2007 Toyota Tacoma

FOR THE LAST YEAR HAVE BEEN TRYING TO GET LOCAL TOYATO DEALERSHIP (HEYWARD ALLEN TOYATO) TO REPAIR THE RECALL KEEP GETTING SAME ANSWER WE HAVE NO PRODUCT WILL CALL YOU WHEN SOME COME IN. THE SAME ANSWER OVER AND OVER. I WANT THIS DONE ASAP. IF SOMETHING HAPPEN TO ME OR MY TRUCK I AM GOING TO SUE HEYWARD ALLEN TOYATO. I DO NOT WANT TO DO BUSINESS WITH THEM IS THERE ANYWHERE ELSE CLOSE THAT I CAN TAKE MY TRUCK. AND I WANT THEM TO PAY FOR MY GAS GETTING THERE WHY? BECAUSE THIS SHOULD HAVE BEEN DONE 6-9 MONTHS AGO. I HAVE SPOKE WITH FRIENDS AND STRANGERS WHO HAVE HAD THERE'S DONE MONTHS AGO THE SAME TIME THEY WHERE TELLING ME THERE WERE NONE AVAILABLE. THAT THEY WOULD CALL ME WHEN SOME CAME AVAILABLE THAT WAS IN MARCH OF 2017.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE REPAIR DUE TO AN AFTERMARKET SPACER LIFT IN THE FRONT SUSPENSION. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT IF THERE WERE ANY MODIFICATIONS TO THE VEHICLE, THEY MUST BE REMOVED PRIOR TO A RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER PURCHASING THIS TRUCK USED IN SEPT 2014, MY MECHANIC NOTICED THAT THE DRIVER'S SIDE REAR LEAF SPRING WAS MISSING HALF OF ONE OF THE LEAVES. I CONTACTED TOYOTA AND WAS TOLD THERE WAS NO RECALL PROGRAM, EVEN THOUGH THE INTERNET REVEALED NUMEROUS OTHER OWNERS WITH SIMILAR PROBLEMS. SINCE TOYOTA OFFERED NO ASSISTANCE WHAT SO EVER, I PURCHASED AN AFTER MARKET SPRING REPLACEMENT KIT, AND UPGRADED THE ENTIRE SUSPENSION. IN 2016, TOYOTA NOTIFIED ME OF A NHTSA RECALL 14V-604, DEALING WITH BROKEN LEAF SPRINGS, MY EXACT PROBLEM. SINCE I HAD ALREADY REPAIRED THE PROBLEM AT MY OWN COST, I SUBMITTED THE INVOICES FOR THE SUSPENSION KIT, AND MY MECHANIC'S INVOICE. THEY HAVE CONTINUALLY REQUESTED ADDITIONAL AND UNNECESSARY PAPER WORK, INCLUDING A SEPARATE DETAILED LETTER FROM MY MECHANIC. ONE IT HAS BEEN ALMOST 2 YEARS, AND TWO HE IS NO LONGER IN BUSINESS. I WOULD HAVE BEEN HAPPY TO COMPLY WITH THESE REQUIREMENTS WHEN THE REPAIRS WERE PERFORMED, BUT OF COURSE TOYOTA WAS DENYING RESPONSIBILITY AT THAT TIME. THIS IS MERELY AN EFFORT TO DELAY AND AVOID PAYMENT UNDER THE RECALL PLAN. I AM NOT TRYING TO GET TOYOTA TO PAY FOR OTHER UNRELATED PARTS AND REPAIRS, ONLY THE REAR LEAF SPRINGS AND LABOR TO REPLACE. EVERY TIME I CALL TOYOTA, THEY SAY THEY WILL TAKE CARE OF IT, AND THEN A MONTH LATER I GET THE SAME ROBO LETTER REQUESTING THE SAME UNREASONABLE INFO THAT I CAN'T PROVIDE OVER 2 YEARS LATER. I WOULD FILE A COMPLAINT WITH THE BBB, BUT TOYOTA HAS AN "F" RATING, SO OBVIOUSLY THEY HAVE NO CONCERN FOR CUSTOMER SAFETY OR SATISFACTION.

