NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
181 reportsMileage unknown · Jan 10, 2024
Electrical SystemEngine
Occasionally when the auto stop is on, and I’m a red light the car will obviously stop. However when it’s time to press the gas the car doesn’t move. I make sure it’s in drive. I then press brake again and go back to pushing gas and car won’t even accelerate. I’m then left to turn the car in and off again and then the car will d…
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Occasionally when the auto stop is on, and I’m a red light the car will obviously stop. However when it’s time to press the gas the car doesn’t move. I make sure it’s in drive. I then press brake again and go back to pushing gas and car won’t even accelerate. I’m then left to turn the car in and off again and then the car will drive. I’ve reported this issue to my dealership and they say they’ve had a few complaints. This is a safety issue because if I’m at a red light that turns green and a car is driving at regular speed thinking I’m about to drive for the green light, yet my car is having this issue I will get hit one day. This happened I. A flat road 4 times now. And it’s random. It’s haplened once whole the auto stop was off too.
NHTSA ODI #11564655
Mileage unknown · Jan 7, 2024
Electrical SystemEngineService Brakes
When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventuall…
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When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventually go away. At the same time it does this, the driver side alert (cameras) start beeping like crazy. I have taken it in once as it started very shortly after I got the car and they replaced the brakes to appease me even though they said everything looked perfectly fine. They also said the sensors for the camera just needed cleaning off. All of this started happening again about 6 months later. In addition, I also have issues with the car shutting off whenever it feels like it and requiring a manual restart, In the middle of intersections, etc.
NHTSA ODI #11564030
Mileage unknown · Dec 27, 2023
Service Brakes
brand new car of VW 2022 Atlas Premium, but, with the brake grinding noise issue from starting driving this brand new car. The dealer acknowledged this noise issue, but, stated no safety issue, and asked me to call VW directly. We called VW directly, they said, no safety issue. We questioned we spent about $60k for this brand n…
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brand new car of VW 2022 Atlas Premium, but, with the brake grinding noise issue from starting driving this brand new car. The dealer acknowledged this noise issue, but, stated no safety issue, and asked me to call VW directly. We called VW directly, they said, no safety issue. We questioned we spent about $60k for this brand new car, why having such extremely brake noise from driving from day #1 , why the manufacture and dealer did not take care and fix this issue? and such grinding noise made my wife not dare to press the brake hardly. Such noise made the driver feel so scared, and this scare potentially cause the safety issue.
NHTSA ODI #11562139
Mileage unknown · Dec 10, 2023
Service Brakes
Brakes started going out at 20,000 miles along with tires falling apart.
NHTSA ODI #11559377
Mileage unknown · Dec 8, 2023
Service Brakes
My brakes have been making a weird sound when I break and at times grind as if the brakes need to be changed. I have taken my car to be serviced for this issue and they tell me that my brakes are great with no issues. That the Atlas have that issue but it’s normal. There are times that it seems my brakes fail. This poses a safet…
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My brakes have been making a weird sound when I break and at times grind as if the brakes need to be changed. I have taken my car to be serviced for this issue and they tell me that my brakes are great with no issues. That the Atlas have that issue but it’s normal. There are times that it seems my brakes fail. This poses a safety risk for me and my family
NHTSA ODI #11559066
Mileage unknown · Dec 5, 2023
Service BrakesUnknown Or Other
1. Dealer has accepted the problem and indicated they are unable to do anything, that all Atlas do the brake screetching and sensors going off with no reason. 2. Brakes- Everytime at starting the car in the morning or around 15 to 30 minutes after use (parked), they screech and it feels as if the pads slide and not truly break.…
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1. Dealer has accepted the problem and indicated they are unable to do anything, that all Atlas do the brake screetching and sensors going off with no reason. 2. Brakes- Everytime at starting the car in the morning or around 15 to 30 minutes after use (parked), they screech and it feels as if the pads slide and not truly break. This happens always along with a water-like gargling sound. The screeching also makes the sensors go off. The concern is the safety as you can feel the breaks do not respond the same when this happens vs after using three or four stops. You can feel and hearvhow the pads slide and the car has difficulty breaking. 2. The left side sensors of the mirror and side of car go off random and it is annoying to say the least. The safety issue is that when you are driving, reaching a stop and they go off, it can somewhat scare you and you then hit the breaks thinking something is really there being sensed by the sensors. This could cause an accident. I have videos of the sensors problem showing how even though there is nothing around, they go off. I alao have videos of the breaks making the noice.
NHTSA ODI #11558524
Mileage unknown · Nov 30, 2023
Electrical SystemEngine
This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always co…
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This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always come on when I start the car.
NHTSA ODI #11557759
Mileage unknown · Nov 10, 2023
Engine
While driving the engine just stops running, no power at all and then it tells me to manually start the engine. This has happened at least 5 times in traffic!! Yesterday I was backing up and almost got hit because my engine died and I couldn't steer!
NHTSA ODI #11554512
16,800 miles · Nov 8, 2023
Electrical SystemForward Collision Avoidance
The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braki…
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The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.
NHTSA ODI #11554182
Mileage unknown · Nov 4, 2023
Forward Collision AvoidanceService Brakes
Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this wo…
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Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this would have been so dangerous . This car has 15K miles and things like this should not be happening. I have 5 kids and this would cause detrimental damage at high speeds. I started having brake issues (grinding noises, brake slippage etc.) only a couple months after getting the vehicle and have been to dealer several times to resolve the issues but no fix has lasted more than a couple months. I have an appointment to go in again next week to check automatic braking as well as the grinding noises again as they also happening again. Apparently faulty brakes are a known issue that VW will not fix. It was one thing to have to go into the dealership every quarter to get them replaced, but now this added issue of the automatic brake turning off makes me feel very unsafe to drive it. VW needs to do something to resolve the brake issues on the Atlas.
NHTSA ODI #11553593
Official recalls
7Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Oct 26, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Consequence & remedy
Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Oct 7, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence & remedy
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Aug 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Consequence & remedy
Consequence: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