2024 Toyota Venza Hybrid

After coming to a stop at a STOP sign, the vehicle accelerated unintentionally, crossing the highway and hitting a parked car, causing injuries and totaling my vehicle. While my vehicle sustained a crumbled chassis, no airbags were deployed, causing injuries to the driver and passenger. Additionally, the emergency automatic brakes did not stop the car from ploughing into the parked car. The car was examined by the insurance carrier (AAA) and Toyota (the manufacturer), who sent out a technician to read the CDR data. The report was generated by BOSCH (a 3rd party hired by Toyota). The report generated by BOSCH claimed the accelerator was fully engaged at 100% and brakes were applied only 0.85s prior to the impact. This was the first such event; no prior warning lights/signals were reported on the dash. This was a new car purchased from the dealership with no prior accidents or incidents.

Parked at work as usual on 8/17/2026 in the morning and in the afternoon when i was ready to go home, i noticed the windshield was chipped closed to the bottom. The chip itself is quite tiny and doesn’t look like it was hit by an object. The crack link goes upwards and turns towards the passenger side. The weather has been very hot in the past several weeks.

Last year my vehicle rear camera and sensor failed to which caused me to backup into a mailbox. I had brought it up after a car wash at the dealership and they said they didn't know about any recalls at the time. I recently saw the recall for this year and make and would like this to be investigated further. I also have an estimate for the damages that I can provide.

During the commute on the way home on [XXX] between Harrisburg and Lebanon PA a stone kicked up in a construction zone and impacted the driver side windshield. At that time there was no visible damage until later in the drive there was a 3in long crack in the driver side line of sight. As the drive continued the crack continued across the line of sight. Over the course of 2 days the crack went from 3inches to halfway across the windshield. The stone crack was no bigger than a size of an eraser on a pencil. I believe this needs investigated just like the 2021 model's with defective windshields. Toyota care (ref [XXX]) was called, they declined my incident. My purchased extended warranty for chips, cracks, dents was also denied because its bigger than 3inches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The multimedia display, which shows the gps mapping being sync'd from my phone has a pop up advertisement ""experience drive connect"" for a subscription service. According to multiple dealers this can not be disabled or turned off except by subscribing to Toyota Drive Connect. So, without a subscription, the multimedia display is disabled since the first screen which is an advertisement can not be removed or disabled in order to utilize the multimedia display. This has created a safety hazard for many posters on ToyotaNation forums and other sites. I believe this problem started with the 2023 version of their display and was not present on 2022 or earlier models.

I am trying to locate any information and updates on my second key fob that was not received at the time of the purchase of my car. Every month I talk with Toyota they say by the end of this month you should receive your letter, so the end of the month passes and I reach out to toyota and they state it was pushed back to the end of this month and so on. I am getting very upset especially when you purchase a $50,000.00 automobile. I can't find any discussions on the Venza key fob shortage but there are discussions on every other model of Toyota. I am leaving on a 7 week trip and god forbid something happens to my one and only key what am I going to do then?