NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
36 reportsClear category filterMileage unknown · Jul 21, 2026
Service Brakes
When I am driving the vehicle the brakes are always squeaking. When I took it to the dealership they stated that there was nothing wrong with the brakes. When I Google this this seems to be a common issue with the Volkswagen Atlas. But one thing also just the other day when I stopped on the brakes it felt like someone was slamm…
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When I am driving the vehicle the brakes are always squeaking. When I took it to the dealership they stated that there was nothing wrong with the brakes. When I Google this this seems to be a common issue with the Volkswagen Atlas. But one thing also just the other day when I stopped on the brakes it felt like someone was slamming behind me.
NHTSA ODI #11751936
Mileage unknown · Apr 24, 2026
Service Brakes
Over course of ownership, I have taken 2021 Atlas Cross Sport in for routine service, to include grinding brakes during normal driving conditions. The brakes will squeak when first beginning the drive for the day. The brake issue becomes more pronounced when braking from various speeds such as 65MPH to a gradual stop. There is a…
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Over course of ownership, I have taken 2021 Atlas Cross Sport in for routine service, to include grinding brakes during normal driving conditions. The brakes will squeak when first beginning the drive for the day. The brake issue becomes more pronounced when braking from various speeds such as 65MPH to a gradual stop. There is a loud and progressively grinding noise during this time. The dealership was made aware of this within a week’s time and they specifically looked into this matter and advised once again, “normal.”
NHTSA ODI #11733702
Mileage unknown · Jan 8, 2026
Service Brakes
A loud squeaky noise come from the brakes. When I took it to Volkswagen. They said there’s an issue with the brakes that was installed by the manufacturer however, they will not fix it because there is no recall. They said that the brakes that’s the factory installed has something has copper in it and that’s causing the issue. …
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A loud squeaky noise come from the brakes. When I took it to Volkswagen. They said there’s an issue with the brakes that was installed by the manufacturer however, they will not fix it because there is no recall. They said that the brakes that’s the factory installed has something has copper in it and that’s causing the issue. I have another friend with the same make and model of the car and suffering from the same issue. My concern is it just a loud noise or is it a safety issue because of the brakes?
NHTSA ODI #11709724
Mileage unknown · Aug 7, 2025
Service Brakes
I own a 2021 Volkswagen Atlas Cross Sport with approximately 34,000 miles, purchased as a Certified Pre-Owned vehicle. The brakes make an extremely loud, metal-on-metal screeching noise when driving slowly, reversing or driving on hills. The sound is harsh and high-pitched, resembling worn-out or defective brake pads or rotors. …
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I own a 2021 Volkswagen Atlas Cross Sport with approximately 34,000 miles, purchased as a Certified Pre-Owned vehicle. The brakes make an extremely loud, metal-on-metal screeching noise when driving slowly, reversing or driving on hills. The sound is harsh and high-pitched, resembling worn-out or defective brake pads or rotors. I brought the issue to a VW dealership, and they confirmed the noise but claimed it is “normal” and offered no repair. The sound is consistent and worsens on incline. This issue raises serious safety concerns, including potential brake system wear/failure or lack of effective stopping power in certain conditions. After researching, I discovered many other VW Atlas and Cross Sport owners are reporting the same problem across model years 2020–2023. Some have resorted to replacing OEM brake parts with aftermarket components to resolve the issue. I believe this may be a design or materials defect affecting a large number of vehicles. I am requesting NHTSA to investigate this issue for potential safety implications and consider whether a recall or technical service bulletin is necessary.
NHTSA ODI #11679171
Mileage unknown · Feb 27, 2025
Electrical SystemService BrakesUnknown Or Other
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on m…
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While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
NHTSA ODI #11645383
Mileage unknown · Apr 26, 2024
Service Brakes
I purchased this car new in 2021. Shortly after purchase, the brakes start grinding / squealing very badly. This is an intermittent problem. On multiple occasions, it has startled me so badly that I let up on the brake. This almost caused me to hit the vehicle in front of me. Volkswagen has been unresponsive to dealer's request…
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I purchased this car new in 2021. Shortly after purchase, the brakes start grinding / squealing very badly. This is an intermittent problem. On multiple occasions, it has startled me so badly that I let up on the brake. This almost caused me to hit the vehicle in front of me. Volkswagen has been unresponsive to dealer's request for a solution. When looking online, it apparently the construction of the brake pads that causes the issue. Ceramic brake pads do not have this same issue. However, Volkswagen will not authorize a payment to replace the OEM brake pads with ceramic pads.
