TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE SIX SPEED AUTO TRANSMISSION FAILED TO DOWNSHIFT PROPERLY. IN ADDITION, THE TRANSMISSION WAS SLOW TO CHANGE OVER, THERE WAS AN ABNORMAL NOISE, AND THE VEHICLE LUNGED FORWARD, WHICH PRESENTED THE RISK OF A POTENTIAL CRASH. THE FAILURES OCCURRED INTERMITTENTLY. …
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TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE SIX SPEED AUTO TRANSMISSION FAILED TO DOWNSHIFT PROPERLY. IN ADDITION, THE TRANSMISSION WAS SLOW TO CHANGE OVER, THERE WAS AN ABNORMAL NOISE, AND THE VEHICLE LUNGED FORWARD, WHICH PRESENTED THE RISK OF A POTENTIAL CRASH. THE FAILURES OCCURRED INTERMITTENTLY. RECENTLY, WHILE THE VEHICLE WAS AT A STOP WITH THE BRAKE PEDAL DEPRESSED, IT LUNGED FORWARD WHILE A PASSERBY WAS WALKING IN FRONT OF THE VEHICLE. CAPITOL TOYOTA (765 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 705-4707) WAS NOTIFIED OF THE FAILURE FOR MORE THAN TWO YEARS AND INDICATED THAT A SOFTWARE UPDATE MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 15.
NHTSA ODI #11222276
100 miles · Apr 8, 2019
EnginePower TrainSuspension
TRANSMISSION CONSTANT HUNTING/ SHIFTING.
NHTSA ODI #11194552
5,000 miles · Jan 5, 2019
Power TrainSteeringVehicle Speed ControlCrash
IT DOESN'T TRACK STRAIGHT AT 45+MPH , UNDER POWERED, CRUISE IS LOST SHIFTS ERRATIC AN. 16-18MPG RUNNING 91OCT....ETC
NHTSA ODI #11165313
3,717 miles · Dec 9, 2018
EnginePower Train
NOTICING THAT AS I COME TO A STOP AT THE LAST SECOND THE DRIVETRAIN SEEMS TO SNAP OUT OF GEAR CAUSING A VERY LOUD CLUNK AT THIS POINT THE VEHICLE SEEMS TO FREE WHEEL FORWARD UNSAFELY. . THE JOLT YOU GET CAN BE COMPARED TO PUTTING THE VEHICLE INTO GEAR AT TOO HIGH OF AN IDOL, WHICH WILL CAUSE PREMATURE WEAR AND TEAR TO YOUR DRIV…
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NOTICING THAT AS I COME TO A STOP AT THE LAST SECOND THE DRIVETRAIN SEEMS TO SNAP OUT OF GEAR CAUSING A VERY LOUD CLUNK AT THIS POINT THE VEHICLE SEEMS TO FREE WHEEL FORWARD UNSAFELY. . THE JOLT YOU GET CAN BE COMPARED TO PUTTING THE VEHICLE INTO GEAR AT TOO HIGH OF AN IDOL, WHICH WILL CAUSE PREMATURE WEAR AND TEAR TO YOUR DRIVETRAIN. ALSO, THE ENGINE SEEMS TO SURGE AT IDOL WHILE IN GEAR AND IF YOU AREN'T READY FOR IT AND YOU ARE PARKING BEHIND SOMETHING, YOU RUN THE RISK OF HITTING IT.. I HAVE ADDRESSED THE DRIVETRAIN ISSUE WITH THE DEALER, BUT THEY SAY THEY CAN'T GET THIS TO HAPPEN FOR THEM. VERY INTERESTING CONSIDERING THERE SEEMS TO BE OTHERS WITH SIMILAR ISSUES.
NHTSA ODI #11157194
15,000 miles · Nov 3, 2018
Power Train
TRANSMISSION DOES NOT ENGAGE (SLIPS) IN FIRST GEAR FROM A COLD START UP. I AM CONCERNED THIS DEFECT MAY CAUSE AN UNSAFE SITUATION IN THE FUTURE.
