NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
44 reportsClear category filter20,000 miles · Aug 31, 2021
Service Brakes
The contact owns a 2018 Toyota Tacoma. The contact stated that while driving over 40 MPH, the brake pedal was depressed, and the vehicle failed to stop in a timely manner. The contact stated that there was no collision. The vehicle was taken to the dealer where the front driver’s and passenger’s side brake linings, brake pads, a…
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The contact owns a 2018 Toyota Tacoma. The contact stated that while driving over 40 MPH, the brake pedal was depressed, and the vehicle failed to stop in a timely manner. The contact stated that there was no collision. The vehicle was taken to the dealer where the front driver’s and passenger’s side brake linings, brake pads, and rotors were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
NHTSA ODI #11431209
23,500 miles · Jan 28, 2021
Forward Collision AvoidanceService BrakesCrash
I WAS INVOKED IN A FRONT END COLLISION MY BRAKES DIDN'T STOP FAST ENOUGH MY PEDAL WENT DOWN TO THE BOTTOM FLOOR AND MY TPS RADAR COLLISION WARNING DIDN'T ACTIVATE WHAT CAN I DO ?
NHTSA ODI #11390591
Mileage unknown · Oct 11, 2020
Fuel/propulsion SystemService Brakes
RECALL ISSUES HAVE BEEN REPORTED VIA PHONE CALLS AND EMAILS TO DEALERSHIP SINCE MARCH-2020 BUT HAVE YET TO RECEIVE ANY ASSISTANCE ON MATTERS FOR TWO RECALLS, ONE IN DEC2018 FOR THE BRAKE MASTER CYLINDER AND ANOTHER IN JAN2020 FOR THE LOW PRESSURE FUEL PUMP. BRAKES ARE ALWAYS MAKING A LOUD NOISE ESPECIALLY ON REVERSE.
NHTSA ODI #11363749
14,000 miles · Sep 6, 2020
Service BrakesCrash
THE CAR WAS PUT IN REVERSE IN ORDER TO GET OUT OF A PARKING SPACE. AS I TURNED THE WHEEL AS IT WAS IN REVERSE THE CAR BEGAN TO ACT WEIRD AND THE BRAKES DID NOT SEEM TO WORK. I PUMPED THE BRAKES 3 TIMES, BUT IT WAS TOO LATE AND THE CAR PARKED BEHIND ME WAS HIT. I WAS GOING SLOW WHEN I REVERSED, HOWEVER MY WHOLE BUMPER SNAPPED OFF…
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THE CAR WAS PUT IN REVERSE IN ORDER TO GET OUT OF A PARKING SPACE. AS I TURNED THE WHEEL AS IT WAS IN REVERSE THE CAR BEGAN TO ACT WEIRD AND THE BRAKES DID NOT SEEM TO WORK. I PUMPED THE BRAKES 3 TIMES, BUT IT WAS TOO LATE AND THE CAR PARKED BEHIND ME WAS HIT. I WAS GOING SLOW WHEN I REVERSED, HOWEVER MY WHOLE BUMPER SNAPPED OFF AND MY TAILLIGHT SHATTERED. THE TRUCK SEEMED TO HAVE ACCELERATED WITHOUT THE GAS PEDAL BEING USED....THE BRAKES SEEMED TO WORK JUST FINE AFTER, HOWEVER DEALERSHIP TOLD ME THERE WEREN'T ANY CODES INDICATING A LOSS OF BRAKES. THERE WAS NO FLUID OR LEAKAGE ON THE COMPARTMENT EITHER. EVERYTHING WAS FINE I WAS TOLD, BUT IT DOESN'T SEEM TO ADD UP FOR ME. THIS TRUCK WAS SECOND-HAND FROM THE DEALERSHIP, SO I AM NOT SURE IF IT WAS PART OF THE TRUCKS THAT HAD A RECALL ON BRAKES. THE CURRENT RECALL ON IT HAD TO DO WITH THE PUMP WHICH THERE IS NO REMEDY FOR.
NHTSA ODI #11353438
19,500 miles · Feb 6, 2020
Service Brakes
THE AUTOMATIC BRAKING SYSTEM (ABS) ENGAGES WHEN ROAD SURFACES ARE SNOWY OR SLICK. WHEN THIS HAPPENS, I CANNOT STOP THE VEHICLE WITHIN A REASONABLE DISTANCE. THE ABS TAKES OVER AND THE CAR COASTS INDEFINITELY. I HAVE NEVER BEEN IN AN ACCIDENT IN 40 YEARS OF DRIVING, AND HAVE NOW HAD THREE NEAR MISSES OVER THE LAST TWO WINTERS DUE…
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THE AUTOMATIC BRAKING SYSTEM (ABS) ENGAGES WHEN ROAD SURFACES ARE SNOWY OR SLICK. WHEN THIS HAPPENS, I CANNOT STOP THE VEHICLE WITHIN A REASONABLE DISTANCE. THE ABS TAKES OVER AND THE CAR COASTS INDEFINITELY. I HAVE NEVER BEEN IN AN ACCIDENT IN 40 YEARS OF DRIVING, AND HAVE NOW HAD THREE NEAR MISSES OVER THE LAST TWO WINTERS DUE TO THE ABS.
NHTSA ODI #11307450
21,039 miles · Jan 24, 2020
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2018 TOYOTA TAKOMA. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING, A WARNING MESSAGE IN THE INSTRUMENT PANEL STATED THAT THE BRAKE AND ACCELERATOR WAS DEPRESSED AT THE SAME TIME. THE VEHICLE LOST MOTIVE POWER. MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060, (470)938-8430) WAS CONTACTED AND A…
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TL* THE CONTACT OWNS A 2018 TOYOTA TAKOMA. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING, A WARNING MESSAGE IN THE INSTRUMENT PANEL STATED THAT THE BRAKE AND ACCELERATOR WAS DEPRESSED AT THE SAME TIME. THE VEHICLE LOST MOTIVE POWER. MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060, (470)938-8430) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,039.
NHTSA ODI #11301693
18,000 miles · Oct 18, 2019
Service Brakes
VEHICLE CONTINUES TO HAVE BRAKE SHUDDER WHILE DECELERATING FROM FREEWAY SPEEDS. AS THE BRAKES HEAT UP, THE BRAKE SHUDDER GETS MORE AND MORE PRONOUNCED. I HAVE HAD THIS VEHICLE IN TO THE DEALERSHIP FOR MAINTENANCE ON THIS ISSUE 5 TIMES IN THE LAST 6 MONTHS TO ADDRESS THE ISSUE. TSB HAS BEEN DONE TO ADDRESS REAR AXLE ISSUES, ALL R…
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VEHICLE CONTINUES TO HAVE BRAKE SHUDDER WHILE DECELERATING FROM FREEWAY SPEEDS. AS THE BRAKES HEAT UP, THE BRAKE SHUDDER GETS MORE AND MORE PRONOUNCED. I HAVE HAD THIS VEHICLE IN TO THE DEALERSHIP FOR MAINTENANCE ON THIS ISSUE 5 TIMES IN THE LAST 6 MONTHS TO ADDRESS THE ISSUE. TSB HAS BEEN DONE TO ADDRESS REAR AXLE ISSUES, ALL RECALLS HAVE BEEN COMPLETED AND REAR DRUMS WERE REPLACED UNDER WARRANTY ONCE. VEHICLE IS STILL UNDER MANUFACTURER'S 2YR/25,000 MILE TOYOTACARE WARRANTY, BUT MANUFACTURER REFUSED TO REPLACE THE DRUMS/ROTORS. I HAVE TAKEN THE VEHICLE TO A DIFFERENT SHOP AND HAD FRONT ROTORS/PADS REPLACED, ALONG WITH THE REAR DRUMS AND THERE IS STILL A VIBRATION COMING FROM THE BRAKES WHILE DECELERATING. PLEASE ADVISE.
NHTSA ODI #11269441
Mileage unknown · Sep 10, 2019
EngineService BrakesVehicle Speed Control
THE TRUCK VIBRATE AS IF IT HAS BIG OFF ROAD TIRES, THE VIBRATION IS VERY STRONG FORM 15 OR 20 MPR AT TIMES IS SO STRONG THAT THE DASHBOARD MAKE NOYCE AND THE FRONT PASSENGER SEAT MAKES NOYCE. IN THE MORNING AND SOMETIMES AT ANY TIME THE ENGINE IS KING OF MISSING FOR SMALL TIMES, MISSING , LIKE GOING AND STOPPING THE ENGINE NEA…
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THE TRUCK VIBRATE AS IF IT HAS BIG OFF ROAD TIRES, THE VIBRATION IS VERY STRONG FORM 15 OR 20 MPR AT TIMES IS SO STRONG THAT THE DASHBOARD MAKE NOYCE AND THE FRONT PASSENGER SEAT MAKES NOYCE. IN THE MORNING AND SOMETIMES AT ANY TIME THE ENGINE IS KING OF MISSING FOR SMALL TIMES, MISSING , LIKE GOING AND STOPPING THE ENGINE NEASE. ALL THIS HAPPENING IN CITY DRIVING OR HWY. ALL HIS HAPPENS ON AND OFF .
