NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
44 reportsClear category filter14,900 miles · Jun 4, 2019
Service Brakes
TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF SPRINGFIEL…
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TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A VIBRATION IN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF SPRINGFIELD (2237 W 1ST ST, SPRINGFIELD, OH 45502, (937) 525-4642) WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE ROTATED, RESURFACED, AND THE DRUMS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1905151322. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V888000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT REQUESTED DIAGNOSTIC TESTING ON THE MASTER CYLINDER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,900.
NHTSA ODI #11217829
6,000 miles · May 14, 2019
Service Brakes
THE CAR TAKES TIME TO STOP COMPLETELY AFTER PRESSING THE BREAK.
NHTSA ODI #11207631
16,500 miles · May 11, 2019
EngineService BrakesSteering
VEHICLE SURGES WHEN STEERING WHEEL IS TURNED, ALSO IS HESITANT TO SHIFT GEARS ON HIGHWAY. FRUSTRATING AS IT IS DIFFICULT TO DRIVE EFFICIENTLY WHEN YOUR CAR DOES NOT SHIFT AS EXPECTED. TIRING TO DRIVE IN THIS WAY.
NHTSA ODI #11206996
Mileage unknown · Apr 3, 2019
Service Brakes
I FEEL THAT THE TOYOTA DEALER IN WAIPAHU, HAWAII IS UNABLE TO REMEDY THE DEFECT IN REGARDS TO RECALL NO. 18V-888. I RECEIVED THE RECALL REMEDY NOTICE IN THE MAIL, I THEN CALLED OUR DEALERSHIP SERVICE DEPARTMENT THE VERY NEXT DAY ON 2/25/19. I WAS TOLD THE PART WAS ON BACK ORDER AND THEY HAD NO ESTIMATED TIME OF ARRIVAL FOR THE …
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I FEEL THAT THE TOYOTA DEALER IN WAIPAHU, HAWAII IS UNABLE TO REMEDY THE DEFECT IN REGARDS TO RECALL NO. 18V-888. I RECEIVED THE RECALL REMEDY NOTICE IN THE MAIL, I THEN CALLED OUR DEALERSHIP SERVICE DEPARTMENT THE VERY NEXT DAY ON 2/25/19. I WAS TOLD THE PART WAS ON BACK ORDER AND THEY HAD NO ESTIMATED TIME OF ARRIVAL FOR THE PART. I ASKED FOR A PHONE CALL THAT DAY TO SATISFY MY CONCERN ON NO ETA FOR THE PART SINCE THIS RECALL AFFECTS MY BRAKE PERFORMANCE. NO CALL WAS RECEIVED. ON 3/27/19, I CALLED AGAIN AND WAS TOLD I HAD TO KEEP CALLING SINCE THEY HAVE NO IDEA IN REGARDS TO THE ETA FOR THE PART. SECONDLY, I CANNOT BE PUT ON A WAITING LIST SINCE I NEED TO BE AT THE REMEDY LEVEL. I WAS CONFUSED SINCE OUR RECALL STATES IT IS A REMEDY NOTICE WHICH I EXPLAINED I ALREADY HAD. I WAS PUT ON HOLD ONLY TO BE TOLD SHE MADE A MISTAKE AND THAT A MANAGER WILL CALL ME BACK THE SAME DAY. NO CALL WAS RECEIVED. TODAY IS 4/3/19 AND I STILL HAVE NOT RECEIVED A CALL. I FEEL THAT THIS IS NOT VERY REASONABLE SINCE THIS RECALL AFFECTS BRAND NEW TRUCKS (2018-2019). HOW CAN THIS REPAIR BE PUSHED BACK WHEN IT AFFECTS YOUR BRAKE PERFORMANCE? SECONDLY, HOW CAN YOU SEND OUT A REMEDY NOTICE, HAVE A CUSTOMER MAKE CONTACT RIGHT AWAY, AND STATE THAT THERE ARE ALREADY NO PARTS AVAILABLE FOR THE RECALL.
NHTSA ODI #11193706
10,000 miles · Mar 22, 2019
Electrical SystemElectronic Stability Control (esc)Forward Collision Avoidance
PRE-COLLISION WARNING SYSTEM IS FAULTY. THE SYSTEM ENGAGES WHEN NOTHING IS IN FRONT OF THE VEHICLE TO MERIT WARNINGS OR ENGAGING THE BRAKES AUTOMATICALLY. HOWEVER, THE SYSTEM DOES NOT ENGAGE WHEN THE TRUCK IS EXTREMELY CLOSE TO THE WALL OF A GARAGE. UNFORTUNATELY THERE IS NO WAY TO TURN OFF THIS FEATURE AND IT WILL ULTIMATELY RE…
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PRE-COLLISION WARNING SYSTEM IS FAULTY. THE SYSTEM ENGAGES WHEN NOTHING IS IN FRONT OF THE VEHICLE TO MERIT WARNINGS OR ENGAGING THE BRAKES AUTOMATICALLY. HOWEVER, THE SYSTEM DOES NOT ENGAGE WHEN THE TRUCK IS EXTREMELY CLOSE TO THE WALL OF A GARAGE. UNFORTUNATELY THERE IS NO WAY TO TURN OFF THIS FEATURE AND IT WILL ULTIMATELY RESULT IN AN ACCIDENT WHICH MAY BE FATAL.
