2022 Volkswagen Atlas

2022 Volkswagen Atlas – Hood Release Cable Failure The hood release cable on my 2022 Volkswagen Atlas failed when I attempted to open the hood. I pulled the interior hood release handle normally, but the cable mechanism failed and the handle lost tension. After that, the hood could not be opened from inside the vehicle. This became a safety concern because I needed access to the engine compartment due to a battery problem, but there was no normal way to open the hood. To gain access, I had to remove the left front wheel-well/fender liner and locate the hood release cable junction behind the driver-side headlight area. I then had to manually operate the cable mechanism from inside the wheel well to release the hood. After opening the hood and inspecting the system, I found that the cable/end-terminal connection had failed. The cable itself did not appear to have simply broken in the middle; the failure occurred at the cable termination/connection. I have since found reports from other Volkswagen Atlas owners describing similar hood release cable failures and having to access the release mechanism through the wheel well. I am reporting this because failure of the hood release system can prevent an owner from accessing the engine compartment during a battery failure, overheating condition, electrical problem, smoke, or other emergency. I believe Volkswagen and NHTSA should investigate whether this hood release cable/terminal design is defective and whether other Volkswagen Atlas vehicles may be affected. The vehicle has approximately 64,848 miles

The infotainment module in my vehicle that I purchased in March 2026 has completely gone out and was deemed faulty by two different Volkswagen dealerships. Because of this amenity no longer working, I do not have access to a backup camera, the SOS feature, safety sensors, navigation, control to the dashboard (I cannot set an accurate time), hands free phone connection to the screen and the many other necessities that are directly linked to the infotainment system. My husband and I are expecting our first baby any day now, and we purchased this car specifically for the safety features — now we no longer have them. The part to fix this issue has been on back order with Volkswagen for quite a long time and I cannot get a definite answer from anyone as to when it will be back in stock. Multiple dealerships and car technician businesses have relayed to us that this is an issue they have seen many times with the newer Volkswagen models. They have confirmed that nobody has a timeline on when the part will be back in, and the only way for my husband and I to stay updated about the status of the back order part is to consistently call the Volkswagen dealership for an update. This issue occurred at the beginning on July, with no warning signs. The screen cut off and that was the end of it. We have spent over $500 getting diagnostics and trying to solve this issue, but we have had no luck and no help. Volkswagen states on its official website, “For us, integrity means taking a stance. Integrity acts as an inner compass to do the right thing out of our own conviction – regardless of economic or social pressure,” and we feel very strongly that this is an issue of safety and utmost importance.

The infotainment head unit crashes and reboots intermittently, sometimes within minutes of starting the vehicle. When it crashes while the vehicle is in reverse, the rearview camera image freezes on screen or goes completely black. The vehicle is available for inspection on request. This is a safety risk because the camera provides no usable image at the moment it is needed. A frozen image is worse than a black one, since it shows a stale view of the area behind the vehicle that looks normal. I back out of a residential driveway daily and have two young children. The system has malfunctioned since delivery. O'Meara Volkswagen of Thornton, CO worked on it several times under warranty for related CarPlay and navigation faults and applied software updates that did not fix it. In June 2026 Volkswagen pushed an over-the-air update, bringing the unit to software 0890, the current level for this vehicle. The crashes and camera failures have continued for months since. No open recalls apply to my VIN. There is no warning lamp or message beforehand. The screen simply freezes or goes black, then reboots, taking about [30 seconds] to return. Early symptoms were CarPlay dropouts and navigation problems shortly after delivery, progressing to full system crashes over the past year.

The contact owns a 2022 Volkswagen Atlas. The contact stated that the infotainment screen previously failed to operate as intended, and the dealer performed a software update; however, the failure persisted. The dealer repaired the driver's and passenger's side air bags because the air bag warning light was illuminated. The contact stated that the infotainment screen went blank and was inoperable. The failure caused the rear-view camera to not display an image while reversing. The vehicle was taken back to the dealer, who determined that the infotainment screen and the module needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 31,390.

Software update for the vehicle. Since we have completed the update we have had issues with the Radio unit flashing in and out intermittenly and finally the unit went black and will not work at all. This is now showing multiple fault codes including. Engine control module 1 (U105400), Brakes 1(C102D00), Adaptive Cruise Control (U112100), Dash Board (U111000), Gateway (U105400), Telematics Communication Unit (B104914, U112100,B1916f4), Light Control Left 2 (U140700,C123AFA) Light Control Right 2 (C123AFA). None of these codes started till the System update happened.

i was exiting HWY 45 at highway speed. the car began to stutter, i lost control of the propulsion of the vehicle, the breaks did not seem to work, the EPC light came on after rolling to a stop. i had to put the car in park and upon turning the car off and back on the cars EPC light went off and i was able to drive it home. it now sits in my driveway and has not been moved since.

While traveling at highway speeds with my family on our way to a college visit, the vehicle suffered a sudden, catastrophic loss of propulsion due to a complete breach of the automatic transmission oil cooler lines (Part numbers: 3QF317801C and 3QF317820C). The breach caused hot, pressurized transmission fluid to violently spray out of the vehicle, covering the highway and completely coating the vehicle traveling directly behind us, creating an immediate multi-car road hazard. The sudden loss of fluid instantly destroyed the transmission internals, disabling the vehicle on a high-speed highway and requiring us to be towed to a Volkswagen dealership. The certified VW dealership technicians inspected the vehicle and explicitly identified the issue as a factory assembly flaw. They confirmed that these two parallel, closed-loop fluid lines were routed from the factory with zero clearance, causing them to rub together under normal engine vibration until friction wore a hole through both walls. This built-in engineering and routing defect poses a severe safety hazard due to sudden, un-alerted power loss in fast-moving traffic and the spraying of highly flammable fluid onto hot engine components and surrounding vehicles.

While driving my 2022 Volkswagen Atlas, the infotainment system began malfunctioning. The audio stopped working intermittently, the touchscreen went black and displayed corrupted graphics, and the backup camera repeatedly cuts in and out or fails to display anything. Pressing the backup camera button can cause the infotainment system to shut down completely. I attempted to reset the system through a soft reset by pressing the power/volume button for 20+ seconds and when that didn't work I did a hard reset by disconnecting the battery for 15- 20 mins, but the issue persists. Because the camera is unreliable or unavailable when reversing or for my blind spots, I believe this creates a safety hazard by reducing rear visibility and increasing the risk of a backing collision and side collisions