RECALLED FUEL PUMP WITH NO REMEDY- CONSTANT VIBRATION FROM 20-40MPH - AUTOMATICALLY BRAKING FROM SHADOWS- AUTOMATICALLY REDLINES WHEN COLD DRIVING - VARIOUS TRIM MELTING FROM THE SUN - POWER STEERING FLUID DISAPPEARING TOLD THEM AT EVERY SERVICE SINCE NEW - AGAIN ON MARCH 25 WAS TOLD TRUCK WAS GOOD - THEN ON MARCH 26 THEY TELL M…
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RECALLED FUEL PUMP WITH NO REMEDY- CONSTANT VIBRATION FROM 20-40MPH - AUTOMATICALLY BRAKING FROM SHADOWS- AUTOMATICALLY REDLINES WHEN COLD DRIVING - VARIOUS TRIM MELTING FROM THE SUN - POWER STEERING FLUID DISAPPEARING TOLD THEM AT EVERY SERVICE SINCE NEW - AGAIN ON MARCH 25 WAS TOLD TRUCK WAS GOOD - THEN ON MARCH 26 THEY TELL ME THEY ARE REPLACING AN ENTIRE STEERING RACK. REAR BRAKE DRUMS ARE LOUD AND CLUMSY FEELING - REAR END WHINE - MPG 17 AT THE BEST- STALLS SHIFTING FROM D > R < D. THIS TRUCK IS A DEATH TRAP. IT IS SITTING AT THE DEALERSHIP WAITING FOR A FUEL PUMP RECALL REMEDY. THE AUTO BRAKING AND AUTOMATIC ACCELERATION HAS ALMOST KILLED ME AND MOST LIKELY WOULD HAVE A LESS EXPERIENCED DRIVER. TOYOTA OF NASHIA NH HAVE GIVEN ME NO UPDATES. THEY HAVE LOCKED ME INTO THIS LEASE WITHOUT PAYING THOUSANDS TO GET OUT OF IT. THE DATE OF OCCURRENCE I PUT IS A RANDOM DATE AS ALL OF THESE ISSUES HAVE BEEN HAPPENING SINCE IEASED THE VEHICLE BRAND NEW. TOYOTA OF NASHUA OF COURSE CAN NEVER REPLICATE ANY PROBLEMS. I NEED HELP ASAP GETTING AWAY FROM THIS TRUCK AND I CANNOT GET ANY HELP. I AM 100 PERCENT DISABLED VETERAN AND NEEDED A RELIABLE VEHICLE NOT A DEATH TRAP. HELP ME PLEASE.
NHTSA ODI #11321148
4,300 miles · Mar 4, 2020
Service Brakes
IN THE 3 OR SO MONTHS I HAVE HAD THE VEHICLE, I HAVE EXPERIENCED SEVERAL INSTANCES OF INTERMITTENT BRAKING ISSUES. WHEN COMING TO AN UNEXPECTED OR URGENT STOP, THE BRAKE PEDAL FEELS LIKE IT CANNOT BE DEPRESSED ANY FURTHER AND INCREASED PRESSURE TO THE PEDAL DOES NOT INCREASE STOPPING POWER. I AM AN ATHLETIC MALE WEIGHING 205 PO…
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IN THE 3 OR SO MONTHS I HAVE HAD THE VEHICLE, I HAVE EXPERIENCED SEVERAL INSTANCES OF INTERMITTENT BRAKING ISSUES. WHEN COMING TO AN UNEXPECTED OR URGENT STOP, THE BRAKE PEDAL FEELS LIKE IT CANNOT BE DEPRESSED ANY FURTHER AND INCREASED PRESSURE TO THE PEDAL DOES NOT INCREASE STOPPING POWER. I AM AN ATHLETIC MALE WEIGHING 205 POUNDS (POINT OF REFERENCE FOR YOU ON HOW MUCH PRESSURE I AM ABLE TO APPLY). HAVING OWNED DOZENS OF CARS OVER 35 YEARS, I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CLOSEST I CAN DESCRIBE THE ISSUE TO ANY OF MY EXPERIENCES WOULD BE THIS: IT FEELS VERY SIMILAR TO USING A BRAKE ON A VEHICLE THAT HAS POWER BRAKES WHEN THE ENGINE IS NOT RUNNING AND THERE IS A LOSS OF VACUUM TO THE SYSTEM. AT FIRST, THERE IS INITIAL VACUUM ASSIST, BUT AFTER A MOMENT, INCREDIBLE PRESSURE IS NEEDED TO STOP THE VEHICLE. I VIEW THIS AS AN URGENT AND IMPORTANT ISSUE. SO MUCH SO, THAT I WANT TO GET RID OF THE VEHICLE FOR THE SAFETY OF MYSELF AND OTHERS. SINCE THE PROBLEM IS INTERMITTENT, I DON'T KNOW IF THE DEALER CAN HELP. I WILL BRING IT TO THEM FOR A CHECK-UP AS A PRECAUTION THOUGH. I HAVE TRIED TO REPLICATE THE ISSUE IN ABANDONED PARKING LOTS, BUT HAVE YET BEEN UNABLE TO DO SO. THERE HAVE BEEN AT LEAST 3 INCIDENTS WHERE THIS HAS OCCURRED TO ME IN THE 4,000 MILES I HAVE DRIVEN THE TRUCK. I BOUGHT THE VEHICLE NEW AND FOLLOWED THE BREAK-IN PROCEDURES OUTLINED IN THE MANUAL. IT HAD CLEAR INSTRUCTIONS TO AVOID HARD STOPS, WHICH I WAS CAREFUL TO DO.