NHTSA ODI #11145090
3,500 miles · Oct 11, 2018
EnginePower TrainUnknown Or Other
MY TRUCK MAKES A LOUD THUD SOUND WHEN ACCELERATING FROM A DEAD STOP, SLOWING DOWN TO A DEAD STOP, AND SLOWING DOWN FAST FROM HIGHER SPEEDS FROM 70-25. THIS HAPPENS MULTIPLE TIMES A DAY. I'M FEARING FOR MY LIFE AND AM NOT IN FINANCIAL POSITION TO GET ANOTHER CAR. PLEASE LOOK INTO THIS QUICKLY. THANK YOU
NHTSA ODI #11139879
19,500 miles · Jul 5, 2018
Power Train
TRANSMISSION FAILS TO START OFF IN 1ST GEAR ESPECIALLY WHEN UNDER A LOAD SUCH AS A/C ON DURING A HOT DAY. ALSO CONSTANTLY SHIFTING FROM 6TH TO 4TH THEN HOLDING 4TH FOR A SHORT DURATION THEN SHIFTING TO 5TH AND IMMEDIATE BACK TO 6TH THEN STARTS THE PROCESS OVER AGAIN. I HAVE VERIFIED THIS IS THE CASE WITH EVEN NEW 2018 MODELS THE…
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TRANSMISSION FAILS TO START OFF IN 1ST GEAR ESPECIALLY WHEN UNDER A LOAD SUCH AS A/C ON DURING A HOT DAY. ALSO CONSTANTLY SHIFTING FROM 6TH TO 4TH THEN HOLDING 4TH FOR A SHORT DURATION THEN SHIFTING TO 5TH AND IMMEDIATE BACK TO 6TH THEN STARTS THE PROCESS OVER AGAIN. I HAVE VERIFIED THIS IS THE CASE WITH EVEN NEW 2018 MODELS THE DEALER AND TOYOTA STATE THIS IS NORMAL OPERATION. THE ISSUE IS WE NEVER KNOW WHEN IT IS GOING TO OCCUR. WE CAN DRIVE FROM LIGHT TO LIGHT AND SOMETIMES IT LEAVES IN FIRST FROM A COMPLETE STOP AND OTHER TIMES IT DOES NOT. THIS IS DANGEROUS WHEN MAKING UNPROTECTED TURNS IN FRONT OF TRAFFIC. THE MOST RECENT OCCURRENCE I WAS MAKING A LEFT TURN IN FRONT OF TRAFFIC AND THE VEHICLE REFUSED TO ACCELERATE AT THE NORMAL RATE WITH THE THROTTLE NEAR THE FLOOR IT EVENTUALLY GRABBED FIRST GEAR AND BEGAN TO ACCELERATE NORMALLY JUST IN TIME TO AVOID A COLLISION. AS STATED THIS ISSUE IS MORE APPARENT IN THE SUMMER HEAT OF LAS VEGAS NV. FELLOW CONSUMERS SUGGEST THAT I INVEST IN A 3RD PARTY "TUNE" THAT RESOLVES THIS ERRATIC SHIFTING BEHAVIOR BUT THE COST IS NEARLY $800 AND I DON'T WANT TO VOID MY MANUFACTURER WARRANTY BY APPLYING A 3RD PARTY SOFTWARE REPAIR BUT THIS IS DESCRIBED BY FELLOW OWNERS AS "THE ONLY FIX". THE ISSUE IS WELL DOCUMENTED IN TOYOTA OWNERS FORUMS AS WELL AS OTHER SOCIAL MEDIA PLATFORMS BUT TOYOTA HAS THEIR HEAD IN THE SAND AFTER RELEASE OF THEIR 2ND REVISION TO THE SHIFTING PROGRAM OVER A YEAR AGO. ALSO, IT SHOULD BE MENTIONED THAT DUE TO THIS CONSTANT ERRATIC SHIFTING (CRUISE CONTROL EMPHASIZES THE ISSUE) WE HAVE NEVER ACHIEVED ANYTHING CLOSE TO THE ADVERTISED MPG EITHER WE AVERAGE 14 CITY 20 HWY 16-17MPG COMBINED. 20 HWY MPG IS ACHIEVED WITHOUT CRUISE CONTROL, WHEN USING CRUISE CONTROL THAT HWY MPG DROPS TO 18.
NHTSA ODI #11109773
5,000 miles · May 22, 2018
Power Train
TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE GEARS TO FLUCTUATE BETWEEN THIRD AND FOURTH GEARS. WHEN ASCENDING UP A HILL, THE TRANSMISSION WOULD FAIL TO SWITCH TO THE PROPER GEAR, CAUSING THE RPMS TO INCREASE AND THE ENGINE TO CONTINUOUSLY REV. AL…
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TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE GEARS TO FLUCTUATE BETWEEN THIRD AND FOURTH GEARS. WHEN ASCENDING UP A HILL, THE TRANSMISSION WOULD FAIL TO SWITCH TO THE PROPER GEAR, CAUSING THE RPMS TO INCREASE AND THE ENGINE TO CONTINUOUSLY REV. ALSO, WHILE IN FIRST AND SECOND GEARS, A LOUD ABNORMAL NOISE WAS HEARD COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER (JONES JUNCTION TOYOTA, 1504 BEL AIR RD, BEL AIR, MD) WHERE THE ELECTRONIC CONTROL UNIT WAS REPROGRAMMED (REFLASHED), BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #11097274
12,187 miles · May 4, 2018
Power Train
TACOMA REAR DIFFERENTIAL LEAK - MY 2017 TOYOTA TACOMA IS LEAKING FLUID FROM MY REAR DIFFERENTIAL. CURRENTLY THERE IS TOYOTA RECALL ON 2016 AND SOME 2017 TOYOTA TACOMA MODELS.
NHTSA ODI #11091905
1,200 miles · Mar 19, 2018
Power Train
AT 1,200 MILES I AM NOTICING A HOWLING NOISE IN THE INTERIOR (ALTHOUGH SOUNDS LIKE TRANSMISSION) AS TRANSMISSION CHANGES GEARS AT HIGHWAY SPEEDS OF 55-65 MPH.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Consequence & remedy
Consequence: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles equipped with a six-cylinder engine. The affected vehicles have a crank position sensor that may malfunction, potentially resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the crank position sensor with an improved design, free of charge. The recall began July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0H.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles. Oil may leak from the area where the rear differential carrier is assembled to rear axle housing.
Consequence & remedy
Consequence: If the vehicle is operated with an insufficient amount of oil in the rear differential, the differential may seize and cause a loss of control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear differential for oil leakage. Based on the inspection, dealers will either tightening the fastening nuts or replace the fastening nuts and gasket. If the rear differential components are damaged, the rear differential carrier assembly will be replaced. The repairs will be performed free of charge. The recall June 19, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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