cause of the failure. The failure mileage was approximately 30,000. The VIN was not available.
NHTSA ODI #11679379
Official recalls
7Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Oct 26, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Consequence & remedy
Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Oct 7, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence & remedy
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Aug 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Consequence & remedy
Consequence: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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