NHTSA ODI #11316031
2,700 miles · Feb 23, 2020
Service Brakes
WHILE IN MOTION LOST MORE & MORE BRAKING CAPABILITIES! NEARLY REAR ENDED ANOTHER AUTO! THE BRAKE PEDAL WAS COMPLETELY COMPRESSED TO THE FLOORBOARD. I HAD TO USE THE E-BRAKE TO COME TO A COMPLETE STOP. SPENT THE DAY GETTING THE TRUCK TOWED INTO A GARAGE!!
NHTSA ODI #11310915
5,500 miles · Feb 1, 2020
Fuel/propulsion SystemService BrakesVehicle Speed Control
I WAS DRIVIN IN THE HIGHWAY 65 M/H AND I WAS USING THE CRUISE CONTROL, JUST AS IT PASSED THROUGH THE EZPASS TOLL BOOTH THE PRE-COLLISION SYSTEM ACTIVATED AND BRAKE ABRUPTLY,I ALSO FEEL THAT WHEN YOU DRIVE ABOUT 60 MILES PER HOUR YOU APPLY THE BRAKE I FEEL SMALL VIBRATIONS IN THE CAR AND FINALLY THE 4X4 CONTROL KNOB IS CLOSE TO T…
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I WAS DRIVIN IN THE HIGHWAY 65 M/H AND I WAS USING THE CRUISE CONTROL, JUST AS IT PASSED THROUGH THE EZPASS TOLL BOOTH THE PRE-COLLISION SYSTEM ACTIVATED AND BRAKE ABRUPTLY,I ALSO FEEL THAT WHEN YOU DRIVE ABOUT 60 MILES PER HOUR YOU APPLY THE BRAKE I FEEL SMALL VIBRATIONS IN THE CAR AND FINALLY THE 4X4 CONTROL KNOB IS CLOSE TO THE FAN KNOB AND BY MISTAKE I CONNECTED THE 4X4 WHEN I WANT TO TURN ON THE FAN I THINK IT SHOULD HAVE SOMETHING LIKE SECURITY TO NOT BE CONNECTED SO EASILY
NHTSA ODI #11306435
Mileage unknown · Jan 5, 2020
Power TrainService BrakesSuspension
1. VIBRATION FELT WHEN SLOWING DOWN. USUALLY BETWEEN 50 AND 20. BELOW 20 IT GOES AWAY. FEELS LIKE THE TIRES ARE OUT OF BALANCE BUT MY TRUCK HAS 8K MILES ON IT AND I HAVE FELT IT SINCE THE DAY I BOUGHT IT. 2. ALSO WHEN THE TRANSMISSION IS OUT OF GEAR AND CLUTCH IS OUT OR THE REAR END MAKES A SQUEAKING NOISE WHEN HITTING B…
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1. VIBRATION FELT WHEN SLOWING DOWN. USUALLY BETWEEN 50 AND 20. BELOW 20 IT GOES AWAY. FEELS LIKE THE TIRES ARE OUT OF BALANCE BUT MY TRUCK HAS 8K MILES ON IT AND I HAVE FELT IT SINCE THE DAY I BOUGHT IT. 2. ALSO WHEN THE TRANSMISSION IS OUT OF GEAR AND CLUTCH IS OUT OR THE REAR END MAKES A SQUEAKING NOISE WHEN HITTING BUMPS. 3. CLUTCH MAKES A NOISE WHEN RELEASING IT. 4. HIGH PITCH HUM IN 3RD, 4TH, 5TH AND 6TH WHEN MAINTAINING CONSISTENT SPEED. TOOK IT TO THE DEALER, THE DEALER WAS ABLE TO REPLICATE THE ISSUES WITH COMPARABLE TRUCK ON THEIR LOT AND BRUSHED IT OFF AS NORMAL.
NHTSA ODI #11297191
5,100 miles · Dec 20, 2019
Service Brakes
VIBRATION IN SEAT/CAB WHILE APPLYING BRAKES BETWEEN 35-15 MPH THAT WORSENS THE MORE YOU DRIVE IT. VEHICLE WAS PURCHASED BRAND NEW AND HAS 5000 MILES ON IT AND DEALER STATES NORMAL CHARACTERISTIC OF VEHICLE- NO PROBLEM FOUND.