NHTSA ODI #11190990
5,000 miles · Mar 4, 2019
Service Brakes
MY BRAND NEW TACOMA HAS A STICKING BRAKE PEDAL THAT STICKS IN THE PEDAL'S NEUTRAL POSITION. IT NEEDS MORE FORCE TO PRESS IT AT RANDOM TIMES. THIS ISSUE STOOD OUT WHILE I WAS DRIVING IN THE MOUNTAINS ON A DIRT ROAD AND CAME ACROSS SOME ICE. I JUST NEEDED TO APPLY MINIMAL PRESSURE ON THE BRAKES TO KEEP FROM SPEEDING UP AS I WAS GO…
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MY BRAND NEW TACOMA HAS A STICKING BRAKE PEDAL THAT STICKS IN THE PEDAL'S NEUTRAL POSITION. IT NEEDS MORE FORCE TO PRESS IT AT RANDOM TIMES. THIS ISSUE STOOD OUT WHILE I WAS DRIVING IN THE MOUNTAINS ON A DIRT ROAD AND CAME ACROSS SOME ICE. I JUST NEEDED TO APPLY MINIMAL PRESSURE ON THE BRAKES TO KEEP FROM SPEEDING UP AS I WAS GOING DOWNHILL OVER THE ICE. THERE WAS NO AREA TO TURN AROUND IN THIS LOCATION AND WOULD NOT BE ABLE TO MAKE IT BACK UP THE HILL DUE TO THE ICE. WHEN I DEPRESSED THE BRAKE PEDAL, IT STUCK AT FIRST THEN POPPED DOWNWARD MAKING ME APPLY MORE PRESSURE THAN I WANTED TO. THE BRAKES ENGAGED WITH MORE FORCE CAUSING ME TO NOT BE FULLY IN CONTROL AS I BEGAN TO SWERVE WITH THE BRAKES LOCKING UP PRIOR TO THE ABS KICKING IN (TIRES LOCK FOR THE ABS TO WORK). I'VE TAKEN THE VEHICLE TO THE DEALERSHIP 3 TIMES AND VOICED THE SAFETY CONCERN. THEY DID INSPECT IT, HOWEVER, I WAS TOLD EACH TIME THE VEHICLE FUNCTIONS AS IT SHOULD, PER MANUFACTURER SPECS. CASE FILED DIRECTLY WITH TOYOTA CORPORATE ALSO HAD NO RESOLUTION. ONE VISIT STATED ANOTHER VEHICLE ON THE LOT HAD THE SAME CONCERN.
NHTSA ODI #11184026
Mileage unknown · Feb 23, 2019
Service Brakes
WHEN APPLYING BRAKES, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. VEHICLE IS NOT EVEN 1 YEAR OLD YET AND BRAKES SHOULD NOT BE HAVING PROBLEMS.
NHTSA ODI #11182077
4,500 miles · Jan 24, 2019
Service BrakesCrash
TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE THE CONTACT WAS ATTEMPTING TO PARK IN HIS GARAGE, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND PROVIDED A CASE NUMBER. THE CONTACT PLANNED TO HAVE T…
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TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE THE CONTACT WAS ATTEMPTING TO PARK IN HIS GARAGE, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND PROVIDED A CASE NUMBER. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO CROWN TOYOTA OF LAWRENCE (3430 IOWA ST, LAWRENCE, KS 66046, (785) 843-7700) FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 4,500.
NHTSA ODI #11171806
2,700 miles · Dec 16, 2018
Power TrainService BrakesSuspension
AFTER SHIFTING INTO REVERSE FROM PARK AND START BACKING UP THERE IS A 'CLUNK' NOISE FROM UNDER THE THE VEHICLE AND 'CLUNK' HAPPENS AGAIN ONCE YOU BRAKE IN REVERSE. VEHICLE INCONSISTENTLY SHIFTS WHILE DRIVING AT NORMAL CITY SPEED LIMITS.
NHTSA ODI #11161776
8,000 miles · Nov 6, 2018
Service BrakesCrashInjury
CROSSING STREET GOING STRAIGHT EASTBOUND ON GREEN LIGHT, ROAD CONSTRUCTION GOING ON. TRUCK STOPPED COMPLETELY ON MIDDLE OF ROAD, THINKING THERE WAS A CAR IN FRONT OF ME. NO VEHICLE IN FRONT JUST SHADOW OF THE BRIDGE, THAT MADE CAR STOP AUTOMATICALLY. BY THEN NORTH TRAFFIC STARTED MOVING GOT HIT. WERE IN A 5 VEHICLE ACCIDENT.
NHTSA ODI #11149582
Official recalls
3Nov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Jan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Dec 13, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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