2021 Toyota Tacoma

The contact owns a 2021 Toyota Tacoma. The contact stated that there was a coolant leak, and the coolant level in the reservoir was low. The coolant reservoir was topped off; however, the failure reoccurred. While having an oil change at Keys Toyota (5855 Van Nuys Blvd, Sherman Oaks, CA 91401); the contact was informed about the coolant leak in the rear of the engine. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer, who confirmed there was no warranty coverage for the repair. The vehicle was diagnosed with a coolant leak, and the starter needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 102,000.

The contact owns a 2021 Toyota Tacoma. The contact stated while the vehicle was parked at the residence, the contact raised the hood to inspect the engine and became aware that the coolant bypass valve was leaking coolant. A dealer was not contacted. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the coolant bypass valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not under warranty. The approximate failure mileage was 50,000.