NHTSA ODI #11290379
10,000 miles · Dec 5, 2019
Electrical SystemService Brakes
ON ENTERING AN INTERSECTION THE VEHICLE APPLIED BRAKES AUTOMATICALLY AND WITHOUT WARNING. AT THAT TIME THE PATH FORWARD OF THE VEHICLE WAS CLEAR. THIS ACTION CAUSED A SAFETY HAZARD BY STALLING THE VEHICLE IN THE INTERSECTION. APPLYING GAS RESULTED IN NO FORWARD MOVEMENT. ONCOMING TRAFFIC HAD TO STOP ABRUPTLY TO AVOI…
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ON ENTERING AN INTERSECTION THE VEHICLE APPLIED BRAKES AUTOMATICALLY AND WITHOUT WARNING. AT THAT TIME THE PATH FORWARD OF THE VEHICLE WAS CLEAR. THIS ACTION CAUSED A SAFETY HAZARD BY STALLING THE VEHICLE IN THE INTERSECTION. APPLYING GAS RESULTED IN NO FORWARD MOVEMENT. ONCOMING TRAFFIC HAD TO STOP ABRUPTLY TO AVOID A COLLISION WITH MY VEHICLE. I HAVE BEEN TO THE TOYOTA DEALERSHIP TWO TIMES TO HAVE THIS REPAIRED TO NO AVAIL. THE LAST COMMUNICATION FROM TOYOTA CONCERNING MY COMPLAINT WAS A PHONE CALL FROM A FACTORY REP ADVISING ME THAT I NEEDED TO READ MY OWNERS MANUAL REGARDING THIS ISSUE. AT THIS POINT I AN AFRAID TO DRIVE THE VEHICLE. PLEASE HELP. NHTSA REF# 247577.
NHTSA ODI #11287261
1 miles · Dec 4, 2019
EnginePower TrainService Brakes
DRIVING TO THE UPS BRAKE MALFUNCTION LIGHT CAME, ENGINE LIGHT CAME ON, TRACTION CONTROL OFF LIGHT ON, VEHICLE LOST POWER, ABLE TO ONLY MOVE 1 MILE AN HOUR, BRAKE MALFUNCTION LIGHT ALSO SAID BRAKE OVERRIDE, ADVISE BRING TO DEALER . LUCKILY I WAS A HUNDRED FEET AWAY FROM THE TOYOTA DEALER WHEN THIS HAPPENED LIVING IN A SMALL TOWN.…
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DRIVING TO THE UPS BRAKE MALFUNCTION LIGHT CAME, ENGINE LIGHT CAME ON, TRACTION CONTROL OFF LIGHT ON, VEHICLE LOST POWER, ABLE TO ONLY MOVE 1 MILE AN HOUR, BRAKE MALFUNCTION LIGHT ALSO SAID BRAKE OVERRIDE, ADVISE BRING TO DEALER . LUCKILY I WAS A HUNDRED FEET AWAY FROM THE TOYOTA DEALER WHEN THIS HAPPENED LIVING IN A SMALL TOWN. TURN ON MY HAZARD LIGHTS AND DROVE INTO TOYOTA DEALERSHIP.
NHTSA ODI #11286780
250 miles · Nov 16, 2019
Power TrainService Brakes
AFTER PURCHASING A 2019 TACOMA TRD OFF-ROAD IT DEVELOPED A RUBBING NOISE. MY FIRST TWO COMPLAINTS WERE BRUSHED OFF. ON MY THIRD COMPLAINT I WAS INFORMED OF A TSB RELATED TO BAD AXLES. THE TSB DOESN'T PERTAIN TO THE TRD TRIMS BUT ONLY THE SR5 AND LOWER. THE AXLES HAVE BEEN REPLACED TWICE AND STILL HAVE NOISE. THE TRUCK HAS BEEN I…
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AFTER PURCHASING A 2019 TACOMA TRD OFF-ROAD IT DEVELOPED A RUBBING NOISE. MY FIRST TWO COMPLAINTS WERE BRUSHED OFF. ON MY THIRD COMPLAINT I WAS INFORMED OF A TSB RELATED TO BAD AXLES. THE TSB DOESN'T PERTAIN TO THE TRD TRIMS BUT ONLY THE SR5 AND LOWER. THE AXLES HAVE BEEN REPLACED TWICE AND STILL HAVE NOISE. THE TRUCK HAS BEEN IN THE SHOP SINCE THEY STARTED REPAIRS. THE THIRD AXLE HAS BEEN ORDERED. THE MECHANICS FROM TOYOTA STATED THAT IT USUALLY TAKES ABOUT 6 NEW AXLES UNTIL THE PROBLEM IS CORRECTED. NOISE WAS ONLY NOTED AT LOW SPEEDS.
NHTSA ODI #11280499
500 miles · Oct 17, 2019
Power TrainService Brakes
I NOTICE THAT MY TACOMA 2019 SR5 VIBRATE WHEN I'M BRAKING FROM 20MPH TO 0. I DON'T KNOW IF IT IS A BRAKE PROBLEM OR THE TRANSMISSION WHEN IT SHIFTING DOWN ON GEAR.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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