Service Brakes. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Unknown Or Other complaints

12 reports

Clear category filter

Mileage unknown · Jun 3, 2022

Unknown Or Other

Read full complaint

I leased a 2022 VW Atlas Cross Sport last month and currently has less than 600 miles on it and the issue's happened 4 separate times. Today it happened twice. I am in line to drop my son off at school with many cars in front of me and behind me so it's a stop and go kind of situation; I let go of my brakes and about to step on the pedal when the engine shuts off entirely. I had to put the car in park and start the engine again when it happened again! I just feel unsafe now driving that car. Bringing it to the shop Monday morning (Friday today). The previous two occurrences took place while stopped at a traffic light. While the engine is off a message is displayed ""Start Engine Manually". I feel this is a safety hazard because I don't know if this car's engine will shut off while I am actually driving since it did shut down while I was in "Drive" mode plus it's happened to others while driving on highway. The next time it happens I will need to film it.

NHTSA ODI #11467268

Mileage unknown · Mar 15, 2022

Electrical SystemForward Collision AvoidanceUnknown Or Other

Read full complaint

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine

NHTSA ODI #11456897

Official recalls

24V464000 · Air Bags:sensor:occupant Classification:front Passenger

Jun 20, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence & remedy

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

22V807000 · Suspension:critical Fasteners

Oct 26, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Consequence & remedy

Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

22V753000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Oct 7, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence & remedy

Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

22V657000 · Trailer Hitches

Aug 31, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.

Consequence & remedy

Consequence: Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.

Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.

22V514000 · Back Over Prevention: Sensing System: Camera; Equipment:electrical:infotainment:software

Jul 20, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Additional source detail variants (2)

Equipment:electrical:infotainment:software

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Back Over Prevention: Sensing System: Camera

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

22V245000 · Fuel System, Gasoline:fuel Injection System:injectors

Apr 13, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Consequence & remedy

Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.

22V152000 · Air Bags:side/window

Mar 28, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Consequence & remedy

Consequence: A delayed air bag deployment can increase the risk of injury.

Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.