With 10k miles and barely over a year, my atlas cross sport needs new brakes and rotors! Brought to dealership and opened a case with VW corporate but they won’t cover it because I’ve owned it more than a year. The dealership service manager even said they have had seen this issue with other atlas cross sports.
2021 Volkswagen Atlas Cross Sport
Owner reports · Recalls · Investigations
More warning signs than most Atlas Cross Sport years
Owner complaints for the 2021 Volkswagen Atlas Cross Sport are substantially higher than the model-year median of 71.
About this comparison →How this year compares
Owner complaints by model year
Compare all Atlas Cross Sport years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 165 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
165 reportsbrakes are squeaking at 15k , airbag light on, cracking noise when turning corners
My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recogni…
Read full complaint
My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recognizing vehicles in front until it was so late I had to manually brake. I had a bunch of stuff in the front seat to where the passenger airbag light was on. It also DID not deploy. If someone had been there without a seatbelt there would have been severe injuries. Also I already had a "fuel sensor" that was bad that caused my vehicle to quit upon certain accelerations. My vechicle "quit" suddenly on multiple occasions almost causing a crash on the freeway and several other times on the highway. The EPA light always appeared when this happened and once the engine block light also came on. I could have been killed. I told them at my 10k service and that is when they said it was a fuel sensor and they would call me when it was available to be replaced. It was NOT replaced at the time of the crash.
The contact owns a 2021 Volkswagen Atlas Sport. The contact stated that upon depression of the brake pedal, an abnormal grinding noise would emit from the brakes. She stated that the failure was intermittent and that no warning lights had appeared on the instrument panel. The contact had called and taken the vehicle to several d…
Read full complaint
The contact owns a 2021 Volkswagen Atlas Sport. The contact stated that upon depression of the brake pedal, an abnormal grinding noise would emit from the brakes. She stated that the failure was intermittent and that no warning lights had appeared on the instrument panel. The contact had called and taken the vehicle to several dealers; Fiesta Volkswagen (8201 Lomas Blvd NE, Albuquerque, NM 87110); University Volkswagen Mazda (5150 Ellison St NE, Albuquerque, NM 87109); Garcia Volkswagen of Santa Fe (2560 Camino Edward Ortiz, Santa Fe, NM 87507) and each confirmed that they are aware of the failure; however, there was no remedy. The brakes had been inspected by each dealer and none were able to diagnose the failure. The manufacturer was then notified of the failure and was informed that the grinding noise was normal. No further assistance was provided. The vehicle had yet to be repaired. The failure mileage was approximately 16,000.
Error message “driver door contact switch” occurs, drive door and driver side passenger windows roll down, locks disengage, alarms ding and causes a sensor to engage the emergency parking break which occured both while stationary or while moving.
My brand new 2021 cross sport (12,600 miles) suddenly started displaying multiple (5) error messages while I was driving. One of the errors was “driver door contact switch”. The check engine light came on and WHILE driving my car spontaneously began activating emergency braking maneuvers even though there was no potential for a …
Read full complaint
My brand new 2021 cross sport (12,600 miles) suddenly started displaying multiple (5) error messages while I was driving. One of the errors was “driver door contact switch”. The check engine light came on and WHILE driving my car spontaneously began activating emergency braking maneuvers even though there was no potential for a collision. This happened numerous times and I was nearly rear ended with my son in the car. The car-net app indicated I need to take the car in for service but did NOT indicate the red “stop driving” icon. I took the car in as soon as possible (the dealership was non-urgent despite my description of the problem. They initially offered me an appt 4 days into the future. Upon my instance about the safety concern they begrudgingly agreed to look at it the next day. They diagnosed a wire harness failure. The manager of the repair dept indicated this is a problem these cars have been having a described that his own VW had the same problem and shared an anecdote about his own dangerous encounter with spontaneous emergency braking resulting. I contacted VW directly. They also did not seem concerned about this known problem. They turned my case over to the regional manager and that person also did not make this a priority or validate the extremely dangerous nature of the problem. It is shocking to me that this is a known problem (that I discovered only after googling the specific diagnosis) and VW sent no safety warnings to consumers AND their app suggested that my car was basically safe to drive my omitting the “stop driving immediately” icon/alert in response to the error messages.