NHTSA ODI #11585468
Mileage unknown · Feb 28, 2024
Service Brakes
SUV was purchased in May of 2021 at the Chapman VW dealership in Scottsdale, Arizona. Within several days of owning the Atlas, I noticed a grinding, shrieking noise coming from the brakes every time they were applied. I immediately notified the dealer and they said that this was a common occurrence on the Atlas. They were awa…
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SUV was purchased in May of 2021 at the Chapman VW dealership in Scottsdale, Arizona. Within several days of owning the Atlas, I noticed a grinding, shrieking noise coming from the brakes every time they were applied. I immediately notified the dealer and they said that this was a common occurrence on the Atlas. They were aware of the issue but VW had not come up with a fix at that point in time. I brought the car in and they offered to replace the pads which were done. The problem continued. Most recently, the noise and friction from the brakes has gotten infinitely worse. I contacted VW executives in the US and they once again said that they were aware of the issue but that no reimbursement would be given if I paid for new brakes myself, which I had to do. All participants, including the manager of Chapman VW, agree that this is a problem issue. However, there is no recall as of yet (one person there said one was forthcoming) and that they hear this problem from many Atlas owners. My question is why are they continuing to sell the car with the copper/rotor issue and why are they not fixing it nor reimbursing people like me? Thank you.
NHTSA ODI #11574497
Mileage unknown · Feb 15, 2024
Service Brakes
Car has a harsh loud metal grinding sound when brakes are applied. Steering wheel vibration when brakes are applied at medium/high speeds, more notable in declined (down hill) roads. This has been reported to dealership since we got the car brand new and they do nothing about it except to provide a scripted answer stating that t…
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Car has a harsh loud metal grinding sound when brakes are applied. Steering wheel vibration when brakes are applied at medium/high speeds, more notable in declined (down hill) roads. This has been reported to dealership since we got the car brand new and they do nothing about it except to provide a scripted answer stating that the "car is safe" and/or that they cannot reproduce the issue.
NHTSA ODI #11572088
Mileage unknown · Jan 29, 2024
Service Brakes
Since I purchased the vehicle the brakes sound like they are bad, yet they are not bad. I was told at Volkswagon that they are aware of the issue in these SUV’s but the only fix will void out my warranty if I choose to do it. If this is a known problem with volswagon cross sports then why is there not a solution to the problem t…
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Since I purchased the vehicle the brakes sound like they are bad, yet they are not bad. I was told at Volkswagon that they are aware of the issue in these SUV’s but the only fix will void out my warranty if I choose to do it. If this is a known problem with volswagon cross sports then why is there not a solution to the problem that will not jeopardize our warranty. I’m frustrated, the car sounds ridiculous when the brakes are applied and how is one to know when they are actually bad if they always sound that way.
NHTSA ODI #11568606
Mileage unknown · Jun 16, 2023
Service Brakes
I own my car for a 18 months and my brakes make a grinding noise. I have taken in for service and they tell me that's its normal. How can it be normal I have own several new autos and never had I had this problem.
NHTSA ODI #11527350
Official recalls
14Jun 20, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence & remedy
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Apr 13, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Consequence & remedy
Consequence: Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy: Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Mar 28, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Consequence & remedy
Consequence: A delayed air bag deployment can increase the risk of injury.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Feb 16, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Nov 17, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence & remedy
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Visibility:defroster/defogger/hvac System
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Consequence: A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy: Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Oct 15, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence & remedy
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Suspension:front:wheel Bearing
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Consequence: The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence & remedy
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Additional source detail variants (2)
Electrical System:wiring:relays/solenoids
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Electrical System:wiring:fuses And Circuit Breakers
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Consequence: A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Remedy: Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Mar 3, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence & remedy
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Additional source detail variants (2)
Wheels:lugs/nuts/bolts/studs
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Wheels:rim
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Consequence: An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Jan 27, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence & remedy
Consequence: A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Nov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Nov 17, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence & remedy
Consequence: A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Nov 13, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence & remedy
Consequence: Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