2021 Volkswagen Atlas Cross Sport

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the front and rear passenger’s side windows activated and rolled down independently and without warning. The contact also stated that the windows occasionally failed to roll up after multiple attempts. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The contact then received a notification for NHTSA Campaign Number: 22V152000 (Air Bags). The dealer was notified about the recall and the contact was scheduled an appointment. Once the vehicle was serviced, the contact was informed that the driver’s side of the vehicle was repaired; however, the part for the passenger’s side repair was not yet available. The manufacturer was notified of the issue and confirmed that parts for the repair were unavailable. The vehicle was not fully repaired. The failure mileage was approximately 11,000. Parts distribution disconnect.

My Atlas Crossport without warning or any vehicle in front of me engaged emergency braking and the forward collision warning lights and alarms came on. I was traveling roughly 40mph and the vehicle suddenly slowed to just below 10mph before I was able to continue driving. Had a vehicle been behind me, most certainly it would have caused a collision. The problem has been reported to my local VW dealership who acknowledged complaints but communicated there is no fix yet. This incident has only happened once. I was advised each time I drive to manually disengage the front assist feature.

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving approximately 60 mph the driver suddenly steered to the right to avoid a collision with a second vehicle and suddenly the front passenger-side air bags and both the driver side and passenger side curtain airbags erroneously deployed causing the driver to lose control of the steering and crash into a curb. After the incident, the driver suffered from anxiety but no physical injuries were reported. No police report was taken. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the incident. The contact had received a recall notice for NHTSA Campaign Number: 22V151000(AIRBAGS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 45,000.

While driving at approx. 65 mph in heavy rain the rear passenger window suddenly went down and smoke came from the door and at same time all electrical systems went out. the vehicle quickly decelerated to the point the vehicle was not able to be pulled out of the highway standing the vehicle in harms way. Vehicle is completely unresponsive and will not start. This has been 12 day ago and the vehicle is still at the dealership and has not yet been looked at. service manager did mention the door harness recall and said it is likely related, however the issues we experienced seem much more severe than is communicated in the recall.

The car has auto on/off when idling at a stop. It will often just power down completely and not power back up when idling. Because of this at intersections i have almost been hit twice but it has happened 7 times in 1 year. The car also shows a constant seatbelt not connected symbol and loud warning when the belt is connected and nothing is in the passenger seat. This comes and goes with no prompting. The dash board will occasionally show check engine codes but nothing is wrong. One day after the car had overheated from no coolant after having just bought it a few moths prior no engine lights ever came on. The car just overheated and began to smoke and shut down on the side of the road. Today Travelers insurance was running a scan on the black box after a no fault small impact accident occurred and they used 3 forms of equipment to get a "event code" but the code would not show. The agent was perplexed and said he'd never seen this on any other vehicle but VW before. VW keeps just saying we'll do a software update but will not fix the issue.

It started with just the check engine light on but was driving fine. I alerted VW and an appointment was made for over a month out. Said it was safe to drive unless it was blinking or not acting right. After a few days, the light went off. About a week later, the check engine light came back on. Anytime I got below 2 mph it would turn on all my alerts about engine running, no lane assist, no cruise and after a complete stop it would act like the emergency parking brake was on. Sometimes when restarting the car the parking brake light was actually activated without pushing it. The driver's side windows would also randomly roll down. I immediately called the dealership and they fit me in prior to my previously scheduled appt. I was told it was the door wiring harness and it would be several months before a fix. It has been in the dealership since 04/13/2022. I do have a rental through the dealership. However, the dealership is not communicating with me even though I've left messages.

While driving on numerous occasions, the emergency brake has engaged making my Atlas stop short. My Atlas has been back to the dealership twice. Most recently (yesterday), they drove my car 2 miles and told me the car has no issues. My concern is that if my brake engages and someone hits me, someone can get hurt or killed. The dealership, service, and corporate refuses to acknowledge the safety concern and will not issue me a loaner until this is fixed. Before the brake engages, the car will make noises as if I'm about to hit something even though there is nothing around me. I believe this is due to the harness recall.

I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into a rental car but had none available and gave me no other choices but to continue to drive the vehicle until the back-ordered parts came in. Two days later on May 1st I was driving the Atlus down the highway when my parking break automatically turned on and my car then sieved up on me. I returned my vehicle in Volkswagen the next day because I do not feel safe in that vehicle. So now I wait, with no ETA of parts to repair my vehicle that I am still paying a note and insurance on.