I was in a front end collision, no airbags were deployed.
There is a wiring harness that is faulty and it causes the car to think the door is open which causes the car to put the emergency brake on while coming to a stop.
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with the driver control module failure. However, the driver control module was on backorder. The vehicle was not repair…
Read full complaint
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with the driver control module failure. However, the driver control module was on backorder. The vehicle was not repaired. After receiving the vehicle back from the dealer, the driver’s side front window would not roll-up. Additionally, while coming to a complete stop, the vehicle would inadvertently shut off or engage the emergency parking brake. The manufacturer was not made aware of the failure. The failure mileage was 11,344.
Within my vehicle, fuel injectors are leaking fuel near engine compartment components that operate at high temperatures. A fuel leak, fuel odor and multiple illuminated malfunction indicator light (MIL) alerted me to the condition described above. Additionally, fuel was spewing from the engine component. All of the above inciden…
Read full complaint
Within my vehicle, fuel injectors are leaking fuel near engine compartment components that operate at high temperatures. A fuel leak, fuel odor and multiple illuminated malfunction indicator light (MIL) alerted me to the condition described above. Additionally, fuel was spewing from the engine component. All of the above incidents occurred on 2 separate occasions with new vehicle (2.5 months old) with 2300 miles on it, and vehicle is currently inoperable due to the above. This is the 2nd time the vehicle has been checked in for service to repair this issue, with the Service Department initially returning the vehicle to me claiming the issue was fixed. Within 24 hours of receiving vehicle in possession, vehicle had to be towed to Dealership due to strong fuel odor, fuel leak, illuminated MIL alerts, and because the vehicle would no longer start. Fuel leaking in the engine compartment has a higher potential risk of fire as the components are operating at higher temperatures compared to other areas of the vehicle. My safety and the safety of others were put at risk due to the risk of fire occurring, and because the vehicle stopped operating normally without any warning (MIL alert) that the issue was occurring while driving on a busy street. The illuminated malfunction indicator light (MIL) alerts did not proactively identify this problem prior to it occurring. MIL's occurred after the problem almost caused multiple accidents. The problem has been confirmed by the dealer's Service Department, and they are awaiting parts to try and fix the issue for a 2nd time. There is currently a preliminary evaluation open by the Office of Defects Investigation (ODI) for safety-related-issues of fuel leaks for 2018-2020 Volkswagen Atlas. Investigation: PE 21-008, opened on 03/29/2021. Specific ODI report identification numbers: 11382958, 11218819, 11218780. Issues experienced on 2021 Volkswagen Atlas mirror prior identified ODI reports referenced above.
Official recalls
1424V464000 · Air Bags:sensor:occupant Classification:front Passenger
Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
22V815000 · Tires:pressure Monitoring And Regulating Systems
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
22V514000 · Back Over Prevention: Sensing System: Camera; Equipment:electrical:infotainment:software
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
22V245000 · Fuel System, Gasoline:fuel Injection System:injectors
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
22V152000 · Air Bags:side/window
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
22V086000 · Equipment:other:labels
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
21V892000 · Air Bags: Air Bag/restraint Control Module; Visibility:defroster/defogger/hvac System
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
21V812000 · Suspension:front:wheel Bearing ; Wheels:lugs/nuts/bolts/studs
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
21V616000 · Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:relays/solenoids
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
21V132000 · Wheels:lugs/nuts/bolts/studs; Wheels:rim
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
21V026000 · Steering
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
20V716000 · Back Over Prevention: Sensing System: Camera
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
20V712000 · Steering
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
20V702000 · Tires:sidewall
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration