6 SPEED AUTOMATIC TRANSMISSION IS ALWAYS ON A HIGHER GEAR. OFTEN LUGS THE TRUCK AROUND AND CAN BE HAZARDOUS WHEN TURNING LEFT OR RIGHT FROM ROLLING AS THE TRUCK OFTEN STAYS AT A HIGHER GEAR AND WILL EITHER LUG THE VEHICLE OR JERK/ROUGH DOWNSHIFT. WHEN SUDDEN ACCELERATION IS NEEDED, TRUCK WILL LAG OR JERK. HAS THE POTENTIAL TO …
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6 SPEED AUTOMATIC TRANSMISSION IS ALWAYS ON A HIGHER GEAR. OFTEN LUGS THE TRUCK AROUND AND CAN BE HAZARDOUS WHEN TURNING LEFT OR RIGHT FROM ROLLING AS THE TRUCK OFTEN STAYS AT A HIGHER GEAR AND WILL EITHER LUG THE VEHICLE OR JERK/ROUGH DOWNSHIFT. WHEN SUDDEN ACCELERATION IS NEEDED, TRUCK WILL LAG OR JERK. HAS THE POTENTIAL TO CAUSE OR BE INVOLVED IN ACCIDENTS DUE TO TRANSMISSION MAPPING.
NHTSA ODI #11042109
15,000 miles · Sep 9, 2017
Power TrainUnknown Or Other
BROUGHT CAR IN FOR A 15K MILE CHECK UP AND RECALL CHECK ON 08/04/2017. THE SERVICE MANAGER TOLD ME THAT THERE WAS IN FACT A LEAK AND THEY WOULD NEED TO KEEP THE CAR FOR A FEW DAYS TO REPAIR. THE PARTS WERE ORDERED AND WILL BE THERE IN A COUPLE DAYS. 1 WEEK LATER I WAS ABLE TO GET A LOANER CAR. NOW IT HAS BEEN OVER 30 DAYS AND TH…
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BROUGHT CAR IN FOR A 15K MILE CHECK UP AND RECALL CHECK ON 08/04/2017. THE SERVICE MANAGER TOLD ME THAT THERE WAS IN FACT A LEAK AND THEY WOULD NEED TO KEEP THE CAR FOR A FEW DAYS TO REPAIR. THE PARTS WERE ORDERED AND WILL BE THERE IN A COUPLE DAYS. 1 WEEK LATER I WAS ABLE TO GET A LOANER CAR. NOW IT HAS BEEN OVER 30 DAYS AND THEY HAVE NOT FIXED THE TRUCK. SUPERSTITION TOYOTA LOCATED ON E. AUTO LOOP AVE, MESA, AZ
NHTSA ODI #11022439
10,000 miles · Sep 6, 2017
Power Train
REAR DIFFERENTIAL LEAK RECALL #: 17V-285 MY TOYOTA DEALERSHIP HAS HAD MY 2017 TACOMA TRUCK SINCE MID JULY. AFTER WEEKS OF CALLING THE DEALERSHIP THEY CANNOT GIVE ME A COMPLETED REPAIR DATE. TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME AND I WANT TOYOTA TO EXCHANGE MY CURRENT TRUCK FOR A NE…
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REAR DIFFERENTIAL LEAK RECALL #: 17V-285 MY TOYOTA DEALERSHIP HAS HAD MY 2017 TACOMA TRUCK SINCE MID JULY. AFTER WEEKS OF CALLING THE DEALERSHIP THEY CANNOT GIVE ME A COMPLETED REPAIR DATE. TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME AND I WANT TOYOTA TO EXCHANGE MY CURRENT TRUCK FOR A NEW ONE: MY CURRENT TRUCK HAS LESS THAN 10,000 MILES. CALLS TO TOYOTA RESULTED IN NO ACTION TAKEN ON THEIR PART TO RESOLVE THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI #11021857
2,008 miles · Aug 2, 2017
Power Train
WHEN VEHICLE COLD AND GOING COASTING DOWN HILL (15 MPH AT MOST) THE TRANSMISSION LAGS BEFORE IT ENGAGES. RPM'S REV UP. BUT VEHICLE DOES NOT RESPOND. PRESS BREAK AND THEN RESPONDS. NOT FIRST TIME THIS HAS HAPPENED...ALSO HAPPENED COASTING UP HILL TO STOP SIGN.
NHTSA ODI #11012453
Mileage unknown · Jul 25, 2017
Power Train
TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO TOYOTA OF TAMPA BAY LOCATED AT 1101 E FLETCHER AVE, TAMPA, FL 33612 (813) 402-1307, FOR A RECALL INSPECTION SEEN ON THE NEWS IN MAY OF 2017. THE CONTACT STATED WHILE AT THE DEALER HE WAS INFORMED THAT THE BOLTS ON THE DIFFERENTIAL WERE FRACT…
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TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO TOYOTA OF TAMPA BAY LOCATED AT 1101 E FLETCHER AVE, TAMPA, FL 33612 (813) 402-1307, FOR A RECALL INSPECTION SEEN ON THE NEWS IN MAY OF 2017. THE CONTACT STATED WHILE AT THE DEALER HE WAS INFORMED THAT THE BOLTS ON THE DIFFERENTIAL WERE FRACTURED AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THE DEALER PROVIDED HIM WITH A LOANER VEHICLE. THE CONTACT MENTIONED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) SEVERAL DAYS AFTER LEAVING THE VEHICLE AT THE DEALER HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE AVAILABLE AND THE LOCAL DEALER WOULD NEED TO ORDER THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11010509
15,002 miles · Jul 21, 2017
Power Train
REAR DIFFERENTIAL LEAK. RECEIVED SAFETY RECALL H0G FROM TOYOTA. MADE APPOINTMENT AND TOOK TRUCK TO TOYOTA OF EL CAJON, MILEAGE WAS 15,002. WAS ADVISED THERE WAS SEEPAGE AND IMPOUNDED TRUCK AND PROVIDED ME A LOANER VEHICLE. I HAVE NOT BEEN ABLE TO SECURE ANY FIRM ANSWERS ON WHEN THE TRUCK WILL BE REPAIRED OTHER THAN THE PARTS ARE…
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REAR DIFFERENTIAL LEAK. RECEIVED SAFETY RECALL H0G FROM TOYOTA. MADE APPOINTMENT AND TOOK TRUCK TO TOYOTA OF EL CAJON, MILEAGE WAS 15,002. WAS ADVISED THERE WAS SEEPAGE AND IMPOUNDED TRUCK AND PROVIDED ME A LOANER VEHICLE. I HAVE NOT BEEN ABLE TO SECURE ANY FIRM ANSWERS ON WHEN THE TRUCK WILL BE REPAIRED OTHER THAN THE PARTS ARE NOT AVAILABLE. THIS IS DAY 21 IN THE SHOP, REPORTS OF OTHERS OVER 60+ DAYS. I HAVE A LOAN ON THE VEHICLE THAT I HAVE CONTINUE TO PAY THOUGH I DO NOT HAVE A TRUCK TO DRIVE. THIS IS VERY FRUSTRATING AS I BELIEVE WAS SOLD ME A VEHICLE IN SEPTEMBER 2016 KNOWING THERE WAS ISSUES WITH THE MODEL YEAR. MY TRUCK IS NOT UNDER OP CODE H0G316, SO MY PARTS ARE UNDER THE NORMAL ORDERING PROCESS. TOYOTA CORPORATE CUSTOMER SERVICE SIMPLY PROVIDES LIP SERVICE ONLY AND NO DETAILS ON THE POTENTIAL RELEASE OF REPAIR KITS.
NHTSA ODI #11006770
Mileage unknown · Jul 12, 2017
Power Train
TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF ESCONDIDO (231 E LINCOLN …
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TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF ESCONDIDO (231 E LINCOLN PKWY, ESCONDIDO, CA 92026) WHO STATED THAT PARTS WERE NOT AVAILABLE AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11004950
Mileage unknown · Jul 11, 2017
Power Train
NOTICED A WEIRD ROTATIONAL NOISE FROM THE DAY I BOUGHT THE TRUCK. TOOK IT INTO PRESTIGE TOYOTA DEALER FOR IT'S FIRST OIL CHANGE AND ASKED IF THEY COULD CHECK OUT THE NOISE. DIAGNOSED AS THE REAR DIFFERENTIAL EVEN THOUGH IT WASNT LEAKING. TWO WEEKS LATER THEY ARE TELLING ME IT'S GOING TO TAKE A MONTH OR MORE TO GET THE PART. I AM…
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NOTICED A WEIRD ROTATIONAL NOISE FROM THE DAY I BOUGHT THE TRUCK. TOOK IT INTO PRESTIGE TOYOTA DEALER FOR IT'S FIRST OIL CHANGE AND ASKED IF THEY COULD CHECK OUT THE NOISE. DIAGNOSED AS THE REAR DIFFERENTIAL EVEN THOUGH IT WASNT LEAKING. TWO WEEKS LATER THEY ARE TELLING ME IT'S GOING TO TAKE A MONTH OR MORE TO GET THE PART. I AM IN A LOANER CAR AND CAN'T SEEM TO GET A SOLID ANSWER ON WHATS GOING ON WITH THESE REAR DIFFS. I DON'T EVEN WANT THE TRUCK AT THIS POINT SINCE THEY CAN'T EVEN FIX IT.
NHTSA ODI #11004646
6,500 miles · Jul 11, 2017
Power Train
ON UPHILL 1 OR 2% GRADE, THE TRANSMISSION SHIFT AND HOLD ONTO LOWER GEAR WHEN CLIMBING UPHILL THEN WILL NOT UP SHIFT WHEN GAS PEDAL IS RELEASED. TRANSMISSION CAN'T DECIDE WHAT GEAR TO GO TO OR STAY IN.. CONSUMING UN NECESSARY FUEL AND POSSIBLE SPUN. AND ALSO AUTOMATICALLY ENGAGE ENGINE BRAKE WHEN TRAVELING STIFF DOWN HILL.
NHTSA ODI #11004379
Mileage unknown · Jul 11, 2017
Power TrainSeats
FRONT SEAT HEAD REST WILL NOT STAY IN POSITION - KEEP MOVING UP BY ITSELF.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Consequence & remedy
Consequence: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles equipped with a six-cylinder engine. The affected vehicles have a crank position sensor that may malfunction, potentially resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the crank position sensor with an improved design, free of charge. The recall began July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0H.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles. Oil may leak from the area where the rear differential carrier is assembled to rear axle housing.
Consequence & remedy
Consequence: If the vehicle is operated with an insufficient amount of oil in the rear differential, the differential may seize and cause a loss of control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear differential for oil leakage. Based on the inspection, dealers will either tightening the fastening nuts or replace the fastening nuts and gasket. If the rear differential components are damaged, the rear differential carrier assembly will be replaced. The repairs will be performed free of charge. The recall June 19, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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