I CALLED TOYOTA OF SANTA BARBARA TO SCHEDULE THIS RECALL WORK TO REPLACE THE REAR LEAF SPRINGS ON MY TACOMA. I WAS TOLD THAT THE PARTS WERE ON ORDER AND I WOULD BE CALLED WHEN THEY CAME IN. I WEEK OR MORE LATER, I CALLED AGAIN AND TOLD BY A MAN IN THE PARTS DEPARTMENT THAT THE PARTS FOR THE RECALL WERE STILL NOT IN. HE ASKED IF I WANTED TO BE PUT ON THE WAITING LIST FOR THE RECALL SERVICE. I WAS SURPRISED TO LEARN THAT DESPITE MY PREVIOUS CALL I WAS NOT PUT ON THE LIST. THE GUY I SPOKE TO WAS UNABLE OR UNWILLING TO GIVE ME AN ESTIMATE FOR WHEN THE SERVICE COULD BE DONE, AND SAID THE FAULTY LEAF SPRINGS COULD BE USED WITHOUT RISKS. I WAS UNWILLING TO BE SO CAVALIER WITH THE DEFECT AND THE POTENTIAL FOR ADDITIONAL DAMAGE TO MY TRUCK. I EXPLAINED THAT WHEN TOWING MY SMALL TRAILER THE SUSPENSION BOTTOMS OUT WHEN HITTING A DIP OR BUMP, EVEN AT SLOW SPEEDS. I AM PLANNING A LONG CAMPING TRIP ACROSS THE WEST AND CANADA AND NEED THIS REPAIRED BEFORE AUGUST 12TH.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY HAD THE LEAF SPRING; HOWEVER, THE DEALER DID NOT HAVE ALL THE CAMPAIGN REPAIR MATERIALS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/05/17 *BF BRAKE LININGS HAVE RUSTED AS WELL AS THE TRANSMISSION LININGS. ALSO FRONT BRAKE CALLIPERS AND REAR SPRING DRIVER HAS BEEOME WEAK AND ALLOWING STEERING TO BE UNSTABLE. *AS

VEHICLE INFECTED WITH EXTREME FRAME RUST. MOTOR SUPPORT ; TRANSMISSION AND TRANSFER CASE SUPPORT; POWER STEERING TUBING RUSTED HOLES MAKING STEERING IMPOSSIBLE. THE DEALERSHIP KNOWN AS RAMEY TOYOTA HAS MY TRUCK AND CHARGING ME WITH UNNECESSARY CHARGES ON TOWING THE VEHICLE TO THEIR FACILITY DUE TO A SPRING CLIP BECOME LOOSE ALLOWING THE VEHICLE'S RIGHT REAR WHEEL TO SWAY THEREFORE IT HAD TO BE TOWED. CONTACTED TOYOTA AUTHORIZED THE TOW AS WELL AS A VEHICLE TO RIDE SO THEY CAN REPLACE THE LEAF SPRING. TOYOTA NOW DENIES THEY AUTHORIZED THESE TWO ISSUES AND LEFT ME WITH HOLDING THE CHARGES. THEY CALLED THE TOWING SERVICE AND NOT I SO THEREFORE I AM NOT RESPONSIBLE. PLEASE NOTE ALL THE AGGRAVATION CAUSED FROM THE ABOVE AND ADDED DANGER FROM THIS VEHICLE IS THE RUST ON THE FRAME! PLEASE CONTACT THIS DEALERSHIP AND GET THE DANGERS OF DRIVING THIS TRUCK ON THE ROAD. IT IS COMPLETELY UNSAFE DUE TO ALL THAT IS MENTIONED HERE. PLEASE CONTACT TOYOTA AS WELL THAT THEY ARE SAYING I CALLED THE TOWING SERVICE. TRUST ME THIS VEHICLE IS EXTREMELY DANGEROUS TO DRIVE DUE TO ALL THE RUST AND IF SOMETHING HAPPENS THEN YOU HAVE THIS INFORMATION THAT YOU AND I CAN LEAN BACK ON IN CASE SOMETHING DOES HAPPEN UPON DRIVING THE VEHICLE. THANK YOU VERY MUCH. I HAVE TAKEN PICTURES AND VIDEOS OF THE VEHICLES RUST AND HAVE TRIED TO UP LOAD THEM TO YOU BUT YOUR SYSTEM WILL NOT ACCEPT THE IMAGES.

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.