NHTSA ODI #11254374
Mileage unknown · Aug 22, 2019
Service Brakes
HAD AN APPOINTMENT TO TAKE MY VEHICLE IN FOR A RECALL, SHOWED UP TO DO THE RECALL ON THE DRIVE, SERVICE ADVISOR SAID THEY CAN'T DO THE RECALL ON MY VEHICLE. WHY CALL AND EMAIL ABOUT THE RECALL ON MY VEHICLE TO HAVE ME DRIVE TO THE DEALERSHIP TO BE TOLD NO. WASTE OF TIME. THE RECALL ON MY VEHICLE IS "SPECIAL SERVICE CAMPAIGN K0B …
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HAD AN APPOINTMENT TO TAKE MY VEHICLE IN FOR A RECALL, SHOWED UP TO DO THE RECALL ON THE DRIVE, SERVICE ADVISOR SAID THEY CAN'T DO THE RECALL ON MY VEHICLE. WHY CALL AND EMAIL ABOUT THE RECALL ON MY VEHICLE TO HAVE ME DRIVE TO THE DEALERSHIP TO BE TOLD NO. WASTE OF TIME. THE RECALL ON MY VEHICLE IS "SPECIAL SERVICE CAMPAIGN K0B (REMEDY NOTICE) - CERTAIN 2018 ' 2019 MODEL YEAR TACOMA AND TUNDRA - MILLIMETER WAVE RADAR SENSOR". I'VE HAD THE VEHICLE COME TO A STOP AND HAD THE BRAKE LIGHT ON IN THE MORNING WITH MORNING DEW, HAPPENED A FEW TIMES IN THE LAST COUPLE MONTHS.
NHTSA ODI #11245892
6,500 miles · Jul 11, 2019
Service BrakesVehicle Speed Control
WITH LASER CRUISE CONTROL ON, VEHICLE WILL SUDDENLY SLAM ON THE BRAKES AND RELEASE WITH NO OTHER VEHICLES IN FRONT OF IT. THIS HAS HAPPENED 8 OR 9 TIMES IN THE TIME I HAVE OWNED THE TRUCK. I HAVE TAKEN IT BACK TO THE DEALER 4 TIMES FOR THIS PROBLEM, ONLY TO BE TOLD THAT THEY CANNOT DUPLICATE IT AND NOTHING WAS DONE TO REPAIR THE…
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WITH LASER CRUISE CONTROL ON, VEHICLE WILL SUDDENLY SLAM ON THE BRAKES AND RELEASE WITH NO OTHER VEHICLES IN FRONT OF IT. THIS HAS HAPPENED 8 OR 9 TIMES IN THE TIME I HAVE OWNED THE TRUCK. I HAVE TAKEN IT BACK TO THE DEALER 4 TIMES FOR THIS PROBLEM, ONLY TO BE TOLD THAT THEY CANNOT DUPLICATE IT AND NOTHING WAS DONE TO REPAIR THE PROBLEM. THE NEXT DAY I RECEIVED A RECALL NOTICE TO BRING THE TRUCK TO TOYOTA TO REPAIR A FRONT SENSOR FOR THIS PROBLEM. I BROUGHT THE TRUCK IN TO THE DEALER AND THEY SAID THAT WATER WAS GETTING INTO THE FRONT GRILL SENSOR AND THEY GLUED A PIECE OF RUBBER/FOAM OVER THE SENSOR. A FEW DAYS LATER THE SAME THING HAPPENED AGAIN. MY WIFE AND I ARE AFRAID TO EVEN DRIVE THE TRUCK AND TOYOTA HAS SAID EVERYTHING IS OK. THE SECOND PROBLEM IS WITH LASER CRUISE ON AND SET AT 75 MILES AN HOUR TRAVELING UP A GRADE, THE VEHICLE WILL DOWNSHIFT INTO THIRD GEAR RUNNING THE TACH TO 300 RPM'S OVER THE REDLINE. TOYOTA SAYS THAT THIS IS FINE AND THE TRUCK HAS A GOVERNER TO KEEP THE TRUCK FROM OVER REVVING 300 RPM'S ABOVE REDLINE AT 5800 RPM. I EXPLAINED THAT IN THE OWNERS MANUAL IT SAYS TO NEVER RUN THE ENGINE TO REDLINE. AGAIN TOYOTA SAYS THIS IS NORMAL AND THAT THEY WILL NOT FIX THE PROBLEM. REDLINE IS 5500 RPM.
NHTSA ODI #11230918
Official recalls
3Nov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Jan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Dec 13, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles. Improper machining of the brake master cylinder may result in internal damage of one of the seals, affecting brake performance.
Consequence & remedy
Consequence: Reduced brake performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake master cylinder, free of charge. The recall began January 28, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are J16/J06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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